Intel macs consistently crash in AFP open/save dialog
Hi.
We are experiencing a problem whereas we cannot open or save any documents on our intel macs from the 10.4.8 xserve. The intel macs will crash the application trying to open or save, even while just browsing the directory structure on the server from within the open or save dialog boxes. The shares are mounted with AFP. When mounting with SMB, things are better in that open and save will work, but printing now crashes the intel macs.
If we copy the files on to the intel mac and open them locally, everything is fine. However, such is the collaboration on projects in my company that we must have work with the files on the server, lest everything become a mess. I have found that it is while browsing folders on the server that contain old files with resource-forks that this happens. We cannot remove these files, as they are often the basis for our work. (for instance, we convert old quark files to indesign).
The trouble is: This is consistent behaviour for all our new intel macs. The trouble apps are MS Office 2004 and Adobe CS2, though there could be others, I have not tested. Also, the problem can be reproduced on other xserves with folders with resource forks in them and intel macs and AFP-file sharing.
I cannot possibly be the only one experiencing this? Has anyone else been through this and found a solution?
The server is an xServe g4 with 10.4.8
I have not had any crashes locally when browsing a fileshare on an Intel Xserve running 10.4.8 , however the Standard Operating Procedure there is not to work directly off the server (no network home dirs either).
Quark doesn't support it (not unless you use QPS), nor does Adobe (only if you use VersionCue or one other of their products), they don't.
I saw someone crash the AFP server process (when the server was a different machine, running an earlier version of 10.4 server) when ignoring the SOP and trying to save directly to the fileshare using Office v. X. A reinstall of the application applying all updates fixed that, but so did following the SOP.
Issues with Office apps & trying to work directly off a fileshare have long plagued many people.
I am not surprised at all that trying to open or save directly off a fileshare, using Office which will be running under Rosetta, could cause even more problems.
Please understand that you will be pursuing workarounds at best.
Out of many hints others have given for this issue, one was: make sure the group listed for the .TemporaryItems has r+w permission(s).
Make sure your user is in that group.
chmod 1770 .TemporaryItems
Also check your Word prefs and be sure that autosave is saving to a local directory on your own machine.
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Photoshop Ext. CS5 (Mac) suddenly crashing upon file open
Hi.
Any help would be appreciated. I purchased CS5.5 extended about 3 weeks ago and all was working fine. Just yesterday Photoshop started crashing whenever I try to open files. I've deleted preferences several times, validated my fonts, restarted my Mac, etc. all to no avail. Photoshop has become useless to me and it's part of how I make my living. InDesign seems to work OK but I haven't tried Illustrator yet. Any thoughts?
Here is last night's crash report (half the time it crashes with no report).
Thank you!
Process:
Adobe Photoshop CS5.1 [750]
Path:
/Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
Identifier:
com.adobe.Photoshop
Version:
12.1 (12.1x20110328.r.145) (12.1)
Code Type:
X86-64 (Native)
Parent Process: launchd [121]
Date/Time:
2012-04-06 08:19:52.885 -0700
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
*** error for object 0x11811c808: incorrect checksum for freed object - object was probably modified after being freed.
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib
0x00007fff840e40b6 __kill + 10
1 libSystem.B.dylib
0x00007fff841849f6 abort + 83
2 libSystem.B.dylib
0x00007fff8417362d szone_error + 519
3 libSystem.B.dylib
0x00007fff840a066f small_free_list_remove_ptr + 154
4 libSystem.B.dylib
0x00007fff8409d171 szone_free_definite_size + 3256
5 ...ple.CoreServices.CarbonCore
0x00007fff8758d096 DisposePtr + 23
6 com.apple.QD
0x00007fff88abb685 CreateRGBA32FromPixMaps + 1541
7 com.apple.HIServices
0x00007fff8624eebb _ISGetBestCGImageForIndexedStorageData + 1872
8 com.apple.HIServices
0x00007fff8624dd48 _ISGetCGImageRefForISImageRef + 657
9 com.apple.HIServices
0x00007fff8624d728 PlotISImageRefInContext + 898
10 com.apple.HIServices
0x00007fff8624d37b PlotIconRefInContext + 206
11 com.apple.AppKit
0x00007fff81577be8 -[NSNavBrowserCell drawInteriorWithFrame:inView:] + 1376
12 com.apple.AppKit
0x00007fff812319fc -[NSTableView drawRow:clipRect:] + 1242
13 com.apple.AppKit
0x00007fff81830c5b -[NSNavBrowserTableView drawRow:clipRect:] + 225
14 com.apple.AppKit
0x00007fff812312ef -[NSTableView drawRowIndexes:clipRect:] + 369
15 com.apple.AppKit
0x00007fff8122fc9c -[NSTableView drawRect:] + 1302
16 com.apple.AppKit
0x00007fff81225d75 -[NSView _drawRect:clip:] + 3566
17 com.apple.AppKit
0x00007fff8122354b -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 2112
18 com.apple.AppKit
0x00007fff81223ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
19 com.apple.AppKit
0x00007fff81223ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
20 com.apple.AppKit
0x00007fff81223ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
21 com.apple.AppKit
0x00007fff81223ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
22 com.apple.AppKit
0x00007fff81223ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
23 com.apple.AppKit
0x00007fff81223ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
24 com.apple.AppKit
0x00007fff8135a238 -[NSBrowser _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 85
25 com.apple.AppKit
0x00007fff81223ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
26 com.apple.AppKit
0x00007fff81223ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
27 com.apple.AppKit
0x00007fff81223ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
28 com.apple.AppKit
0x00007fff81223ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
29 com.apple.AppKit
0x00007fff81223ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
30 com.apple.AppKit
0x00007fff81223ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
31 com.apple.AppKit
0x00007fff81223ed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
32 com.apple.AppKit
0x00007fff81222b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 254
33 com.apple.AppKit
0x00007fff8121f3de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
34 com.apple.AppKit
0x00007fff81198c0e -[NSView displayIfNeeded] + 969
35 com.apple.AppKit
0x00007fff81193aba _handleWindowNeedsDisplay + 678
36 com.apple.CoreFoundation
0x00007fff8100db07 __CFRunLoopDoObservers + 519
37 com.apple.CoreFoundation
0x00007fff80fe9434 __CFRunLoopRun + 468
38 com.apple.CoreFoundation
0x00007fff80fe8d8f CFRunLoopRunSpecific + 575
39 com.apple.HIToolbox
0x00007fff8307a7ee RunCurrentEventLoopInMode + 333
40 com.apple.HIToolbox
0x00007fff8307a5f3 ReceiveNextEventCommon + 310
41 com.apple.HIToolbox
0x00007fff8307a4ac BlockUntilNextEventMatchingListInMode + 59
42 com.apple.AppKit
0x00007fff81168eb2 _DPSNextEvent + 708
43 com.apple.AppKit
0x00007fff81168801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
44 com.apple.AppKit
0x00007fff813a3dc3 -[NSApplication _realDoModalLoop:peek:] + 442
45 com.apple.AppKit
0x00007fff813a1951 -[NSApplication runModalForWindow:] + 129
46 com.apple.AppKit
0x00007fff81607112 -[NSSavePanel runModal] + 318
47 com.adobe.Photoshop
0x00000001012f175f AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16864027
48 com.adobe.Photoshop
0x0000000100069644 0x100000000 + 431684
49 com.adobe.Photoshop
0x00000001006b0aad AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4015721
50 com.adobe.Photoshop
0x000000010006a430 0x100000000 + 435248
51 com.adobe.Photoshop
0x00000001006b422f AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4029931
52 com.adobe.Photoshop
0x000000010007b005 0x100000000 + 503813
53 com.adobe.Photoshop
0x00000001000e566e 0x100000000 + 939630
54 com.adobe.Photoshop
0x00000001000d5b5a 0x100000000 + 875354
55 com.adobe.Photoshop
0x00000001000d5bea 0x100000000 + 875498
56 com.adobe.Photoshop
0x00000001000662b5 0x100000000 + 418485
57 com.adobe.Photoshop
0x000000010007115a 0x100000000 + 463194
58 com.adobe.Photoshop
0x0000000100066573 0x100000000 + 419187
59 com.adobe.Photoshop
0x0000000100066636 0x100000000 + 419382
60 com.adobe.Photoshop
0x00000001012e2094 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16800848
61 com.apple.AppKit
0x00007fff8112e6de -[NSApplication run] + 474
62 com.adobe.Photoshop
0x00000001012e0644 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16794112
63 com.adobe.Photoshop
0x00000001012e10a1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16796765
64 com.adobe.Photoshop
0x0000000100068286 0x100000000 + 426630
65 com.adobe.Photoshop
0x0000000100237199 0x100000000 + 2322841
66 com.adobe.Photoshop
0x0000000100237229 0x100000000 + 2322985
67 com.adobe.Photoshop
0x0000000100002294 0x100000000 + 8852
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x00007fff840aec0a kevent + 10
1 libSystem.B.dylib
0x00007fff840b0add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib
0x00007fff840b07b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib
0x00007fff840b02de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib
0x00007fff840afc08 _pthread_wqthread + 353
5 libSystem.B.dylib
0x00007fff840afaa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib
0x00007fff840d0a6a __semwait_signal + 10
1 libSystem.B.dylib
0x00007fff840d4881 _pthread_cond_wait + 1286
2 com.adobe.amt.services
0x0000000107a64247 C_AMTUISwitchSuppressUpdates + 16439
3 com.adobe.amt.services
0x0000000107a5d39e C_EULA_SetState + 1742
4 com.adobe.amt.services
0x0000000107a642b2 C_AMTUISwitchSuppressUpdates + 16546
5 libSystem.B.dylib
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6 libSystem.B.dylib
0x00007fff840cee89 thread_start + 13
Thread 3:
0 libSystem.B.dylib
0x00007fff84095dce semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore
0x00007fff87625186 MPWaitOnSemaphore + 96
2 MultiProcessor Support
0x0000000113920b9b ThreadFunction(void*) + 69
3 ...ple.CoreServices.CarbonCore
0x00007fff875900d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib
0x00007fff840cefd6 _pthread_start + 331
5 libSystem.B.dylib
0x00007fff840cee89 thread_start + 13
Thread 4:
0 libSystem.B.dylib
0x00007fff840d0a6a __semwait_signal + 10
1 libSystem.B.dylib
0x00007fff840d4881 _pthread_cond_wait + 1286
2 ...ple.CoreServices.CarbonCore
0x00007fff8764ed87 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore
0x00007fff875bdff8 TSWaitOnConditionTimedRelative + 177
4 ...ple.CoreServices.CarbonCore
0x00007fff875b7efb MPWaitOnQueue + 215
5 AdobeACE
0x000000010598418d 0x10594a000 + 237965
6 AdobeACE
0x0000000105983b3a 0x10594a000 + 236346
7 ...ple.CoreServices.CarbonCore
0x00007fff875900d1 PrivateMPEntryPoint + 63
8 libSystem.B.dylib
0x00007fff840cefd6 _pthread_start + 331
9 libSystem.B.dylib
0x00007fff840cee89 thread_start + 13
Thread 5:
0 libSystem.B.dylib
0x00007fff840d0a6a __semwait_signal + 10
1 libSystem.B.dylib
0x00007fff840d08f9 nanosleep + 148
2 com.adobe.PSAutomate
0x0000000116fabfdb ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.PSAutomate
0x0000000116f8df13 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.PSAutomate
0x0000000116fac0d6 ScObjects::Thread::go(void*) + 166
5 libSystem.B.dylib
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6 libSystem.B.dylib
0x00007fff840cee89 thread_start + 13
Thread 6:
0 libSystem.B.dylib
0x00007fff840d0a6a __semwait_signal + 10
1 libSystem.B.dylib
0x00007fff840d4881 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl
0x0000000118a87ced APXGetHostAPI + 2467693
3 com.adobe.adobeswfl
0x000000011883fd09 APXGetHostAPI + 75657
4 com.adobe.adobeswfl
0x0000000118a87e01 APXGetHostAPI + 2467969
5 com.adobe.adobeswfl
0x0000000118a8816a APXGetHostAPI + 2468842
6 com.adobe.adobeswfl
0x0000000118a88299 APXGetHostAPI + 2469145
7 libSystem.B.dylib
0x00007fff840cefd6 _pthread_start + 331
8 libSystem.B.dylib
0x00007fff840cee89 thread_start + 13
Thread 7:
0 libSystem.B.dylib
0x00007fff840d0a6a __semwait_signal + 10
1 libSystem.B.dylib
0x00007fff840d4881 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl
0x0000000118a87ced APXGetHostAPI + 2467693
3 com.adobe.adobeswfl
0x000000011883fd09 APXGetHostAPI + 75657
4 com.adobe.adobeswfl
0x0000000118a87e01 APXGetHostAPI + 2467969
5 com.adobe.adobeswfl
0x0000000118a8816a APXGetHostAPI + 2468842
6 com.adobe.adobeswfl
0x0000000118a88299 APXGetHostAPI + 2469145
7 libSystem.B.dylib
0x00007fff840cefd6 _pthread_start + 331
8 libSystem.B.dylib
0x00007fff840cee89 thread_start + 13
Thread 8:
0 libSystem.B.dylib
0x00007fff84095d7a mach_msg_trap + 10
1 libSystem.B.dylib
0x00007fff840963ed mach_msg + 59
2 com.apple.CoreFoundation
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3 com.apple.CoreFoundation
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4 com.apple.CoreMediaIOServices
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5 com.apple.CoreMediaIOServices
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6 libSystem.B.dylib
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7 libSystem.B.dylib
0x00007fff840cee89 thread_start + 13
Thread 9:
0 libSystem.B.dylib
0x00007fff84095dda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib
0x00007fff840d4772 _pthread_cond_wait + 1015
2 com.adobe.adobeswfl
0x0000000118a87cb9 APXGetHostAPI + 2467641
3 com.adobe.adobeswfl
0x0000000118aa406c APXGetHostAPI + 2583276
4 com.adobe.adobeswfl
0x0000000118a87e01 APXGetHostAPI + 2467969
5 com.adobe.adobeswfl
0x0000000118a8816a APXGetHostAPI + 2468842
6 com.adobe.adobeswfl
0x0000000118a88299 APXGetHostAPI + 2469145
7 libSystem.B.dylib
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8 libSystem.B.dylib
0x00007fff840cee89 thread_start + 13
Thread 10:
0 libSystem.B.dylib
0x00007fff84095dda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib
0x00007fff840d4772 _pthread_cond_wait + 1015
2 com.adobe.adobeswfl
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3 com.adobe.adobeswfl
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4 com.adobe.adobeswfl
0x0000000118a87e01 APXGetHostAPI + 2467969
5 com.adobe.adobeswfl
0x0000000118a8816a APXGetHostAPI + 2468842
6 com.adobe.adobeswfl
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7 libSystem.B.dylib
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8 libSystem.B.dylib
0x00007fff840cee89 thread_start + 13
Thread 11:
0 libSystem.B.dylib
0x00007fff840d9956 recvfrom + 10
1 ServiceManager-Launcher.dylib
0x000000011b3da562 Invoke + 54020
2 ServiceManager-Launcher.dylib
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3 ServiceManager-Launcher.dylib
0x000000011b3d8706 Invoke + 46248
4 ServiceManager-Launcher.dylib
0x000000011b3d8761 Invoke + 46339
5 ServiceManager-Launcher.dylib
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6 ServiceManager-Launcher.dylib
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7 ServiceManager-Launcher.dylib
0x000000011b3d3086 Invoke + 24104
8 ServiceManager-Launcher.dylib
0x000000011b3d3b0f Invoke + 26801
9 ServiceManager-Launcher.dylib
0x000000011b3d3bfd Invoke + 27039
10 ServiceManager-Launcher.dylib
0x000000011b3d6eff Invoke + 40097
11 ServiceManager-Launcher.dylib
0x000000011b3d71a5 Invoke + 40775
12 ServiceManager-Launcher.dylib
0x000000011b3d7764 Invoke + 42246
13 ServiceManager-Launcher.dylib
0x000000011b3d7951 Invoke + 42739
14 ServiceManager-Launcher.dylib
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15 ServiceManager-Launcher.dylib
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16 ServiceManager-Launcher.dylib
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17 ServiceManager-Launcher.dylib
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18 libSystem.B.dylib
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19 libSystem.B.dylib
0x00007fff840cee89 thread_start + 13
Thread 12:
0 libSystem.B.dylib
0x00007fff840afa2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x00007fff840afe3c _pthread_wqthread + 917
2 libSystem.B.dylib
0x00007fff840afaa5 start_wqthread + 13
Thread 13:
0 libSystem.B.dylib
0x00007fff84095d7a mach_msg_trap + 10
1 libSystem.B.dylib
0x00007fff840963ed mach_msg + 59
2 com.apple.CoreFoundation
0x00007fff80fe9902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation
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4 com.apple.CoreFoundation
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5 com.apple.DesktopServices
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6 ...ple.CoreServices.CarbonCore
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7 libSystem.B.dylib
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8 libSystem.B.dylib
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Thread 14:
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0x00007fff840afa2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x00007fff840afe3c _pthread_wqthread + 917
2 libSystem.B.dylib
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Thread 15: Dispatch queue: TFSVolumeInfo::GetSyncGCDQueue
0 libSystem.B.dylib
0x00007fff840d04aa lstat64 + 10
1 com.apple.LaunchServices
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2 com.apple.LaunchServices
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3 com.apple.LaunchServices
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4 com.apple.LaunchServices
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5 com.apple.LaunchServices
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6 com.apple.LaunchServices
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7 com.apple.LaunchServices
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8 com.apple.LaunchServices
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9 com.apple.LaunchServices
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10 com.apple.LaunchServices
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11 com.apple.DesktopServices
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12 com.apple.DesktopServices
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13 com.apple.DesktopServices
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14 com.apple.DesktopServices
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15 com.apple.DesktopServices
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16 com.apple.DesktopServices
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17 libSystem.B.dylib
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19 libSystem.B.dylib
0x00007fff840b0734 _dispatch_queue_invoke + 57
20 libSystem.B.dylib
0x00007fff840b02de _dispatch_worker_thread2 + 252
21 libSystem.B.dylib
0x00007fff840afc08 _pthread_wqthread + 353
22 libSystem.B.dylib
0x00007fff840afaa5 start_wqthread + 13
Thread 16:
0 libSystem.B.dylib
0x00007fff840afa2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x00007fff840afe3c _pthread_wqthread + 917
2 libSystem.B.dylib
0x00007fff840afaa5 start_wqthread + 13
Thread 17:
0 libSystem.B.dylib
0x00007fff840afa2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x00007fff840afe3c _pthread_wqthread + 917
2 libSystem.B.dylib
0x00007fff840afaa5 start_wqthread + 13
Thread 18: com.apple.CFSocket.private
0 libSystem.B.dylib
0x00007fff840d9932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation
0x00007fff8100b468 __CFSocketManager + 824
2 libSystem.B.dylib
0x00007fff840cefd6 _pthread_start + 331
3 libSystem.B.dylib
0x00007fff840cee89 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000106f66000 rcx: 0x00007fff5fbf8398 rdx: 0x0000000000000000
rdi: 0x00000000000002ee rsi: 0x0000000000000006 rbp: 0x00007fff5fbf83b0 rsp: 0x00007fff5fbf8398
r8: 0x0000000000000e03 r9: 0x0000000000000000 r10: 0x00007fff840e00fa r11: 0x0000000000000206
r12: 0x0000000000000000 r13: 0x000000011811c808 r14: 0x0000000106c2a000 r15: 0x0000000106f660c0
rip: 0x00007fff840e40b6 rfl: 0x0000000000000206 cr2: 0x0000000112fbc000
Binary Images:
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0x104854000 -
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0x104882000 -
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0x10498f000 -
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0x1049ca000 -
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0x10594a000 -
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0x105a84000 -
0x105aa0fff +AdobeBIB ??? (???) <C0E29690-D406-8834-CA1D-0A4252A0946E> /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
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0x105b33000 -
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0x105c26000 -
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0x105d33000 -
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0x106c0a000 -
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0x106c17000 -
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0x113411000 -
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0x7fff80c06ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff80c07000 -
0x7fff80c07ff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff80c08000 -
0x7fff80c53fef com.apple.ImageCaptureCore 1.1 (1.1) <F23CA537-4F18-76FC-8D9C-ED6E645186FC> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x7fff80ca9000 -
0x7fff80d35fef SecurityFoundation ??? (???) <3F1F2727-C508-3630-E2C1-38361841FCE4> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff80d36000 -
0x7fff80d7dfff com.apple.QuickLookFramework 2.3 (327.6) <11DFB135-24A6-C0BC-5B97-ECE352A4B488> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff80d7e000 -
0x7fff80e40fe7 libFontParser.dylib ??? (???) <EF06F16C-0CC9-B4CA-7BD9-0A97FA967340> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x7fff80e41000 -
0x7fff80e84ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff80e85000 -
0x7fff80ed4ff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <0731C40D-71EF-B417-C83B-54C3527A36EA> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x7fff80ed5000 -
0x7fff80edaff7 com.apple.CommonPanels 1.2.4 (91) <4D84803B-BD06-D80E-15AE-EFBE43F93605> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff80edb000 -
0x7fff80f9cfef com.You're crashing deep inside Apple's code drawing the Open/Save dialog. Looks like it corrupted the heap or freed a bad object while trying to draw icons.
It's nowhere near any Adobe code, not even a callback function.
(and I love how the Cocoa code calls into QuickDraw)
Unfortunately, this appears to be an Apple bug, and there's not much we can do about it.
You can try deleting ~/Library/Preferences/com.adobe.photoshop.plist and see if resetting the OS prefs for the dialog helps. -
Mac Open / save dialog boxes in AI CC 2014
Any help with this would be appreciated!
After updating to os x 10.10.3, only the 'name' appears on the open/save dialog box in AI CC 2014. Other CC apps are not affected. Toggling the view button DOES NOT fix the problem. Anyone else experiencing this?
ThanksOS X Yosemite is doing this and it's also throwing the preview off the screen:
The mode in the photo of the earlier post, if you keep dragging the window over eventually you will get to the other options, but the File Open preview pane has become useless -
Open/Save Dialog, 9 min. Beachball Freeze
I am running OS 10.10.2 on a March 2009 iMac with 8GB RAM and 1TB HD.
PROBLEM: While working in Illustrator 18 (CC 2014), if I choose File > Open, the Open dialog appears but I get the spinning beachball for 9 minutes before file contents appear. I don't have the same problem in Photoshop or any other app. But after Googling, I see that a number of people have posted similar Console Log messages (see below) when using in a variety of apps in Yosemite, even in Apple's own Mail app. This tells me the root problem may not be specific to Illustrator, even though it only affects Illustrator in my case currently.
WHAT I TRIED:
1) Moved all Adobe Illustrator related PLISTS and preference files and folders to the Desktop and then launched Illustrator. I saw Illustrator rebuild new prefs files and all settings reverted back to stock. This proves my moving of the prefs to the Desktop was successful to cause a rebuild of new prefs and PLISTS. Even so, the BeachBall freeze appeared when I did a File > Open.
2) Rebooted with SHIFT held down (Safe Mode). But the beachball problem remains.
3) Disconnected all USB devices except keyboard/mouse, and turned off WiFi and BlueTooth, and even yanked my Ethernet cable. I also turned off Time Machine and Default Folder. But the problem remains, even through a reboot.
4) I removed DropBox and GoogleDrive and I closed all apps other than Illustrator, but to no avail.
5) Tried a Guest User, but that doesn't work with Adobe Apps. Ditto for a Standard user. You get an error dialog when you try to launch Adobe apps with that kind of user. So I then created an Admin user. Illustrator's Open dialog box displays files perfectly, as normal! A NEW ADMIN USER FIXES THE PROBLEM!
So a new Admin user fixes the beachball problem in the Open dialog, but for my normal Admin user there's the 9 min. beachball problem. And yet, SAFE MODE doesn't fix the problem while in my normal User. And neither does deleting Illustrator prefs. So it's clear there's still something lurking in my primary user account that is absent in the new Admin user account. But what? And how can I find it? (Migrating everything to a new User account is no easy task.)
Pertinent section of CONSOLE system.log:
Mar 6 13:27:03 iMac.local WindowServer[151]: disable_update_likely_unbalanced: UI updates still disabled by application "Adobe Illustrator CC 2014" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.
Mar 6 13:27:19 iMac.local NetAuthSysAgent[858]: DNSAddressResolver:Resolve CFNetServiceResolveWithTimeout failed
Mar 6 13:27:19 iMac.local NetAuthSysAgent[858]: ERROR: AFP_GetServerInfo - connect failed 64
Mar 6 13:27:49 iMac.local NetAuthSysAgent[858]: DNSAddressResolver:Resolve CFNetServiceResolveWithTimeout failed
Mar 6 13:27:49 iMac.local NetAuthSysAgent[858]: ERROR: AFP_GetServerInfo - connect failed 64
Mar 6 13:28:19 iMac.local NetAuthSysAgent[858]: DNSAddressResolver:Resolve CFNetServiceResolveWithTimeout failed
Mar 6 13:28:19 iMac.local NetAuthSysAgent[858]: ERROR: AFP_GetServerInfo - connect failed 64
Mar 6 13:28:24 iMac.local com.apple.SecurityServer[56]: Session 100025 created
Mar 6 13:28:49 iMac.local NetAuthSysAgent[858]: DNSAddressResolver:Resolve CFNetServiceResolveWithTimeout failed
Mar 6 13:28:49 iMac.local NetAuthSysAgent[858]: ERROR: AFP_GetServerInfo - connect failed 64
Mar 6 13:29:19 iMac.local NetAuthSysAgent[858]: DNSAddressResolver:Resolve CFNetServiceResolveWithTimeout failed
Mar 6 13:29:19 iMac.local NetAuthSysAgent[858]: ERROR: AFP_GetServerInfo - connect failed 64
the above repeats while time elapses (I deleted this part for brevity)
Mar 6 13:35:40 iMac.local mds[33]: (Volume.Normal:2464) volume:0x7f9823863800 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/WORK_SPACE
Mar 6 13:35:42 iMac com.apple.xpc.launchd[1] (com.apple.TMHelperAgent.SetupOffer): Service only ran for 2 seconds. Pushing respawn out by 8 seconds.
Mar 6 13:35:42 iMac.local mds[33]: (Volume.Normal:2464) volume:0x7f9824087000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/GLOBAL_SPACE
Mar 6 13:35:43 iMac.local WindowServer[151]: common_reenable_update: UI updates were finally reenabled by application "Adobe Illustrator CC 2014" after 534.23 seconds (server forcibly re-enabled them after 1.00 seconds)
I get the exact same set of messages that you see above every time I try to reproduce the problem, simply by doing a File > Open in Illustrator.
I assume AFP is Apple File Protocol? But what "server" is it trying so desperately in vain to "Get"? And why is a DNS resolver being used?
Anyway, as you can see from the Console log above, the beachball in the Open/Save dialog in Illustrator goes away after 534 seconds (about 9 min.). But it reappears each time I try to go to a new folder on my HD within that Open dialog. Each time takes exactly 534 seconds each time for the stupid beachball to go away when changing folders in the Open dialog.
This beachball freeze (for 9 min.) in Illustrator's Open dialog occurred every once and a while over the last several weeks, but now it consistently happens. And no, I've not installed any new software on my iMac other than Yosemite updates.
Once again, I would prefer to fix the root problem in my primary user account rather than migrate to a New User even though I now know a new Admin user account resolves the problem.
Please help.With regard to my cry for help...
Pretty please?
Here are links to other apps which show the same Console Log messages that I am seeing, proving this is not an issue exclusive to a single app:
Vmware & OS 10.10.2
Pertaining to networked HD's
Shared Mac on a Network
Prevents Time Capsule access and kills Time Machine too
OS 10.10 & Time Capsule woes
OS 10.9.2 & NAS woes
Yosemite & Time Capsule woes
iPhoto woes after Migration
More Time Capsule woes
Time Machine woes from Germany (translated)
mDNSResponder stuck in restart loop
If you read through all the above like I did, you're probably very tired by now. But if you had the same problem as I do, you would do anything to resolve it, hence my post here. So again, I plead for your kind help and attention to this problem!
The above links do tell me one thing, that a "network error" is at the heart of the Console log messages and my problem. And that remains true even when I've disconnected from the network entirely, leading me to believe that this is some sort of CACHING BUG. For truly, there is a Time Capsule at my office, and I do use Time Machine (although not saving to the TC but instead to an external FW HD). So... It is my guess that Yosemite has cached some network data it doesn't like and tries to access that data from a cache when the Open Dialog appears in Illustrator. But WHY ILLUSTRATOR in my case? It makes no sense to me at all. I would think it should consistently occur in the Open dialogs of all apps, but it's only in Illustrator.
I did have problems with my Time Machine backups after putting Yosemite on my iMac, but those issues were resolved in the 10.10.2 update.
In any case, if indeed it is a CACHING BUG, how then would I clear that stupid, evil cache?
Again, I would appreciate your kind thoughts and advice.
Thank you! -
My Mac has slowed down to an absolute crawl. I have reinstalled the OS, run Disk Warrior, Disk Utility, removed my preferences folder to see if something in there was actin' up, I've repaired the permissions, etc... Yet in any application (whether it's Photoshop CS 2, Safari, TextEdit, doesn't matter), if I hit "open" from within that application... no exaggeration... it can take anywhere between 45 seconds to a little over a minute for the dialog box to finally appear!
The last thing I want to do is nuke my machine. I am so tired of that being the solution whenever something can't be fixed.
Has anyone run into this? Does anyone have any ideas what to do to fix this problem without nuking the machine?
(this hasn't been a problem at all until, maybe 3 months ago or so... and I've been running Tiger since it was released)Holy cow. I am in complete shock.
...got up this morning, saw the suggestion 'bout the iDisk, figured I'd give it a try...
That was it!!! I've had a .mac account for years, have had my iDisk on my desktop for as long as I can remember. I wonder if something from software update somehow made my machine and the iDisk go "screwy" 'cause it started getting excruciatingly bad just a few months ago.
Thank you, thank you!! My machine has received a gigantic speed boost across the board, and the open/save dialog boxes now appear instantly when I call upon them, all my apps quit instantly now too. This is amazing! [breathes huge sigh of relief] -
Open/Save Dialog does not show new files?
Say you are working on a logic file in a folder and you have
a few audio and movie files in that folder, and you launch
Logic and via the open/save dialog window you add a few
files to your song and in that dialog window you can see
all the files in that folder.
Then, in the Finder you add a few more files and movies to
that folder and again use the open/save dialog window to
add more files BUT the new files you added since launching
logic are NOT SHOWN in the dialog window ! ?
What's the deal with that?
Every other app can show files added since the launch of the
application, why not Logic?
PowerBook G4 1GHz Mac OS X (10.3.9)project manager
um, yeah.
Should not need the project manager simply to see new files added to a directory in a Open/Save dialog window since last opening the app.
I did a scan, a extended scan, opened all the little turn down arrows of the
full path to the directory I knew there to be the new files and yes, Logic
shows them there in the "Project manager".
BUT Logic still does not show the files in the Open/Save dialog windows.
This is strange because even simple app like TextEdit can show
new files in it's Open/Save dialog function windows without the need of
a project manager.
I have to quit and re-launch each time to see any new files? -
Can't drag sidebar items in "open/save" dialog boxes - Mountain Lion
(First time poster) Using Mountain Lion 10.8.3 and InDesign CS6. Having errors. First was that smart folders made the Open/ Save dialog boxes crash when referenced in the "Favorites" section of sidebar. Next, and more serious, error, is that I cannot drag/ rearrange my sidebar items in this view. AKA I cannot take "Favorites" on the sidebar and drag that section below "Devices" or "Shared" or "Media" like I normally can in Finder or any other app for that matter. Recently installed SIMBL and "Colorful Sidebar" app but uninstalled and removed bundle file from SIMBL plugins folder in order to try and resolve this. Hard to say if this problem started before or after the third-party plugin was installed, but regardless, it's gone now, and still having problems. Help please! Thanks,
None of these are InDesign questions.
I'd suggest asking this is the Apple forums:
https://discussions.apple.com/index.jspa -
Multiple desktops etc in Open/Save dialogs
I have not found that this causes an actual problem (so far) but it is strange and anoying.
Recently, when doing a "save as" I found to my surprise that I had 2 "desktop" icons in the dialog window. As the days have gone by, this has grown to 16. Also 16 copies of all the icons from the side-bar. This is in both open and save dialog windows.
Recently I installed Modul8 and also I have used Vue 5 (which has crashed and refused to open since) but I cant see that this multiple copies in open/save dialog-windows is connected to this.
I have run Onyx, but it did not fix the problem.
Any ideas?See if macjack's solution works for you:
http://discussions.apple.com/thread.jspa?messageID=4445080�
If not, let us know.
Francine
Francine
Schwieder -
Mavericks vs Yosemite open/save dialog : Yosemite BUG
Hi,
I noticed a bug after upgrading from Mavericks to Yosemite regarding open/save dialogs.
I Googled this problem and find nothing related.
So I decided to make a comparison with fresh installs and latest updates:
- Mavericks 10.9.5
- Yosemite 10.10.2
Yosemite has clearly a performance bug on open/save dialogs.
On Mavericks, the animation is smooth and rapid.
On Yosemite, the animation lags and is not smooth at all.
I made a video on YouTube regarding this problem.
You can check it : http://youtu.be/t2WTaeKI3go
I would like to know if others have this problem and if there is a solution.
My configuration is :
MacBook Air 13" Mid-2011
1,7 GHz Intel Core i5
4 Go 1333 MHz DDR3
Intel HD Graphics 3000
SSD 256 GoSend Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer -
Open/Save Dialog Box Freeze
Hello,
Since updating to 10.4.7, the open/save dialog box freezes (beachball) after selecting a folder. Can anyone please point me in the right direction in solving my issue.
I used the ComboPPC updater and then ran Cocktail to repair permissions, cron scripts, clear caches etc.
I recently posted about the Finder freezing instead I should have mentioned that it was the Open/Save dialog box.
Regards,
DavidHi,
I am using model dialog box.
on page header i have copy The code as given in this http://jqueryui.com/dialog/#modal-message link
// page header code
<!doctype html> <html lang="en"><head> <meta charset="utf-8" /> <title>jQuery UI Dialog - Modal message</title> <link rel="stylesheet" href="http://code.jquery.com/ui/1.10.0/themes/base/jquery-ui.css" /> <script src="http://code.jquery.com/jquery-1.8.3.js"></script> <script src="http://code.jquery.com/ui/1.10.0/jquery-ui.js"></script> <link rel="stylesheet" href="/resources/demos/style.css" /> <script> $(function() { $( "#dialog-message" ).dialog({ modal: true, buttons: { Ok: function() { $( this ).dialog( "close" ); } } }); }); </script></head><body> <div id="dialog-message" title="Download complete"> <p> <span class="ui-icon ui-icon-circle-check" style="float: left; margin: 0 7px 50px 0;"></span> Your files have downloaded successfully into the My Downloads folder. </p> <p> Currently using <b>36% of your storage space</b>. </p></div> <p>Sed vel diam id libero <a href="http://example.com">rutrum convallis</a>. Donec aliquet leo vel magna. Phasellus rhoncus faucibus ante. Etiam bibendum, enim faucibus aliquet rhoncus, arcu felis ultricies neque, sit amet auctor elit eros a lectus.</p> </body></html> My Button name is "DOWNLOAD" and on button actions "REDIRECT TO URL"
on URL TARGET value is ==javascript: myFunction();
where i have to write this code to bind my apex buttons with dialog box.
apex.submit(myRequest);the steps i have written above, am doing right or not? Please help to place the code in apex with a right way.
Thanks & Regards
Vedant
Edited by: Vedant on Jan 28, 2013 12:53 AM -
Sort-by-type for column view in open/save dialog boxes?
Hello all,
I've done a fairly good search both on Google and in these forums and can't seem to find this question addressed. When I go to open or save something (in Preview, for example) I prefer to use Column View in the dialog box, since it is easy to see and navigate the folder structure. However, Column View always shows up sorted by name, even if I specified in Finder that the folder be sorted by type. Because of this, I have to scroll down and hunt for subfolders rather than having them conveniently listed at the top.
My question is this: is there a way to get Column View to sort by type in the open/save dialog boxes? (The Command+J that works in regular Finder does nothing in these dialog boxes.)
Thanks!No. Column view will only sort by name. If you wanted to put a space before each folder name, then they will sort to the top. Sorting by Kind will put folders above files, but it will also put anything else except files at the top. If there are only folders, however, that would put them first in the sort list.
-
Finder sidebar not updating with applications open/save dialog boxes
Hi all,
I've searched the threads and can't seem to find an answer to this recurring issue that I'm having.
I save folders to current projects in the Finder sidebar. However, I find that when I try to find those sidebar folders from within the open/save dialog applications that it is often times and old version of the sidebar. In the image linked below note the Finder sidebar on the left and the InDesign CS sidebar on the right. The list of folders is different. The version via InDesign seems to be an older cached version.
Screen capture: http://www.fabianross.com/forum-images/screen-capture.png
Does anyone know how to update this cached version to see the new list of folders?
Thanks,
JerryTry deleting this file: com.apple.sidebarlists.plist
/Users/YourName/Library/Preferences. Drag that file from the Preferences folder to the Trash, empty the Trash and reboot. See if that helps...
Seems to me that Adobe is very picky about where the files are kept on the hard drive. You might not want them in the Sidebar. Whenever you do an Adobe software update, the installer needs the path to where those files go. If it's missing in action, it can wreak havoc.
Make sure when you do Adobe updates, if there is a link included or a Read Me file, check that out first before installing anything.
Run Disk Utility and Repair Disk Permissions BEFORE and AFTER any software updates:
Launch Disk Utility. Select MacintoshHD in the panel on the left, select FirstAid, then click: Repair Disk Permissions. Quit DU when it's finished and reboot.
Carolyn -
Snow Leopard sidebar width in open/save dialog boxes
I think I found the answer to the infuriating non adjustable sidebar width in the open/save dialog box.
It requires finding the plist of every program you want to change (I know... annoying)
Close the application if open. Open the plist in Property List Editor (which is the default anyway so just double click) and delete any line which begins NSNavPanelExpanded...
Reopen the application and the sidebar now mirrors the settings in Finder (where the sidebar stays adjusted if you alt+click drag it).
I haven't restarted yet so don't know if it will stick but I don't see why it shouldn't, and I don't know if it will reflect further finder changes to the sidebar width.In the case of Photoshop it looks like NSNavBrowserPreferedColumnContentWidth also needs to be deleted, or a new value entered.
So it might be different for different programs -
Find in Open/Save Dialog boxes
The find in open/save dialog boxes seems to return unexpected results. Say I have two folders one called "Down under" and the other called "Down under 2". If I ask it to find "down" it only returns the file "Down under 2" and other files whose content may have the word "down" in them. The folder "Down under 2" only has jpegs in it. None have "Down" in the file name.
So what gives?Surely someone knows what is going on in spotlight. If I use Easyfind for the search it comes up with both files folders correctly.
-
Open/save dialog boxes stuck at (too small) default size
I've been having a relatively small issue with Mountain Lion that has become a big hassle. In past versions of OS X, whenever I'd resize an open/save dialog box in an application, it would be that size the next time I went to open/save. In Mountain Lion, however, those dialog boxes always default to the smallest possible size (which is too small to read a filename longer than a few characters). so I have to resize the dialog box — every time! I open and save a lot of files, so this gets pretty tedious. This doesn't seem to happen in apple programs, but it definitely does in the Office Suite and the Adobe Creative Suite, especially in CS4 Photoshop and Illustrator. Might be I can fix it by myself but I can't imagine where I may dig it.
You might try looking here for the Adobe products:
Adobe Help and Support
Try Microsoft support for the Office Products:
http://www.microsoft.com/mac
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