Integration CRM / CATS

Hi Experts,
I have problems with the integration to CATS. When creating a service confirmation (status = completed) in CRM 7.0, the system should create a CATS entry in ERP. But in the service confirmation nothing happens (not even an error).
I have done the customizing in CRM (IMG --> CRM --> transactions --> settings for service transactions --> integration) and in ERP (tx SCRM --> settings for service processing --> time sheet integration / controlling integration).
Do I need additional middleware settings? Any idea?
Regards,
Jens

Hi,
Please check
1. Does your item category of Confirmation have Relevant for COST tick
2. Have you run the report which transfers the service relevant settings to ECC
3. Have you assigned the service order and item category relevant for CONTROLLING and COSTING.
4. If you have maintained all the above, then check whether the confirmation is locked in smq1 and smq2 or is it in distribution lock then release the same and check the transaction.
Regards
Surendra More

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