Intel iMac Spontaneously Restarting
The iMac has now done this easily >10 times over the last 2 1/2 days. Most cases I have been doing something (no common demoninator I could find in my activities), then it restarted by itself when I was away frorm the Mac. It has spontaneously restarted when only Apple apps are running, and once (the 2nd or 3rd time overall) it actually restarted during it's boot-up process.
While looking at the grey screen with the spinning progress-stick, it restarted again once.
The spontaneous restarts all look the same: the screen immediately turns black, and all activity stops - Instantly - then the front light illuminates, the chime sounds, and restart commences. There is no app-closing, or normal-delay associated with the shut-down portion of restart.
Anyone else? Any ideas?
Well, I bought my 20" iMac Intel w/ 2GB of RAM and received it last night. It couldn't last 24 hours. A few hours ago, I experienced the same problem as you viper.
When I was using the computer, the iMac suddently started to fade out into a "grey" screen. It immediatly told me I must restart the computer by holding down the power supply button. Once I turned it back on, it wouldn't boot up properly. I would hear the apple "chime," see the Apple logo for a second, and than the screen would turn black and restart again, and again, and again...
I just got off the phone with Apple. I spoke to a tech and a specialist. They determined it's a dead unit, it needs to be replaced.
I'm in shock. I've had a Mac Mini for over a year now (purchased in Feb 05). My Mac Mini works great. I thought the new iMac's with the intel chips was another great advancement. Making applications universal is a wonderful idea. However, my iMac wouldn't last me 24 hours.
Should I even bother getting a replacement?
Mac Mini 1.42Ghz Mac OS X (10.4.5) Purchased the new iMac, couldn't last 24hrs.
Mac Mini 1.42Ghz Mac OS X (10.4.5) Purchased the new iMac, couldn't last 24hrs.
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can anyone help?
i get the following crash report when it restarts:
Interval Since Last Panic Report: 411816 sec
Panics Since Last Report: 2
Anonymous UUID: F1D99851-608D-3421-EA5B-D04126244B37
Mon May 27 07:38:13 2013
panic(cpu 3 caller 0xffffff802a8b7e95): Kernel trap at 0xffffff802aaee743, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x00000000808b4068, CR4: 0x00000000000606e0
RAX: 0x0000000000000000, RBX: 0xffffff8051511f60, RCX: 0xffffff805316bd80, RDX: 0xffffff80455575e0
RSP: 0xffffff803cf7b6e0, RBP: 0xffffff803cf7b6f0, RSI: 0xffffff8051511f60, RDI: 0xffffff80455575e0
R8: 0x000000000000000e, R9: 0xffffff80545b6480, R10: 0xffffff8046287bd4, R11: 0x000000000000007a
R12: 0xffffff805922bf80, R13: 0x0000000000000000, R14: 0xffffff80455575e0, R15: 0xffffff805e51c458
RFL: 0x0000000000010282, RIP: 0xffffff802aaee743, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000002, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff803cf7b380 : 0xffffff802a81d626
0xffffff803cf7b3f0 : 0xffffff802a8b7e95
0xffffff803cf7b5c0 : 0xffffff802a8cd4dd
0xffffff803cf7b5e0 : 0xffffff802aaee743
0xffffff803cf7b6f0 : 0xffffff802aaef72d
0xffffff803cf7b730 : 0xffffff802a9124bc
0xffffff803cf7b760 : 0xffffff802a8f0a2c
0xffffff803cf7b7b0 : 0xffffff802a8f0021
0xffffff803cf7b7f0 : 0xffffff802a8f6dd6
0xffffff803cf7b820 : 0xffffff802a8eedae
0xffffff803cf7b8e0 : 0xffffff802aaeff4b
0xffffff803cf7b9e0 : 0xffffff802aaf8122
0xffffff803cf7bc00 : 0xffffff802a910694
0xffffff803cf7bc40 : 0xffffff802a8ea78c
0xffffff803cf7bcc0 : 0xffffff802a8ea17e
0xffffff803cf7bd80 : 0xffffff802a8d8dc0
0xffffff803cf7bf50 : 0xffffff802abe063a
0xffffff803cf7bfb0 : 0xffffff802a8cdd23
BSD process name corresponding to current thread: backupd
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x000000002a600000
Kernel text base: 0xffffff802a800000
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 773909124885847
last loaded kext at 295107177145781: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7facb2a000, size 16384)
last unloaded kext at 295167217992555: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7facb2a000, size 12288)
loaded kexts:
com.bongiovi.DPSReflector 1.0
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.kext.AMDFramebuffer 8.1.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.AMDRadeonAccelerator 1.0.6
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleIntelHD3000Graphics 8.1.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.0
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AirPort.Atheros40 600.72.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.driver.IOBluetoothHIDDriver 4.1.3f3
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.kext.AMD6000Controller 8.1.0
com.apple.kext.AMDSupport 8.1.0
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 12 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x563031443353463447423236383236383133
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x563031443353463447423236383236383133
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa130000 / 5
USB Device: iP1700, 0x04a9 (Canon Inc.), 0x10b4, 0xfa134000 / 7
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: FA GoFlex Desk, 0x0bc2 (Seagate LLC), 0x50a1, 0xfd140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3OK, more problems. Spontaneously restarting, Firefox unexpectedly closing/crashing. I uninstalled Bongiovi but it still shows up in crash reports. I do not want to uninstall memory unless the latest report below definitely indicates that the memory upgrade is for sure the issue:
Interval Since Last Panic Report: 720011 sec
Panics Since Last Report: 3
Anonymous UUID: F1D99851-608D-3421-EA5B-D04126244B37
Sat Jul 6 15:39:10 2013
panic(cpu 3 caller 0xffffff80250b8655): Kernel trap at 0xffffff80253131f5, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000100, CR3: 0x000000013270c086, CR4: 0x00000000000606e0
RAX: 0x000000000152f7ff, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0xffffff804fc78480
RSP: 0xffffff8185ebb980, RBP: 0xffffff8185ebba10, RSI: 0x0000000000000002, RDI: 0xffffff804fc7a8b8
R8: 0xffffff8185ebbaa8, R9: 0x0000000000000000, R10: 0xffffff80409a2df0, R11: 0x0000000000000206
R12: 0xffffff8185ebbaa8, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff804fc6c148
RFL: 0x0000000000010286, RIP: 0xffffff80253131f5, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000100, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff8185ebb620 : 0xffffff802501d626
0xffffff8185ebb690 : 0xffffff80250b8655
0xffffff8185ebb860 : 0xffffff80250ce17d
0xffffff8185ebb880 : 0xffffff80253131f5
0xffffff8185ebba10 : 0xffffff80251104f9
0xffffff8185ebba80 : 0xffffff80251095a7
0xffffff8185ebbc10 : 0xffffff80251057b0
0xffffff8185ebbd90 : 0xffffff80250fe39c
0xffffff8185ebbf50 : 0xffffff80253e16aa
0xffffff8185ebbfb0 : 0xffffff80250ce9c3
BSD process name corresponding to current thread: firefox
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000024e00000
Kernel text base: 0xffffff8025000000
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 75859939371343
last loaded kext at 75024661597176: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7fa73d0000, size 65536)
last unloaded kext at 75105729743903: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7fa73d0000, size 57344)
loaded kexts:
com.bongiovi.DPSReflector 1.0
com.apple.filesystems.smbfs 1.8.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AGPM 100.12.87
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.kext.AMDFramebuffer 8.1.2
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.AMDRadeonAccelerator 1.0.8
com.apple.driver.AppleIntelHD3000Graphics 8.1.2
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.2
com.apple.driver.AppleLPC 1.6.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.iPodSBCDriver 1.6.0
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AirPort.Atheros40 600.72.2
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOAcceleratorFamily 74.5.1
com.apple.kext.AMD6000Controller 8.1.2
com.apple.kext.AMDSupport 8.1.2
com.apple.driver.AppleThunderboltEDMSink 1.1.8
Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 12 GB, SMC 1.71f22
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x563031443353463447423236383236383133
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x563031443353463447423236383236383133
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: FA GoFlex Desk, 0x0bc2 (Seagate LLC), 0x50a1, 0xfd140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa130000 / 5
USB Device: iPod, apple_vendor_id, 0x1301, 0xfa131000 / 8
USB Device: iP1700, 0x04a9 (Canon Inc.), 0x10b4, 0xfa134000 / 7
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6 -
Intel iMac Randomly restarts, and delayed boot-ups when powered on from off
First, bought the iPod (20gig w/ photo display). Love it. Still use it. Never a problem.
Then bought a MacBook in '06. Love it. Only a few problems along the way but easily fixed.
So, based on that, bought the 20" aluminum intel-iMac (2.4GHz, 2GB memory, 320HD)in October. Loved it. Never a problem. Not one. Until...
...I installed Leopard. What a headache. I've solved all of the problems with help from the forum etc. except one:
iMac waits 3-20 minutes before it feels like "waking up" after I've powered it on, and when it does finally boot-up into OS it restarts upon a whim, sometimes after half an hour or so and sometimes after just a few minutes. Problem.
After searching the discussions and reading through the posts I can't find a solution.
Any suggestions?
(There's nothing external connected to iMac except the keyboard. There are no 3rd party upgrades. All updates successfully downloaded. And I've unplugged the power cord several times. It is the only way to get the iMac to power on and, eventually, boot up again.)
Any help is much appreciated.
TulliverThanks for the reply, Dennis.
I was able to try the SMC instructions and use Disk Utility before posting my question. It didn't help.
Since posting my question I talked to the Apple guys where we purchased our iMac and after discussing the problems they're quite certain it is a hard drive problem. I take it in tomorrow.
The problem with my post is that I left out the most glaring symptom (good thing I am not a doctor).
My Mac's start-up disk is not named "Macintosh HD". It was. Now it is named ""?????????. So, even though both "Repair Disk" and "Apple Hardware Test" came up just fine, no problems, there is something wrong with my Startup Disk. I had hoped upgrading to Leopard using the "erase and install" method would fix the problem. It didn't. And I just now brought the iMac to its original "Tiger" state and the startup Disk is still called ""?????????. The Apple guys say HD problem. They'll figure it out for certain on Monday.
Thank goodness for back-up hard drives.
Thanks again Dennis for your input.
Tulliver -
Intel imac display glitch and involuntary restart
Just want to know if anyone else has experienced this specific problem, there are plenty of complaints about intel imac displays but I can't be bothered to sift through them all trying to find a match for my problem.
A couple of months ago I was watching a video in quicktime and noticed that my screen was glitching and flashing fragmented diagonal lines - like a commodore 64 loading type thing. Then the spinning-ball came up and a force quit didn't do anything so I had to force shut down. I started up and it occured again. Then the screen went blank/black, but still lit up, and restarted without me doing anything. It also got stuck during start up the second time this occured. I panicked and ran out to buy a 500GB external drive, backed up all of my work and then re-installed mac osx from disk, archive and install job. This seemed to sort it and for the following two months it seemed OK. No sign of any problems.
Since then I have updated from 10.4.7 to 10.4.10 (which I have suspicion that it screwed the firmware in my motu 828 firewire audio interface, costing me a £130 repair - but that's another painful story).
It happened again tonight (the screen thing, not the motu). And the ball came up and I couldn't do anything. Force shut down, restart - screen glitching again. Then I had 2 unexpected restarts, one getting stuck in startup. Then a successful startup but accompanied by the glitchy graphics, mainly red/pink pixellated diagonal lines flickering in and out. I ran a disk first aid - no problems. Did a disk permission repair. Shut down and ran a hardware test, the first few minutes of the test the screen was still at it but then stopped glitching, hardware test found no errors (it was an extended test too). Now I'm back on it and it's all OK.
Any suggestions/similar stories?
When it occured 2 months ago I had the original ram that came with the imac. Now I have 2x1GB sticks of crucial ram.That's it! Well, that's what I have. Unfortunately, I don't know about the cause, but I don't ever recall having it prior to an update going back about a year ago. I recall an update, and that update being immediately followed by some sort of Apple Graphics something-or-other. I feel pretty certain that's when I first noticed this. I just had my LCD replaced for another reason, but I think you'll agree, it's not an LCD issue. In my case, browser activity, scrolling up or down in a page, seems to be the most common trigger. I've also seen "pieces" of the torn page, on the screen when minimizing the browser to the dock (usually Firefox, but I think I've seen it with Opera and Safari too). Is there a way to find update packages installed somewhere? I'd know it if I saw it, and I'd definitely try removing that suspect package/update.
Message was edited by: geekboy2000 - corrected OS -
My 27' 2.4 GHz Intel Core i7, 12GB RAM iMac keeps restarting.
My I wonder if anyone on here could help me.
My 27' 2.4 GHz Intel Core i7, 12GB RAM iMac keeps restarting all the time. It's been happening for months now but has got worse and worse. It started when I was using programmes like adobe Pr & Ae but now it happens when I have only have safari or other small apps open.
What happens is the screen freezes, I can hear a clicking should and then the machine just restarts all of a sudden.
I get the message: 'Your computer was restarted because of a problem. Click report to see more detailed information and send a report to Apple' which I have done ever time for about 50+ times now in total. The 'problem details and system configuration' states the below:
Anonymous UUID: FEBCFAAA-61C7-8D9C-2EE9-AE3CD97B36AE
Wed Mar 19 16:38:16 2014
panic(cpu 4 caller 0xffffff8007adbe2e): Kernel trap at 0xffffff8007aa3f40, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff881841c4a0, CR3: 0x0000000052655054, CR4: 0x00000000000606e0
RAX: 0xffffff80080d0320, RBX: 0x000000000000004e, RCX: 0x000000000000004e, RDX: 0xffffff881841c498
RSP: 0xffffff8169f133e0, RBP: 0xffffff8169f13400, RSI: 0xffffff801841a098, RDI: 0xffffff80080d0800
R8: 0xffffff8018427850, R9: 0xffffff8017e83ea8, R10: 0xffffff814214a010, R11: 0x0000000000000000
R12: 0x0000000000000000, R13: 0xffffff803ce7ccb0, R14: 0x0000000000000031, R15: 0xffffff8017e83ea8
RFL: 0x0000000000010293, RIP: 0xffffff8007aa3f40, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff881841c4a0, Error code: 0x0000000000000002, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff8169f13070 : 0xffffff8007a22fa9
0xffffff8169f130f0 : 0xffffff8007adbe2e
0xffffff8169f132c0 : 0xffffff8007af3326
0xffffff8169f132e0 : 0xffffff8007aa3f40
0xffffff8169f13400 : 0xffffff8007a9a317
0xffffff8169f13720 : 0xffffff8007dff67e
0xffffff8169f13750 : 0xffffff8007bd1a48
0xffffff8169f13820 : 0xffffff8007bd355e
0xffffff8169f13890 : 0xffffff8007bd0ed2
0xffffff8169f13a30 : 0xffffff8007bd0715
0xffffff8169f13cf0 : 0xffffff8007d6b1a6
0xffffff8169f13d80 : 0xffffff8007bfd9b1
0xffffff8169f13e00 : 0xffffff8007bf3565
0xffffff8169f13e50 : 0xffffff8007defa7e
0xffffff8169f13ef0 : 0xffffff8007defbf9
0xffffff8169f13f50 : 0xffffff8007e3e363
0xffffff8169f13fb0 : 0xffffff8007af3b26
BSD process name corresponding to current thread: backupd
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000007800000
Kernel text base: 0xffffff8007a00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 3498876429502
last loaded kext at 261411815550: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f884ee000, size 65536)
last unloaded kext at 322584529121: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f8870d000, size 65536)
loaded kexts:
net.telestream.driver.TelestreamAudio 1.1.0
com.Cycling74.driver.Soundflower 1.6.6
com.apple.filesystems.ntfs 3.11
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.15
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 1.2.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.AMDRadeonX3000 1.2.0
com.apple.kext.AMD6000Controller 1.2.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.kext.AMDSupport 1.2.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 12 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Backup+ SL
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
USB Device: Internal Memory Card Reader
Thunderbolt Bus: iMac, Apple Inc., 22.1
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 12 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0000, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Backup+ SL
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
USB Device: Internal Memory Card Reader
Thunderbolt Bus: iMac, Apple Inc., 22.1
I use my iMac daily for work and it happens from 4-10 times a day depending on what applications i'm using. More if I'm trying to render a video. It is really furstrating and keeps me from doing any work at all, I can't keep working like this but I have no choise. I really can't be without my computer for very long as I use it to do everything and I do not have another. Also I have all my files on the hard drive. I have bought a Seagate external HD to back up my files onto so I can make a genus bar appointment but everytime I run time machine or try to copy any of my files over to the external HD the machine restarts and disrupts the file transfer. So I can't even back up my files which are really important to me. I even had to retype this whole message becuase my imac restarted while I was fulling in this question.
What is worse is that I bought the extra warrenty (Apple Care) which is due to expire sometime in March 2014 I'm unsure of the date. Might have expired already I don't know. So I need to get this fixed ASAP.
Extra information on the machine:
iMac
27-inch, Mid 2011
Processor 3.4 GHz Intel Core i7
Memory 12 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6970M 2048 MB
Software OS X 10.9.2 (13C64)
Can anyone see from the information I have given about what could be wrong with my machine?
Any help or assistance would be much appriciated.
Thanks,
JamesHi. I am currently having the same issue on my 2011 27" 3.1 GHz i5 with 12 GB 1333 MHz DDR3
For the last couple of months I have been experiencing random restarts, power offs and so on. I have already had this escalated and had my machine taken into Apple to run a Hardware test. They redid the newest OSX version in store and ran the AHT for an hour and got no results. The Genius Bar were asked by Apple Canada to run an all night test. According to Apple they ran the test for 4 hours and got nothing. I was then told to take the machine home and run it with just the memory that was original in the machine. I stressed tested the video card with a benchmark tool called Heaven for 2 hours. 90C was the temp and no failure. I did a Terminal "Yes" loop for a couple of hours and no failure on the CPU. I ran the Apple Hardware Test for 11 minutes and this is the result.
I also have a video of what happened after I restarted the test after about a 5 minute cooldown period. 20 minutes into the test the Imac stalled and made 3 long beeps over and over again like an alarm with a long pause between. I took the memory out of the DIMM 0 & 1 slots and replaced them in the 2&3 slots rand the test and got nothing after 2 hours. I put the memory back in the original spot and ran it again and got no results. Apple contacted the "Genius" techs and they informed them that I had fixed the problem and everything should be good now. I was also told to go ahead and transfer back over my Time Machine Backup. Since this all happened I have had the Imac restart 2 times in the last almost 2 weeks and today got this error message
Thu Mar 20 13:25:18 2014
panic(cpu 1 caller 0xffffff80226dbe2e): Kernel trap at 0xffffff80228b3b40, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x0000000107b81000, CR3: 0x0000000025449000, CR4: 0x00000000000606e0
RAX: 0xffffff803f364ab0, RBX: 0x00000000000063e0, RCX: 0xffffff8022c50100, RDX: 0x0000000000006300
RSP: 0xffffff81842e3a60, RBP: 0xffffff81842e3aa0, RSI: 0xffffff803db9af08, RDI: 0x000000000000000f
R8: 0x0000000000000804, R9: 0x0000000000000001, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x000000000501a8c0, R13: 0xffffff8022cf2840, R14: 0xdeadbeefdeadbeef, R15: 0x0000000000000804
RFL: 0x0000000000010282, RIP: 0xffffff80228b3b40, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000107b81000, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff817b495df0 : 0xffffff8022622fa9
0xffffff817b495e70 : 0xffffff80226dbe2e
0xffffff817b496040 : 0xffffff80226f3326
0xffffff817b496060 : 0xffffff80228b3b40
0xffffff81842e3aa0 : 0xffffff80228e7a44
0xffffff81842e3c00 : 0xffffff80228c88c6
0xffffff81842e3c50 : 0xffffff80228c8bc2
0xffffff81842e3e30 : 0xffffff80228b6d2d
0xffffff81842e3e50 : 0xffffff8022852763
0xffffff81842e3e80 : 0xffffff8022834f83
0xffffff81842e3ea0 : 0xffffff802282b20c
0xffffff81842e3f50 : 0xffffff802283207c
0xffffff81842e3fb0 : 0xffffff80226d6ff7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000022400000
Kernel text base: 0xffffff8022600000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 44509557372694
last loaded kext at 43534719525427: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa4e64000, size 49152)
last unloaded kext at 43747598346449: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7fa4e64000, size 32768)
loaded kexts:
com.maudio.usb.fasttrackpro.driver 1.9.4
com.avast.AvastFileShield 2.1.0
com.avast.PacketForwarder 1.4
com.jft.driver.PdaNetDrv 1.0.64
com.orderedbytes.driver.ControllerMateFamily 4.4.3
com.orderedbytes.driver.CMUSBDevices 4.4.3
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AGPM 100.14.15
com.apple.driver.AppleHWAccess 1
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.kext.AMDFramebuffer 1.2.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.AMDRadeonX3000 1.2.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.kext.AMD6000Controller 1.2.0
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.kext.AMDSupport 1.2.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 630.35
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 3.1 GHz, 12 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E4130304C4620
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3034332E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Bluetooth PAN, Ethernet, en2
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub
USB Device: FastTrack Pro
USB Device: USB2.0 Hub
USB Device: Internal Memory Card Reader
USB Device: IR Receiver
USB Device: Hub
USB Device: USB Axiom 61
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: iMac, Apple Inc., 22.1
I would also like to add that The Second High Level tech I spoke to told me to use a program to take an image of what my computer was doing when the fresh install of Mavericks was installed and then again after the Time Machine restore. I sent both and have had no response back. The "Engineers of Apple" would be taking a look at those files. This is what I was told anyway's.
So I would like any advise because Apple hasn't been too helpful. I haven't heard anything back at all. Its been a little while. This seems that it could be an issue. I sat in the store speaking to a gentleman with a brand new iMac 27 inch that was having the same exact issues. I was told his was newer so they were not the same. The owner of the new iMac just rolled his eyes and laughed. James McConville seems to be having the same issue and I have read quite a few others before I saw this post from yesterday.
Help Us Please. -
Spontaneous Intel iMac Reboot under Leopard
I have three upgraded machines running under Leopard, two MacBooks and one Intel iMac. On only the Intel iMac I am experienced what can best be described as spontaneous reboots. Suddenly while working (web browsing with Safari) the screen will blank, no sound and reboot to the login screen.
Has happened twice in the last two days ... anyone else seeing this problem? Solution?Same sort of problem here. We use the machine primarily for viewing TV in the kitchen with eyeTV. There is no clear pattern to the reboots. This log shows the timestamps of recent reboots.
Nov 25 21:47:21 iLife bootlog[46]: BOOT_TIME: 1196045228 0
Nov 26 04:23:47 iLife bootlog[46]: BOOT_TIME: 1196069015 0
Nov 26 22:34:50 iLife bootlog[47]: BOOT_TIME: 1196134479 0
Nov 27 08:22:04 iLife bootlog[46]: BOOT_TIME: 1196169712 0
Nov 27 21:21:25 iLife bootlog[47]: BOOT_TIME: 1196216471 0
Nov 28 16:17:25 iLife bootlog[46]: BOOT_TIME: 1196284634 0
Nov 28 17:10:21 iLife bootlog[46]: BOOT_TIME: 1196287809 0
Nov 29 08:15:32 localhost bootlog[47]: BOOT_TIME: 1196342115 (user initiated reboot)
Dec 1 12:08:04 iLife bootlog[46]: BOOT_TIME: 1196528873 0
Dec 2 20:37:39 localhost bootlog[47]: BOOT_TIME: 1196645847 0 (user initiated reboot)
Dec 3 17:23:53 iLife bootlog[46]: BOOT_TIME: 1196720623 0
Since 11/29 all other apps but eyeTV have been turned and kept off. Two reboots since. We have eyeTV running on two other machines (iMac G5 and MacPro) with no problems so we do not believe the issue is that software. Will happily provide syslogs to Apple if they are interested. -
Why is my Intel iMac restarting randomly and USB keyboard not working randomly?
My intel iMac has been randomly rebooting itself without any error messages. It also seems to coincide with the keyboard (USB) not working, but not always. At first, it seemed to happen right after waking the computer from sleep, but now it happens when I am just sitting at the computer about once or twice a day. For now, i have temporarily removed all external devices (except time capsule) and disabled any bluetooth or iTunes synch'ing over wifi. I have also disabled all power management features.
I've tried different keyboards and resetting the SMC. Could bad memory cause this?Could be anything from a loose power cable, to loose or bad RAM module.
1. Check all your power connections, including the mag connector on the back of the iMac.
2. Reinstall the RAM modules, as per > iMac: How to remove or install memory. When installing new or reinstalling RAM, be sure to push firmly on each module with both thumbs to insure that they are fully seated in the slots.
Then if it is still acting up...
3. Run the > Extended Apple Hardware Test -
Intel iMac and H/K Soundsticks
Everytime my intel iMac wakes from sleep, it doesn't recognize my soundsticks. They're available in the system preferences/sound output, but when I choose them they won't play. The only way to get them to play is to unplug the power to the soundsticks, and this seems to restart them. I can't find any drivers online, but they always seemed to work without driveres on my other powerbooks and older imacs. Thanks to anyone who can help!
I am also having problems with SoundSticks (USB version). I have to unplug and reconnect after sleep, and sometimes I have to do it for no reason at all - they spontaneously stop working sometimes.
Skype tends to screw them up as well - I got around this by having Skype configured for the internal speakers.
In addition I have a Telex USB microphone which completely refuses to work. It is recognised by System Preferences, iChat, everything, but if I select it, no sound is being received.
This is EXTREMELY frustrating on what is, otherwise a fantastic machine.
I have used the Soundsticks, and the Telex microphone on a variety of Macs and PCs over the last 4 or 5 years with absolutely no problems whatsoever. In fact if I plug them into my desktop PC, or my 1.25GHz 15" Aluminium PB G4 right now, there are no problems whatsoever.
The only thing I can think to try is reformatting and reinstalling the iMac. When I set it up, I used the wizard to copy all files and apps from the PB. Maybe there is something conflicting somewhere.... -
New Macbook spontaneous restart
Hi all, I have a month old Macbook pro that has been spontaneously restarting with an error. It doesn't matter what I am doing on it; it will restart at any point in time randomly. I took it to the genius bar and they said the only restart they found was for software updates. In order to diagnose, they would need to keep it for a few days ( My job is all computer based, going to be difficult without a computer for a few days). I took it back home to see if the problem stopped- It stopped for a week, then yesterday I had three restarts. I am wondering if my issue is related to anything I have plugged in. I have a blue tooth mouse, a usb keyboard, and a second screen. I have tried the energy saver default restoration, no luck. Below are two error logs. Any thoughts before I have to leave it at the store?
Anonymous UUID: 920D0527-2225-8828-9A9E-574041C42F16
Mon Sep 29 08:02:48 2014
panic(cpu 2 caller 0xffffff800a0dc43e): Kernel trap at 0xffffff800a0a42c0, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000048f3e040, CR4: 0x00000000001606e0
RAX: 0xffffff800a6d0320, RBX: 0x0000000000000020, RCX: 0x0000000000000020, RDX: 0x0000000000000000
RSP: 0xffffff81fbe935e0, RBP: 0xffffff81fbe93600, RSI: 0xffffff802ae50438, RDI: 0xffffff800a6d0520
R8: 0xffffff8012835570, R9: 0xffffff802aefd1f8, R10: 0x0000000000000001, R11: 0x0000000001c98000
R12: 0x0000000000000000, R13: 0xffffff802da24fd0, R14: 0x000000000000015f, R15: 0xffffff802aefd1f8
RFL: 0x0000000000010282, RIP: 0xffffff800a0a42c0, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81fbe93270 : 0xffffff800a022f79
0xffffff81fbe932f0 : 0xffffff800a0dc43e
0xffffff81fbe934c0 : 0xffffff800a0f3976
0xffffff81fbe934e0 : 0xffffff800a0a42c0
0xffffff81fbe93600 : 0xffffff800a09a697
0xffffff81fbe93920 : 0xffffff800a401eee
0xffffff81fbe93950 : 0xffffff800a370bb5
0xffffff81fbe93a10 : 0xffffff800a200347
0xffffff81fbe93a80 : 0xffffff800a43aa1c
0xffffff81fbe93b20 : 0xffffff800a06d434
0xffffff81fbe93b70 : 0xffffff800a06c893
0xffffff81fbe93bb0 : 0xffffff800a0751d2
0xffffff81fbe93d50 : 0xffffff800a078a94
0xffffff81fbe93f20 : 0xffffff800a0dc87c
0xffffff81fbe93fb0 : 0xffffff800a0f387b
BSD process name corresponding to current thread: coresymbolicatio
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000009e00000
Kernel text base: 0xffffff800a000000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 232075633495671
last loaded kext at 222394697589308: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8c09c000, size 65536)
last unloaded kext at 222460043430988: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8c05b000, size 16384)
loaded kexts:
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AudioAUUC 1.60
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.AppleHDA 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.iokit.IOSurface 91.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: Disk
USB Device: KB800HM Kinesis Freestyle2 for Mac
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1
Anonymous UUID: 920D0527-2225-8828-9A9E-574041C42F16
Tue Sep 30 17:27:01 2014
panic(cpu 2 caller 0xffffff80126dc43e): Kernel trap at 0xffffff80126a42c0, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x00000001fd620017, CR4: 0x00000000001606e0
RAX: 0xffffff8012cd0320, RBX: 0x000000000000005b, RCX: 0x000000000000005b, RDX: 0x0000000000000000
RSP: 0xffffff81fd6e3b40, RBP: 0xffffff81fd6e3b60, RSI: 0xffffff80334915a0, RDI: 0xffffff8012cd08d0
R8: 0xffffff801a285e08, R9: 0xffffff8020b3d0b8, R10: 0x0000000000000100, R11: 0x00000000ffe00001
R12: 0xffffff8022ecec70, R13: 0xffffff80487fc1c0, R14: 0x00000000000001a4, R15: 0xffffff8020b3d0b8
RFL: 0x0000000000010282, RIP: 0xffffff80126a42c0, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff81fd6e37d0 : 0xffffff8012622f79
0xffffff81fd6e3850 : 0xffffff80126dc43e
0xffffff81fd6e3a20 : 0xffffff80126f3976
0xffffff81fd6e3a40 : 0xffffff80126a42c0
0xffffff81fd6e3b60 : 0xffffff80126a4f65
0xffffff81fd6e3b90 : 0xffffff8012691963
0xffffff81fd6e3ca0 : 0xffffff801269268c
0xffffff81fd6e3d10 : 0xffffff801268525e
0xffffff81fd6e3e00 : 0xffffff80126146b4
0xffffff81fd6e3e60 : 0xffffff8012614c80
0xffffff81fd6e3ef0 : 0xffffff801261dfef
0xffffff81fd6e3f70 : 0xffffff80126c9b9d
0xffffff81fd6e3fb0 : 0xffffff80126f4196
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x0000000012400000
Kernel text base: 0xffffff8012600000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 71186978178043
last loaded kext at 70114301282650: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f946bf000, size 20480)
last unloaded kext at 70174426302027: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f946bf000, size 16384)
loaded kexts:
com.xythos.kext.xdfs 1.6
com.apple.filesystems.smbfs 2.0.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.iokit.IOSurface 91.1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro11,2, BootROM MBP112.0138.B07, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 2.18f10
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: KB800HM Kinesis Freestyle2 for Mac
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
Intel iMac randomly relaunching Finder. RAM problem?
Several months ago I bought a new 3.06 GHz Intel iMac with 2GB of RAM. I also bought CS4 so I maxed out my RAM at 4GB with a 2x2GB RAM kit from Other World Computing.
I've noticed in the lately that everything will suddenly hang, the Dock won't appear when I cursor to the bottom, and then my desktop pic will change. I have my prefs set to choose a random one each day but this isn't happening at the right time, it's random. Not only that but if I open Dashboard after that it has to reload all of my widgets again. Plus any docked Finder or app windows pop back out to the desktop. It's like the Finder is being relaunched or something.
I'm wondering if this could be an issue with bad RAM or not having enough. With email, browser, FTP, time logger, and a few smaller apps going I can never really have more than a couple of the CS4 apps open without things getting sluggish. I try to avoid having more than 2 open at any one time. I've even dropped Photoshop's RAM usage settings from 70% to 60% to see if it makes any difference.
The problem is still happening and it seems to be happening more frequently. Things just relaunched and I went into Mail to minimize an email window. As soon as I clicked the yellow button things hanged again but not in the same way. No windows would minimize, the Dock wouldn't appear and I couldn't switch Spaces. When I went to restart, as soon as my cursor rolled over the Dock item in the Apple menu it stalled there for a short time before I was able to go down to restart. Then the restart sequence stalled and I had to force a shut down.
This is really frustrating as I was expecting a great new machine and software to replace my aging PowerMac G4 and older apps. Is there a way to test for bad RAM or does this sound like a known issue with CS4 or iMacs in general? I don't have the original 2x1GB RAM sticks any more, I sold them after installing my new RAM.
Any help would be greatly appreciated.I've been trying a few things here and there when I've had time, giving time in between to see if the problem reoccurs. So far I've done the following:
1. Repaired Permissions. No effect.
2. Used Onyx to clean the System, User and Font cache options listed by default. It also told me that S.M.A.R.T., startup volume, Permissions and Prefs are all ok. No effect.
3. I removed the RAM, inspected the boards and the slots. Can't see any sort of damage to either. I replaced the boards but swapped slots. Both boards are firmly seated. Also no effect.
I'm going to try running 1 board at a time, swapping slots if the problem continues. If it does I'll try creating a 2nd admin account and go from there.
I've also noticed at times when the hang happens it seems to be when I click on an item in my Dock (usually a folder of items). There have also been times that after it happens I'll switch to another space and the windows for different apps will have disappeared. The apps are still open but if I try choosing the missing window under View or Window they still won't appear. Same goes with trying to use Show All under the Finder menu. -
Intel iMac stuck at desktop screen, no menu bar, no finder, spinning ball
Hi, I've just run into a serious problem with my 24" Intel iMac not starting up properly. At first it was getting stuck on the gray screen, then I got it to the blue screen, and now finally I can get it as far as loading the desktop picture, the cursor comes up and is responsive to the mouse, but has now become the spinning beachball. There is no menu bar, and the finder will not load. It's been in this state for about ten minutes. What I did to get it to this state is:
1. Disconnect all peripherals. I'm using an Apple wireless keyboard and mighty mouse, too.
2. Reset the PRAM.
3. Reset the PMU.
4. Used the installation disc to run Apple Hardware Test (the short version) successfully...no problems.
5. Used the installation disc to run Disk First Aid. Corrected a minor problem with the file structure.
6. Used the installation disc to run Disk First Aid. Repaired permissions.
7. Performed a Safe Boot, and got to the log-in screen, did not log in, but restarted normally as suggested in one of the Apple support articles.
8. Am now staring at my desktop picture without the menu bar or the Finder, but the spinning beachball is chugging along and is responsive to my mouse.
If it is of any help, I've noticed for several months that the computer would occasionally fail to wake from sleep, and I'd need to force a shut down by holding the power button for several seconds. Could this have been a precursor to the current problem?
At this point, I'm not certain which version of 10.5 I have, because I can't check. But I've installed all the Apple updates that have come through, so I must be at the current version of 10.5. I can't remember exactly how much RAM I have installed, either, but it might be 3 GB. I installed a second memory module at the time of purchase, which I bought from Crucial.com.
I'm having to write this on my ancient PowerBook G4, which is still performing admirably under OS X 10.4.11. Thanks for any help or suggestions anyone can provide! : )It appears to have been a short of some sort on my power supply...it blew a capacitor somehow, though I don't know how/when that happened. Computer is on a surge protector, and generally sleeps during day while I'm away, but no power outages or other electrical issues occurred while I was out that I'm aware of.
Anyway, I had a new power supply installed by an Apple certified technician...opted not to do it myself...and discovered that the HD is perfectly fine. No data loss. Phew! Just two weeks w/o my computer, and no way to recover backup files on Time Capsule in the meantime.
Thanks for all the help and advice! -
I've had a 20" Intel iMac for over a year now and have never had very good success maintaining a connection to my network wirelessly. I have tried everything, but nothing fixes it permanently. It would just drop the network sporadically, especially if it hadn't been accessed in a day.
My DHCP is set up to lease IP's forever so that's not the problem.
I also have an Intel MacBook that I bought last summer. I've never had problems staying connected to the network with that (though it takes 30-40 seconds to reconnect from hibernation).
The odd thing is that even when the iMac was connected to the network the MacBook could never see it. Couldn't share itunes, couldn't connect to the shared drive, etc. It was almost as though the iMac was invisible to the network. Trust me, I've got no firewall, everything that can be shared is shared, it's as open as it can get (behind my secured router of course). Nothing.
Now, I've added an Apple TV to the mix. I had no problems getting it onto the network and the first time it found iTunes on the iMac and connected, synched, etc. I could stream video from it. All was good. For 1 day.
Then, day 2, nothing, can't find the iMac at all. Just says to make sure iTunes is open. It is, doesn't show the Apple TV in the devices either. I tried switching channels on the router, moving the apple tv around, stopping and restarting everything. Nothing. Wouldn't find it.
I finally got so frustrated (I had gotten the box out to send the apple tv back) that I grabbed a long network cable, plugged it into my router and ran it out the room, down the hall and plugged it into the iMac and disabled the airport card.
I brought up Safari, no problem. Tried iTunes and voila, there was the apple tv. Turned on the apple tv and bingo, there's my library.
I even went to my MacBook and there's the iMac on the network. Brought up iTunes and there's the shared library.
So, suffice it to say, there is a serious problem (and I've seen this posted over and over again) with the Airport cards in combination with the new Intel iMacs that does not seem to impact the Macbooks for some reason, at least not mine.
I guess I will leave it plugged into ethernet and try to hide the cable under the trim or something. I'm frustrated by this whole experience but I'm glad I found a way to get apple tv working.
Both my iMac and Macbook have all the latest software updates.I've had a 20" Intel iMac for over a year now and have never had very good success maintaining a connection to my network wirelessly. I have tried everything, but nothing fixes it permanently. It would just drop the network sporadically, especially if it hadn't been accessed in a day.
My DHCP is set up to lease IP's forever so that's not the problem.
I also have an Intel MacBook that I bought last summer. I've never had problems staying connected to the network with that (though it takes 30-40 seconds to reconnect from hibernation).
The odd thing is that even when the iMac was connected to the network the MacBook could never see it. Couldn't share itunes, couldn't connect to the shared drive, etc. It was almost as though the iMac was invisible to the network. Trust me, I've got no firewall, everything that can be shared is shared, it's as open as it can get (behind my secured router of course). Nothing.
Now, I've added an Apple TV to the mix. I had no problems getting it onto the network and the first time it found iTunes on the iMac and connected, synched, etc. I could stream video from it. All was good. For 1 day.
Then, day 2, nothing, can't find the iMac at all. Just says to make sure iTunes is open. It is, doesn't show the Apple TV in the devices either. I tried switching channels on the router, moving the apple tv around, stopping and restarting everything. Nothing. Wouldn't find it.
I finally got so frustrated (I had gotten the box out to send the apple tv back) that I grabbed a long network cable, plugged it into my router and ran it out the room, down the hall and plugged it into the iMac and disabled the airport card.
I brought up Safari, no problem. Tried iTunes and voila, there was the apple tv. Turned on the apple tv and bingo, there's my library.
I even went to my MacBook and there's the iMac on the network. Brought up iTunes and there's the shared library.
So, suffice it to say, there is a serious problem (and I've seen this posted over and over again) with the Airport cards in combination with the new Intel iMacs that does not seem to impact the Macbooks for some reason, at least not mine.
I guess I will leave it plugged into ethernet and try to hide the cable under the trim or something. I'm frustrated by this whole experience but I'm glad I found a way to get apple tv working.
Both my iMac and Macbook have all the latest software updates. -
Intel iMac freezes, reboots and other issues
Intel iMac 17" 1.83 Ghz model (Had for a while now)
1 GB of 667 MHz DDR2 SDRAM installed (Mac detects this fine)
Mac OS X 10.4.8
Beginning yesterday, the Mac froze when shutting World of Warcraft (which had been installed and working for at least two months). Computer completely hung. Restarted machine.
A few minutes later, the machine just switched itself off (or appeared to) - screen goes black. I held in power button for five seconds until I heard a click in the machine. This has happened repeatedly.
One time, the machine froze and the monitor refreshed at a visible rate (I could see the scan line) - each time the screen got darker.
Often, it will turn on, but the OS won't load unless I hold Alt down, or if I use OptionAlt+PR.
Ran disk utility from the install disk, only minor issues, all fixed. The problem of turning off still occurred.
Nothing in the kernel panic log. Diagnostics in System Profiler is saying it passes on the power on self test.
The confusing thing is, that after last night, I pulled the plug out, went to bed, praying to the computer fairy to fix it. This morning, it ran fine continuously for about 8 hours, running WoW, IRC app, iTunes etc. all fine.
Could it be a power supply issue? Is the thing overheating (the Mac is up to date with EFI Firmware update and SFC Firmware update).
I'm utterly stumped as to what's causing it. I don't want to send the thing off as then I'm without a computer.
Any ideas or advice?Has it done it since?
-
Performance issue with brand new intel iMac extreme
I am at a loss to explain a problem I've been having and I thought I might put it out to you guys.
In September I purchased a macbook Pro (2.4 ghz, 4 GB RAM) to use in video editing with Final Cut Pro, and for the most part I've been thrilled. I use 1TB LaCie external drives connected via FW800, and perform Multiclip editing with 4-5 video streams at a time and only on occasion have dropped frames during the editing process.
In December I determined that I needed to have an additional system, and thought a 2.8Ghz Intel iMac extreme would be an excellent choice, since for the same price I could get a little more power in the processor, more hard drive space and a bigger screen to work on. When we picked up the new system in the store (The Grove Apple Store in LA), we had them upgrade the memory to 4GB.
Since day one we have had performance issues, including problems playing streaming and DVD video, severe delays mounting and unmounting drives (firewire and USB) and application images, and freezing while doing even simple tasks like printing or checking email. These problems occur even while there are no external drives are connected. I have none of these issues with the Macbook Pro, which has virtually an identical set of programs installed, and both running the same version of Leopard.
I already took the original iMac back to the store, and they exchanged it, but did not have 4GB sets of RAM in stock so they took the RAM from the original machine and put it in the new one. They said if I continued to have problems then it was most likely the RAM and I should come back when they got more in stock. I DID have the same problems with the new machine, and took it back to the Apple Store and they swapped the memory. It seemed to improve the issue, but now I'm seeing the same severe performance issues again.
All tech support can do is tell me to do a PRAM reset, which seems to improve things very temporarily (but that may be my imagination) or have me restart, which at least has the ability to make the printing of documents capable.
What I'm wondering is if it is likely that the RAM is the issue and I just got another bad batch, or if the iMac has some weird glitch that isn't present in the macbook Pro...?? Or could I have possibly gotten 2 bad systems in a row? It's extremely frustrating, and I KNOW it shouldn't be this way! It's so bad I get better performance out of my single-core G5 tower! How do I get a good working system that operates like it should? Am I better off getting another Macbook Pro? I'd rather not for several reasons...
I have xbench on both the MBP and the iMac and can provide test numbers if they'll help, as well as any other info.
Thank you so much for reading my novella of a post and also for any insight you have!
Best,
TravisHi!
I got the same problem with my MacBook when it still was new in may 2006. It was supposed to be one of the faster Laptops around but it was soooo slow it drove me nuts. I can only advise to have a look if there is something hugging up your RAM and run some tests using these programs on your machine:
Xbench:
http://www.macupdate.com/info.php/id/10081
MenuMeters:
http://www.macupdate.com/info.php/id/10451
If they show any unusual results you might have your problem...
As to my problem with the MacBook: I did a complete re-install (writing the harddisk over with zeroes) and suddenly everything was just fine. (But be sure to back all your files before that, I learned this one the hard way.) I know it is just a standard answer, but it worked out for me this time...
Hope this helps in some ways.
Cheers,
Rene -
Intel iMac will not boot past gray screen
Intel iMac will not boot past gray screen
my system:
new (month old) 24" intel imac, 2.8 ghz, 4 gb ram.
running: leopard (upgraded from tiger, which was pre-installed at purchase), installed 10.5.1 update right before this huge problem occurred.
install discs on-hand: two-disc tiget set, single leopard upgrade disc.
what led to this:
i wanted to install windows using bootcamp on a 50 gb partition.
at this point i was running leopard 10.5
i followed all bootcamp instructions, printing out the guide, as well. once i got into the windows setup, i was prompted to choose a partition to install windows. unlike the bootcamp guide, which showed three partitions, one clearly labeled "bootcamp", i saw only one partition. not wanting to risk writing over my mac partition, i quit the setup and rebooted the mac os. after some googling around, i looked for firmware updates (didn't need any), and then software updates. i decided to try updating to 10.5.1.
i then ran through boot camp again, deleting my previous windows partition, creating a new one, and moving forward as before. once again, i was only shown one partition to choose from in the windows setup. i exited the setup again to reboot through the mac os, but this time, i was only given a blank gray screen.
here's what i have tried so far:
booting from a CD, holding down the C or D keys: no response (in fact, i have to restart the computer holding down the mouse button to be able to eject the CD)
booting with option key held down: gray screen
booting with option key held down with external bootable firewire drive attached: the firewire drive appears as a boot icon, and i can click on it within a five second window, but then the screen freezes after that time period, and nothing changes
booting into target mode while attached to another mac: gray screen (no firewire icon, and drive never shows up on other mac)
resetting NVRAM: i'm able to hear the boot chimes, but no difference in performance. gray screen every time
Safe boot: nothing but a gray screen
Verbose mode: gray screen
Single user mode: gray screen
Single user mode with firewire drive attached: occasionally (not every time), i am able to get the white on black terminal to show up. from here, i'm able to run fsck, but it appears to only be checking the firewire drive. i have tried several times to boot from here, and once it took me to a blue screen with movable arrow cursor, but it never went beyond this.
is there anything else left to try before taking it to apple?
any help would be greatly appreciated.
thanks,
Casey Burns
Casey Burns Illustration and Design
http://CaseyBurns.comI'd call Apple support at this point. You'll need
to put this issue on the record.
Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)
The wait may be long for an agent to come on the line
so expect that and have some other stuff to do in the meantime.
If you have the applecare protection plan, I'd ask about "onsite"
service.
I like your work ! Good luck !
Slim
Message was edited by: slimpikkunz
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