Integration of CRM with ECC

Hi All,                   
          We are doing same scenario(Integration of CRM with ECC and replication of material/customer).My question is how to integrate CRM and ECC(Proxy OR WS). what are the interfaces involve in sap pi and any software component required in PI side.
Please help me.
Regards
Ravi

Hi Ravi,
Check first these links:
Synchronizing SAP CRM data to external systems via SAP PI
http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f0f10991-2c4d-3110-aab0-ad4bf5708baf?QuickLink=index&…
Regards.

Similar Messages

  • Best Approach for integrating SAP CRM with Outage Management System

    Hi All,
    We are moving towards deploying Outage Management System (Oracle Utilities NMS) to help localize the fault, achieve Outage Management and a transparent network with a near-real time stats. We already have SAP ECC 6.0, ISU, SAP PI 7.0 and SAP CRM 7.0. One of the challenges we are facing is to decide how should we go about the integration of SAP CRM with Oracle's Outage Management System.
    Here is a sample business scenario,
    CSR receives a call from a consumer and inquires about planned outages for a particular area.
    This information is contained in the Outage Management System (OMS). OMS is SOA based and is hosted on Oracle Service Bus.
    I want to know that is there any ES Bundles available for CRM-OMS integration? Should we go about Service Based Integration? What are the alternatives to Service based integration? Can it be done using BAPIs?
    We receive around 1000 consumer complains and against every complain a ticket is generated in CRM. Now If CRM is integrated with OMS using SAP PI, the volume of the data being exchanged via PI is very much high and exceeds our licensed volume for SAP PI. So I do need to know the best practices for either approach that you may recommend.
    Regards,
    Adil Khalil

    does anyone have an idea about this one, I've asked this question in a few places and no one really seems clear about it.
    Also, I've read here and there that SAP Business One is not a real SAP product. It was bought by SAP and is sold by them but has little do to with SAP's technology (R/3, SAP ERP, Netweaver, SAP CRM, ...), and that therefore they don't support it that much ? Is any of this right ?
    I'm just trying to get my vision of the SAP universe clear.
    Angela

  • Integrating SRM , CRM with MDM

    Hi
    Could you please give links or documents that clearly (step by step) tells about Integrating SRM with MDM and CRM with MDM ?
    Thanks
    manian

    Hello Manjan,
    you can refer the threads for CRM-MDM integration as mentioned below:
    Configure CRM with MDM !!!
    Connecting MDM to CRM
    Integration of SAP CRM with non-SAP-Systems
    To integrate the SRM or CRM System with MDM, you might be need some middleware like XI/PI in between.
    You can configure the MDM generic extractor to replicate the referance data (lookup table data, Transaction-MDMGX).please refer the thread as mentioned below:
    Re: MDMGX Transaction in R3-XI-MDM Scenario
    you can also use the standard transaction "MDM_CLNT_EXTR" to replicate the main table data fro SAP System to MDM.I am not sure that this will work for SRM or CRM System. I have used it in case of R3 System. you can refer the SAP NOTE-1035601, 836985 for this transaction.
    Also can refer the threads as mentioned below on MDM_CLNT_EXTR:
    Working of MDM_CLNT_EXTR transaction
    MDM_CLNT_EXTR Configurations
    Working of MDM_CLNT_EXTR transaction
    Hope this will help you.
    TNR,
    Saurabh...

  • Integrating SAP CRM with IBM Websphere Portal

    Hi,
    Is it possible integrate SAP CRM with IBM Websphere Portal??
    if possible please share the knowledge you have..
    Thanks in advance..
    Naresh

    P L E A S E   D O  N O T  C R O S S  P O S T  I N   D I F F E R E N T  F O R U M S

  • Integration Opportunity CRM with Quotation ERP without Material integration

    Hi Experts,
    We have a partner with a SAP ECC 6.0 and SAP CRM 5.2
    The systems SAP are uniquely integrated into the customer master.
    Now they ask us to integrate the sales flow between CRM Opportunity with ERP Quotation, but without item data because the material master data are not integrated.
    Is this possible? What problems can we find for the implementation? would be helpful if someone could guide me in steps.
    Thanks a lot,
    Regards,
    José Manuel Romero

    In this case what you can do is to follow the reply that I posted to your other query on this and you can then skip to maintain the copy control settings for the Item to Item copy. That is, maintain only the Header to header copy control in ERP.
    I hope this helps.
    Thanks & Kind Regards,
    Neeraj Sharma

  • Integrating Crystal Reports with ECC 6.0 - Tuning Guide

    Hello,
    Do you know if there is a document out there that describes what we can do to pinpoint performance issues with CR integrated with SAP ECC?   
    There is a WebI Performance Tuning document from WebI to SAP BW.  It explains how to capture very detailed end-to-end analysis times of a single query.  We are looking for something similar for CR to ECC.
    Any help would be greatly appreciated.
    Thank you very much,
    Scott

    I am not aare of such a document. But I ould recommend the usage of InfoSets.
    Regards,
    Stratos

  • Integration crystal report with ecc

    hi experts
    i am not similar to crystal report,i wanna know if we can develop the crystal report in ECC directly,i find some forums all about bi,crystal report just can integrate with BI?
    also i need some detail documents ,please help me,thanx all
    best regards
    zlf

    Do not cross post.
    Read the "Rules of Engagement"
    Regards
    Juan

  • Integrating SAP CRM with the SAP HR module using ALE/IDOC

    Hi,
    We replicated HR data(employee and position) from SAP HR to SAP CRM system using ALE/IDOC.
    Here I have one question,If I change the position to the employee in CRM system,will changes happen in SAP HR system automatically? or Delta changes will haapen? If yes pl explain.
    Using change pointers master data changes flowsfrom SAP HR to SAP CRM .
    TIA.
    PV.

    Hi
    To integrate... between those systems
    first of all u have to create message type to tose fields with t code bd52.
    then activate that massege type in bd50.
    and after that one u have to activate chaneg pointers globally with bd61.
    if u did these thigns if u made any chnegs to those fileds that witll be reflected in the next system
    Regards,
    Prasad.

  • Integration of CRM with legacy systems

    Hi Experts,
    We are planning to implement CRM on SAP Enterprise Portal. There are 2 non-SAP systems and one R/3 system in the system landscape at present, all to be connected to CRM which will be used as a front-end (with EP). Billing happens in the non-SAP system (Genesis?). Communication between non-SAP systems and CRM to be in XML.
    Question:
    Whether XI is required or whether it would suffice 2 use just CRM Middleware itself for the XML communication?
    Any suggestions in this regard are highly appreciated
    Regards,
    Narayana

    Hi Lakshmi Narayana,
    For data transfer between SAP system and Non SAP(External System) .There are two options available.
    1.Use CRM middleware with XIF adapter(External Interface)
    2.Go for SAP Netweaver -XI (External Interface)
    If you use CRM middleware middleware will carry the data in the form of Bdoc's(Business Documents)
    <b>If use XI in the landscape:</b>
    XI will converts the data into Idocs and push it to the FTP server,From FTP server external system will receive the data.
    Allot Points if my post Helps!!!!!!!!.
    Regards,
    Sathya Reddy.

  • Integration of CRM with BW

    does anyone have materials related to CRM extraction into BW system ?
    i will be looking forward to response .
    thanks
    ajit

    Hi Raj,
    thanks for your response , actually i have gone throught this detail certainly its helpful but i need little bit more details.
    like source system that is used and extractor name details, in real time i have not worked with CRM so looking for source system details.
    thanks

  • Integrating sap crm with the sap HR module

    Hi,
    We replicated HR data(employee and position) from SAP HR to SAP CRM system using ALE/IDOC.
    Here I have one question,If I change the position to the employee in CRM system,will  changes happen in SAP HR system automatically? or Delta changes will haapen? If yes pl explain.
    Using change pointers master data changes flowsfrom SAP HR to SAP CRM .
    TIA.
    PV.

    Hi,
    Its better to post this thread in SAP CRM & SAP HR forum. You may get faster & Better replies.
    This may also help:
    https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/84dd0c97-0901-0010-4ab2-9849fba57e31
    Edited by: AJAY TIWARI on Jan 2, 2009 3:56 AM

  • E mail integration of crm with xi

    can u findout a standard bapi for geting email data from  xi server to CRM server

    Hi Ravi,
    Check first these links:
    Synchronizing SAP CRM data to external systems via SAP PI
    http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f0f10991-2c4d-3110-aab0-ad4bf5708baf?QuickLink=index&…
    Regards.

  • Integration of EWM with ECC 6.0

    Hi @all,
    how can i add an Supply-Chain-Unit to an warehouse number in EWM?
    thanks - tommy

    Hi Tommy,
    take a look at this link:
    [http://help.sap.com/SCENARIOS_BUS2007/helpdata/EN/CC/0923ABADF74C158C38F5945E4623DD/frameset.htm]
    Kind regards
    Ralf

  • CRM 4.0 interface with ECC 5.0

    Hi,
    We are going for upgrade of R/3 from 4.6C to ECC 5.0
    I want to know how the interfsce of CRM with ECC 5.0 is it same as in R/3 4.6
    IS there any documents on the internet to check for
    Your help is appreciated

    Hi Zack,
    The interface is the same just the plug-in will be different.  More information can be found at:
    http://service.sap.com/r3-plug-in
    Cheers
    Andrew

  • CRM 3.0 integration with ECC 6.0

    Hi all, I wanted to confirm if CRM 3.0 can be integrated with ECC 6.0
    If yes, then which support pack,etc. will be applicable and what all issues could be encountered in integration?
    Thanks in advance.

    Hi Animesh,
    just to be clear.
    the CRM and the backend ECC60 are communicating via  Plug -ins
    you can read more information here
    http://service.sap.com/r3-plug-in
    http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000601131&
    The other  SP level of the systems (BASIS etc.) are independent.
    Once you could conect the systems at basis level. You can begin your work at
    Application level.
    Whether you can have problems here please ask the CRM Gurus in a separate therad in other forum.
    I Hope I have answered all of your questions.
    Kind regards
    Imre Takácsi-Nagy
    Senior Support Consultant II.
    SAP Global Support Center Austria
    Netweaver WEB Application Server ABAP / JAVA

Maybe you are looking for