Integration directory is not getting displayed..

Hi Gurus,
Our developers are facing an issue here- they are not able to view the Integration Directory (ID) window with their own ID's as well as PISUPER. They are able to view the same instance ID from a different server. But I'm able to view to ID from my machine. When they key in their login credentials in the integration directory, after which a window will be opened and that they cannot see it.The process and the application keeps running in the windows task manager. Is this sort of a display problem or something?
Any thoughts would be appreciated!
Regards,
Sriram

Hi,
Also make sure they are have JDK1.5 and not any other version installed. Try to delete your temporary Java files on your PCs and do the re-initialization Raj mentioned, and try again. You can also enable Java console from control panel to see where you're getting stuck.
Regards,
Gökhan

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