Integration from SBO to OsCommerce-Web-Shop
Hello,
for a new Lead we nead an integration from SBO to a OsCommerce-based WebShop. I allready have found addons from akcepta and sync4. Are there any other AddOns for this function?
Thanks for information.
Monika,
If you are an SAP Business One Partner, you can check the SAP Business One Solution Catalog on the SAP PartnerEdge Portal. This lists the add-ons available for Business One.
Eddy
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Can we do integration from Responsys System with CRM On Demand?
Hello Team,
I have a marketing System (Responsys) and need to do integration with CRMOD. Has anyone done this integration before or is it possible to do integration with CRMOD?
Appreicate your help!!!!
SomIt is possible to create integration from any system via Web Services, theoreticaly. But you should to create it yourself and it takes a lot of time.
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Web shop LWC Chat and Interaction Center integration
Hello All,
As I know, Live Web Collaboration in SAP E-Commerce for mySAP CRM (B2B, B2C Shops, and Internet Customer Self-Service) supports chat in CRM Interaction Centre WebClient, so that customer requests for assistance via chat are forwarded directly to the IC WebClient.
I had maintain LWC component in B2B Web Shop and LWC application for Agents, so chat between Consumer and Agent work fine. Also I maintain IC WebClient and Contact Center Simulator for testing, as described in this blog (/people/stephen.johannes/blog/2008/05/21/crm-contact-center-simulator-setup) . I tested chat and telephony functions u2013 all work fine.
Than I tried to integrate LWC chat function and IC WebClient. I did all necessary settings as described in LWC XCM application help, CRM7.0 help (http://help.sap.com/saphelp_crm70/helpdata/en/fe/4cad3efa11b300e10000000a114084/frameset.htm) and SAP Solution Manager (http://help.sap.com/SCENARIOS_BUS2004/helpdata/EN/E8/9B0342D0369C39E10000000A155106/frameset.htm) .
But integration donu2019t work. When I try requests for assistance via chat in B2B shop, I receive message u2013u201C No agent is available to assist you. Try again lateru201D
Can any one tell me what are the possible ways to integrate LWC Chat in B2B Web Shop with Interaction Center WebClient?
Regards,
YuriyHello Oliver,
I had maintain LWC component in B2B XCM (http://<host>/b2b/admin/xcm/init.do path: General Application Settings -> Customer -> lwc -> lwcconfig). Here I configure JMS host and port.
Also I maintain LWC XCM (http://<host>/lwc/admin/xcm/init.do). I had create custom scenario where I configure JCO connector to back end system.
Then, in customer side I go to the B2B Web shop (http://<host>/b2b/init.do), click Help link, and then in pop-up window - Customer Support - > by Chat.
In Agent side I open LWC (http://<host>/lwc /init.do), enter my user name and password, click Available button, and after Customer send request for Chat, press Pick Request.
In this case B2B Web Shop Customer can chat with Agent. Multichat also supported u2013 one Agent can chat more than one customer. But LWC application interface looks primitive and limited.
I am interesting how I can integrate LWC and IC WebClient as it described in SAP help. Anybody can help me? -
Hello
We use CRM E-commerce 4.0 for web shop, when navigate to product catalog in web shop, for the same product, we ascertain all the contract prices are same as the non-contract prices, e.g. for product A, we define PR01 price as 200, and quantity contract 1 with PR01 price 180, and quantity contract 2 with PR01 price 150, but all those 3 prices for product A displaying in web shop catalog are 200.
Is anybody able to give me an idea?
IF you are SAP employee, please see message 3347992005.
Thanks in advance!
PatrickHi RD
If I understand you correctly (pl. correct me if not)
For creation of SC in EBP you are using catalog products (from CCM).
You have contract catalog also replicated from EBP to CCM .
and you want when any item for which there is a contract in contract catalog the price in EBP SC should be updated with contract price.
For this you need to do following customizing:
SRM IMG->SRM ->SRM server->Master data->Define external web services->select yr catalog in which items are ther->go to details->and flag the field" Display contract data in integrated catalog".
BR
Dinesh -
Error while opening the B2C Web Shop
Hi All,
Our Basis team has installed the JAVA Stack for CRM 7.0 EHP1. We can successfully open the XCM page for the web shop using the following URL: http://host:port/b2c/admin/xcm/init.do.
We get a SAP E-Commerce Error page when we try to launch the B2C Web Shop using the following URL:
http://host:port/b2c/b2c/init.do. The following error messages are shown along with a "Log On" button:
An application error occurred
A serious system error has occurred
The shoplist read from buffer is empty
Contact the administrator
Log on
I have created the Internet B2C Users& specific roles and also done the XCM Configurations (New customer configuration, General Settings & JCO Component created). Restarted the Java Application. However we still get the same error page while launching the web shop. Please help us to rectify this error.
Also I get a blank-white page when I try to open this URL for maintaining a B2C Shop: http://host:port/shopadmin/shopadmin/init.do?configuration.xcm=Z_MY_SCENARIO
I can successfully open the URL for SHOPADMIN XCM: http://host:port/shopadmin/admin/xcm/init.do
Please help us to resolve the issue. How can we maintain the SHOP? Have we missed some configurations?
Thanks !I am not able to open the shopadmin URL for defining a new B2C web shop. This URL does not work : http://host:port/shopadmin/shopadmin/init.do?configuration.xcm=ZMY_SCENARIO. I just get a white blank page.
I can open the XCM for shopadmin using teh URL: http://host:port/shopadmin/admin/xcm/init.do.
Thanks. -
Couldn't complete tutorial 'Integrating EJB 3.0 into Web Dynpro ...'
Hi All,
I am trying to complete the Integrating EJB 3.0 into Web Dynpro Using the EJB Model Importer tutorial that goes with SAP NetWeaver Composition Environment 7.1 SP3 Developer Studio.
Does anyone ever completed this tutorial because I have problems completing it. The result is very important for me because I need to use this technology for my essay.
In this tutorial you create a button that calls the method StudsBean.getStudent(String). In this method the object student is created and it will be returned. In several labels the information of the returned student should be displayed. But that doesnt happen, when I push the button no error occurs but the labels are still empty. When I try to debug the Enterprise Bean and Web Dynpro application I see that the method StudsBean.getStudent(String) is called and the propertys are set and the student object is returned, but still it isnt displayed.
After discussing this with a colleague I tried to search for a solution on the SDN and of course Google. First I thought I would be a bug but I only found 2 people with the same problem. I found it remarkable because its one of the key subjects of Java EE 5 and its a tutorial displayed in the welcome page of the Developer Studio.
So do you people think its a bug in WebDynpro? Because I am sure that I followed all the steps mentioned (a colleague checked it even).
Regards,
SanderHi Sander,
I guess, it's not a bug in Web Dynpro, maybe it's a bug in the tutorial
I tried something similar, but not following the tutorial and it works. I wasn't able to call the model from the view controller and I guess that's the problem. Take the code from the init-method of the view controller and put it to the component controller's init -method and the code inside the onActionGetStudent and put it into a method you create in the component controller, too. From onActionGetStudent just call this method in the component controller with some code like this:
wdThis.wdGet<your component controller's name>.<your method's name>;
Hope this helps
Kind regards
Stefanie -
CRM E-Commerce BOB Web shop - Duplicate check for New Customer Creation
Hi,
In CRM E-Commerce BOB Web shop we have a requirement wherein new customer creation should go through a duplicate check. Only unique customers should be created as BP in backend GUI, in case a customer already exists with the same credentials, BP should not be created and user should get a message that the customer already exist in the system.
Currently the system is not preventing me from creating new customers with same credentials.
In case anybody has worked on the similar requirement or has any idea about the same, Kindly help.
Regards, Vipul
Edited by: vipul_kumar02 on Jun 21, 2011 4:20 PMHi,
Any pointers for function module used for creation of a new BP for a new customer request in BOB Web shop?
Is it same as B2C Web shop? -
Best practice for integrating oracle atg with external web service
Hi All
What is the best practice for integrating oracle atg with external web service? Is it using integration repository or calling the web service directly from the java class using a WS client?
With Thanks & Regards
AbhishekUsing Integration Repository might cause performance overhead based on the operation you are doing, I have never used Integration Repository for 3rd Party integration therefore I am not able to make any comment on this.
Calling directly as a Java Client is an easy approach and you can use ATG component framework to support that by making the endpoint, security credentials etc as configurable properties.
Cheers
R
Edited by: Rajeev_R on Apr 29, 2013 3:49 AM -
What should i know to develop objects in CRM Web Shop
Hi all,
I am new to CRM Web Shop and would like to know what should I be knowing to do any development in CRM Web Shop?
I am an ABAP Developer and can develop Web Dynpor's and BSP's using ABAP Work Bench. What else do I need to make my career as a Web Shop Developer? How extensively wil i work on Java and NWDS?
From my initial resarch in the forum it seems like i need to have a extensive Java knowlede and i only know core java......so i want to know to what extent should i be coding in JAva for a development in CRM Web Shop.......If this looks like a basic question please help me with link that can provide me some help on this.
Kind Regards,
Sam.Hi Sam,
To become CRM Web Shop Developer You should have below knowledge or hands on experience.
1. Core Java Development.
2. J2EE Development
Model View Controler (MVC) development concept with Java Servlet Programming
3. Struts Programming knowledge
4. JCO. Programmin in Java
5. HTML Knowledge
6. Java Script Programming Knowledge
7. Eclipse / NWDS knowledge
8. Some knowledge about IPC.
9. XCM Configuration.
10. Read Exten. Development Guide of ISA which explain you how to extend ISA application with example. You can download it from Service MArket Place. - I have sent it on your gmail address
Cheers.
eCommerce Developer
Edited by: Ecommerce Developer on Jul 30, 2009 10:40 PM -
Hello Experts,
I am trying to set up a B2C shop in CRM 2007 (sp02).
I have set up a product catalog and maintained a PDF document in the HEADER AREADocuments TabBDS_PDF folder.
I replicated the same to TREX(having IIS installed on the same machine). I could find the index and the document in TREX and on IIS.
I am unable to see the same in the web shop.
Did I miss some thing ? Do I need to do any other settings in XCM or in JSP?
Thanks in advance
Regards
AravindHI Sateesh,
Thanks you for your response, Iu2019d like to mention that I am from functional background and hence would like further help in this issue.
I could find the Product DetailsB2C.jsp at location: ..\DVEBMGS00\j2ee\cluster\server0\apps\sap.com\crm~b2c\servlet_jsp\b2c\root\catalog
I found the following code from the JSP page which I thought is relevant from your suggestion. (EX:item.getAttribute("DOC_PC_CRM_PDF"))
<%-- image --%>
<% pageContext.setAttribute("item", currentItem); %>
<isa:ifImageAvailable name="item">
<div class="b2c-prd-img">
<img src="<isa:imageAttribute guids="DOC_PC_CRM_IMAGE,DOC_P_CRM_IMAGE" name="item" />"
alt="<%= JspUtil.encodeHtml(currentItem.getDescription())%>" />
</div>
</isa:ifImageAvailable>
Could you please elaborate/ specify the changes that I need to make in this code?
My objective is to dispaly a PDF about the product in the web shop.
Thanks In Advance
Aravind -
Goods are not visible on the Web Shop main page (RUMP UP)
Hi colleagues.
Help please anybody :)
There was the problem with the goods in Web Shop.
Goods are not visible on the page Web Shop.
Below you can see actions performed by us and Prerequisites:
1. Repository was unachieved from Standard archive - WEC20_MDMCATALOG_CONS
2. Taxonomy, Hierarchy and Lookup table data were transferred from CRM via MDMGX
3. Manually created root node in Product Catalogs table in MDM
4. Put technical code (ID) of created node to Product Catalog module in WCEM configuration - field Catalog ID.
5. Fill another necessary fields in Product Catalog module in WCEM.
6. Manually add test record in MDM and linked to node in Product Catalog table, elements from Main Taxonomy and other required fields.
7. In preview mode of WCEM configuration not possible see any records from MDM (but product catalog elements showed correctly)
More information about settings in MDM, CRM,WCB and configuration steps can see in attachment files
Best regardn,
AndreyHi Denis
Leading zeroes it's no my case, because the products (materials) replicated from CRM to MDM.
Replication from CRM to MDM via MDMGX and Initial Load R3AC1 is successfull.
But on the WebChannel web shop page this products are not visible.
I have suggested that the problem in authirizations of technical user, which uses RFC Destinations from SAP NW AS Java (Web Channel) to MDM.
According Security Guide for SAP Web Channel 2.0 (paragr. 8.3.2 see please screenshot), user of WEC_MDM_DEFAULT destination must assign the role WEBCHANNEL_CATALOG_DISPLAY_ROLE.
But this role does not exist in the system (SAP MDM, SAP NW).
Please give me advice about this. -
Delivery type unchanged in both Transaction & B2B Web shop
Hi Gurus,
My requirement is to change the Delivery type to 'expedited' in the b2b web shop if the gross weight is less than 4 kg. I wrote sample code, without condition, in BADI to see the delivery type change in both transaction and in webshop. It seems there is some issue with the below code I could not find any changes in .both transaction and in webshop. I tried with 'CRM_SHIPPING_CHANGE_OW' also. But no luck. Could anly one please tell the bug in the code?
BADI: CRM_ISA_BASKET_HEAD
Method.CHANGEHEAD_SET_DATA
DATA: LS_SHIPPING TYPE CRMT_SHIPPING_COM,
ls_shipping_com TYPE CRMT_SHIPPING_COM,
lt_input_field_names TYPE crmt_input_field_names_tab,
ls_input_field_names TYPE crmt_input_field_names.
Get the shipping data from ISA layer
loop at IT_SHIPPING INTO LS_SHIPPING.
MOVE-CORRESPONDING ls_shipping TO ls_shipping_com.
ls_shipping_com-SHIP_COND = '02'.
fill ct_input_fields
ls_input_field_names-fieldname = 'SHIP_COND'.
INSERT ls_input_field_names INTO TABLE lt_input_field_names.
change shipping segment
CALL FUNCTION 'CRM_SHIPPING_MAINTAIN_OW'
EXPORTING
is_shipping_com = ls_shipping_com
CHANGING
ct_input_field_names = lt_input_field_names
EXCEPTIONS
error_occurred = 1
OTHERS = 2.
ENDIF.
endloop.
Method.:GETHEAD_GET_DATA
DATA: LS_BASKET_HEAD TYPE CRMT_ISALES_BASKETHEAD_UI,
LS_FIELD_CHANGEABLE TYPE CRMT_INPUT_FIELD_NAMES,
LS_CRMT_SHIPPING_WRK TYPE CRMT_SHIPPING_WRK.
*Get the changed data
CALL FUNCTION 'CRM_SHIPPING_READ_OW'
EXPORTING
IV_REF_GUID = LS_BASKET_HEAD-GUID
IV_REF_KIND = 'A'
IMPORTING
ES_SHIPPING_WRK = LS_CRMT_SHIPPING_WRK
EXCEPTIONS
ENTRY_DOES_NOT_EXIST = 1
OTHERS = 2.
IF SY-SUBRC = 0 AND LS_CRMT_SHIPPING_WRK-SHIP_COND IS NOT INITIAL.
LS_BASKET_HEAD-SHIP_COND = LS_CRMT_SHIPPING_WRK-SHIP_COND.
ENDIF.
Pass back to ISA layer.
READ TABLE CT_FIELD_CHANGEABLE INTO LS_FIELD_CHANGEABLE WITH KEY FIELDNAME = 'SHIP_COND'.
IF SY-SUBRC <> 0.
LS_FIELD_CHANGEABLE-FIELDNAME = 'SHIP_COND'.
LS_FIELD_CHANGEABLE-CHANGEABLE = 'X'.
APPEND LS_FIELD_CHANGEABLE TO CT_FIELD_CHANGEABLE.
ENDIF.In theory, ZOR orders created from both CRM GUI and B2B should use the same number range only. (internal)
Since the B2B is not creating ZOR type, it is very likely, the shop settings are not effective.
Check if the webshop profile you have set the ZOR is the default webshop that gets used by the B2B. This is done through webshop XCM admin.
Or - are you using Transaction Type Group?
Easwar Ram
http://www.parxlns.com
Edited by: Easwar Ram on Nov 4, 2008 4:13 PM -
Adding a new field extension on CRM Order Item tab in the web shop order
Hi CRM E-Commerce Gurus,
I want to add a extension field on any web site product such as "zz...." in order to use this data in order's item tab. What shoul I do on J2EE Stack-.jsp method and ABAP Stack at the BADI implementations.
Could you please help me in order to add a new field extension on CRM Order Item tab in the web shop order ?
Thanks,
Kind Regards,
FahrettinHi Arshi,
We have could not find any java action class such as Maintainb2csaveorderaction in config.xml folder and also there is no available threads and clue on SDN, google etc. Therefore we are got stucked on this issue. In SAP_ISA_60 Development and Extension Guide of SAP E-Commerce there is no sample java action class code such as Maintainb2csaveorderaction but some ABAP codes are available for the extension structure.
Do you suggest any java action class such as Maintainb2csaveorderaction codes like in your B2B scenarios etc.?
ls_header is a local structure with header data
ls_extension-ref_guid = ls_header-guid.
ls_extension-alt_handle = ls_header-handle.
extension are name value pairs
ls_extension-name = u2018Z_CUSTOMER1u2019 u2018 name
ls_extension-value = ls_header-zcustomer1. u2018 value
APPEND ls_extension to extension_header_out
now adding extensions to the items
LOOP AT lt_items INTO ls_item.
ls_extension-ref_guid = ls_item-guid.
ls_extension-alt_handle = ls_item-handle.
ls_extension-name = u2018Z_CUSTOMER2u2019 u2018name
ls_extension-value = ls_item-zcustomer2. u2018value
APPEND ls_extension to extension_item_out
ENDLOOP.
ls_header is a local structure with header data
LOOP AT extension_header_in INTO ls_extension.
check the name to find the according field
IF ls_extension-name = u2018Z_CUSTOMER1u2019.
ls_header-zcustomer1 = ls_extension-value.
ENDIF.
ENDLOOP.
sort the extension table by ref_guid and handle to obtain a better access
with binary search.
SORT extension_item_in BY ref_guid, alt_handle.
LOOP AT lt_items INTO ls_item.
find the starting point for a loop over extensions
use guid and handle as one logical key to access the extension
READ TABLE extension_item_in
WITH KEY ref_guid = ls_item-guid
alt_handle = ls_item-handle
BINARY SEARCH.
IF SY-SUBRC = 0.
LOOP AT extension_item_in INTO ls_extension
FROM SY-TABIX.
check, if the entry is relevant
IF NOT ls_extension-ref_guid = ls_item-guid
OR NOT ls_extension-alt_handle = ls_item-handle.
BREAK.
ENDIF.
IF ls_extension-key = u2018Z_CUSTOMER2u2019.
ls_item-zcustomer2 = ls_extension-value.
ENDIF.
ENDLOOP.
ENDIF.
ENDLOOP.
Thanks
Kind Regards,
Fahrettin -
Hi all,
I was looking to see if anyone could give me a URL of an existing B2C web shop that I can look at to see the software package in action. So far the demo sites that I have looked at have been extremely slow. Our e-commerce sites are currently in .net, and we would like to move to the web shop application, but what we have seen so far has been very disappointing performance-wise compared to our existing applications. We are currently migrating from a custom ERP to SAP and looking to convert four e-commerce sites to a CRM E-Commerce/Enterpirse Portal solution. Thanks.
Dave GramenzHere's a couple I know of:
Sylvania's B2C - http://ecom.mysylvania.com/sylvaniab2c/b2c/z_login.do
Sony Euro's B2C - https://shop.sonystyle-europe.com/SonyStyle/b2c/catalogForward/(xcm=PCM_b2ccrmstandard&layout=15_108_60_47_109_113&uiarea=0&Z_CONTEXT_RECOMM_TYPE=recommendations&ctype=areaDetails&carea=%24ROOT)/.do?catalogEntry=true -
How to set up WEB SHOP in R/3 & CRM?
Hi
I want to set up Webshop in both R/3 & CRM & linking of url for CRM B2B transaction.
please let me know.
-RohitHi Rohit:
<b>1.Access the activity using the following navigation options:
http://<host>:<port>/shopadmin/shopadmin/init.do?scenario.xcm=<yourscenario>
2.Select a logon language, for example EN.
3.Logon to the Web Shop Management with the Web Shop Manager user/password.</b> <b>4.Choose Create New Shop for scenario and select the Internet Sales scenario, for example Internet Sales B2B or Internet Sales B2C via dropdown list.</b><b>5.Create a Web Shop for each language you want to offer.</b>
<b>6.Make the following entries for a sample B2B Web Shop:</b>
New Shop Value (Example)
Shop ID B2B_SHOP
Description Business to Business Shop
General Information Value (Example)
Usage Internet Sales B2B
Authorization Group
User Administration- Partner Function Contact Person- Country group e.g. 00000015Z001 (US) or Z002 (EU)
Catalog Value (Example)
Catalog PRODUCT CATALOG
Variant Variant 1 (EN) (defines the language of the shop)
Controlling price determination in the catalog Via IPC
Order Value (Example)
Order type ISBB
Sales office <empty>
Order Templates Allowed Select
Availability check control CRM integrated availability check (SAP APO) or availability information (SAP R/3)
Display product determination information Select
Quotations Value (Example)
Request for Quotation Select
Order type AGIS
Contract (B2B only) Value (Example)
Contract Determination <empty>
Contract Negotiations Value (Example)
Allow Contract Negotiations <empty>
Marketing Value (Example)
Global Product Recommendation Optional, you can assign later
Personalized Product Recommendation Optional, you can assign later
Cross-, Up-Selling and Accessories Optional, you can assign later
<b>7.Choose Save.</b>
8.Make the following entries for a sample B2C Web Shop:
New Shop Value (Example)
Shop ID B2C_SHOP
Description Business to Consumer Shop
General Information Value (Example)
Usage Internet Sales B2C
Authorization Group
User Administration- Country group Z001 (US) or Z002 (EU)
Catalog Value (Example)
Catalog PRODUCT CATALOG
Variant Variant1 (EN) (defines the language of the shop)
Controlling price determination in the catalog Via IPC
Order Value (Example)
Order type ISBC
Sales office No entry
Availability check control CRM integrated availability check (SAP APO) or availability information (SAP R/3)
Marketing Value (Example)
Global Product Recommendation Optional, you can assign later
Personalized Product Recommendation Optional, you can assign later
Cross-, Up-Selling and Accessories Optional, you can assign later
<b>9.Choose Save.</b>
Best Regards,
Pratik Patel
<b>Reward with Points!</b>
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