Intel Accelerator drivers keep crashing
So I've been working on getting this laptop back up and running for a day or two now, and it's just about done.
However, the display drivers seem to be out of whack.
The driver(s) constantly crash (causing the screen to go black) and displays a warning saying something along the lines of "Intel accelerator drivers for Windows XP(R) stopped working and recovered".
I've looked online and most people that had the similar issue seem to have solved it just by getting the proper drivers for their computer. Except, I can't seem to find them for this one. The intel driver update utility doesn't support the Mobile series 4 chipset, so I can't use that, and I've tried 6-7 different drivers that were all apparently for this computer, but none wanted to work. It would either say the drivers aren't compativle, or that the driver is not validated for the computer.
The computer is running on windows 7 home preimum, x64.
Below is a copy of the dxdiag, I saw on some other forums that it was helpful, so I figured it would be here.
System Information
Time of this report: 1/4/2015, 17:56:18
Machine name: EDUSS-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.130318-1532)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Presario CQ62 Notebook PC
BIOS: Default System BIOS
Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz, ~2.2GHz
Memory: 2048MB RAM
Available OS Memory: 1978MB RAM
Page File: 1534MB used, 2423MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: Mobile Intel(R) 4 Series Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_1484103C&REV_07
Display Memory: 797 MB
Dedicated Memory: 64 MB
Shared Memory: 733 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD02AC
Native Mode: 1366 x 768(p) (59.636Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.15.0010.2086 (English)
Driver Version: 8.15.10.2086
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 7/29/2010 15:45:42, 6523392 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6902-11CF-AA7B-8E34A7C2C535}
Vendor ID: 0x8086
Device ID: 0x2A42
SubSys ID: 0x1484103C
Revision ID: 0x0007
Driver Strong Name: oem10.inf:Intel.Mfg.NTamd64:iCNT0:8.15.10.2086ci\ven_8086&dev_2a42&subsys_1484103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
Sound Devices
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0270&SUBSYS_103C1484&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6037 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/29/2010 15:48:44, 2260256 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6037 (English)
Driver Attributes: Final Retail
Date and Size: 1/29/2010 15:48:44, 2260256 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
Description: Stereo Mix (Realtek High Definition Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6037 (English)
Driver Attributes: Final Retail
Date and Size: 1/29/2010 15:48:44, 2260256 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
DirectInput Devices
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x2936
| Matching Device ID: usb\root_hub
| Service: usbhub
Gameport Devices
PS/2 Devices
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn1e2f
| Upper Filters: SynTP
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
Disk & DVD/CD-ROM Drives
Drive: C:
Free Space: 151.1 GB
Total Space: 223.9 GB
File System: NTFS
Model: WDC WD2500BEVT-60A23T0
Drive: D:
Free Space: 2.4 GB
Total Space: 14.2 GB
File System: NTFS
Model: WDC WD2500BEVT-60A23T0
Drive: E:
Free Space: 0.1 GB
Total Space: 0.1 GB
File System: FAT32
Model: WDC WD2500BEVT-60A23T0
Drive: F:
Model: hp DVD RW AD-7701H
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes
System Devices
Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_1484103C&REV_03\3&21436425&0&D8
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_1484103C&REV_03\3&21436425&0&E8
Driver: n/a
Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_1484103C&REV_03\3&21436425&0&D7
Driver: n/a
Name: Intel(R) ICH9 Family Thermal Subsystem - 2932
Device ID: PCI\VEN_8086&DEV_2932&SUBSYS_1484103C&REV_03\3&21436425&0&FE
Driver: n/a
Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_1484103C&REV_03\3&21436425&0&EF
Driver: n/a
Name: Intel(R) ICH9 Family SMBus Controller - 2930
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_1484103C&REV_03\3&21436425&0&FB
Driver: n/a
Name: Mobile Intel(R) 4 Series Express Chipset Family
Device ID: PCI\VEN_8086&DEV_2A43&SUBSYS_1484103C&REV_07\3&21436425&0&11
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_1484103C&REV_03\3&21436425&0&EB
Driver: n/a
Name: Intel(R) ICH9M-E/M SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_1484103C&REV_03\3&21436425&0&FA
Driver: n/a
Name: Mobile Intel(R) 4 Series Express Chipset Family
Device ID: PCI\VEN_8086&DEV_2A42&SUBSYS_1484103C&REV_07\3&21436425&0&10
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_1484103C&REV_03\3&21436425&0&D1
Driver: n/a
Name: Intel(R) ICH9M LPC Interface Controller - 2919
Device ID: PCI\VEN_8086&DEV_2919&SUBSYS_1484103C&REV_03\3&21436425&0&F8
Driver: n/a
Name: Mobile Intel(R) 4 Series Chipset Processor to DRAM Controller - 2A40
Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_1484103C&REV_07\3&21436425&0&00
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_1484103C&REV_03\3&21436425&0&D0
Driver: n/a
Name: Intel(R) 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_1484103C&REV_93\3&21436425&0&F0
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_1484103C&REV_03\3&21436425&0&E1
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_1484103C&REV_03\3&21436425&0&EA
Driver: n/a
Name: Realtek RTL8191SE 802.11b/g/n WiFi Adapter
Device ID: PCI\VEN_10EC&DEV_8171&SUBSYS_1467103C&REV_10\4&40342EF&0&00E0
Driver: n/a
Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_1484103C&REV_03\3&21436425&0&E0
Driver: n/a
Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_1484103C&REV_03\3&21436425&0&E9
Driver: n/a
Name: Realtek PCIe FE Family Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_1484103C&REV_02\4&B941D71&0&00E1
Driver: n/a
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
MainConcept (Muvee) MPEG Demultiplexer,0x00400001,1,2,muveempgdmx.ax,7.03.0000.38002
CyberLink Demultiplexer(HomeNetwork),0x00200000,1,0,CLDemuxer.ax,1.00.0000.4513
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3538.0513
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
MainConcept (Nikon) Audio Converter,0x00200000,1,1,nikon_trans_audio_converter_ds.ax,8.08.0000.43579
CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16905
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
Cyberlink Streamming Filter,0x00200000,0,1,CLStream.ax,1.01.0000.2902
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16905
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16905
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16724
CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
CyberLink Digest Filter (PDVD8),0x00200000,2,2,DigestFilter.dll,1.00.0000.3314
MainConcept MPEG Splitter,0x001fffff,1,2,mcspmpeg.ax,1.01.4178.0000
MainConcept MPEG Encoder,0x001fffff,2,1,mcesmpeg.ax,1.02.4178.0000
MainConcept MPEG Video Encoder,0x001fffff,1,1,mcevmpeg.ax,1.02.4178.0000
MainConcept MPEG Audio Encoder,0x001fffff,1,1,mceampeg.ax,1.02.4178.0000
MainConcept MPEG Multiplexer,0x001fffff,1,1,mcmuxmpeg.ax,1.30.4178.0000
CyberLink HD/BD Mixer (PDVD8.0),0x00200000,1,2,CLHBMixer.ax,2.00.0000.2117
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16724
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
CyberLink TimeStretch Filter (PDVD8),0x00200000,1,1,clauts.ax,1.00.0000.7907
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16905
CyberLink Demux (PDVD8),0x00200000,1,0,cldemuxer.ax,1.00.0000.7830
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310
MainConcept (Muvee) Stream Parser,0x00400001,1,2,muveempgdmx.ax,7.03.0000.38002
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
Nikon Text Source Filter,0x00200000,0,1,NkmTextFilter.ax,1.02.0000.3000
CyberLink Video/SP Decoder (PDVD8),0x00602000,2,3,CLVsd.ax,8.04.0000.0901
Nikon MOV Demultiplexer,0x00200001,1,2,NkmlMovDemux.ax,1.02.0000.3000
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16724
MainConcept (Nikon) MJPG Video Decoder,0x005fffff,1,1,nikon_dec_mjpg_ds.ax,8.08.0000.43579
MainConcept (Nikon) MJPG Video Encoder,0x00200000,1,1,nikon_enc_mjpg_ds.ax,8.08.0000.43579
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
MainConcept (Muvee Consumer) AVC/H.264 Video Decoder,0x00400001,1,2,muveestdavcvd.ax,7.05.0000.38002
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16724
MediaWriter Filter,0x00200000,1,0,MediaWriter.ax,6.00.0063.11451
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
CyberLink DVD Navigator (PDVD8),0x00200000,0,3,CLNavX.ax,8.00.0000.3210
P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16905
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Cyberlink SubTitle Importor (PDVD8),0x00200000,2,1,CLSubTitle.ax,1.00.0000.6519
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16905
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.01.0000.3022
CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
MainConcept (Muvee) AAC Decoder,0x00400001,1,1,muveedaac.ax,7.06.0000.38002
MainConcept (Nikon) MP4 Multiplexer,0x00200000,1,1,nikon_mux_mp4_ds.ax,8.08.0000.43579
muvee Music Analyser,0x00200000,1,0,mvmanalyse.ax,6.00.0061.11248
muvee Source Filter,0x00200000,0,1,muveeSource.ax,6.00.0063.11451
MainConcept (Nikon) MP4 Demultiplexer,0x00800101,1,2,nikon_demux_mp4_ds.ax,8.08.0000.43579
CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307
CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301
CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008
CyberLink MPEG-4 Splitter (PDVD8),0x00200000,1,2,clm4splt.ax,1.01.0000.1826
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16905
CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16905
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16905
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16905
QuickTime Encoder,0x00200000,1,0,QuickTimeSink.ax,6.00.0063.11451
CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301
Nikon MOV Multiplexor,0x00200000,2,1,NkmlMovMux.ax,1.02.0000.3000
MainConcept (Nikon) AAC Decoder,0x00800000,1,1,nikon_dec_aac_ds.ax,8.08.0000.43579
MES Video Source,0x00200000,0,1,MESVideoSource.ax,6.00.0063.11451
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016
CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017
CyberLink Audio Decoder (PDVD8),0x00201000,1,1,Claud.ax,6.03.0000.2128
Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017
muvee Video Analyser,0x00200000,1,0,mvvanalyse.ax,6.00.0061.11248
CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16905
MainConcept (Nikon) AAC Encoder,0x00100000,1,1,nikon_enc_aac_ds.ax,8.08.0000.43579
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16905
mvAudioScope,0x00200000,1,0,mvAudioScope.ax,6.00.0063.11451
MainConcept (Muvee2) Layer II Audio Decoder,0x00400001,1,1,muvee2l2ad.ax,7.04.0000.34713
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16905
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
CyberLink Audio Spectrum Analyzer(HomeNetwork),0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
Nikon Image Source Filter,0x00200000,0,1,MediaDSFilter.dll,2.03.0001.3000
muvee Deinterlace Filter,0x00200000,1,1,mvDeInterlace.ax,6.00.0063.11451
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
CyberLink AudioCD Filter (PDVD8),0x00600000,0,1,CLAudioCD.ax,5.00.0000.5316
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
CyberLink Push-Mode CLStream,0x00200000,0,1,CLStream(PushMode).ax,1.00.0000.1627
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
MainConcept (Muvee) MPEG-2 Video Decoder,0x00400001,2,2,muveem2vd.ax,7.05.0000.38003
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16867
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
CyberLink Tzan Filter (PDVD8),0x00200000,1,1,CLTzan.ax,3.05.0000.1928
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16724
muvee FileDump Filter,0x00200000,1,0,mvFileDump.ax,6.00.0063.11451
CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16905
CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219
MainConcept (Nikon) Sink Filter,0x00200000,1,0,nikon_render_fileindex_ds.ax,8.08.0000.43579
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16905
CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16905
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16905
MES Audio Source,0x00200000,0,1,MESAudioSource.ax,6.00.0063.11451
CyberLink Line21 Decoder (PDVD8),0x00200000,0,2,CLLine21.ax,4.00.0000.10309
CyberLink Audio Decoder(PDVD8 UPnP),0x00200000,1,1,CLAud.ax,6.01.0000.3816
MainConcept (Nikon) AVC/H.264 Video Decoder,0x00800001,1,2,nikon_dec_avc_ds.ax,8.08.0000.43579
CyberLink Audio Effect (PDVD8),0x00200000,1,1,CLAudFx.ax,6.00.0000.6525
muvee media Type Filter,0x00200000,1,1,MediaTypeConvert.ax,6.00.0063.11451
QuickTime Source Filter,0x00200000,0,1,QuickTimeSource.dll,6.00.0063.11451
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16724
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
muvee WAV Encoder,0x00200000,0,0,mvWavEncoder.ax,6.00.0063.11451
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16905
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16905
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16905
P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818
MainConcept (Nikon) AVC/H.264 Video Encoder,0x00200000,2,1,nikon_enc_avc_ds.ax,8.08.0000.43579
P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
CyberLink Audio Spectrum Analyzer (PDVD8),0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
CyberLink Video/SP Decoder(HomeNetwork),0x00200000,2,3,CLVSD.ax,6.01.0000.0916
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
MainConcept (Muvee) MP4 Demultiplexer,0x00400001,1,2,muveemp4demux.ax,7.07.0000.38002
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16867
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16905
CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MainConcept (Nikon) AVC/H.264 Video Encoder,0x00200000,2,1,nikon_enc_avc_ds.ax,8.08.0000.43579
MainConcept (Nikon) MJPG Video Encoder,0x00200000,1,1,nikon_enc_mjpg_ds.ax,8.08.0000.43579
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16905
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7600.16385
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7600.16385
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
MainConcept (Nikon) AAC Encoder,0x00100000,1,1,nikon_enc_aac_ds.ax,8.08.0000.43579
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16905
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7600.16905
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16905
Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7600.16385
Stereo Mix (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7600.16385
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16724
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16724
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16905
WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16867
Video Capture Sources:
CyberLink Web Camera Filter,0x00200000,0,1,YCWebCameraSource.ax,3.00.8289.2201
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16867
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16867
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16899
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16899
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16899
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16899
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7600.16905
CyberLink Audio Renderer (PDVD8),0x00200000,1,0,cladr.ax,7.00.0000.2111
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16905
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16905
EVR Power Information
Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
@TheFamilyTech
Here is the driver page for your notebook which includes the HP customized drivers.
Compaq Presario CQ62-219WM Notebook PC Drivers
As you mentioned that the update utility was not working for you, try uninstalling the existing driver and use the one from here and see if it works for you.
Intel 4 Series Express Chipset Family Graphics Driver
Let me know how it goes.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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Report Version: 4
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Path: /Applications/Address Book.app/Contents/MacOS/Address Book
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0 libobjc.A.dylib 0x90a554c0 objc_msgSend + 16
1 ...apple.AddressBook.framework 0x9476206e -[ABInputController setDisplayedCard:withHistory:] + 1319
2 ...apple.AddressBook.framework 0x9479dc04 -[ABInputController setDisplayedCard:] + 48
3 com.apple.Foundation 0x9261b207 nsnotecallback + 230
4 com.apple.CoreFoundation 0x9085ec52 __CFXNotificationHandleMessage + 375
5 com.apple.CoreFoundation 0x9085ea5a __CFXNotificationReceiveFromServer + 173
6 com.apple.CoreFoundation 0x9083a3c5 __CFMachPortPerform + 136
7 com.apple.CoreFoundation 0x9082a66d CFRunLoopRunSpecific + 2904
8 com.apple.CoreFoundation 0x90829b0e CFRunLoopRunInMode + 61
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10 com.apple.HIToolbox 0x92e052fd ReceiveNextEventCommon + 385
11 com.apple.HIToolbox 0x92e05154 BlockUntilNextEventMatchingListInMode + 81
12 com.apple.AppKit 0x9328b465 _DPSNextEvent + 572
13 com.apple.AppKit 0x9328b056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
14 com.apple.AppKit 0x93284ddb -[NSApplication run] + 512
15 com.apple.AppKit 0x93278d2f NSApplicationMain + 573
16 com.apple.AddressBook 0x0000853c 0x1000 + 30012
17 com.apple.AddressBook 0x00008392 0x1000 + 29586
18 com.apple.AddressBook 0x000099c9 0x1000 + 35273
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0 libSystem.B.dylib 0x90024e47 semaphorewait_signaltrap + 7
1 com.apple.Foundation 0x926792f8 -[NSConditionLock lockWhenCondition:] + 39
2 com.apple.AppKit 0x93362270 -[NSUIHeartBeat _heartBeatThread:] + 377
3 com.apple.Foundation 0x9262336c forkThreadForFunction + 123
4 libSystem.B.dylib 0x900247a7 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x90049467 semaphoretimedwait_signaltrap + 7
1 ...apple.AddressBook.framework 0x9476d083 -[ABCertController workLoop] + 206
2 com.apple.Foundation 0x9262336c forkThreadForFunction + 123
3 libSystem.B.dylib 0x900247a7 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x90049467 semaphoretimedwait_signaltrap + 7
1 ...apple.AddressBook.framework 0x9477cbaa -[ABRemoteImageLoader workLoop] + 158
2 com.apple.Foundation 0x9262336c forkThreadForFunction + 123
3 libSystem.B.dylib 0x900247a7 pthreadbody + 84
Thread 4:
0 libSystem.B.dylib 0x9001a75c select + 12
1 libSystem.B.dylib 0x900247a7 pthreadbody + 84
Thread 5:
0 libSystem.B.dylib 0x90049467 semaphoretimedwait_signaltrap + 7
1 ...apple.AddressBook.framework 0x9476d083 -[ABCertController workLoop] + 206
2 com.apple.Foundation 0x9262336c forkThreadForFunction + 123
3 libSystem.B.dylib 0x900247a7 pthreadbody + 84
Thread 6:
0 libSystem.B.dylib 0x90049467 semaphoretimedwait_signaltrap + 7
1 ...apple.AddressBook.framework 0x9473f93d -[ABMetaDataController workLoop] + 357
2 com.apple.Foundation 0x9262336c forkThreadForFunction + 123
3 libSystem.B.dylib 0x900247a7 pthreadbody + 84
Thread 7:
0 libSystem.B.dylib 0x90049467 semaphoretimedwait_signaltrap + 7
1 ...apple.AddressBook.framework 0x9476d083 -[ABCertController workLoop] + 206
2 com.apple.Foundation 0x9262336c forkThreadForFunction + 123
3 libSystem.B.dylib 0x900247a7 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x947a1b41 ecx: 0x90ac2b44 edx: 0x00000001
edi: 0x0ce9a530 esi: 0x0ce31290 ebp: 0xbfffed58 esp: 0xbfffecc8
ss: 0x0000001f efl: 0x00010206 eip: 0x90a554c0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0x6ffff com.apple.AddressBook 4.0.4 (485.1) /Applications/Address Book.app/Contents/MacOS/Address Book
0x1553000 - 0x1553fff com.apple.AddressBook.ABCertController 1.0.3 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/Resources/ABCertCon troller.bundle/Contents/MacOS/ABCertController
0x1642000 - 0x1643fff com.apple.URLMount.CIFSPlugin 1.1.5 /System/Library/Filesystems/URLMount/smb.URLMounter/Contents/MacOS/smb
0xcd49000 - 0xcd5cfff com.apple.AddressBook.Telephony 4.0.4 (485.1) /Applications/Address Book.app/Contents/Resources/Telephony.bundle/Contents/MacOS/Telephony
0x8fe00000 - 0x8fe49fff dyld 46.9 /usr/lib/dyld
0x90000000 - 0x9016ffff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901bf000 - 0x901c1fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c3000 - 0x90200fff com.apple.CoreText 1.1.1 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90227000 - 0x902fcfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9031c000 - 0x90771fff com.apple.CoreGraphics 1.258.35 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x90808000 - 0x908d0fff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9090e000 - 0x9090efff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90910000 - 0x90a03fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a53000 - 0x90ad2fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90afb000 - 0x90b5ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bce000 - 0x90bd5fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bda000 - 0x90c4dfff com.apple.framework.IOKit 1.4.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c62000 - 0x90c74fff libauto.dylib /usr/lib/libauto.dylib
0x90c7a000 - 0x90f20fff com.apple.CoreServices.CarbonCore 682.14 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90f63000 - 0x90fcbfff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91004000 - 0x91042fff com.apple.CFNetwork 129.16 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x91055000 - 0x91065fff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91070000 - 0x910effff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x91129000 - 0x91147fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91153000 - 0x91161fff libz.1.dylib /usr/lib/libz.1.dylib
0x91164000 - 0x91303fff com.apple.security 4.4.1 (27569) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91401000 - 0x91409fff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x91410000 - 0x91436fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91448000 - 0x9144ffff libbsm.dylib /usr/lib/libbsm.dylib
0x91453000 - 0x914c9fff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9151a000 - 0x9151afff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9151c000 - 0x91548fff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9155b000 - 0x9162ffff com.apple.ColorSync 4.4.6 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9166a000 - 0x916ddfff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9170b000 - 0x917b4fff com.apple.QD 3.10.20 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x917da000 - 0x91825fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91844000 - 0x9185afff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91866000 - 0x91881fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9188c000 - 0x918c9fff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x918dd000 - 0x918e9fff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x918f0000 - 0x91928fff com.apple.ImageIO.framework 1.4.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x9193a000 - 0x919ecfff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91a32000 - 0x91a48fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91a4d000 - 0x91a69fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91a6e000 - 0x91accfff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91ade000 - 0x91ae2fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91ae4000 - 0x91b3ffff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b43000 - 0x91b80fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91b86000 - 0x91ba0fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91ba5000 - 0x91ba7fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91ba9000 - 0x91ba9fff com.apple.Accelerate 1.3 (Accelerate 1.3) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91bab000 - 0x91c39fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91c40000 - 0x91c40fff com.apple.Accelerate.vecLib 3.3 (vecLib 3.3) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91c42000 - 0x91c9bfff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91ca4000 - 0x91cc8fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91cd0000 - 0x9211afff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92167000 - 0x9251bfff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92548000 - 0x925c5fff com.apple.DesktopServices 1.3.4 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92606000 - 0x92836fff com.apple.Foundation 6.4.7 (567.28) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92942000 - 0x92a20fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92a3d000 - 0x92b2afff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92b3a000 - 0x92b51fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92b5c000 - 0x92bb4fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92bc8000 - 0x92bc8fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bca000 - 0x92bdafff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92be9000 - 0x92bf1fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92bf7000 - 0x92bfdfff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92c03000 - 0x92c94fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x92ca8000 - 0x92cacfff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x92caf000 - 0x92ccdfff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x92cdf000 - 0x92ce5fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x92ceb000 - 0x92d4efff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x92d75000 - 0x92db6fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92ddd000 - 0x92debfff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92df2000 - 0x92df7fff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92dfc000 - 0x930f0fff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931f6000 - 0x93202fff com.apple.opengl 1.4.11 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93207000 - 0x93222fff com.apple.DirectoryService.Framework 3.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93272000 - 0x93272fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93274000 - 0x9392afff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93cab000 - 0x93d24fff com.apple.CoreData 90 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d5d000 - 0x93e15fff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e57000 - 0x93e57fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e59000 - 0x9402bfff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9407c000 - 0x940bdfff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x940c5000 - 0x940fffff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9413b000 - 0x94183fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9420f000 - 0x94220fff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9422e000 - 0x9426cfff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94288000 - 0x94297fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9429e000 - 0x942a9fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942f6000 - 0x94310fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94731000 - 0x94877fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94903000 - 0x94912fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94919000 - 0x94942fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94948000 - 0x94957fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9495b000 - 0x94980fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9498c000 - 0x949a9fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x949b0000 - 0x94a15fff com.apple.Bluetooth 1.7.9 (1.7.9f12) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x94ca9000 - 0x94ccdfff libcurl.3.dylib /usr/lib/libcurl.3.dylib
0x95303000 - 0x9538afff com.apple.syncservices 2.4 (189.2) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95570000 - 0x95574fff com.apple.URLMount 2.1.3 /System/Library/PrivateFrameworks/URLMount.framework/Versions/A/URLMount
0x962f1000 - 0x9634bfff com.apple.XQueryA 1.0.0 /System/Library/PrivateFrameworks/SearchEngine.framework/Versions/A/Frameworks/ XQueryA.framework/Versions/A/XQueryA
0x96999000 - 0x969e5fff com.apple.SearchEngine 1.0.7 /System/Library/PrivateFrameworks/SearchEngine.framework/Versions/A/SearchEngin e
0x97248000 - 0x9725cfff com.apple.BluetoothUI 1.7.9 (1.7.9f12) /System/Library/Frameworks/IOBluetoothUI.framework/Versions/A/IOBluetoothUI
0x9731a000 - 0x97327fff com.apple.DMNotification 1.0.3 (32) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x97b18000 - 0x97b5cfff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x97b81000 - 0x97b9efff com.apple.DotMacSyncManager 1.0.3 (49) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x97ca7000 - 0x97cebfff com.apple.PAPICommon 2.4 (123) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
Model: iMac5,1, BootROM IM51.0090.B00, 2 processors, Intel Core 2 Duo, 2.16 GHz, 1 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x87), 4.80.46.0
Bluetooth: Version 1.7.9f12, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD2500JS-40TGB0, 232.89 GB
Parallel ATA Device: MATSHITADVD-R UJ-846
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Primax Electronics, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mAstrategy --
Welcome to Apple Discussions!
Usually when it's the Apple apps that are crashing,
it's often a font conflict. Printers, scanners and apps load on fonts
that may cause problems with the original font setup.
A quick way to check that is to:
Launch Font Book and check all fonts for duplicates.
A duplicated font will have a bullet beside the font family.
You can resolve duplicates by selecting the each bulleted font
(one at a time) and at the menu bar, go to Edit > Resolve Duplicates.
If you try the above, and still have problems,
I highly recommend that you post this over in the Intel Based iMac Forum
here:
http://discussions.apple.com/forum.jspa?forumID=1110
This is assuming that after you loaded on major programs & updates,
that you repaired permissions. Section A from Trav's Tips below:
http://discussions.apple.com/thread.jspa?messageID=971817 -
Ichat 3.1.6 keeps crashing on new intel iMac
I never had problems with ichat on my old eMac. However, since I have made a switch to a new intel iMac, ichat keeps crashing in the middle of video conversations. What's more, Safari and Mail also stop working then. The only remedy is to restart the iMac, but these crashes keep coming again from time to time.
Can somebody help?
Regards
HelmutYou bought a new Mac and you can't use it because Safari crashes! Wow, such progress!
I thought Mountain Lion would use Safari 6 not version 5.
You should not have this problem with a new machine. Contact the store and ask them to install Safari 6 for you even if that means the inconvienience of having to take it back to the (real) store. -
H61M-P25(B3) Intel display drivers always crashing.
I am running the system as described in my sig. This system is triple booting either Linux, Win 7 Pro or Win 8 Pro. The problem I am describing is only relating to Win 8 Pro.
When booted in Win 8 Pro, this system is very reliable when staying in the Metro UI. As soon as I switch to the traditional Desktop, very odd things occur.
1) Random speckled pixels. The symptoms usually start with this.
2) Desktop apps take a longer and longer time to respond. At this stage I know it is time to reboot.
3) igfx drivers will crash, either causing a BSOD, a restart of the igfx drivers or a total system lock.
I have run the MSI update tool, and all drivers are up-to-date.
Can anyone advise on how I can prevent the Intel display drivers crashing in Windows 8?
Thanks
MMI don't trust Live Update, download the drivers and install manually;
http://www.msi.com/product/mb/H61M-P25--B3-.html#/?div=Driver&os=Win8%2064 -
Macbook Pro Retina (2013) keeps crashing.
My 2013 MacBook Pro Retina keeps crashing. This has been happening every other day it seems. Usually while I am using Premiere Pro CC.
Here is the crash report. I would love some help getting to the bottom of this as I'm not entirely sure how to find what is causing the problem.
Anonymous UUID: 18BB84CA-EF46-AC1F-FFD9-B30FCF828A99
Wed Jan 15 13:16:25 2014
panic(cpu 4 caller 0xffffff800ae54ba6): "a freed zone element has been modified: expected 0xffffff8040d831a0 but found 0x7acadea8d8c8aab1, bits changed 0x8535212898109b11, at offset 8 of 16 in zone: kalloc.16"@/SourceCache/xnu/xnu-2422.1.72/osfmk/kern/zalloc.c:461
Backtrace (CPU 4), Frame : Return Address
0xffffff81dc7435e0 : 0xffffff800ae22f69
0xffffff81dc743660 : 0xffffff800ae54ba6
0xffffff81dc7436a0 : 0xffffff800ae5267d
0xffffff81dc743700 : 0xffffff800ae51d09
0xffffff81dc743800 : 0xffffff800ae2aa2f
0xffffff81dc743830 : 0xffffff800b24bf78
0xffffff81dc743860 : 0xffffff800b24c0f2
0xffffff81dc743890 : 0xffffff800b261b3a
0xffffff81dc7438b0 : 0xffffff800b261c92
0xffffff81dc7438e0 : 0xffffff800b2bba65
0xffffff81dc743900 : 0xffffff800b2bb999
0xffffff81dc743980 : 0xffffff800b2bb461
0xffffff81dc7439e0 : 0xffffff7f8c6c5241
0xffffff81dc743a50 : 0xffffff7f8c6c4ba5
0xffffff81dc743ae0 : 0xffffff7f8c6c2f9d
0xffffff81dc743b70 : 0xffffff800b2cccda
0xffffff81dc743b90 : 0xffffff800b2cd83e
0xffffff81dc743bf0 : 0xffffff800b2cb28f
0xffffff81dc743d40 : 0xffffff800aeb6008
0xffffff81dc743e50 : 0xffffff800ae26bb1
0xffffff81dc743e80 : 0xffffff800ae139b5
0xffffff81dc743ef0 : 0xffffff800ae1e003
0xffffff81dc743f70 : 0xffffff800aec921d
0xffffff81dc743fb0 : 0xffffff800aef3e26
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(98.7.1)[024BF8EC-2925-3C4B-ADBB-CFE36F7D41C 5]@0xffffff7f8c6b9000->0xffffff7f8c711fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b4ba000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8b82b000
BSD process name corresponding to current thread: Adobe Premiere P
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000000ac00000
Kernel text base: 0xffffff800ae00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 267732477566738
last loaded kext at 209093043918730: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8d2a7000, size 20480)
last unloaded kext at 209153107965312: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7f8d2a7000, size 16384)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.contourdesign.driver.shuttle 2.2
com.promise.driver.stex 5.1.66
com.apple.iokit.IOUSBAttachedSCSI 1.0.5
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.filesystems.smbfs 2.0.0
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleRAID 4.0.6
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.filesystems.ntfs 3.11
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.GeForce 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleIntelHD4000Graphics 8.1.8
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.8
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.nvidia.driver.NVDAGK100Hal 8.1.8
com.apple.nvidia.driver.NVDAResman 8.1.8
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleUSBAudio 2.9.3f17
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 91
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.0
com.apple.driver.AppleThunderboltDPOutAdapter 2.5.0
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Display Ethernet, Ethernet, en2
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci105a,8760, RAID Controller, Thunderbolt@10,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@137,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@138,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@136,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@136,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@136,0,2
PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@13,0,0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: AudioBox USB
USB Device: USB2.0 Hub
USB Device: Hub
USB Device: ShuttlePRO v2
USB Device: Display Audio
USB Device: FaceTime HD Camera (Display)
USB Device: Apple Thunderbolt Display
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: Thunderbolt Display, Apple Inc., 1, 26.2
Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 3, 19.2
Please Help!!Yeah I think thats what it is as well. I downloaded their beta driver and am still having issues, not nearly as much but still crashing every once and a while. its a real bummer cause the contour is so helpful.
Here is my most recent crash report. Also as mentioned and recomended above I have removed all instances of Nvidia drivers but for some reason there is still a trace of it somewhere and I cant figure out where.
Anonymous UUID: 18BB84CA-EF46-AC1F-FFD9-B30FCF828A99
Wed Mar 5 16:44:45 2014
panic(cpu 0 caller 0xffffff8007654c96): "a freed zone element has been modified: expected 0xffffff802b4d1bc0 but found 0x7acade92dcbeeb1d, bits changed 0x85352112f7f3f0dd, at offset 8 of 16 in zone: kalloc.16"@/SourceCache/xnu/xnu-2422.90.20/osfmk/kern/zalloc.c:461
Backtrace (CPU 0), Frame : Return Address
0xffffff81dbe836b0 : 0xffffff8007622fa9
0xffffff81dbe83730 : 0xffffff8007654c96
0xffffff81dbe83770 : 0xffffff800765276d
0xffffff81dbe837d0 : 0xffffff8007651df9
0xffffff81dbe838d0 : 0xffffff800762aa6f
0xffffff81dbe83900 : 0xffffff8007a83c5f
0xffffff81dbe83920 : 0xffffff8007ab1815
0xffffff81dbe839d0 : 0xffffff8007ab1abd
0xffffff81dbe83a10 : 0xffffff7f88edf832
0xffffff81dbe83a50 : 0xffffff7f88ef279f
0xffffff81dbe83ab0 : 0xffffff7f88ef5d96
0xffffff81dbe83b00 : 0xffffff7f88ef6640
0xffffff81dbe83b40 : 0xffffff8007acdc6d
0xffffff81dbe83ba0 : 0xffffff8007acb81f
0xffffff81dbe83cf0 : 0xffffff80076b6558
0xffffff81dbe83e00 : 0xffffff8007626bf1
0xffffff81dbe83e30 : 0xffffff80076139f5
0xffffff81dbe83ea0 : 0xffffff800761e043
0xffffff81dbe83f20 : 0xffffff80076c962d
0xffffff81dbe83fb0 : 0xffffff80076f38f8
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(98.14)[E354596B-CE66-31A7-B0DC-834008B85FCA ]@0xffffff7f88ed8000->0xffffff7f88f30fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f87cbb000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f87ff6000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000007400000
Kernel text base: 0xffffff8007600000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 188441501670302
last loaded kext at 179224491115734: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f89bd1000, size 49152)
last unloaded kext at 182943731779895: com.apple.iokit.IOFireWireSBP2 4.2.6 (addr 0xffffff7f89ccb000, size 110592)
loaded kexts:
com.promise.driver.stex 5.2.7
com.contourdesign.shuttle.kext 3.0
com.nvidia.CUDA 1.1.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.2.4
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelHD4000Graphics 8.2.4
com.apple.driver.AppleIntelFramebufferCapri 8.2.4
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleRAID 4.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.nvidia.driver.NVDAGK100Hal 8.2.4
com.apple.nvidia.driver.NVDAResman 8.2.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOSurface 91
com.apple.iokit.IOAcceleratorFamily2 98.14
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Display Ethernet, Ethernet, en2
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci105a,8760, RAID Controller, Thunderbolt@195,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@14,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@13,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@12,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@12,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@12,0,2
PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@199,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@21,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@20,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@19,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@19,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@19,0,2
PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@24,0,0
Serial ATA Device: APPLE SSD SD512E, 500.28 GB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
Serial ATA Device: ST1000LM024 HN-M101MBB, 1 TB
Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Rugged USB3 THB
USB Device: Expansion Desk
USB Device: Rugged USB3 THB
USB Device: AudioBox USB
USB Device: Apple Thunderbolt Display
USB Device: FaceTime HD Camera (Display)
USB Device: Display Audio
USB Device: Hub
USB Device: ShuttlePRO v2
USB Device: Apple Thunderbolt Display
USB Device: Display Audio
USB Device: FaceTime HD Camera (Display)
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 1, 19.2
Thunderbolt Device: Thunderbolt Display, Apple Inc., 3, 26.2 -
Premiere Pro keeps crashing on startup.
Hi, there.
So, I've just installed a fresh version from Premiere Pro CC from the Creative Cloud and I keep getting the "Premiere Pro has stopped working" upon the loading screen.
I've searched and I've updated my graphic drivers, my intel graphic drivers, I've reinstalled a lot of times and I even tried running into compability mode and it keeps crashing. I'm kinda getting a bit desperate since I gotta finish editing a work this weekend.
Anyone got any other options I could try?
Thank you.I went to Event Viewer logs and got this:
Faulting application name: Adobe QT32 Server.exe, version: 8.0.1.21, time stamp: 0x53c7afcc
Faulting module name: ImageRenderer.dll, version: 8.0.1.21, time stamp: 0x53c76485
Exception code: 0xc000001d
Fault offset: 0x001e5353
Faulting process id: 0x958
Faulting application start time: 0x01cfbed876cd001f
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\32\Adobe QT32 Server.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\32\ImageRenderer.dll
Report Id: b569a37c-2acb-11e4-b68b-94de80cec375 -
I have a Dell Windows 7 Professional 64-bit machine.
Firefox keeps crashing. "Sorry. Firefox had to close. We'll try to restore your page." (Not exact message.)
I have screen shots of the details, which are always the same. The first two lines of the details are: AdapterDeviceID: 0x2e22
AdapterVendorID: 0x8086
With the help of technicians I have tried the following fixes, none of which work:
Checked my video drivers.
Updated my Intel drivers.
Fiddled with the compatibility window. Tried Windows 7 and Windows XP. Checked and unchecked various items.
Clicked on Mozilla's "troubleshoot compatibility," which made some changes.
I am not computer-savvy. However, anyone who cares to respond can make your suggestions as technical as you need to; I'll share them with my technician.'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''''' {web link}
While you are in safe mode;
Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites and see if there is still a problem. Then restart. -
Macbook pro retina keeps crashing
Hi, I purchase the new macbook pro retina this summer. Since few weeks now it keeps crashing over and over, particularly when it is on screen saver mode (for ex. during lunch time, or when I leave my desk for long time). Here is one of many reports that I had:
Please help, it is my first mac and I just dont know what to do..
Thanks
Marie-Andrée
Interval Since Last Panic Report: 38303 sec
Panics Since Last Report: 3
Anonymous UUID: F0C6E273-B904-4C93-96E4-C7ABA07D69FE
Wed Oct 17 16:00:23 2012
panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81e20267, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff80d4294a38, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0xffffff7f81ebf520, RBX: 0x0000000000000001, RCX: 0x0000000000000000, RDX: 0x0000000000000008
RSP: 0xffffff8106ebbc80, RBP: 0xffffff8106ebbcb0, RSI: 0xffffff8015952800, RDI: 0xffffff80d3a78000
R8: 0x0000000000000000, R9: 0xffffff8021d15000, R10: 0x000000000000007c, R11: 0x0000000000083d60
R12: 0xffffff80d3a78270, R13: 0xffffff80d428c000, R14: 0xffffff8015952800, R15: 0xffffff80d3a78000
RFL: 0x0000000000010286, RIP: 0xffffff7f81e20267, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff80d4294a38, Error code: 0x0000000000000000, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff8106ebb930 : 0xffffff8000220792
0xffffff8106ebb9b0 : 0xffffff80002c4794
0xffffff8106ebbb60 : 0xffffff80002da55d
0xffffff8106ebbb80 : 0xffffff7f81e20267
0xffffff8106ebbcb0 : 0xffffff7f81e1fab3
0xffffff8106ebbce0 : 0xffffff7f81e1fdf5
0xffffff8106ebbd10 : 0xffffff7f80861832
0xffffff8106ebbd50 : 0xffffff7f80893528
0xffffff8106ebbdc0 : 0xffffff7f80893d9f
0xffffff8106ebbe20 : 0xffffff7f808654c5
0xffffff8106ebbe60 : 0xffffff7f80865628
0xffffff8106ebbe90 : 0xffffff7f80868fd7
0xffffff8106ebbef0 : 0xffffff800063d4d6
0xffffff8106ebbf30 : 0xffffff800063c250
0xffffff8106ebbf70 : 0xffffff800063c0f4
0xffffff8106ebbfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000->0xffffff7f8088efff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8088f000->0xffffff7f808a0fff
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81e1d0 00->0xffffff7f81edffff
dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 a1000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8088f000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 11789545851692
last loaded kext at 1166823769288: com.apple.driver.AppleBluetoothHIDKeyboard 160.7 (addr 0xffffff7f807ca000, size 20480)
last unloaded kext at 191900317684: com.apple.iokit.IOEthernetAVBController 1.0.1b1 (addr 0xffffff7f81921000, size 20480)
loaded kexts:
com.mcafee.kext.Virex 1.1.0d1
at.obdev.nke.LittleSnitch 3854
com.apple.driver.AppleBluetoothMultitouch 70.12
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.75
com.apple.driver.ApplePlatformEnabler 2.0.5d3
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 7.3.2
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleMuxControl 3.1.33
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 160.7
com.apple.driver.AppleHIDKeyboard 160.7
com.apple.driver.IOBluetoothHIDDriver 4.0.8f17
com.apple.driver.AppleMultitouchDriver 231.4
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.nvidia.nvGK100hal 7.3.2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.3.2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 8 GB, SMC 2.3f32
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8Places:
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro
This place is workstation users.,
You want Lion and you want to troubleshoot extensions, drivers, safe boot, clean install maybe.
You can try Apple Hardware Test too.
Isolating Issues in Mac OS
http://support.apple.com/kb/TS1388
https://www.apple.com/support/osx/
https://www.apple.com/support/quickassist/
http://www.apple.com/support/mac101/help/
Recovery Mode
http://support.apple.com/kb/HT4718
General purpose Mac troubleshooting guide: Isolating issues in Mac OS X
Creating a temporary user to isolate user-specific problems: Isolating an issue by using another user account
Identifying resource hogs and other tips: Using Activity Monitor to read System Memory and determine how much RAM is being used
Starting the computer in "safe mode": Mac OS X: What is Safe Boot, Safe Mode?
To identify potential hardware problems: Apple Hardware Test
General Mac maintenance: Tips to keep your Mac in top form
>> See you got a more focused answer. -
My AE keeps crashing at startup!!!
Description
Faulting Application Path: C:\Program Files\Adobe\Adobe After Effects CS5\Support Files\AfterFX.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 10.0.1.19
Application Timestamp: 4c785da6
Fault Module Name: StackHash_871b
Fault Module Version: 6.1.7600.16559
Fault Module Timestamp: 4ba9b802
Exception Code: c0000374
Exception Offset: 00000000000c6df2
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 871b
Additional Information 2: 871b80e6da6de5d2b5e2f4f9fad7eab3
Additional Information 3: 798a
Additional Information 4: 798a4fbf3c14af6d98c4492732c44346
I have Windows 7 (64bi)t
Intel Core 2 DUO CPU P8700 @2.53GHz,
6.0 GB RAM,
NVIDIA GeForce GTX 260 M
All drivers updated and I installed the AE 10.0.1 Update and nothing it worked once after I updated the AE and then it keeps crashing and I
don't know why! COuld anyone help me please?10.0.1.19 is full of bugs
I'm reading Forums and Blogs Worldwide due to problems with MP, performace in general and crashes, this version has abnormal behaviour!
Really, i see no other solution than Avoiding CS5 at all.
Ae has so much old code in it, the software desperately needs a major overhaul!
Any future version based on that ramshackle boat will cause problems forever. -
Application keeps crashing after an amount of time
Hello,
Since an certain amount of time we get crashes with our application on some of our PC's. It's an touchscreen application and it's running on a builtin PC with an Intel G41 Express Chipset. The application only crashes if it runs fullscreen.
I've tried various things to get a solution but everytime the application keep's crashing. The things i've tried so far:
Reinstall a clean Windows 7 (x86), No chipset drivers (just the drivers Windows recognized) with Adobe AIR 3.6 and the application, after that i've tried Adobe AIR 3.4 and 3.5. Application keeps crashing on the Adobe AIR.dll that's in C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\
Reinstall a clean Windows 7 (x86), the latest chipset drivers with Adobe AIR 3.6 and the application, after that i've tried Adobe AIR 3.4 and 3.5. No other software. Application keeps crashing.
Reinstall a clean Windows 7 (x64) with Adobe AIR 3.6 and the application, after that i've tried Adobe AIR 3.4 and 3.5. Application keeps crashing.
I'm guessing the chipset is messing up Adobe AIR, because if we run it on another PC the application runs fine. Even if I run the application in Windows XP mode, the application runs fine. But I guess that's just because "Windows XP mode" simulates other hardware.
In the Windows Event Log I can find the following entry:
Naam van toepassing met fout: SenF.exe, versie: 0.0.0.0, tijdstempel: 0x4eb75ae0
Naam van module met fout: Adobe AIR.dll, versie: 3.6.0.5970, tijdstempel: 0x510d8c68
Uitzonderingscode: 0xc0000005
Foutoffset: 0x001b1d38
Id van proces met fout: 0xf84
Starttijd van toepassing met fout: 0x01ce198187df72be
Pad naar toepassing met fout: C:\Program Files\SenF\SenF.exe
Pad naar module met fout: C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll
Rapport-id: e9a85ae2-8574-11e2-9597-e06995e99d65
I've created a dump file and I can find the following:
0:000> !analyze -v
* Exception Analysis *
*** WARNING: Unable to verify timestamp for SenF.exe
*** ERROR: Module load completed but symbols could not be loaded for SenF.exe
GetPageUrlData failed, server returned HTTP status 404
URL requested: http://watson.microsoft.com/StageOne/SenF_exe/0_0_0_0/4eb75ae0/Adobe_AIR_dll/3_6_0_5970/51 0d8c68/c0000005/001b1d38.htm?Retriage=1
FAULTING_IP:
Adobe_AIR+1b1d38
66e81d38 8b8694000000 mov eax,dword ptr [esi+94h]
EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 66e81d38 (Adobe_AIR+0x001b1d38)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 00000094
Attempt to read from address 00000094
PROCESS_NAME: SenF.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 00000000
EXCEPTION_PARAMETER2: 00000094
READ_ADDRESS: 00000094
FOLLOWUP_IP:
Adobe_AIR+1b1d38
66e81d38 8b8694000000 mov eax,dword ptr [esi+94h]
MOD_LIST: <ANALYSIS/>
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
FAULTING_THREAD: 00000490
BUGCHECK_STR: APPLICATION_FAULT_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_READ
PRIMARY_PROBLEM_CLASS: NULL_CLASS_PTR_DEREFERENCE
DEFAULT_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE
LAST_CONTROL_TRANSFER: from 00000000 to 66e81d38
STACK_TEXT:
00000000 00000000 00000000 00000000 00000000 Adobe_AIR+0x1b1d38
STACK_COMMAND: ~0s; .ecxr ; kb
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: Adobe_AIR+1b1d38
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Adobe_AIR
IMAGE_NAME: Adobe AIR.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 510d8c68
FAILURE_BUCKET_ID: NULL_CLASS_PTR_DEREFERENCE_c0000005_Adobe_AIR.dll!Unknown
BUCKET_ID: APPLICATION_FAULT_NULL_CLASS_PTR_DEREFERENCE_INVALID_POINTER_READ_Adobe_AIR+1b1d38
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/SenF_exe/0_0_0_0/4eb75ae0/Adobe_AIR_dll/3_6_0_5970/51 0d8c68/c0000005/001b1d38.htm?Retriage=1
Followup: MachineOwner
Can someone point the the right direction? If necessary I can upload the whole DMP file.
If you need more information feel free to ask. I'm not the developer of this program so I might get in contact with the company that build this application to get your questions answered.
Many thanks in advance.
Message was edited by: Michel van den HoekHi Chris,
It seems the problem has been resolved yesterday. I waited to reply with the solution until we're done testing. Since testing is done, i'll tell you our solution. I think the problem was very computer specific, but since others can have this problem i'll tell how we fixed this.
We are using 32" touchscreen from ELO (http://www.elotouch.com/products/ids/3200L/default.asp) with an builtin PC with the following specs.
ECM1:
Intel Celeron Dual-Core
2.2GHz E1500
(512KB L2 cache/800MHz bus)
Appearantly we were using the drivers that are delivered with Windows 7 and we did 'downgrade' the drivers with the drivers that can be downloaded from the ELO website (http://www.elotouch.com/files/driver_packs/IDS_Computer_Module_Win7_Drivers_Package.zip). I guess the below drivers are the one that solved our problem.
* Product: Intel(R) Chipset Device Software
* Release: Production Version
* Version: 9.2.0.1021
* Target Products: Intel(R) 6 Series/C200 Series Chipset Family
* 2nd generation Intel(R) Core(TM) processor family
* Date: December 23 2010
Unfortunately the latest drivers are'nt always the best... at least not for us.
Thanks Chris for your help, i still can upload the DMP file to see where it was going wrong. I'll email them ASAP.
I hope that I can help some people with this post. -
HI,
I just recently bought a Lenovo G450 with the ff. specs:
Intel P8700 2.53 GHz
3 GB RAM (originally 2GB but was upgraded to 3GB as part of a promo)
320 GB HDD
The unit keeps crashing whenever I am on the internet or playing games (mouse and everything has NO RESPONSE, sound repeats like a broken recorder) and I end up manually shutting down the unit (hold down the power button for a few seconds). This happens in less than 1 hour of use...
I checked the lenovo website and cross checked it with my device manager, all drivers seems to be updated.... I also ran a THOROUGH HDD error check but to no avail...
Am I the only one experiencing this? Is there a software solution for this problem (driver updates maybe?)??
Solved!
Go to Solution.Hi,
Nope, its still crashing.. but now it happens in about 5mins of use! I can't use the thing now... I plan to bring it to the service center now since my time gets eaten up every time I troubleshoot.
I'm really frustrated with this since this is my first lenovo laptop.. I thought I would be buying an excellent unit (considering the specs vs price)..turns out to be the opposite..
Here's a recap of the problems I experienced (please confirm if we have the same problem):
Everytime it crashes/freeze (no mouse, keyboard response, sound repeats like broken recorder), I do manual shutdown. Wait 20secs, then restart it (choose the Normal Start-up). Sometimes McAfee and NVIDIA shows errors (deactivated), sometimes it doesn't. McAfee automatically restarts during its regular update.
After 5mins-1hr, the thing crashes/freezes up again. The next restart I do, it automatically goes to Error check, then asks me if want to do a system restore. I accept, then still the SAME thing! It crashes/freezes again!
BTW, here are the list of the things I did to troubleshoot but didn't help:
1) Updated all drivers
2) Updated NVIDIA Graphics (G210M) driver (the most updated is found in the NVIDIA website).
3) Uninstalled the McAfee Anti-Virus. McAfee gets deactivated after a crash. So I thought it was the problem..wrong move on my part... the crash interval decreased significantly (1hr to about 5mins) after I uninstalled it. I replaced it with a free AVG Anti-virus just to kill the WARNING about missing anti-virus protection.
4) Thorough HDD Scan - all OK.
5) Ran the laptop in SAFE MODE. It doesn't crash anymore after 10mins of use! But I didn't test long enough (since you can't really do anything on SAFE MODE) so I'm not quite sure.
6) Next I'll try to deactivate all services in MSCONFIG and start them up 1 by 1 to isolate the corrupt/faulty service.
I'll keep you posted on any development.
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