Intensity Pro not recognized within CS5.0.3

Had to format the drive.
Adobe CS 5 Production Premium
Windows 7 64bit
Quad-core
12gb ram
2 raid 0 + system drive
All adobe software is up to date.
All physical connections checked and re-checked.
Using composite from a VCR.
Installed software for Intensity card from CD rom.
Was informed of a firmware update.
Also installed latest driver.
Card not seen within Adobe in the capture option.
Card does not capture natively with its own BMD software.
Card shows up in Windows start menu, but that's all.
Feb 25 2013
Uninstalled card.
Re-installed the intensity version 3.9.4
Card now recognized in Adobe.
But still see nothing upon capture.
Re-updated firmware.
Card still seen in Adobe, but now captures in Black and white only.
Only difference here is the root install.
1st install was from CD rom.
This time it was from a version I had saved some time ago.
So now I have to figure out why it's capturing in black and white.
Anyone..?
Message was edited by: fnub

Thanks Bill.
Eric at ADK actually resolved this for me. I hadn't uninstalled the previous driver for the quadro 5000 card when that driver was updated and premiere was having issues with the multiple nividia drivers so it was really an nvidia issue. He unistalled all the previous drivers for the quadro and that fixed the issue.
Can't say enough wonderful things about Eric and ADK. Very friendly and patient but most importantly knowledgeable.

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