INTELLIGENT AGENT PROBLEM RECOVERY ON NT

Question

제품 : ORACLE SERVER
작성날짜 : 1997-12-16
The Oracle Intelligent Agent 7.3.3 on NT is self-configuring and
requires TCP/IP fully configured on the NT system.
The Agent's startup algorithm:
When the agent is started, the startup process reads the LISTENER.ORA,
TNSNAMES.ORA and NT REGISTRY. It compares the values stored in each location.
If any discrepencies exist, the agent service will either not start
or service discovery will not occur.
Starting the Intelligent Agent:
1. Verify the Sqlnet configuration files are correct:
- All sid entries in the LISTENER.ORA must have valid TCP/IP service
descriptors defined in the TNSNAMES.ORA file.
- The TNSNAMES.ORA should not contain service descriptors for local
sides not defined in the LISTENER.ORA file.
- TCP/IP must be fully configured on the system.
2. NT 4.0: Click on START->SETTINGS->CONTROL PANEL->SERVICES.
Highlight the service ORACLEAGENT. Click on the START button.
NT 3.51: Find the MAIN program group.
Click on CONTROL PANEL->SERVICES.
Highlight the service ORACLEAGENT. Click on the START button.
***NOTE: If the 7.3.3 agent will not start, verify the OEM version
is not 1.4.
If the version is 1.4, install the 8.0.3 Intelligent Agent.
Agent troubleshooting tips:
1. Verify TCP/IP is configured correctly.
- At a dos prompt, type HOSTNAME.
This is the actual configured TCP/IP HOSTNAME of the system.
- Verify the hostname resolved by the agent. The DBSNMP.ADDRESS
parameter in the ORANT/network/snmp_rw.ora contains this
information.
If the file does not contain the actual hostname, TCP/IP is not
properly configured on the system or the network.
2. Correcting TCP/IP configuration problems:
- Edit the WINNT\system32\drivers\etc\hosts and lmhosts files.
(*NOTE: If these files have never been used, only sample files will
exist in the directory. Either rename or copy the .sam files
to just the file name with no extention.)
- Follow the example below (replace the information in brackets
with the actual host information for that system.):
HOSTS file:
<122.111.111.111> <hostname>
LMHOSTS file:
<122.111.111.111. <netbios name or hostname> #PRE
- Delete the ORANT\network\agent\*.q and SERVICES.ORA files.
(*NOTE: The *.q files hold information about jobs and events.
Do not delete these files without first removing all jobs
and events registered against this agent.)
- Delete the $ORACLE_HOME\network\admin\SNMP_RO.ORA and      
SNMP_RW.ORA files.
- Restart the agent at a DOS prompt:
NET START ORACLEAGENT
3. Check the NT EVENT VIEWER->APPLICATIONS->LOG for any errors
starting the DBSNMP process.
4. Check the ORANT/NETWORK/LOG/NMICONF.LOG file for other possible
errors.
5. If using NTFS, check permissions to the \orant\network directory
structure.

Answer 1

Angus (guest) wrote:
: I've spent most of today trawling through these messages
looking
: for information on getting the Intelligent Agent up and
running
: on Linux, RedHat 6.0.
: I am running 8.0.5 EE with the glibcpatch installed (hopefully
: correctly, as I cannot get the README file of the FTP site).
: Everything works, the Agent even starts (2 * dbsnmp processes)
: but I cannot discover the services on my box from an NT
machine
blah-blah
I've reverted to RedHat5.2 and RedHat 5.1's version of TCL.
Everything now runs as expected.
Angus.
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