Integration b/w uccx7.0 and oracle 10g

hi,
currently i am doing integration b/w uccx7.0 and oracle 10g. i have installed the oracle client 10g . and i added the DSN in ODBC and also the test connection is succesful.. but when i mention the DSN in app admin page (Subsytem> Database). it is showing me error that some of the information is incorrect for the connection. and is not allowing me to add DSN in appadmin page of uccx 7.0.. even though i am using the same information in sqlplus to query the database from ipccx. Do i need to mention sth to make it work.
Regards
Nareh

Hi there
A few things you have to watch out for.
Firstly if you have create the DSN and able to connect to it via the ODBC its more likely that the driver was not loaded correctly.
- Remove the Driver and DNS
- Install the driver again and create the DSN and test if it works
- Reload the whole windows <----- was working on a case for 3 hours UCCX just wasn't loading the new 10g drivers reload fixed this
Now create the database connection and test.
Should this not work you can try the following:
CSCtb80893

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