Integration with IBM Symphony

Hello all,
We have a customer using an IBM symphony and not Microsoft office, can SAP Business One be integrated with IBM Symphony?
Need your advice here guys..
Thanks,
Erdie

Hello Erdie,
Based on all SAP official documents, there are no direct supports to Symphony.  However, for all B1 data exported to Excel, you can open them by Symphony because of the csv format.
Thanks,
Gordon

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  • Cisco Phone Control and Presence 8.6.1.1185 with IBM Lotus Notes 8.5.2 (Integrated Sametime Client 8.0.2) - No presence status visible

    Hi community,
    I am trying to integrate Cisco Unified Presence 8.6.1.10000-34 with IBM Lotus Notes 8.5.2 with the integrated Sametime Client version 8.0.2 via the Cisco Plugins 8.6.1.1185.
    Phone control is working fine, whereas the presence status is not shown (= no handset symbol next to the Sametime user). When I look in the preferences of the plugin, I can see that the plugin has connected successfully to the CUCM (8.6.2.20000-2),whereas the connection to the CUPS has not been established.
    The user id as well as the password are all the same on all systems. Here is a description of what I have configured via the ciscocfg.exe tool:
    Feature Control:
    - Enable Phone Status -> checked
    - Enable Dial Using Cisco IP Communicator -> unchecked (not required)
    - Enable Control Desk Phone -> checked
    - Default Mode -> Control Desk Phone
    Control Desk Phone Settings:
    - Voicemail Pilot Number -> left blank (no voicemail)
    - Cisco Unified Communications Manager
         - Servers -> IP address of CUCM
         - Read Only -> unchecked
         - Use as Default CUCM -> checked
         - Synchronize Credentials -> checked
              - Use Sametime Credentials -> checked
    Use Secure Connection: -> not required
    LDAP Phone Attributes: -> not required
    Phone Status Settings:
    - Cisco Unified Presence Servers -> IP address of CUPS
    - Read Only -> unchecked
    - Synchronize Credentials -> checked
         - Use Sametime Credentials -> checked
    - Sametime User ID Mapping
         - Use Business Card Attribute -> MailAddress
         - Remove Domain -> checked
    - Display Off-Hook Status Only -> unchecked
    At the moment I don't see an error in the configuration, but maybe I am wrong. Could anyone please tell me what the error could be?
    Thanks a lot in advance!
    Kind regards,
    Igor

    Hi all,
    here are some additions to my above post:
    Servers and clients used:
    1x CUCM 8.6.2.20000-2
    1x CUPS 8.6.1.10000-34
    1x IBM Lotus Domino Messaging Express Server 8.5.2
    1x Sametime Entry Server 8.5.2 (on top of the Domino server)
    2x IBM Lotus Notes 8.5.2 with integrated Sametime 8.0.2
    2x Cisco Phone Control and Presence with Lotus Sametime (PCAP) 8.6.1.1185
    2x Cisco Unified Personal Communicator 8.5.5.19839
    Setup:
    - CUCM, CUPS and CUPC are working fine, i.e. Desk Phone control via CUPC, as well as availability and presence status are working without issues
    - IBM Lotus Domino server is the LDAP Directory, the Sametime Entry Server is installed on top of the Domino server and uses the Domino Directory
    - User ID and password on CUCM/CUPS match the ShortName field and password in Domino
    - The PCAP plug-in has been manually deployed to both Notes clients with the following configuration:
         - Enable Phone Status -> active
         - Desk Phone Control -> active
         - no credential synchronization for CUCM and CUPS, i.e. every user must fill the user details himself
         - Sametime User ID Mapping is implemented via the LDAP Attribute uid (which is equal to the user id in CUCM)
         - LDAP configuration filled in with details of the Domino server
    Phone Control is working fine, also the connection to the LDAP server (Domino) is fine. However, when I type in the credentials for the CUPS server login, I can see (in Troubleshooting pane) that the user (pparker) is connected to the CUPS server for a short period of time and then gets disconnected. After that no connection is possible to the CUPS server, i.e. status is always disconnected.
    I have collected the Tomcat (EPASSoap00010.log and security00010.log) logs via RTMT and compared them to the logs from the PCAP plugin. The relevant time period is from 15:14 to 15:17. In the Tomcat logs I can see that the authentication is successful (see attached files), however in the log of PCAP plugin I can see the following messages:
    2012/02/03 15:14:35.281 WARNUNG Credential is rejected. Nothing to retry ::class.method=com.cisco.sametime.phonestatus.cup.CUPPresenceWatcher.answerChallenge() ::thread=CT_CALLBACK.1 ::loggername=com.cisco.sametime.phonestatus.cup
    2012/02/03 15:14:35.281 WARNUNG #### Connection rejected presence server ::class.method=com.cisco.sametime.phonestatus.cup.CUPPresenceWatcher.onPresenceServerConnectionRejected() ::thread=CT_CALLBACK.1 ::loggername=com.cisco.sametime.phonestatus.cup
    2012/02/03 15:14:35.281 WARNUNG Credential is rejected. Nothing to retry ::class.method=com.cisco.sametime.phonestatus.cup.CUPPresenceWatcher.answerChallenge() ::thread=CT_CALLBACK.2 ::loggername=com.cisco.sametime.phonestatus.cup
    2012/02/03 15:14:35.281 WARNUNG #### Connection rejected presence server ::class.method=com.cisco.sametime.phonestatus.cup.CUPPresenceWatcher.onPresenceServerConnectionRejected() ::thread=CT_CALLBACK.2 ::loggername=com.cisco.sametime.phonestatus.cup
    I don't understand why the connection is rejected although the Sametime Internal ID and CUPS User ID match. Does anyone know what the issue could be?
    All posts are very much appreciated!
    Thanks a lot in advance!
    Kind regards,
    Igor

  • IBM websphere 6.1 integration with OAM

    Hi,
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    Thanks! i got the figure out. but i encouter something else while integrating with WAS
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    ■ Resource Type: http
    ■ Host Identifier: xxx
    ■ URL Prefix: _/ibm/console; and /admin_
    ■ Description: Used by NetPointWASRegistry TAI component.
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  • Integrating Oracle with IBM LDAP

    Hi,
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    Hi,
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  • Integrating ADF UI with IBM Filenet

    I am working on latest jDEV(PS1) and developing UI using ADF. One of my requirement is to integrate ADF pages with IBM Filenet.
    For example if I am displaying Sales Order details on the page and when we click on some info button I need to display the corresponding image from Filenet on this page and also I need to refresh the images dynamically depending on our selection on the page.
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    It depends on which APIs Filenet offers.
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  • Integrating SAP CRM with IBM Websphere Portal

    Hi,
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    if possible please share the knowledge you have..
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    P L E A S E   D O  N O T  C R O S S  P O S T  I N   D I F F E R E N T  F O R U M S

  • Integration with Websphere 5.0 (EJB 2.0) problems

    Hello all,
    Although a bit new to JDO, I have been trying to integrate Kodo 2.4 with
    Websphere 5.0 (using EJB 2.0).
    I have been basically binding a PersistenceManagerFactory into JNDI via
    start-up servlet, however got the exception bellow when I tried to create
    PersistenceManagerFactory (in setSessionContext of the EJB).
    <i>JDOFatalInternalException: Could not perform automatic lookup of EJB
    container's javax.transaction.TransactionManager implementation. Please ensure
    that you are running the application from within an <b>EJB 1.1</b> compliant
    EJB container, and then set the
    com.solarmetric.kodo.ee.ManagedRuntimeProperties property to the appropriate
    value to obtain the TransactionManager.</i>
    The reference to EJB 1.1 actually scared me a bit. Does this imply that
    Kodo (2.4) does not support J2EE 1.3?
    Would you know how to set the
    com.solarmetric.kodo.ee.ManagedRuntimeProperties to make it work with WSAD
    5.0?
    Thank you,
    Petr

    Petr-
    Is the integration with Websphere 5.0 application server officially
    supported? Has anobody (that you know of) done it successfully yet?Yes, we do have reports of people using Kodo successfully from within
    Websphere. However, it should be noted that it is not as rigorously
    tested internally at SolarMetric as some other application servers (E.g.,
    JBoss and WebLogic). In short, integration is known to work, but it
    might be a little more rough around the edges than for other application
    servers (as shown in our misspelling of Websphere's TransactionManager
    implementation name).
    How do I tell Kodo to use existing Datasource managed by app server?You can have Kodo use a named DataSource by specifying the
    javax.jdo.option.ConnectionFactoryName property (see
    http://www.solarmetric.com/docs/2.4.0/docs/manual.html#javax.jdo.option.ConnectionFactoryName).
    This is often more appropriate for applications server usage, since it
    allows you to configure pooling and other information from within the
    application server's centralized configuration.
    javax.jdo.option.ConnectionDriverName=COM.ibm.db2.jdbc.app.DB2Driver
    javax.jdo.option.ConnectionURL=jdbc:db2:snetWhat kind of driver is COM.ibm.db2.jdbc.app.DB2Driver? The DB2
    configuration we use for testing with IBM's drivers is:
    javax.jdo.option.ConnectionDriverName=COM.ibm.db2.jdbc.net.DB2Driver
    javax.jdo.option.ConnectionURL=jdbc:db2://SERVER_NAME/DATABASE_NAME
    They shouldn't behave differently (I am guessing that the app driver is
    a type 2 driver or something), but it might be worth a shot to try using
    the net driver. If this fixes the problem, please let us know, because
    it will indicate that Kodo has a deficiency with one of IBM's drivers
    that we should look into resolving.
    Since I have been trying to integrate with App server, this is the
    initialization code that I use to bind PersistenceManagerFactory to JNDI.
    You may find some funny stuff there.The binding code looks fine, and you are obviously able to retrive the
    PM and start persistence operations. Note that you should also be able
    to deploy Kodo as a Resource Adapter (which allows Kodo configuration
    through the centralized Websphere configuration interface). However, I
    doubt this is part of the issue.
    So, in short, I recommend trying the following things:
    1. Using the ConnectionFactoryName to use the DataSource defined for the
    appserver, on the off chance this will fix it.
    2. Using the net driver instead of the app driver.
    3. Seeing if it will work with javax.jdo.option.Optimistic set to false
    If none of these work, please let us know, and we will continue to
    investigate other possible solutions.
    In article <[email protected]>, Petr Bulanek wrote:
    Hello Marc,
    Very good guess. Pretty much the same code worked well without App server.
    In that case, there obviously was no magic related to
    TransactionManagerFactory initialization (see bellow).
    Is the integration with Websphere 5.0 application server officially
    supported? Has anobody (that you know of) done it successfully yet?
    How do I tell Kodo to use existing Datasource managed by app server?
    Here is the basic configuration (URL, class, etc):
    javax.jdo.PersistenceManagerFactoryClass=com.solarmetric.kodo.impl.jdbc.JDBCPersistenceManagerFactory
    javax.jdo.option.ConnectionDriverName=COM.ibm.db2.jdbc.app.DB2Driver
    javax.jdo.option.ConnectionURL=jdbc:db2:snet
    javax.jdo.option.Optimistic=true
    javax.jdo.option.RetainValues=true
    javax.jdo.option.NontransactionalRead=true
    We use DB2 Version 7.2/Version 7.1 FixPak 3 for Windows, in case it helps.
    Since I have been trying to integrate with App server, this is the
    initialization code that I use to bind PersistenceManagerFactory to JNDI.
    You may find some funny stuff there.
    The new EESimpleConfiguration(true) construct seems to (by default) read
    the kodo.properties file that is part of the project.
    EEConfiguration conf = new EESimpleConfiguration(true);
    conf.setManagedRuntimeProperties(\"TransactionManagerMethod=com.ibm.ejs.jts.jta.TransactionManagerFactory.getTransactionManager\");
    conf.setManagedRuntimeClass(\"com.solarmetric.kodo.ee.InvocationManagedRuntime\");
    EEPersistenceManagerFactory pmf =
                        new EEPersistenceManagerFactory(conf);
    InitialContext ic = new InitialContext();
    ic.rebind(\"KodoPMF\", pmf);
    Thank you,
    Petr
    Marc Prud\'hommeaux wrote:
    Petr-
    It looks like DB2 doesn\'t like our attempt to close the connection
    without a rollback or commit. This is odd, since we have never
    seen this happen in our stand-alone DB2 tests. Can you let us know
    the connection details (driver, connectionURL, etc)?
    In the meantime, one possible workaround may be to turn off
    optimistic transactions (since this will cause the PM to
    only use a single Connection); can you try to specify:
    javax.jdo.option.Optimistic=false
    Also, have you tried to run this code in a non-managed environment
    (e.g., outside the application server)? I would be interested
    to know if it is related to running within an appserver.
    In article <[email protected]>, Petr Bulanek wrote:
    Hi Abe,
    Thank you for a speedo reply. You guys really are on the ball!!!
    As you suggested, the
    \\\'com.ibm.ejs.jts.jta.TransactionManagerFactory.getTransactionManager\\\'
    did the job (for others, please note that the proper package name should
    contain \\\'jts.jta\\\', not \\\'jts.jts\\\').
    Unfortunately, I got another problem. When running a method containing
    query (code bellow),
    I get SQLException complaining about \\\'Invalid transaction state\\\'.
    The method that executes the query is a stateless transactional Session
    bean.
    Thank you for your help,
    Petr
    --------------------------- DB2 - transaction state description
    CLI0116E Invalid transaction state.
    Explanation: There was a transaction in progress when SQLDisconnect was
    called.
    User Response: Call SQLTransact before calling SQLDisconnect.
    --------------------------- Exception ------------------------------------
    [2/01/03 16:34:19:050 EST] 563ddb8a SQL I
    com.solarmetric.kodo.impl.jdbc.SQL [ C:336042896; T:1446894474;
    D:118283149 ] preparing statement <369367952>: SELECT DISTINCT
    PARENTX.JDOCLASSX FROM PARENTX
    [2/01/03 16:34:19:050 EST] 563ddb8a SQL I
    com.solarmetric.kodo.impl.jdbc.SQL [ C:336042896; T:1446894474;
    D:118283149 ] executing statement <369367952>: [reused=1;params={}]
    [2/01/03 16:34:19:061 EST] 563ddb8a JDBC I
    com.solarmetric.kodo.impl.jdbc.JDBC [ C:336042896; T:1446894474;
    D:118283149 ] close:
    com.solarmetric.datasource.PoolConnection@14079b90[[requests=6;size=6;max=70;hits=0;created=6;redundant=0;overflow=0;new=6;leaked=0;unavailable=0]]
    [2/01/03 16:34:19:061 EST] 563ddb8a JDBC I
    com.solarmetric.kodo.impl.jdbc.JDBC [ C:336042896; T:1446894474;
    D:118283149 ] close connection
    [2/01/03 16:34:19:061 EST] 563ddb8a JDBC W
    com.solarmetric.kodo.impl.jdbc.JDBC [ C:null; T:1446894474; D:118283149 ]
    exception when closing connection
    [2/01/03 16:34:19:541 EST] 563ddb8a JDBC W
    com.solarmetric.kodo.impl.jdbc.JDBC TRAS0014I: The following exception
    was logged COM.ibm.db2.jdbc.DB2Exception: [IBM][CLI Driver] CLI0116E
    Invalid transaction state. SQLSTATE=25000
    atcom.solarmetric.datasource.ConnectionWrapper.close(ConnectionWrapper.java:243)
    atcom.solarmetric.datasource.DataSourceImpl$AbstractPool.close(DataSourceImpl.java:690)
    atcom.solarmetric.datasource.DataSourceImpl.close(DataSourceImpl.java:373)
    atcom.solarmetric.datasource.DataSourceImpl.close(DataSourceImpl.java:347)
    at com.solarmetric.datasource.PoolConnection.close(PoolConnection.java:70)
    atcom.solarmetric.kodo.impl.jdbc.SQLExecutionManagerImpl.close(SQLExecutionManagerImpl.java:885)
    atcom.solarmetric.kodo.impl.jdbc.runtime.JDBCStoreManager.release(JDBCStoreManager.java:654)
    atcom.solarmetric.kodo.impl.jdbc.ormapping.SubclassProviderImpl.getSubclasses(SubclassProviderImpl.java:274)
    atcom.solarmetric.kodo.impl.jdbc.ormapping.ClassMapping.addSubclassConditions(ClassMapping.java:1239)
    atcom.solarmetric.kodo.impl.jdbc.ormapping.ClassMapping.selectPrimaryMappings(ClassMapping.java:1218)
    atcom.solarmetric.kodo.impl.jdbc.runtime.JDBCStoreManager.executeQuery(JDBCStoreManager.java:717)
    atcom.solarmetric.kodo.impl.jdbc.runtime.JDBCQuery.executeQuery(JDBCQuery.java:92)
    at com.solarmetric.kodo.query.QueryImpl.executeWithMap(QueryImpl.java:792)
    atcom.solarmetric.kodo.query.QueryImpl.executeWithArray(QueryImpl.java:668)
    at com.solarmetric.kodo.query.QueryImpl.execute(QueryImpl.java:609)
    at com.testkodo.ejb.ControllerBean.observeHumans(ControllerBean.java:66)
    --------------------------- Failing code sample
    try {
                   PersistenceManager pm = factory.getPersistenceManager();
                   Extent ex = pm.getExtent(Parent.class, false);
                   Query q = pm.newQuery(ex, \\\"name==parName\\\");
                   q.declareParameters(\\\"String parName\\\");
                   Collection col = (Collection) q.execute(\\\"James\\\");
                   Iterator iter = col.iterator();
                   Parent pp;
                   Collection ch;
                   while (iter.hasNext()) {
                        pp = (Parent) iter.next();
                        System.out.println(pp);
                        ch = pp.getChildren();
                        Iterator it= ch.iterator();
                        while (it.hasNext()) {
                             System.out.println(it.next());
                   q.closeAll();
                   pm.close();
              } catch (Exception e) {
                   System.out.println(e);
                   throw new EJBException(e);
    Abe White wrote:
    The reference to EJB 1.1 actually scared me a bit. Does this imply that
    Kodo (2.4) does not support J2EE 1.3?
    EJB 2.0 is also supported. Sorry for the confusing error message.
    Would you know how to set the
    com.solarmetric.kodo.ee.ManagedRuntimeProperties to make it work with
    WSAD
    5.0?
    Try these settings:
    com.solarmetric.kodo.ee.ManagedRuntimeClass=\\\\
         com.solarmetric.kodo.ee.InvocationManagedRuntime
    com.solarmetric.kodo.ee.ManagedRuntimeProperties=\\\\
         TransactionManagerMethod=\\\\
         com.ibm.ejs.jts.jts.TransactionManagerFactory.getTransactionManager
    Marc Prud\'hommeaux [email protected]
    SolarMetric Inc. http://www.solarmetric.com

  • Solution Manager Integration with Maximo

    Hi All,
    I believe all you know what is Maximo. Those who do not know, I would like to take an opportunity to brief them about the same.
    Maximo is a ticketing tool from IBM. This tool is basically used to record and keep track of all change requests taking place in SAP landscape.
    Having explained in brief above about Maximo, may somebody please tell me if this can be integrated with Solution Manager?
    Has anybody done it before? If so, may you please share your experience with me?
    Hope to get reply.
    Regards,
    Faisal

    Hi Faisal,
    If you could share your findings and docs and plan if possible , would be appreciated.
    I have gone through the SAP notes for integration of Service desk with third party ticketing tools and some white papers on SDN but it does not help much.
    Thanks,
    Regards,
    Kaustubh.

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