Integrate UCCX with a second CME

Hi all, I want to integrate UCCX 8.0 with the second CME... CME1 and CME2 are using H323 between them... calls inside and outside between them work fine, but I want to setup the UCCX in CME2... I have an IVR prompt when calling from PSTN on CME1 and a support hunt group with 7 agents.. i have something like this:
                                       ----- CME2
PSTN ---- CME1 ---- LAN   |                               
                                       ----- UCCX
Can I leave the IVR prompt on CME1, transfer the call (from PSTN) to CME2 where I want to move the agents to and that the UCCX application gets triggered once it gets the call? UCCX is setup to work with CME2.
appreciate your comments.
thanks!

You actually have several options. One would be to use a wired Gateway with a built-in Ethernet switch, like the Linksys BEFSR81. Connect this to your modem and run Ethernet cables from the router's LAN ports to your Ethernet distribution hub in the basement. From there you could connect a number of Wireless Access Points (WAP) at different locations in the house where you would require wireless Internet access.
In the above scenario, you may be able to substitute your "old router" for the Linksys, and your AirPort Extreme Base Station (AEBS) for one of the WAPs. Regardless of the equipment you end up using, the device connected to the modem should have both NAT & DHCP services enabled and, if you use the AEBS as the WAP, it should be reconfigured as a bridge.

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