Intel iMac no longer recognizes SuperDrive

I have an Intel iMac and I use a wireless keyboard and mouse. I've tried restarting and holding the mouse button, etc., but the blank disc inside won't eject.
The problem, I think, is that the drive is no longer recognized. iTunes says "Disc burner or software not found". System Profiler doesn't seem to think there is a disc drive either.
I've tried to Repair Permissions, it did nothing.
I tried resetting the SMU and now the fan is super loud. Still nothing works. Please help!!!

Use the instructions below for resetting the Intel iMac's SMC (don't push the button) it's different than earlier Mac's that use the SMU reset.
[How to reset the System Management Controller|http://docs.info.apple.com/article.html?artnum=303446]
Have you been to Disk Utility and Repaired Disk Permissions?
[How to Repair Disk Permissions|http://www.simplehelp.net/2007/05/14/how-to-repair-disk-permissions -in-os-x>
I also note that in your profile your OS X version is 10.4.7 is that correct?

Similar Messages

Imac no longer recognizes external hard drive

my iMac no longer recognizes my external hard drive. An icon used to be on my desktop, at times it would disappear and come back, but it has remained elusive for the past couple of months and is NOWHERE to be found. It doesn't even show up in the Disk Utiity. I need my files!

Please Google, "Intel iMac SMC Reset" and follow the instructions. If the drive is OK this may solve it.

Since upgrading to Mavericks my iMac no longer recognizes my digital camera. iPhoto will open, but my camera never appears in the source list or goes into import mode. Help!

Since upgrading to Mavericks my iMac no longer recognizes my digital camera. iPhoto will open, but my camera never appears in the source list or goes into import mode. Help!

I found that if you open iMage Capture App that seems to trigger iPhoto to open and thew camera is connected. At least that happens with my camera. Good luck.

Just installed OSX Mavericks.Bluetooth disappeared from menu bar and system preferences. I have a magic mouse and my IMac no long recognizes it as such, nor can I scroll with it. What's wrong?

Just installed OSX Mavericks. Bluetooth disappeared from menu bar and system preferences panel. I use a Magic Mouse but my iMac no longer recognizes it as such, and I can no longer use it to scroll screen. What happened?

Since Mavricks installed: My Spotlight icon disappears from the menu bar, but the space stays there. If I click on the blank space where the
spotlight icon is supposed to be - the spotlight menu opens. So, for me, the icon is there, it works except that it is invisible at times. IF I do a re-start it is there. If I let the computer set, sleep or other wise stay on for days, the icon will hide and re-appear at random.

Intel iMac won't recognize external display with Dynex mini-DVI adapter

I've got an original Intel iMac with a Mini-DVI connection on the back. I'm attempting to hook it up to an external display (a plasma screen, in fact). I picked up a Dynex Mini DVI to Video Adapter DX-AP100 for Apple. This connector has a mini-DVI connector on one end, and both a video-out and an S-video-out on the other.
When attempting to use the adapter, the iMac does not recognize that there is an external display connected. Here are the facts:
The external display: I've tried this with a Panasonic Plasma screen connected directly through S-video, as well as a Pioneer receiver (one that switches video) connected both through s-video and composite video. And yes, I've got the settings on the TV correct. I've also tried this with a Polaroid LCD TV connected via S-video and composite video.
I did notice that when I click "Detect Displays" while the Plasma was connected, the plasma briefly "flashed", implying SOMETHING was happening, but still no dice.
Anyone have any experience with this Dynex DX-AP100 that could share some wisdom?
OS: v10.5.6
System Profiler:
ATI Radeon X1600:
Chipset Model: ATY,RadeonX1600
Type: Display
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 128 MB
Vendor: ATI (0x1002)
Device ID: 0x71c5
Revision ID: 0x0000
EFI Driver Version: 01.00.068
Displays:
iMac:
Resolution: 1440 x 900
Depth: 32-bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Built-In: Yes
Display Connector:
Status: No display connected

Yeah, I realize S-video is limiting, but I'm trying to keep things as simple as possible. The TV is mounted to the wall and there are not currently any DVI or HDMI cables coming out of it. There's an S-video input from my receiver that I'd prefer to use since it's readily accessible already. In the end my goal is to use Netflix "Watch Now" on the TV, so I'm not too worried about video quality.
and before someone asks if I considered that the receiver's S-video input might be the problem...I tried taking the s-video wire from the stereo and plugging it directly into the adapter. No dice.
ONE ADDITIONAL PIECE of information...while trying to get this to work on an LCD monitor, I plugged the composite video connection from the TV into the adapter. Suddenly the Mac recognized an additional monitor, but it saw it as a VGA monitor, not as s-video or composite video, and no signal went to the TV.
I'm considering trading in this adapter for a mini-DVI to VGA adapter, but that really won't help me with the connection to the TV.

IMac no longer recognizes bluetooth after installing XP

I just installed XP using Boot Camp 2.0, and now my computer no longer recognizes the bluetooth internal card (not in XP or OSx). When I go to system preferences, the bluetooth icon doesn't even show up and even when I go to "about this Mac" and look under bluetooth it says "No information found." Any ideas? Both in XP and OSx I have gotten a problem code 43...what does that mean??
This is my first Mac...so this is all new to me, but any advice would be greatly appreciated!
Thanks in advance!
Brian

Hi. Thank you for your response. I actually didn't get to test it out because before going to bed, I shut everything down, unplugged it, and said a prayer. (All of which I had done earlier in various combinations, except the prayer part.) This morning I plugged the computer in, turned it on, held my breath, and plugged the MyBook in - it recognized it and I downloaded everything onto my iMac before it could change its mind.
I'll keep a copy of your reply so that I know what to do the next time I pull a stunt like this.
Thanks, again, for the help response.
~alison

Trying to make a clone backup of my internal HD but my iMac no longer recognizes my external HD.

Short story: I am trying to make a clone of my internal drive using Super Duper! but the 3 TB La Cie external hard drive I want to copy to isn't being recognized by finder or in disk utility. The external hard drive is powered and attached to the desktop via firewire cable. It was properly formatted and made one seemingly successful backup prior to this attempt.
Specs: I have a 27 in iMac with 2 GHz Intel Core i7 processor, purchased in late 2009. Running Mac OS 10.6.8 with 8GB RAM. I have a 2 TB internal HD with only 80 GB available.
Background: I've had few if any problems with this computer but I'm running out of disc space. It's getting a little sluggish and I find that I am force quitting iPhoto more often than I used to. I was getting ready to put a long overdue (less labor intensive) backup plan in place. I had been using DVDs to back up photos and some documents. My computer crashed last week while working in iPhoto. The screen was speckled and banded and I could not restart. I was able to boot in safe mode and run disk utility. The verification stopped (corrupted files found) and disk utility recommended repair. I did a safe mode back up with time machine to the 3 TB ext HD. I tried unsuccessfully to run safe mode with networking to attempt online backup with Crashplan. I read something about installing mac os x on ext HD and then dragging files over to it, but DVD player not functional in safe mode. Then I called Apple support to run what I had done by them and to ask for advice before running disk repair. We tried a PRAM reset but still couldn't restart in normal mode. He said my safe mode backup should be good and to run the repair, restore if necessary and if that doesn't work bring it to Apple for hardware testing. I read somewhere that PRAM resets need to be done with a USB (not wireless) keyboard so I tried again doing a few PRAM/NVRAM resets. No change. Later, maybe even the next day, the screen which had been banded and speckled looked normal again. Not sure why but happy. I restarted successfully. I ran a time machine backup in normal mode to a 5 TB external HD and wanted to make a bootable clone of my mac HD to the 3 TB ext HD (in place of the safe mode backup). The computer crashed again for a little while and I was eventually able to restart. I downloaded Super Duper! but my mac no longer sees the 3 TB external drive. Maybe I did something wrong when I changed drives in time machine for the last backup? I'm guessing I could crash again at any moment and would love to get this clone made.

Yes. Formatted correctly. It' s new ext HD and I made a the first back up on it a few days ago using time machine while my computer was in safe mode. When I was able to restart my computer normally I quickly set up a time machine backup to my larger 5 TB ext drive. Also new and formatted for my mac. I was in a rush to get it going before I left for work so maybe I did something wrong. IDK. I can't remember but it did ask me about switching drives vs setting up. Although I don't see why the computer wouldn't see the drive.
I did try another firewire cable and no change. Checked connections again. The HD turns on and the blue light comes on (it's a La Cie d2 quadra deskdrive)
Is the SMC reset where you detach devices and restart? My printer, keyboard and mouse are all wireless and right now I don't have anything else connected.
I'll try another PRAM reset too.
* Question:
When I connect the 3 TB drive it starts up but I don't see it on my desktop, finder sidebar or in disk utility. If a hard drive starts up but doesn't show up on your computer how do you safely shut it down before disconnecting? I've been clicking on the desktop and then pressing the eject button on my keyboard just in case.

IMac no Longer Recognizes External Hard Lacie Hard Drive via Firewire 800

It worked for 1 year. Time machine backed up fine. Over the past month it has gone in and out of recognizing the external Lacie d2 quadra via the Firewire800 port. I've tried turning off botht the iMac and the hard drive. unplugging both for 30 minutes. i can't get the external hard drive to connect in teh finder window anymore. should i buy a new firewire cable? is that the simple answer. Can these go bad?

You should try a new or different FireWire cable.
If the drive also has a USB 2.0, try connecting it with a USB cable. Does it work that way?
Also, try running Disk Utility (assuming the drive is seen the sidebar and able to be selected) and running +Repair Disk+ on the +First Aid+ tab. This procedure can take a long time on the drive that is used for the Time Machine archive.

IMac no longer recognizes MyBook after unplugging it without ejecting first

I recently got an iMac and had backed up my information to a MyBook external hard drive. It recognized it with no problem until I accidentally unplugged it before ejecting it. Now the MyBook doesn't show up at all, anywhere. How can I get my computer to re-recognize the MyBook?

Hi. Thank you for your response. I actually didn't get to test it out because before going to bed, I shut everything down, unplugged it, and said a prayer. (All of which I had done earlier in various combinations, except the prayer part.) This morning I plugged the computer in, turned it on, held my breath, and plugged the MyBook in - it recognized it and I downloaded everything onto my iMac before it could change its mind.
I'll keep a copy of your reply so that I know what to do the next time I pull a stunt like this.
Thanks, again, for the help response.
~alison

IMac no longer recognizes my DVD player after upgrading to DVD Player 4.6

Hi,
Several days ago I upgraded to Tiger and then 2 days ago, through "software update" I upgraded to 10.4.3 and also upgraded to DVD Player 4.6
I just discovered that my computer no longer sees the DVD player and an inserted DVD doesn't show up anywhere (when I check under "Hardware" and then "Disc Burning" under "About This Mac" it says "No burning device was found."
I tried reinstalling the upgrade (DVD Player 4.6) but it says it can't because there's no valid DVD player in the system (my computer has a Superdrive and I've played and burned DVD's a plenty in the past several months).
Any help/info will be GREATLY appreciated!!
-Stephen

Hi sjberg!
Welcome
Will this update help you?
DVD Playback Update 4.6.1 addresses a disc validation issue some users may encounter when attempting to play a disc for the first time with DVD Player 4.6. This update is recommended for all users of DVD Player 4.6.
http://www.versiontracker.com/dyn/moreinfo/macosx/12701
Sue

Computer no longer recognizes SuperDrive

My early model iMac G5 (pre-iSight) has recently stopped recognizing the SuperDrive. There is currently a DVD in there, but the computer won't acknowledge it in any application or on the desktop. Looking at the system profiler, I get the message:
No burning device was found. If you are using an external device please make sure that it is connected and powered properly.
Any explanation and possible solution would be greatly appreciated.

To Apple Discussions!
Repair permissions & restart.
Another help source (if you haven't already done so).
Go to your OS Help Menu. In the search field type dvd
Click on all the troubleshooting topics & Support Articles that pertain to your issue.
You can also do the same in Disk Utility. Open same up.
At the bottom left of the window, click on the purple button w/the "?" in the middle.
This will bring up the Help Menu.
===============
Try a different brand.
Make sure the DVDs are not dirty, smudged and/or scratched.
http://docs.info.apple.com/article.html?artnum=50448 How to Handle and Clean CD and DVD Discs
Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs.

My iMac no longer recognizes my Western Digital external HD

My external Western Digital MyBook hard drive can no longer be mounted. This problem seems to have started occurring after I upgraded my OS to 10.5.8 (my best guess). Have had the drive for 2 years and no problems up until now. I connect the drive via Firewire. Any ideas? Thanks in advance...

Western Digital electronics aren't known for their longevity (hard drives themselves are fine). Can you attach the drive to another computer? You've tried all ports on your iMac?

My iMac no longer recognizes external firewire WD drives.

This has occured twice in the past few months. The first drive was a WD My Book Studio 2TB configured as Raid 1. The more recent occurance on a WD My Book 4TB configured as Raid 1 and housing iTunes :-( The later occurred after loading the latest Lion Update after the iMac rebooted. Error messages say neither of the drives are recognized. Based on my thought that the issue might have been generated by the drives not properly being dismounted on a shutdown, I swithed the drives over to a PC, successfully mounted them, and then dismounted them. They are still not recognized by the iMac. The Disk Utility gives me an error regardless if I try to mount or dismount the drives despite it indicating the drives are not mounted. The iTunes drive is backed up as well as the Mac; but, I do not know what to do to fix the WD drives and I am especially leary of connecting anymore firewire drives since this appears to be hapening way too often and I do not know why. Any help from a great sage would be greatly appreciated, especially if I can recover the two drives.
Thanks,Glenn

Try resetting the SMC.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

My imac no longer recognizes my camcorder

I used to plug my camcorder in via DV cord to firewire 800 and my computer would import the videos. It's a SONY mini-dv DCR-TRV33. Now when I attach it to my computers (I have four - one w snow leopard, 1 - mountain lion, 1 - Maverick) none of the computers recognize the camcorder. The screen on the camcorder flashes DV IN. Please help! Used to work!

Sounds like there is a malfunction on the SONY, as it will not work with any of your Macs!
Try removing all power sources from the SONY for about 10 minutes and then power it up again.
Check SONY's website for support and possible upgrades.

Why does my iMac no longer recognize my external disk device after upgrading to Snow Leopard?

I've used an external hard drive for my Time Machine back-up for a few years. After I upgraded to Snow Leopard recently, the Time Machine delayed. When I tried to select a disk, my external drive no longer appears (it says "None"). The USB and power are all plugged in.

Thanks for replying. No, it doesn't show up anywhere anymore.

Intel iMac no longer recognizes SuperDrive

Similar Messages

Maybe you are looking for