IntegrityConstraintViolation Exception in SystemIdGenerator Table while Saving Assets

Hi Experts,
We are getting the following error log when trying to create or edit/save an asset in oracle webcenter sites.
2014-01-15 09:36:41,230 GMT+00:00] [ERROR] [pool-16-thread-1] [fatwire.logging.cs.db] SQLException executing query: update SystemIdGenerator set id=1313832043644 where id=1313832043544
java.sql.SQLIntegrityConstraintViolationException: ORA-00001: unique constraint (ACMS_OWNER.SYS_C00108197) violated
SystemIdGenerator is a system table and it has the both the entries (1313832043644,1313832043544) in it which is causing the error. We tried removing the entry and retrying but the UI went down after this. Later we retained the entries and did a restart but the issue is still existing. Please advice.
Note: We are working in an upgrade project from fatwire 7.6 to Oracle Webcenter sites
Thanks & Regards,
Aswin

SystemIdGenerator table should have exactly one ID in it, not two, or zero. One thing you can do to try and avoid potential ID conflicts with existing generated IDs is to manually advance the generator by an amount, whilst the application server is shut down, then start up again.
E.g. if you were to set a new ID like 1315000000000 then new IDs will be generated starting from that number, and this is quite a large jump forwards so new IDs should not conflict with any existing IDs.
Phil

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