Integration between CRM OnDemand and OBI EE

Does Oracle provide out-of-the-box ETLs, data mapping and everthing else required from the Siebel CRM OnDemand application to the Oracle Business Intelligence applications ? What does the customer need to do pull out data from the Siebel CRM OnDemand and use the data from the OBI platform?

CRM On Demand has an inbuilt Analytics reporting object which is developed off OBIEE or the traditional Siebel Analytics. Having said that, it is not possible for you to run complex SQL queries and get complex reports within the CRMOD UI. R16 of CRMOD does have some more added features but I wouldn't think you can do things like - built complex SQL Structures, or schedule a report etc.
If you want to use OBIEE and to pull data out of CRMOD, I would suggest use the existing WSDL's provided within CRMOD and develop web services that would dump the data into the OBIEE data structure and use OBIEE for all your report needs.
Hope this helps. If you find a better way, please let me know. I would like to explore that.

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How does the integration between CRM and SD occur

How does the integration between CRM and SD occur? Is only via ALE and are there config steps in CRM to ensure the correct data mapping between CRM and SD?
So, if I create an order or quote in CRM how is it then created in SD? Or do they share the same data store.
thanks

Hi John,
Here is good documentation regarding Data Exchange for Sales Transactions: the CRM Enterprise and the ERP System are two different repositories, If you create the Sales Order in CRM then they will be replicated into SD (using CRM Middleware, BDoc's)
http://help.sap.com/saphelp_crm60/helpdata/en/52/2d0c38941e5666e10000009b38f8cf/frameset.htm
Also you can check the best practice guide for CRM 2007 there you have plenty of information
http://help.sap.com/bp_crmv12007/CRM_DE/HTML/index.htm
Hope this help,
Regards,
Ramon

Anybody help on integration between IS-RETAIL and CRM application?

hello experts!!
anybody help on how is the business process (or) functionality between IS-RETAIL and CRM application?
i mean integration between IS-RETAIL and CRM application.......

Hi Subha
Since IS-Retail is an Industrial Solution package which was built above the Baseline package,all the Business processes which were there in 4.7 is supported by IS - Retail. You can access the Retail Menu in W10T and S000 for your normal Menu in ECC6..
Regards
Anis

Integration between CRM and PM

I am working on a utility project for the very first time and I don't really understand the integration between CRM and PM.
Can somebody please provide me some documentation with it?
I am trying to understand how a service order that arises out of CRM goes to PM..does it go?
I need the help urgently
Cheers
Vidya

Dear Konda Reddy,
Visit the following link:
http://help.sap.com/saphelp_crm50/helpdata/en/4f/81bfc33e624f148710800b04971033/content.htm
Regards,
Naveen.

Regd : Integration Between Portal Layer And Process Layer

Hi Experts,
I have a query regarding the integration between Portal layer and the process layer in CE. How does the interaction happens or what is the process behind the integration of these two layers. I was going through some help documents at help.sap.com.
But from there I could not get much of information. So need your inputs on the same.
Thanks
Pradipta Kumar Mishra

Hi Pradipta,
If you are referring to Guided Procedures as the "Process Layer", then you have one of the three options that I can think of:
1) Deliver the GP processes via UWL in CE Portal
2) Deliver the GP processes via UWL in EP (if your organization has one)
3) Delvier the GP processes via GP Runtime in CE Portal
Of the three mentioned above, option 2 is preferred since your business users get to access their tasks via a single interface. But you need a EP. If that's not the case, I would suggest Option 1. For integrating GP and UWL, please refer to following link.
http://help.sap.com/saphelp_nwce10/helpdata/en/43/ef06a7860c7061e10000000a1553f6/frameset.htm
Thanks!
- Rao

Can anyone explain the main differences between CRM 2007 and CRM 7?.

Can anyone explain the main differences between CRM 2007 and CRM 7?.
Does CRM 2007 use the WebUI?.
Jason

My fault for not putting my question forward correctly.
I have worked with CRM 7 a few times now, but my experience has jumped me from CRM 5 straight to CRM 7, having never touched CRM 2007.
I now have an opening to work on CRM 2007 so I was intrigued to know what it physically looked like. I assume it does not use the WebUI interface?.
Jas

Integration between Soluiotn Manager and HP Quality Center

Hi Folks,
I am currently configuring the integration between Solution Manager and HP Quality Center, and during the set up of communication user, I get the following error:
User hpqc_comm is not authorized to access projects
Message no. QC_INTEGRATION016
Diagnosis
You want to access projects in the Quality Center with the communication user hpqc_comm. This causes an error because the user either does not exist in the Quality Center or is not assigned to any project.
Procedure
Check whether the user hpqc_comm is in the Quality Center, and whether it is assigned to at least one project. Ask the Quality Center administrator to create the user and assign it to projects, if necessary.
You can use another user for the communication
Well, I have created that user in HPQC and assigned it to projects.
Thanks for your help
Marco

the error is in Solution Manager. I am defining the communication parameters in SOLAR_PROJECT_ADMIN / <selected project> / edit / Connection to HP Quality Center. I choose the corresponding project in Quality Center, but when I validate the screen, I get the error I mentioned before, even though the communication user exists in HPQC and is assigned to that specific project.
Thanks for your reply.
Marco

Integration between case management and C-folder

Dear Experts ,
Can you help regarding integration between Case Managment and C-folder ???
Kind Regards

Hi,
Simple answer: There is no specific integration existing.
Case Management is using DMS as one option to save documents like Word, Excel.
The cFolders solution is normally on a separate server and DMS documents can be checked out from the content server to cFolders and vice versa in SAP standard.
I have experience from both solutions and I really don't see how these two solutions should be linked to each other from a business perspective.
Regards, Johan

Integration between Sales Order and Inventory module

Hi....
Plz tel me d ans for.........
a)Integration between Sales Order and Inventory module.
    b)Integration between Delivery and Inventory module
    c)Integration between Invoice and FI module.
Thanks

>
manoja c wrote:
> Hi....
>
> Plz tel me d ans for.........
>
> a)Integration between Sales Order and Inventory module.
>     b)Integration between Delivery and Inventory module
>     c)Integration between Invoice and FI module.
>
>
> Thanks
HI Manoja,
a) Integration between Sales Order and Inventory module.
While creating sales order due to Strategy group in MRP3 view of material master does an availability check and determines the first date of availability.
b)Integration between delivery and Inventory module.
At the time of PGI (Goods issue)
Cost of Goods Sold is debited due to configuration in OBYC GBB T-Key To Inventory Account
c)Integration between Invoice and FI module.
In account assignment(that reminds me of your previous que CONDITION TECHNIQUE is used for Account Determination as well)
Tcode VKOA
Also when Billing document is released to Accounting
Customer Account is debited for the amount in Invoice.
and credited to Sales Revenue Account
Hope this clarifies to some extent
Post for further clarification
Reward if helpful
-Abhishek

Integration between SAP HR and PS (Project System)

Hi Guys,
Is there any integration between Project System and HR in SAP. My client is service oriented company.
Every month New customers will join and each customer they call it as one project & maintain in PS. Now my client requirement is, through PS recruitment requisition should have to come to HR (For ex XYZ customer requires 2 Supervisors, 1 Manager), so that HR will recruit employees for the project.
So is there any integration between PS & HR
Regards
Prasad

Hi Vikram Patil,
In my client place we are not implementing SAP Payroll, hence if any new project is created in PS, I need only man power requirement from PS, how can I proceed now
If is there any documents on PS and HR integration please forward to my mail ID
[email protected]
Regards
Prasad

Difference between CRM 2007 and CRM 7.0?

Hi Gurus
Whatu2019s the Difference between CRM 2007 and CRM 7.0?
Whatu2019s the Difference between CRM 2007 and CRM 5.0?
Thanks
Kumar

Hi Kumar,
please have a look at this thread:
What are differences between CRM 7.0 and CRM 2007?
Chech out also the CRM Wiki:
http://wiki.sdn.sap.com/wiki/display/CRM/CustomerRelationshipManagement
Kind regards
Hannes

Integration between Custom list and task list

Is it advisable to provide solutions for the integration between custom list and tasks list in SharePoint?
I am working on a scenario where the data has to be segregated between multiple lists and there will be transactions among these lists using workflow. Some of the capabilities in Tasks list like due date notifications, calendar, tracking are needed
on the transaction. Since these lists are based out of different content types, is it advisable to choose these lists for solutions?
When we have to make few updates through workflow from custom list to tasks, will there be any problem in the transactions as it is two different content type?
Vijayaragavan, MCTS

Since SPLists and SharePoint workflows don't provide inherent
support for transactions, you have to handle rollback operations yourself.
The easiest way to simulate a transaction is to read in the state of any list item you are changing prior to executing an update, and then write that state back should you detect a failure. It's not a perfect solution, since a sufficiently severe error might
prevent your rollback updates as well. That's the price you pay for not having the data store support transactions.
That being said, while it's true many clients will ask for business critical data to be stored in SPLists, I would argue that it's your job to convince them that it's not a good idea, and that transactional databases accessed over webservices are a much safer
SP compatible way to store important data - from
stackoverflow
[custom.development]

How to do integration between Oracle 11g and SAP Data services

HI All,
i want to load data from Oracle 11g data base to some other data bases. we have installed oracle 11g server in one machine and Data services server in one machine.we installed oracle 11g client in data services server machine . i created data store for oracle and when i was executing job i got the following error.
how to resolve this issue. do i need to do any configuration between two servers (Oracle 11g and data services), and do i need create ODBC for oracle in data services machine.
if any one know the solution please help me out ASAP.
Thanks,
Ramana

Hi,
we installed oracle client "win64_11gR2_client" version on DS Server.
but i need the steps after installing oracle client tool. meaning integration between those two servers(Oracle and DS Server).and what are the variable create on DS Server and paths for variable and how to create ODBC for Oracle on DS Server.
Thanks,
Ramana

How can we establish an integration between OM,Rec and PA

Hi Guys
Could you please let me know
How we can establish an integration between
Oraganizationla module ,recruitment and Personnel adminstration?
Thanks in advance

u can see the integration values in table V_T77SO
u can see it through SM 30
and the values for OM and PA are PLOGI ORGA make the value as X
Edited by: Sikindar on Feb 4, 2008 8:25 AM
Edited by: Sikindar on Feb 4, 2008 9:41 AM

Integration between organizational management and personnel administration

Dear Sirs/Madams,
I am trying to integrate organizational management and personnel administration to have see positions, jobs, and units which are assigned in PPOME. I made some configuration in T77SO and correct the needed integration in PLOGI position and especially for ORGA.
Nevertheless, the integration problems did not solve. Now, I was wondering if you would mind helping me in this case.
Thanks for your considerations,
Kind Regards,
Mohammad Hassan Salmani.

To set up/fix full integration between PA and PD, run below reports in this sequence:
1. RHINTE00 – Transfer PA records into PD positions –batch
2. RHINTE20 – Create OM objects in PA tables – Online
3. RHINTE30 – Bulk update of infotype 0001
4. RHINTECHECK – Program to check PA to PD
5. RHCHECKV - Checks all inverse relationships
Also,It is important to realize that in PA, there are tables that contain objects from OM, i.e. for those items displayed on infotype 0001 Organizational Assignment. Sometimes the tables can get ‘out of step’ with those in PD – table HRP1000. Check those as well. The tables are:
T513,T513S Object type C (Job)
T528B,T528T Object types S (Position) and A (Work center)
T527X Object type O (Organizational unit)
Regards,
Mukesh

Integration between CRM OnDemand and OBI EE

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