Integrated webcam Problem during web chat, other person can't hear me

HP Pavilion 9287cl  VISTA with INTEGRATED WEBCAM
When I try to video chat the person on the other end can not hear me.  I have video and I can hear them perfectly.  They only have video, no sound.  Please help!!

Hello there trix25,
It sounds like you are making and/or receiving calls but the other party cannot year you at all. I would use the troubleshooting in this article to help that very issue, named:
If your voice is too faint or sounds unclear using iPhone, or iPod touch
Thank you for using Apple Support Communities.
Cheers,
Sterling

Similar Messages

  • Hi I have a iPhone 4 and I seem to have a problem during calls. If I make or receive a call I can hear the person who is on the line with me but the other person can't hear me. This problem has occurred 1 week ago so please get back thank you

    Hi I have a iPhone 4 and I seem to have a problem during calls. If I make or receive a call I can hear the person who is on the line with me but the other person can't hear me. This problem has occurred 1 week ago so please get back thank you

    You use Restore to get the latest firmware build, not the Update button. You can only use the Update button, if there is an iOS update, say iOS 5.1.
    this link talks about updating to 9A406 to fix the "No Service" issue with iPhone 4S:
    http://iphone-and-i.blogspot.com/2011/12/fixing-iphone-4s-signal-problem.html

  • Just updated my iPhone 5 to the new IOS and now when I make or receive calls, the other person can't hear me. How can I fix this?

    Just updated my iPhone 5 to the new IOS 7.0.6and now when I make or receive calls, the other person can't hear me. I have tried doing a hard reboot and resetting the network settings, but neither of those solved the problem. Any suggestions??

    Hello AllieCLT,
    The following article provides troubleshooting steps that can help get your iPhone's microphone working.
    iPhone: Microphone issues
    http://support.apple.com/kb/TS5183
    Cheers,
    Allen

  • Often when making or receiving phone calls the other person can't hear me.  Works on speaker phone, though.

    This is so frustrating.  Sometimes I can talk on the phone and other times the other person can't hear me.  The mute button is not pressed.  I have to go to speaker phone in order to communicate.  How do I stop this from happening?  It works some of the time!!

    I have the same problem.
    IPhone 4
    IOS 7.1.2
    My retailer sent it to Apple, but I just received a sheet of paper where they said, they did nothing.
    Surprisingly the problem still exists. Now the warranty time is going to run out in 4 weeks.
    What else can I do? I have a not working IPhone and nobody want's to help me ?!? I feel lost and disappointed.

  • When on the phone to someone the phone crackles and hangs up so the other person can't hear what is wrong with it? :(

    When on the phone to someone the phone crackles and hangs up so the other person can't hear what is wrong with it? :(

    That iPhone needs to be tested by the techs at an Apple store genius bar to see what is faulty in the hardware.

  • TS3367 My problem is that the other person can hear me but I can't hear them. I have turned the volume up but that did not help.  Is there something that I need to do in the controls for us to hear each other.  Thank you for your input.

    My problem is that when using face time either I can hear the person and they cannot hear me or they can hear me and I cannot hear them.  Is there something I need to do in the controls to take care of this issue?  Thank you for your response.

    Diannie-
    Since you sometimes can hear, and sometimes can be heard, your iPad is probably working OK.
    But what about the other parties?  Is it always the same prson who can not hear you?  Is it always the same (but different) person you can not hear?  In other words, the problems could be at the other end.
    You and your friends might try the Skype App.  Once registered, you can access Skype's test server to check your audio.  It lets you speak for several seconds, and then plays it back.
    Fred

  • While making call I can hear other person but other person can't hear me

    while making a call I can hear other person but they can't hear me

    i'm facing the same problem
    have you taken it to an istore yet?

  • I have an iPhone 4, and the other person can not hear me when i call, any ideas?

    I am originally from SD, but i was in boulder, colorado this weekend and my iPhone 4 worked fine on Saturday. I got up on Sunday and when i would make a call, the person on the other end could not hear me. I thought it might have been something with the service, but once i got back to SD, the same thing happened. I took it into AT&T and they said it was probably something with the microphone, well today i tried facetiming someone and they could hear me. Anyone know any solutions or what may be wrong?
    Thanks!

    Hello,
    My volume buttons dont work neither does the silence one but i have flicked it either way and no difference my alarm works and the sound on video's work but just not calls and texts?!

  • Iphone 5 other person can't hear my voice - possible fix.

    Hi all
    I have a 2 month old iphone 5 replacement from Apple.
    Randomly around 1 in 10 calls the receiver says they can't hear my voice. Normally I will stop the call and it takes around 3-4 more calls straight away to rectify the issue. Highly annoying. This happens on the car kit bluetooth parrot as well as pulling over and calling normally.
    It was always my wife's number that seem to have the issue so I called OneNet (vodafone) to see if they could see any issues and after around 10 examples and call logs they can't find an issue. I actually got the same issues with some other landlines also so know it's not just one number now.
    Anyway ... Having read many similar iphone 4 and 5 5s threads I tried:
    1. Reset my handset and restored by iTunes to 7.04 and then my iCloud backup.
    2. Changed the sound settings to hearing aid mode and mono sound and also disabled the sound cancellation option. (Incase it was a mic issue)
    3. Tested at home and when the call failed once out of 5 attempts, found out that it is fine if you turn on the speaker mode.
    However ....
    I have had the call voice fail again and this time I sat there with the two handsets wondering why it wasn't working. Pressing the mute, and speakerphone etc.
    I then found out that if I pressed the home screen button and then "setting" followed by the turning off the bluetooth the voice suddenly came back on the handset!!!
    Is this a iphone bluetooth bug???  Does the iphone think that it stuck on a bluetooth device when you jump out of a car? Or if you are in a busy Supermarket and it's trying to find bluetooth devices? Does the bluetooth being on confuse the mics?
    Why when I turn off the bluetooth does the audio return to the receivers iphone? It must be that the iphone thinks it has a bluetooth device connected. This is why when you select speakerphone it works also.
    As I have said this has worked twice now so I will be leaving my bluetooth off unless I am driving to see if it cures the issue.
    I am certain this is not a hardware fault as my wife has had this with her iphone to me also once so why would she also have the issue on her iphone 5c?
    I know this is not the fix for everyone as some users do have hardware issues and are hitting their devices and some are putting cardboard into the iphone.
    Apple if this is a fault with the bluetooth then please look more into it on your next update, however it may just be that it's my old carkit or any other bluetooth devices interfering with our iPhones.
    Perhaps having the bluetooth on confuses the iphone randomly into thinking it's connected to a listed device when it's not, muting the mics.
    Any other thoughts on this?
    Cheers all

    Iphone: Hardware troubleshooting http://support.apple.com/kb/TS2802

  • My iphone4 when connected to any computer will not charge and is constantly connected and disconnected.  does the same with itunes.  Also i'm talking on the phone and all of a sudden the other person can not hear me.

    My iphone4 when connected to any computer will not charge and is constantly connecting and disconnecting.  It does the same with itunes so it doesnt really sync.  Also when talking to someone, all of a sudden they cant hear me.

    I'm having the same issue. I went to my local apple store and they could not work me into the genius bar so i made an appointment for tomorrow morning. The clerk did check the phone for the pink indicators at the top and bottom of the phone (where you plug in your USB or headphones) He said if you can see a pink indicator dot you may have gotten it wet, or had some sort of condensation in it, which could cause the plugs to not work.
    In regards to people not being able to hear you, i'm waiting for my appointment tomorrow for more news! I would recommend taking it into your local apple store for more answers.

  • My ipod touch 4g's microphone isn't working. When I facetime the other person can't hear me. If I put headphones with a microphone on it then it works. Help?

    Help? It doesn't seem to be working.

    does it work with voice memos? If it only doesnt work with FaceTime then you should press the lower left button and maybe that will work...

  • Integrated webcam problem

    i cant find how to turn on the webcam on my laptop.  ive searched everywhere, please help!

    what os are you using? 
    Do you have a specific software that runs the webcam i.e. web chat software?
    Regards,
    Jin Li
    May this year, be the year of 'DO'!
    I am a volunteer, and not a paid staff of Lenovo or Microsoft

  • I'm having trouble making calls with my Iphone 4. When I try to, the person on the other side can't hear me, and all I can hear are noises. But when I use apps like Viber or Facetime, I can make calls just fine! What may be the problem?

    When I try to, the person on the other side can't hear me, and all I can hear are noises. But when I use apps like Viber or Facetime, I can make calls just fine! What may be the problem?

    Did you fix the problem? I have the same problem and it has been pain in the neck.

  • I can hear my incoming calls but the person on the other line can't hear me. How can I solve this problem?

    It's been more than a week since I had this problem.
    As I said I can mostly hear the person on the line but the person on the other line cannot hear my voice.
    How can I fixed this problem? Do I have to go to the apple store? My warranty has expired and I can't get to the apple store easily becasue it's too far from where I live:(  Please help.

    Does your iPhone say headphones when you adjust the volume, even when they are disconnected?
    You can try disconnecting and reconnecting the headphones 5-6 times or restoring the iPhone.
    If that doesn't do it, you can setup service for the iPhone online or have a Genius take a look at it.

  • Nokia 6555 problem with calls - the other person d...

    Hey
    If someone here knows something more about phones than i do, please help me with this. First time i received a call it worked, but only for about 2-3 minutes, after that the other person didn't hear me anymore, but i continued to hear her. The next call - same problem. But after that it didn't work at all, from the beginning they didn't hear me... I don't know, is it because of some settings i have to make or i should just go to a service to solve the problem?
    Thanks!

    Hello there trix25,
    It sounds like you are making and/or receiving calls but the other party cannot year you at all. I would use the troubleshooting in this article to help that very issue, named:
    If your voice is too faint or sounds unclear using iPhone, or iPod touch
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

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