Intel imac not running Canon EOS Software?!

I have just bought a new intel imac G5 (20"). My Canon 'Camera Window' software won't launch when I connect my Canon EOS 5D. Image Browser will launch when clicked on, but cannot see my 5D, or get Camera Window to respond. Camera window is completely unresponsive, does not show any window at all, but needs to be forced to quit as it seems to be hanging invisibly in a state of semi-launched limbo! I am a pro photographer and need this to start working asap. I have been researching the net for 3 days for a solution, updated the Canon software with the latest versions, reinstalled the orig Canon CD's, updated again, repaired permissions etc etc. In a real state and need to know if this will run as it does on my old ibook G3. Is there any way to get it working on the new intel imac's?! By the way, I'm running 10.4.6. Help VERY MUCH appreciated! THANK YOU!

I received this reply today regarding this subject;
Thank you for writing to us regarding your Canon EOS 5D camera. I am
sorry to hear of your experience with the EOS Capture Software and your
Mac ProBook.
My name is Chris Easdon and I am the Contact Center Supervisor for
On-line Support here at Canon ITS. Your latest reply was escalated to me
for assistance.
Immediately upon receipt of your inquiry I contacted our Senior
Technical Support Engineer (TSE) to obtain further clarification on this
issue. I apologize for the delay in getting back to you, but I just
received their response and want to share my findings with you.
According to the Senior TSE, "Yes, Canon USA as well as Canon Inc. are
aware of the problems connecting EOS Digital SLR's to Intel based Mac
computers like the customers Mac Book Pro. It is not a problem with Mac
OS 10.4.6 it is a problem with the Intel based Mac's since the cameras
work fine on OS 10.4.6 when running on a PowerPC based system. Canon
Inc. is working on an update and hopefully so is Apple, but at this time
we do not have any further information. Perhaps the customer should take
this up with Apple since it is their Intel based Mac implementation that
is causing the problem. A card reader is our only suggested workaround
at present."
So, as described by the TSE, your camera's software is fully compatible
with the MAC OS 10.4.6. Unfortunately, there are issues with the
configuration on your ProBook.
As the TSE indicated, using a card reader until a fix is developed would
be the best option available to you at this time.
I apologize for any inconvenience this causes you. Please let me know if
I can be of any assistance to you.

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<Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.7>
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(72680)

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Hi Mathew
{quote}I have a 20" intel imac and recently it has started to run very slow. It takes ages to start up and once started it takes forever to start any application. {quote}
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G'day
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Follow these steps to troubleshoot the above issues.
Be sure that you are in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.If unable to do so, see this article.
Confirm that your Wi-Fi router and Cable or DSL modem are connected to power, turned on, and indicate that they are connected to the Internet.If not, refer to your network administrator or ISP for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap > and Forget this Network. Try to connect to your desired Wi-Fi network again.
Note: You will need to enter your Wi-Fi password again if your desired network requires one.
Turn your Wi-Fi router off and then on again2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2.For AirPort Base Stations, see this article for information about firmware updates.
And this section at the bottom if that troubleshooting does not resolve hte issue:
Unable to connect to a Wi-Fi network
Verify that you are attempting to connect your desired Wi-Fi network.
Make sure you are entering your Wi-Fi password correctly.Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
Take care,
Sterling

Adobe Camera Raw 5.3 does not support Canon EOS 500D

Hi,
I just bought a new Canon EOS 500D and it seems that Adobe Raw 5.3 (i.e. LR2 and CS4) do not support the new (or better changed) Canon RAW format (CR2).
Does anyone know when this camera model / RAW format will be supported?
Any ideas for workarounds?
Best regards,
paulmut

If the camera allows it, shoot raw+JPEG, that way, you can still use/work with the JPEG version, until the CR2 of the 500D will be supported.
You can also contact Canon and suggest them to take a competitive edge over Nikon by embracing the DNG format, that would have allowed support at release date, in many raw converters programs, like Pentax and others are doing.

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