Integrate Solution Manager with third party ?

Hi All,
We need to integrate SAP solution Manager 3.2 with third party Help Desk software. How can do that?

check this link:
http://help.sap.com/saphelp_sm40/helpdata/en/65/e0a3a3040348ffa71f0908679a883e/frameset.htm
Ranjeet

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Edited by: Arthur Elsner on May 8, 2008 11:03 AM

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Message was edited by:
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Hello,
We need to integrate SAp solution Manager 3.2 with third party Help Desk software Like REMEDY ....
So that messages updated in Remedy are updated with Solution manager and vice versa.
Can we have some soltuion on that ?
Deepti

look here:
<a href="http://help.sap.com/saphelp_sm40/helpdata/en/65/e0a3a3040348ffa71f0908679a883e/frameset.htm">http://help.sap.com/saphelp_sm40/helpdata/en/65/e0a3a3040348ffa71f0908679a883e/frameset.htm</a>

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Deployment type : on-premise
Authentication : from Domain controller also hosted locally
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Network firewall : 25 26 ports opened for sharepoint , both incoming and outgoing.
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success.
Tech Learner

Hi,
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I'd recommend you contact their support engineer for more assistance:
https://support.godaddy.com/help/category/154/email
https://support.godaddy.com/help/article/3552/managing-your-email-account-smtp-relays
Thanks for the understanding.
Regards,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected] .
Rebecca Tu
TechNet Community Support

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Balaji

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Hi Matthew
Your expertise in SAP IDM is indeed a great help!!
>Can't see why not, it's all done via SQL commands. I've done similar things with MSSQL
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Integrate Solution Manager with third party ?

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