Integrated ITS : Session killed but memory still reserved

Hi,
I'm a basis guy, new to portal technology.
Our users launch webdynpro from EP6 Portal, the HTTP request our SAP ECC6 system (web as kernel 700) with integrated ITS. One of the user session has been lauchned yesterday, and was still running this morning that lead to a memory bottleneck. Because of that no more HTTP user was able to logon to the application server.
The user session has therefore been killed using transaction sm04, now the users ara able to reach again the server.
BUT, in transaction SITSPMON I can see that the memory session has not been entirely released, the ITS session still appear (without hte user name)
same thing in transaction ST02, where 80% of the extended memory is used with ... 3 users connected.
I have already checked sap note Note 742048 (- Integrated ITS, memory requirement in application server), our memory parameters doesn't seem to be the problem (em/global_area_MB =1024 ).
My question : Is there an other way to kill an ITS session ?
How can I retrieve the used memory ?
Any useful help would be highly appreciated.
Best Regards.

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Integrated ITS : Session killed but memory still reserved

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