Intel Cougar Point Chipset Recall. Is the MSI P67 board affected?

According to the following article, Intel has acknowledged its chipset contains a silicon error. (Meaning you can't just load a new driver to fix the problem)
http://business-video.tmcnet.com/news/2011/01/31/5278452.htm
Intel has stopped supplying the bad chipsets and has made changes to the silicon to correct the problem, then re-started production.
Is MSI going to recall the current P67-based motherboards to replace them with fixed chipsets?

Quote
Pre-Mature official statements are not likely to be made within the next couple of days. Patience is what is called for, not excitement.
Maybe an example of the local distributor of a competitor's product will allow me to prove that an official statement can satisfy the users concerns. And this also proves that if there is intent, these plans can be implemented within a day. This is all that's needed to allay the concerns in the interim. How difficult would that be? End of speculation about what will happen if I have a faulty product. When the new chipsets arrive, I go to the distributor and am entitled to an exchange. No questions asked. My choice. That's whats needed from the manufacturers, and the result is happy users, in the knowledge that any potential problems are taken care of, even if no problems arise I will get a new board.
Quote
Due to the fact that the next generation Intel Core i7/i5 CPU is socket 1155 and will only work with the Intel 6 series based motherboards we are providing a few different solutions to meet the needs of customers:
1. Customers who do not feel comfortable with this issue and wish to have peace of mind with this solution that they provide to their customers, are welcome to bring the motherboard back. They can then buy another system based on the Intel 5 series motherboards with a Socket 1156 CPU.
2. Customers not comfortable with using these systems are also welcome to credit the boards and then purchase a new board using this credit when stock without this problem becomes available.
3. Customers that want to still make use of latest Intel 6 series solution, will able to but will be limited to only using ports 0 and 1 with one ODD and one HDD. They will also not be able to use the e-SATA port on boards that support this feature but will be able to connect the external HDDâ€™s to USB. If customers want to use more than 1 HDD, then they would need to use a third part PCI/PCI-e SATA 3.0 add on card. Customers are more than welcome to continue using these boards until we receive the new boards when stock without this problem becomes available at which time they will be eligible to receive free exchange.ge.
I trust you now understand my point in terms of the manufacturer not disclosing anything and then hoping that the absence of any news will douse the fire.

Similar Messages

[915G] New MSI 915G-ComboFR - affected by recall?

A question someone out there hopefully can answer? - I JUST purchased an MSI 915G Combo-FR motherboard this week from Zipzoomflly.com . Today on searching the internet I find out that there was a recall of the MSI 915G boards back in early July / end of June. Does anyone know if there's any way for me to find out if my board is affected? Is anyone aware of which serial numbers are affected?
Cheers
- James

Please read:
http://www.theinquirer.net/?article=16840
and
http://www.neoseeker.com/news/story/3573/
and
http://news.zdnet.co.uk/0,39020330,39158865,00.htm

MSI P67 Marshal (B3) v3.0 UEFI killed my 3700k.

Exact what title says...
i tried to email msi (support@msi_com_tw & support@msi_com) but both had a delivery failure..
so i'll attach here my 1 week's (BAD) experience with Marshal.. (previously owned an Asrock P67 Prof)
THE GOOD :
To be fair... i have to admit 1 thing... the power circuity really rocks.. one of most stable i've seen... (when it works ok... see below...)
THE BAD:
1) bios lacks OFFSET mode to configure cpu vcore. That means, the cpu gets fed constant voltage even when it's idling.. if i need 1.3v for example for a specific freq, cpu gets that 1.3v all the time... even when idling at 1600mhz... (any beta bios which adds that mode? cause in v3.0 is missing...)
2) i have a sata 2 pci-e 1x controller (Sil3132 chipset, fw 7.7.0.3), and while works ok on my older P67 m/b, in Marshal, it gets recognized upon boot up.. on random times.. MOST of the times it DOESNT get recognized.. (or i haven't found the "pattern" yet..., any beta bios which fixes that?)
3)and Finally.. some hours ago, killed my 3770k.. was using it on Auto Vcore (because of lack of OFFSET setting, using Auto is the only way to have proper VID operation when cpu is idling...) with LLC 5..., I set LLC6 , saved and exit... and bam.. that's it... tried the 3770k on older m/b no post either.. my backup i3 AFTER reseting cmos settings, i crossed fingers and installed it to check if m/b is ok, and booted fine.. but right now.. i really can't trust the MSI P67 Marshal.. as i dont really know when "it will strike again..." . (That maybe needs some time for techical dept to pin point the bug that killed my 3770k.)
Knock Knock MSI...
If Intel denies my 3770k's RMA.. who will cover my financial damage due to UEFI bug..?
It's one thing to miss some options in bios/uefi... and a totally different one, due to uefi bug, to lose components..
@xmad any actually usable BETA UEFI for marshal..? cause on other recent thread regarding UEFI.. the link you posted actually DOESN't have any Marshal UEFI inside...

Quote from: Froggy Gremlin on 16-February-13, 03:30:22
I get the suspicion this CPU that died was also OC'd in the other brand-X board? With that bclk, it is really no surprise. For a daily machine, 103 is what most users limit it to. It's a lot simpler and safer to just raise the CPU Ratio.
NOT... the cpu that died was an 3770K no need for bclck adjustment... and max had operated during testing was 40x100@1,05-bios setting , the i3-3220 i use for backup, was and is operating at that setting.. because... you know because...(no Multi adjustment) completely irrelevant.. to altering LLC setting and boom...
Quote from: Froggy Gremlin on 16-February-13, 03:30:22
This is a user to user community, not official MSI Technical support. You have been operating the hardware out of specifications, so it will be hard to prove for an RMA authorization should it be needed, it wasn't a user induced failure rather than a UEFI/BIOS bug.
indeed.. but when i tried to email msi (2 different emails) i got failure to deliver.. and i couldnt find ,that time, some valid email.. 40x100 yes is outside specs.. (hell its why its called K...) but trying on purpose to relax its LLC lvl... which MSI.. operates.. OUT of SPECIFICATION... (removing all "disabling" options.. -> LLC7 for example..) IT IS a UEFI bug...

MSI P67-GD65 Query

Hi all
ok this might be a stupid question that im asking here and there maybe a simple quick soloution or maybe something else.
I just finished building my New system which is great atm but im noticing that the memory that i bought which was rated at 1600mhz is running only at 667mhz atm
Am i doing something stupidly wrong with settings and need to change the timings on the memory to get them to run at say 1333mhz or sommat like that or is my settings fine and im worried about nothing.
also a quick question on the control centre software, is it advised to have it installed as i have it installed and its on startup all the time when i dont want it to be.
ive attached a screenshot of my control centre with timings so if anyone can help with any tips to get the best of my memory then that would be awesome.

Anytime you run sticks under THEIR rated specs, it is considered underclocking them...or anyway it has been for a few years now, Intel has nothing to do with DRAM specs, JEDEC sets the DRAM standards.
I stand behind my statement that a 2500K should easily handle 1600/1866 sticks at stock, have built a number of systems with the 2500K and when there was a problem, it was almost always in the BIOS and not tied to any particular brand of mobo, not sure why you wish to slam only the DRAM manufacturers, and in this case GSkill in particular, because Yes, as a matter of fact I saw this post, they were working directly with ASUS...as they do with Gigabyte, ASRock, Intel, BioStar, ECS, and other mobo manufactures including, MSI. And it only makes sense when responding to a particular customer that you let them know that you do work directly w/ their mobo maker when issues arise, and that you aren't just blowing them off and ignoring the problems. A little further reading may have resulted in finding this post at the GSkill forums:
http://www.gskill.us/forum/showthread.php?t=8076
quoted below
For MSI P67 series motherboard owners
Some have reported issues operating performance modules on the MSI P67 motherboards.
We were finally able to attain working motherboards to test these issues.
Here is what we discovered:
For B3 revisions, nothing worked.
We attempted DDR3-1333 CL7 - DDR3-1600 CL6, CL7, CL8 - DDR3-1866 CL8, CL9 - and all DDR3-2133+ products. None were able to work with stability. Lower performance products such as CL9, should work fine. We are doing our best to assist MSI in any way to quickly resolve this issue. Watch out for BIOS updates on manufacturer website, and check back here as we will provide a follow up.
For B2 revisions, we had some results. The key was to enable XMP, AND manually configure settings. Usually only one is required, but for this particular issue, the temporary solution is to do both. A BIOS update should be in store as well to solve this problem.
Here are some pictures to further explain:
http://www.gskill.com/pdf/MSI P67 Setup.pdf
Remember, this issue only applies to MSI motherboards. There are no problems with ASUS, Gigabyte, AsRock, or other P67 motherboards. These have been fully tested and approved with our RipJaws X lineup. For example with ASUS P67 motherboards, all you need to do is enable XMP in EFI/BIOS, and ANY RipJaws X memory should work flawlessly. (even DDR3-2000+) For now, we will continue to push MSI for revision.
Thank you
GSKILL TECH
Where you say "If a Sandy Bridge sytem will not run a 2X2GB DDR3 1333 with 9 9 9 24" , I fully agree, but I thought we were talking about 1600 sticks here, not a 1333 set.....

HP continues to ship defective Intel 6 series chipset to customers after recall.

Something folks should be aware of is that HP has instituted a "fix" that isn't really a fix. I had a DV7T QE (product number XN093AV) that was ordered in January. The laptop was affected by the chipset issue and after about a month of checking back with HP customer service I was finally told that they had a resolution and that I could exchange my machine for one with the newly revised chipset. The replacement machine was delivered to me in mid March, it was the identical product number (XN093AV) and contained the identical faulty chipset.
Some background for those not familiar with the chipset issue. Intel initiated a recall of their 6 series (cougar point) southbridge chipset designed for use with the second generation core i-series "sandybridge" CPU's. Among the chipset's functions is the SATA controller interface for storage devices. The chipset manages 6 SATA ports, 2 at 6 Gb/s and 4 at 3 Gb/s. It is the 3 Gb/s ports that are affected by the design flaw which can lead to data errors for an attached storage device. Intel's mobile version of this chipset is called HM65 and the stepping (version) of the chipset with the problem is "B2". Intel has implemented a silicon fix and released a new stepping "B3" which does not have the problem. However, Intel has continued to ship the affected "B2" stepping to manufacturers for applications where only the 6 Gb/s ports would be used as they are unaffected by the design flaw.
Back to HP's "fix" - my original machine had the faulty "B2" stepping HM65 chipset with a hard drive connected to a 6 Gb/s port and an optical drive connected to one of the faulty 3 Gb/s ports. The replacement machine I received also had the same "B2" stepping HM65 chipset with both drives now connected to the 6 Gb/s ports. Unfortunately this isn't an acceptable solution on at least two fronts. First, in addition to the primary hard drive bay and the optical drive bay this particular 17.3 inch laptop has a secondary hard drive bay. I have independently purchased an SSD drive that I intend to install in addition to the factory installed drives. This requires the use of a third port which would have to be one of the faulty 3 Gb/s ports. Moreover the laptop also has an e-SATA connector for connecting to external drives which I intend to use for backups. I didn't verify this but considering that the primary hard drive and the optical drive are consuming the only two working ports it stands to reason that the e-SATA connector is connected to one of the faulty ports.
After about 5 hours of being bounced around in the HP customer service void and being told that there was nothing wrong with my machine they agreed to exchange it yet again for one of the newly released DV7T QE models (product number XW899AV) which I am hoping will have the HM65 "B3" stepping chipset. I haven't received it yet so I can't verify whether or not the new product has the same issue. I will post when I do get it.
Does this impact you? You can determine which stepping of the chipset you have by running CPU-Z, a free and widely trusted system utility, available at www.cpuid.com. Select the mainboard tab and look at your chipset revision. If you have the "B2" stepping and you intend to use more than two SATA devices at the same time you may have an issue. The following link outlines your options from hp.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02712015&lc=en&dlc=en&cc=us&lang=en&product=505...
I will point out that the answer to FAQ # 2 is definitively untrue.
Is HP still making products with the affected Intel chipset?
No. HP has stopped manufacturing products with the Intel technology at issue and has placed a shipment hold on products in HP and channel inventory.
Good luck.
This question was solved.
View Solution.

Thanks for clearing this up Dan.

Intel Sandybridge 6 series chipset recall

I just completed building an Intel I7 2600K system with the MSI-P67A-C43 motherboard. I just found out today that intel is taking a $700million charge due to problems with the 6 series chipsets designed for use with second generation I5 and I7 sandybridge processors. The problem is the chipset degrades over time slowing down anything connected to SATA, like your hard drive and DVD. Will I be receiving a motherboard replacement when available, or should I return the product immediately? I sure hope I receive my chipset replacement out of that $700m rather than suffer performance and reliability loss. How long will it be before we find out what we are suppose to do?
Thank you

One possible bright side to this is that (is is said by Intel) that the derivative Cougar chipsets are not affected (or have already been fixed).
As this includes the Z67, it may be possible there introduction will be pushed up a bit.
For those who haven't heard, this guy combines the attributes of both the OC P67 and the use of on board video of the H67, plus a few more goodies.
Just another user with a positive outlook.
In the mean time I'm going to attempt a return of my board and wait until the dust settles a bit. After all, the silicone in the CPU doesn't rust. (Does it? )

Will the MSI Combo drive work w/ non-Intel boards someday?

I found out, after I'd gotten an MSI SATA combo drive for my MSI nVidia chipset motherboard and been using it for a few weeks, that the MSI drive is not supposed to be used with my board. This would explain the stalling errors I'm getting while trying to burn CD's. I've got the latest firmware on the CD-ROM, by the way - version 1.20. The MSI Live Update software only knows about version 1.10.
The product page says it's only supposed to be used with boards that have certain Intel chipsets. Is this a firmware limitation - in other words, will there be a software fix for this problem someday? Or should I just get rid of the drive now?

But that just doesn't make sense. I have a motherboard that is advertised as having "SATA" connectors and a Combo drive that is advertised as being "SATA", and they are made by the same manufacturer, yet they don't work with each other. Where is the defect? Is it in the motherboard or is it in the drive? Surely it is not the SATA spec itself, otherwise the SATA spec is meaningless.
Going by MSI's page for the Combo drive, I would assume the problem is in the drive because they say "only works with Intel xxx, yyy, zzz chipset motherboards".
I just want to know if one or the other will be fixed (in software) someday so that I can use this Combo drive's burning capabilities. That's all.

HELP! - Voltages for Overclocking Q9450 on the MSI P7N Diamond (780i chipset)

Hey. I fully understand the settings as far as frequencies go, but am a total voltage newb. No matter what I do I cant seem to get a stable vista load up with my voltage settings.
Please help me by providing suggested voltage settings for my hardware.
CPU - Intel Core2Quad Q9450
RAM - 6 gigs of DDR2-800 rated at 2.1V
VIDEO - Dual Nvidia Geforce 8800GT's in SLI
MOBO - MSI P7N Diamond, based off the Nvidia Nforce 780i SLI chipset
My cooling is sufficient, and I have the BIOS version 1.2
I also turned off all of the overclocking not friendly functions, example: spread spectrum, and DOT, ETC....
I am trying to run my CPU at 3.2 GHZ (400 mhz before multiplier)
my settings I want are (as shown in the P7N bios)
System Clock Mode - Manual
FSB clock - 1600
DRAM clock - 800
Please help me by providing the proper voltages for my setup
Everything I need is marked by "???"
CPU Voltage - ???
DRAM Voltage - (already have, its 2.1)
NB voltage - ???
SB voltage - ???
NB Memory reference voltage - ???
DIMM memory reference voltage - ???
Memory terminator voltage - ???
CPU GTL reference voltage - ???
NB GTL reference voltage - ???
FSB terminator voltage - ???
SB sleep mode voltage - ???
PCI Expander PLL voltage - ???
For the sake of you not typing too much, if you specify voltages, any that you do not specify will be assumed to be left at [AUTO]
PLEASE help me by providing some voltages for me, as I have absolutely no clue what to put for them. If you have any questions about my hardware feel free to ask, and any help is GREATLY APPRECIATED

Quote from: nihilkrist on 08-October-08, 08:03:22
adjusting gtl ref. voltages isn't very difficult, but it is probably best to learn the basics first.
So, basically, increase the fsb a little. So, for example, from 1333 to 1400. See if it's stable, if it isn't try bumping up vcore one notch and try again. If not try Northbridge. Then later move on to stuff like the fsb term.
Test stability using prime95, there is a 64-bit multi-core aware version floating around somewhere. Try the ftp server linked to in the "hot use prime95" sticky on here.
Tbh with your OC you shouldn't need to touch any other voltages, or really use the gtl ref settings. What exactly is "sufficient" cooling though? Stock?
*EDIT: on a side note, just so you don't think I'm deliberately being awkward not telling you specific voltages, they wouldn't do you any good. Every cpu/mobo can handle different freq. at different voltages. Also, use cpu-z to check on your actual voltage and make sure you don't raise it beyond 1.3625 (I think that's right, it's 1.36something anyway)
Thanks for the tips. The reason I wanted to jump straight to FSB 1600 is because the MSI p7n is really picky and only likes 1:1 ratios.
My "sufficient cooling" is an aftermarket heatsink, high performance thermal paste, and MASSIVE airflow through my case. If you want specifics, its the Scythe Zipzang
Quote from: AaronYuri on 08-October-08, 09:05:16
CPU Voltage - No one can tell you this.
NB voltage - Depends on what frequency you want
SB voltage - What's your HDD setup?
NB Memory reference voltage - Auto
DIMM memory reference voltage - Auto
Memory terminator voltage - Auto
CPU GTL reference voltage - Depends on speed and other voltages
NB GTL reference voltage - Same as above
FSB terminator voltage - Depends on CPU voltage and CPU/FSB clock speed
SB sleep mode voltage - Auto
PCI Expander PLL voltage - Auto
My recommendation is do some reading. Guessing leads to dead hardware.
6GBs smells like mixing modules... Or do you have 3 modules?
First of all, I already stated the frequencies that I wanted in the top post, and fairly clearly at that.
CPU shouldnt be too hard to figure out, as there are very few to choose from. I'll try to get back to you on that one
I have 5, 7200rpm SATA 3.0 drives. It sometimes runs with only 4, as one is a hot swap.
My ram IS mixed, unfortunately. I'm using 2x 1gig sticks, and 2x 2gig sticks. However, both sets have heatsinks, and are rated at 800mhz, 4-4-4-12, 2t, timings. (2.1v)
I AM running them in dual channel.
If this helps you suggest voltages please do, If not, then I will just have to start trying using nihilkrist's suggestions.

I am trying to install itunes 10.5 but I get an error message that says click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi...I try to point iTunes to the .msi file but that is not working.

i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!

"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

MSI X58 boards bad chipset cooling - with proof and fix proposed for high IOH

Hello,
First of all I like MSI boards this is not an anti marketing thread. I own one and with a FIX I don't regret buying it.
I will go straight to the point, the cooling of chipsets on the MSI Eclipse/PRO is totally disastrous. Here is the proof :
Since we see this problem all around, and never "good" response from tech support, here it is - in color. You can't deny it.
I will stay with constructive remarks - the TIM or thermal paste violet is dry and hard as rock ! The bolts are not strong enough also, and doesn't center the heatsink firmly on the north bridge. So if for everyone with high temps of IOH this is why. Please stop telling us that from Intel spec it is OK since it's specified to go up to 100°C. Mine was about >85°C and after a replacement it is under 50°C. Heat causes instabilities and long term wear damage to any chip.
It is a problem of engineering. Bad TIM was selected. MSI will not admit it since it will cost too much to take back all theese boards.
Heat dissipation is so bad as if there were no heatsink on the chip.
Nothing is perfect, if it was MSI would send me a free tube of MX2
MSI Eclipse SLI FIX - will work for other models certainly
Needed :
Thermal Paste - Arctic Cooling MX2 (Non conductive, long run, one of the best)
Optional :
Heatsink - Thermalright HR-05 / IFX
Tighter bolts, plastic screws.
How to:
-You need to take off the heatsink that cover both northbridge aka IOH and southbridge.
-The heatsink "DrMOS" over VRMs doesn't get that hot. The TIM on it is like straps and doesn't really require replacement.
If you don't have tighter bolts or screws, you can use existing and add some rings on it to heighten the pressure that will need the heatsink. Warning : If you use metal screws be sure to use a spring or it may do serious damage to the chip.
-Apply a small amount but enough of thermal paste to cover the violet rectangle of both heatsinks. Replace them on the board.
How to (with heatsink replacement) :
Your IOH will go down 40°C. Yes you've read right.
-With this method either you need A) to loose one part of the heatsink, B) or loose two SATA ports and will not be able to use SLI with long cards but for majority of people it will be fine and provide tremendous cooling performance to south bridge also. You can also buy a second heatsink if you wish to keep original untouched but I couldn't find any that would suits the board dimensions or provide improvements for the southbridge.
A)If you don't care about the original heatsink, you will need to cut the two heatpipes. Cut it near the southbridge. It doesn't need high cooling as IOH. Apply thermal paste to it and install the new Thermalright heatsink on the northbridge chipset.
B)You will need to bend the heatsink ! It seems extreme but well works in fact. Bend it towards you and try doing it gentle so it is exactly at 90° angle :
-Before installing it, clean the small heatsink of the old violet "thermal paste". Apply the new thermal paste on the chipset. Now we can install the heatsink but upside down. It seems extreme again but it exactly fits. It won't apply weight pressure on the board since it touch the plastic IDE connector. Warning : be sure, absolutely sure that the heatsink doesn't touch any electrical components.
-Mount the Thermalright IFX and your done.
Here are picture of the final board, and with a mounted system :
(Clic on pics if you need high resolution picture)
The case is an Antec 1200. With modified +5V voltage on fans and with lowspeed enermax fan on processor it is whisper quiet.
Temperatures with overclocked BCLK at 175 MHz :
Idle/Load : IOH : 45°C / 50°C
Idle/Load : System : 35°C / 39°C
Idle/Load : CPU avg : 38°C / 67°C
Now this board is a jewel - impressive low power consumption, very high overclocking capability, stability.
Please MSI, fix your TIM and retention system. Maybe for the new eclipse will it be good ?
I hope this thread has cleared some questions and helped.

hi guys , just an add on to evr999 thread, ive also now changed both n/s bridge heatsinks, with excellant results some pictures for you all to look at.
temps before

The MSI GT72 Dominator Pro Owner's Lounge

Hi Folks, this will be a work in progress, and will be updated as more information becomes available. This topic is also discussed at the NBR forum, HERE!
***The MSI GT72 Dominator Pro..... the next great SUPER POWER..... awesomely SEXY too!***
Welcome to the MSI GT72 Dominator Pro Owner’s Lounge! Available Now..... Order Yours Today, and Prepare to Dominate!
MSI GT72 Dominator Pro Models, Specifications, and Product Links:
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GT72 Dominator Pro-010 | MSRP: $2,599.
GT72 Dominator Pro-007 | MSRP: $2,999.
GT72 Dominator Pro Product Pages:
MSI U.S.
MSI Notebook
MSI Gaming - Dragon Army HQ
MSI Global
Where To Buy Your New MSI GT72 Dominator Pro Notebook:
Friendly, reputable, and highly respected resellers, who freely volunteer their support to forum members:
1.) GenTech PC | Website | MSI 17" notebook site page | Tel#: 1-800-990-7945 | email: [email protected] | Contact: Ken Lee
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3.) Xotic PC | Website | MSI notebook site page | Tel#: 1-877-289-9684 | email: [email protected] | Contact: Justin Nolte
4.) RK Computers | Website | MSI notebook site page | Tel#: 1-866-760-4998 | email: [email protected] | Contact: Rob M
Where To Buy MSI Notebooks (U.S. & Canada) | Global
MSI Helpful Links:
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MSI Notebook Warranty Information
MSI Notebook Product Registration | Global
Official MSI GT72 Dominator Pro Product News:
17 July 2014: MSI Unveils GT72 Dominator Pro, the Benchmark Breaking Desktop Replacement
22 July 2014: Evolution of the ultimate GTX's gaming laptop MSI GT72 Dominator/Pro Gaming NB, brand new design and unique features with latest NVIDIA GTX graphics
29 July 2014: GT72 Dominator Pro Receives Best of Computex 2014
Official MSI GT72 Dominator Pro Downloads:
Bios
Drivers
Firmware
Utilities
Manual
Gaming Mouse Driver
Other Downloads:
NVIDIA GeForce Final Release Drivers
NVIDIA GeForce Beta Release Drivers
NVIDIA Control Panel User's Guide
Latest NVFLASH for Windows & DOS
MEMTEST86 Free Download
MSI AfterBurner
CPU-Z
GPU-Z
NVidia Inspector
HWMonitor
FutureMark's 3DMark & PCMark8
AIDA64
Atto Disk Benchmark
HD Tune
Svet's Fermi / Kepler VBIOS/EC Tuner Version (2.84c) GTX-880M support soon! :D
Treexy Driver Fusion ( .....replaces the ever popular, Phyxion 'Driver Sweeper')
Piriform 'CCleaner'
Magical Jelly Bean (product key finder)
GT72 Dominator Pro Factory 'Stock' Hardware Info ***May vary and subject to change***
CPU: The 4th Generation Intel® Core™ i7-4710HQ
GPU: NVIDIA® GeForce® GTX 880M (Kepler GK104M) | Intel® HD Graphics 4600
Chipset: Mobile Intel® HM87 Express Chipset
Wireless: Qualcomm Killer N1525 Wireless-AC | driver download
Ethernet: Qualcomm Killer™ E2200 Game Networking | driver download
Bluetooth: Qualcomm Atheros QCA61x4 Bluetooth 4.0
Screen Panel: Innolux Corporation | Chi Mei, ID: CMN1735 | Model: N173HGE-E11, Matte | Product Specification
HDD: Hitachi Global Storage Technologies, HTS721010A9E6300 = 1TB | Travelstar 7K1000, 7200 RPM, SATA III
SSD: Toshiba, THNSNJ128G8NU, 128 GB M.2 | Firmware
Optical Drive: LG Electronics, HL-DT-ST-BD-RE-BU20N
Memory Modules: Kingston, DDR3L 1600MHz, MSI16D3LS1KFG/8G
Webcam: Suyin Corporation, USB 2.0, 1080p
Touchpad: Synaptics | MSI : Which touchpad is in my notebook & drivers?
Keyboard: SteelSeries
Speakers: Dynaudio | Dynaudio and MSI
Card Reader: Realtek RT55249
USB 3.0 Host Controller: Intel (HM87 Express Chipset) | USB 3.0 Specification
Thermal Paste: MX-2
AC Power Adapter: Delta Electronics Inc., Model: ADP-230EB T, Output: 19.5V DC, 230W Input: 100~240V AC, 50/60Hz universal
Videos
[video=youtube;lN_jYTTYsTs]
How To's:
Are 'start-up' screens too fast to enter bios? This is how to enter the Legacy / UEFI BIOS.
Windows 8 Tutorials, Quick Reference Index
Guide on how to install the NVIDIA Display Driver under Windows 7/Windows Vista
NVIDIA Driver Rollback/Removal Instructions
Clean install of Nvidia drivers, NVIDIA Forums> Graphics Technology> GeForce GTX & ION Drivers
User Benchmark Test Results:
Other GT72 Thoughts: (please PM if you have other suggestions.)
Suggested Backpacks or Cases:
1.) The Everki Beacon Backpack..... a perfect fit! | At NewEgg | NewEgg Product Tour | At Amazon |
2.) The Targus 17” XL Backpack | At NewEgg | At Amazon |
3.) The Everki Lunar Laptop Bag | Everki Lunar Video | At NewEgg | At Amazon |
4.) The Wenger 17" SwissGear Ibex Backpack | At NewEgg | At Amazon |
Other Cool Tools or Helpful Additions:
1.) The Steelseries Sensei Wireless Laser Mouse | At Newegg | At Amazon
2.) The Steelseries H Wireless Gaming Headset | At Newegg | At Amazon
Considerably improved over the GT70, purchased from Ken at GenTech PC, I am one of the first official GT72 owners on the planet.
So, what improvements does the GT72 bring to the table?
1. Improved chassis design.
2. Larger touchpad, smooth and seamless with the palm rest.
3. A large, cool to the touch, glass-like polymer palm rest.
4. More USB 3.0 ports.
5. A 230W PA.
6. A 1080p webcam
7. Revised Steelseries keyboard, flex-free, with brighter back-lighting.
8. Dual fan cooling solution, with improved chassis vent design, a better fan control profile, ergo.....
9. Better overall temps, with quieter operation.
10. Re-designed chassis, and finally a new model designation.
11. Gone is the problematic capacitance touch bar, replaced with positive touch switches.
12. Gone is finicky Optimus switching, replaced with a simple dedicated GPU switch.
13. mSATA SuperRAID 2, is replaced with M.2 SuperRAID 3, increasing speed, and the capacity of the RAID set. ( M.2 should improve significantly with the Intel 9-Series chipset)
14. Killer Doubleshot Pro, wherein Ethernet and Wireless can be used independently, or simultaneously for improved bandwidth.
15. And finally, due to the overall re-design, a more intuitive gaming experience.
Who amongst you dares to Dominate with the next great 'Weapon Of Mass Destruction'? Join me! Gear Up! Git ur' battle-kit squared away, and I'll see ya on the battlefield!
ENJOY!
:D :D :D

Initial thoughts......
Well, here it is..... the MSI GT72-2PE Dominator Pro-007US, and the photos below do not do it justice. It's Bold, it's Bad, it's Fast, it's Powerful, and honestly, there is not much, not to like about this notebook. If there is one thing I feel could have been better, it would be the display. The Chi Mei CMN1735 has good brightness, color, and contrast, but lacks decent viewing angles.
Anyhow, I have already spent a lot of time with tweaking, photos, benchmarks, etc., so I am going to cut-to-the-chase, and try to make this as short as possible.
As to performance, the benchmarks below attest to the GT72's awesomeness, so what about noise, and the redesigned dual-fan cooling solution? Simply put, it is quieter than the GT70, has a better fan profile, and temps are well managed. Given the hardware, of course you will hear the fans spin up when the system is stressed, but it is not at all disturbing..... and when doing common task, the fans are only noticed if you get close and cozy with the system. Ambient room temperature was 78F, and the system's idle temps were CPU@38C, and GPU@36C. Without the use of Cooler Booster ('stock' fan profile only), during benchmarks the CPU reached 78C, and the GPU averaged 80C, peaking to 82C during the 3DMark Sky Diver benchmark. The palm rest remains cool to the touch, it's polymer is smooth as glass, and it's surface is seamless across the touchpad. Only a mild warmth rises from the keyboard.
The Steelseries keyboard is indeed flex-free, keys are very positive and responsive, and the back-lighting is brighter..... which I attribute to the keyboard's re-design. Looks awesome!
So what about SuperRAID 3, is it fast? Oh YEAH! Performance exceeds SuperRAID 2, as expected, and the system boots to desktop in as little as 6 to 7 seconds. HD Tune Pro reports an average read time for the Toshiba M.2 SSD's, as 1535MB/s..... while the previous SuperRAID 2 Sandisk X100 mSATA SSD's was an average of 1411MB/s. On the other hand, SuperRAID 3 really shines in the Crystal Disk Mark scores. To best evaluate the 'Real-World' performance of SuperRAID 3, I used the PCMark 8 Storage Test. For those unfamiliar with this benchmark, the performance score of 5014 is very respectible. The duration of this grueling benchmark is generally 1 to 3 hours, and the GT72 sped through in just 1 hour and 8 minutes. All in all, I applaud MSI's use of the new M.2 SSD's, but I think performance will most improve with future 9-Series Intel chipsets.
With all the attributes I've mentioned above, it is when gaming, that you understand the mastery of it's intuitive design. The re-designed flex-free keyboard, the large smooth & heat-free palm rest, the spatial Dynaudio speakers, and vivid display, all lend to an immersive gaming experience. So much so, I found myself playing my test game, far longer than originally intended.
To run the GT72 through it's paces, I chose the recently released, AMD optimized title, Sniper Elite III, by Rebellion. With settings max'ed to 'Ultra', the GTX-880M smoothly sliced through the frames like a hot knife to butter, with frame-rates from 54 to 82Fps, averaging at 65Fps. Game play was extremely smooth and fluid, and never a hic-cup or artifact.
To represent the 'Out-of-the-Box' experience, I played with the stock fan profile, and Cooler Booster was never used. Like with my benchmark testing, the fan noise was not disturbing, and game audio though the Dynaudio speakers easily comes to the forefront. Fan noise was never a distraction. Temps of the GPU peaked to 82C, but averaged 64C, and the CPU peaked at 68C, averaging 54C. Again, with hardware like this, and without the use of Cooler Booster, these temps are outstanding.... and the new dual fan design is a success!
Initially I intended my game session to be an hour..... in no time it became 3+ hours, and playing on this notebook is simply FUN!
The look and feel is very stylish, and smooth finish is actually somewhat fingerprint resistant. Overall, with these great looks, it's fully loaded system specs, and stellar performance scores, the MSI GT72 Dominator Pro not only entitles bragging rights..... it DEMANDS them!
All of this has me VERY excited for the upcoming next-gen 9-Series, Maxwell, X-treme Edition GT72! Can't wait!
Enjoy!

MSI z68 board and Intel Smart Response

Hi, I look at the MSI board on NewEgg, and I don't see any specification as they work with ISR. I'm planing to get a GD-65 or 80 and I want to use a 64 gb SSD with a mecanical drive with this new ISR.

Quote
Hi, I look at the MSI board on NewEgg, and I don't see any specification as they work with ISR.
It appears Z68 boards are capable of this technology. The big introduction & push by Intel is supposed to be in conjunction with the budget Larsen Creek SSD's release. The websites like techpowerup & others are loaded with information about ISR. All indications show ISR will definately be provided with Z68 & Panther Point. Would imagine the Intel website has some details since it is their brainchild.

Intel 9 series chipset driver problem

hello
i know this is intel driver's problem, but as a manufacturer who use intel products especially chipset, can anyone tell intel that their "9 series" chipset driver is totally crap, absurd and so on? for those who are using this series of chipset, try checking their chipset driver via device manager and click any of "intel 9 series chipset family" driver under system devices or "intel 9 series chipset family usb..." driver under usb controllers and you can find that its driver provider are from microsoft and dated 2006. right, it is installed by operating system and chipset installer utility did nothing.
until intel knows about this thinsg, those who using 9 series chipset are using drivers from microsoft.

Hi,
Do you actually have any problems? Because Quote
chipset driver is totally crap, absurd and so on?
doesn't explain anything.
Follow >>Posting Guide<< and if possible we'll help you with the problem.
The fact they're dated 2006 doesn't mean anything. As long as thing is working fine, there's no need of updating. Possibly you're one out of xxx people that has some problems with it, but Intel (nor MSI, M$ and so on) couldn't really catch the issue since millions of tests before release is impossible.

BETA BIOS Releases for the MSI 870A-G54 Mainboard [MS-7599 PCB v3.1/4.0]

The latest BETA Release for the MSI 870A-G54 Mainboard is currently: A7599AMS.HE3 [=v17.14b3].
Changelog:
A7599AMS.HD0 [v17.13] ---> A7599AMS.HE3 [v17.14b3]
- Add new bom
- Fix the raid function fail.
- Fixed CPU Frequency display error in CPU Specifications.
- Fixed HDT45TWFK6DGR,HDT65TWFK6DGR,ADX640WFK42GR adjust cpu ratio error.
- Fixed the current CPU frequency information incorrect in Cell Menu group when update to AGESA Orochi 0.0.7.5.
- Fixed AM3+ CPU ratio error under CPU-Z information.
Please note that flashing this release occurs entirely at your own risk! >>Use the MSI HQ Forum USB flasher<<, Method II for best results.

E7676IMS.163 --> E7676IMS.164
* Adjust Lowest GT Ratio for different CPU.
* Fix OC menu can't select down(when OC Genie Button Operation Enabled).
* Fixed clear CMOS POST1 CPU Speed:0*31=0MHz.
* Fixed Intel SNB Q0 CPU (Q1CX/QAQC) can't boot & S3/S4 fail.
E7676IMS.164 --> E7676IMS.165
* Update Memory Initialize Reference Code to version:1.2.2.00
* Add U-key function support USB3.0
* Fix the issue when Onboard LAN controller is set to Disabled then PCI LAN option rom does not appear under DOS mode.
* Hide the item "Super IO Chip".
E7676IMS.165 --> E7676IMS.166
* Remove USB3.0 Legacy Mode Support item.
* Fix Resume From S3/S4/S5 by PS/2 Mouse/KB issue.
E7676IMS.166 --> E7676IMS.160
* Release MP BIOS.
E7676IMS.160 --> E7676IMS.171
* Fixed with Intel RAID mode built in HDD larger than 2.2TB can't finish Win7 installation issue.
* Fixed UKEY compatible issue.
E7676IMS.171 --> E7676IMS.172
* Fixed default DRAM voltage incorrect issue when used low voltage memory.
* In order to unify the spec, Change String "CPU Min.Fan Speed(%)" to "CPU Min.Fan Speed" and change its values(ex: 62.5 -> 62.5%).
* Remove extra Solution for Fixed with Intel RAID mode built in HDD larger than 2.2TB can't finish Win7 installation issue.
* CPU ratio shows 60/61/62/63 in BIOS info area, if "Adjust CPU ratio in OS" is enabled.
E7676IMS.172 --> E7676IMS.173
* Fix factory INT15 tool test Hang issue.
* Fixed the BIOS Setup Green Power group volt information show N/A issue when use User Password.
* Fixed OS device manager USB 3.0 device show yellow exclamation point when disable USB controller item.
* Fixed the motherboard needs clear cmos after just can normal boot when under the S3 mode and turn off the Power.
* Fixed the pcie gen2 speed change to pcie gen1 issue when the S3 resume after.
Please note that flashing this release occurs entirely at your own risk! >>>Use the MSI HQ Forum USB Flasher<<<
Do Not use the BIOS/UEFI integrated M-Flash Routine.

Having Problems Using the MSI Display Settings in Vista 32bit

Whenever I try to install the latest Nvidia driver for my video card which is a NX8600GTS OC I can't find the Display setting for my VGA information,VGA Clock, Vivid,Star OSD, etc. It seems that this video card isn't fully compatible with Windows Vista. In the Dual Core Center only certain applications work. Could someone please help? I have a Intel Duo Core E6600 2.4GHz. processor. I think everything is connected correctly. I'm using Windows Vista Home Premium 32bit. Thank you in advance for any help.

Thank you'll for that great advice. You'll are no doubt computer gurus. I've heard of RivaTuner and the other programs you mentioned but I get a little lost in trying to use them to set the fan speed etc. thats why I was relying on the MSI utilities program to guide me because I do know that if I set something wrong as far as the clock speed what have you I can do irreversible damage to my computer. If I could ask you'll one other question. When performing a clean install of my OS after installing the chipset driver to computer's motherboard then it would be best to do what? Install the MSI driver for the video card and then download the latest driver from Nvidia over the one that I installed with the MSI? Thats what I understood you'll to say.

Intel Cougar Point Chipset Recall. Is the MSI P67 board affected?

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