Intellisync Unknown error reported

I have a new Verizon Storm 2, Windows XP and Office 2007. I am unable to synchronize to outlook.
I have seen a number of reports with this exact log but no solution, tried everything from deleting the intellisync folder to complete reinstall of Desktop Manager.. spent 4 hours on the phone with RIM. They say it looks like a Microsoft bug, Reinstall XP. This is normally a we have no clue kind of admittance.
I also tried a new id on the system. Not sure what to try next.
10:37:19.125: Create empty table C:\DOCUME~1\Bruce\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}.CFG\TABLES.ITB at .\startup.cpp line 500
10:37:19.218: Empty table file C:\DOCUME~1\Bruce\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}.CFG\TABLES.ITB at .\startup.cpp line 519
Sun Nov 08 10:37:19 2009: Error 0x83110005.-2096037883.0 at .\syncactionengine.cpp line 1727
10:37:19.593: Empty table file C:\DOCUME~1\Bruce\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}.CFG\TABLES.ITB at .\startup.cpp line 519
Sun Nov 08 10:37:19 2009: Error 0x80043be6.-2147206170.0 at .\desktopsetupbase.cpp line 254
10:37:19.656: Create empty table C:\DOCUME~1\Bruce\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}.CFG\TABLES.ITB at .\startup.cpp line 500
10:37:19.750: Empty table file C:\DOCUME~1\Bruce\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}.CFG\TABLES.ITB at .\startup.cpp line 519
Sun Nov 08 10:37:20 2009: Error 0x83110005.-2096037883.0 at .\syncactionengine.cpp line 1727
10:37:20.156: Empty table file C:\DOCUME~1\Bruce\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}.CFG\TABLES.ITB at .\startup.cpp line 519
Sun Nov 08 10:37:20 2009: Error 0x80043be6.-2147206170.0 at .\desktopsetupbase.cpp line 2052
10:37:20.250: Create empty table C:\DOCUME~1\Bruce\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}.CFG\TABLES.ITB at .\startup.cpp line 500
10:37:20.281: Empty table file C:\DOCUME~1\Bruce\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}.CFG\TABLES.ITB at .\startup.cpp line 519
Sun Nov 08 10:37:20 2009: Error 0x83110005.-2096037883.0 at .\syncactionengine.cpp line 1727
10:37:20.640: Empty table file C:\DOCUME~1\Bruce\APPLIC~1\RESEAR~1\BLACKB~1\Intellisync\{10A31DA6-8BF9-4767-9C2E-E4C4F4FF2310}.CFG\TABLES.ITB at .\startup.cpp line 519
Sun Nov 08 10:37:20 2009: Error 0x80043be6.-2147206170.0 at .\desktopsetupbase.cpp line 254
Sun Nov 08 10:37:20 2009: Error CONFIGMANAGER: Source Directory doesn't exist.-2096037883.-2096037883 at .\syncconfigmanager.cpp line 1954
Sun Nov 08 10:37:20 2009: Error 0x83110005.-2096037883.0 at .\syncconfigmanager.cpp line 825
10:37:20.656: Directory does not exist and could not be created.
Sun Nov 08 10:37:20 2009: Error 0x80043bd6.-2147206186.0 at .\desktopsetupbase.cpp line 936
Sun Nov 08 10:37:20 2009: Error 0x80043bd6.-2147206186.0 at .\desktopsetupbase.cpp line 1530

Hello Pragmas,
I would recommend to uninstall BlackBerry Desktop Software http://bit.ly/aMZYJL along with both copies of Outlook. Make sure you have all the disks and instructions on clean uninstall of Microsoft Outlook. Once complete reinstall only 1 version of Outlook and install BlackBerry Desktop Software and configure the sync. 
Thank you and let us know how you make out.
-DrP
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Similar Messages

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    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    Occam's Razor nearly always applies when troubleshooting technology issues!
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    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
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