Interaction History --- BP Interaction Log

Hello,
We installed CRM 7.01 last year and now that 2012 has started i have noticed that in Interaction History (for accounts) only Interaction Logs from 2012 are visible.
How can i see the interaction log from the prior year(s)?
Help would be well appreciated.
Thanks

Hello Lisa.
Go to sm30 and find there a view by the pattern crmv1Ocust* (do not remember exact name). In it you can set different time options for interaction history and others . By default it is set as "this year". You can change it for instance to "last year" and get history for last 365 days from now.
Do not know why but SAP didn't put this customizing anywhere in SPRO.

Similar Messages

Synchronization of tasks and interaction logs with Outlook doesn't work

Dear SAP Experts,
I'm workink on CRM 7.0 (release 7.7.06.010).
We are trying to make the synchronization of activities, contacts and tasks from our CRM system to Microsoft Outlook.
It's working fine for the contacts and for the Apointment BP visit (transaction type Y020).
But no synchronization made for others activities (interaction log Y007 and telephone calls PCAL) or BP Tasks (Y030) we created in the system.
We just applied today SAP Note 1415263 and Groupware Integration 3.057.
I made the settings in the CRM Calendar tab in Outlook (with synchronization from CRM to Outlook), and checked apointment, contacts and tasks.
In customizing (CRM > Transactions > Basic settings > Define transaction types), I flagged for the following transaction types the little 'Calendar' box: Y020, Y030, Y007 and PCAL.
In another entry (CRM > CRM Middleware and related components > Settings for client-based synchronization), I indicated the transaction type Y020 for DEFAULT_APPT_PROC_TYPE and Y030 for DEFAULT_TASK_PROC_TYPE.
Any idea about what is missing or not already done?
Any help will be apppreciated.
Thanks in advance for your help,
Kind regards,
Grégory KREMSER
Edited by: Grégory Kremser on Feb 3, 2010 3:13 PM

We don't have a CAS array set up. We want the fail over to be fully manual and only fail over to another server when mb1 is in a completely failed state and won't be back up and running withing a set time frame. We can get everything working
on MB3 and only Outlook doesn't work when everything is on MB2. Outlook also doesn't work if databases are on another server and DNS is pointing Outlook to MB2 (again MB3 works fine).

Mail after interaction log with copied attachment

Hello experts!
I want to create a mail out of an interaction log with copied attachments.
This means:
1) I create an interaction log and add an attachment to it
2) I select "more" "send mail"
3) I want this mail to have the same attachment as the interaction log
Does anybody know how to solve this?
Greetings,
littlesam
EDIT: Right know I'm trying it with customizing, I created a BAPI, but I have no idea how to copy the attachments?
Edited by: littlesam on Apr 15, 2010 1:47 PM

Does anyone have a suggestion here?

Can I build a interactive log-in form with Edge and Export Raw code to edit?

Hey Everyone,
I love adobe edge, but I'm still getting used to it. It's very easy to use, but I ran into an issue. I am redesigning a webpage for a client and need to build a log-in page and re-design the site. The site is a Dashboard that will be on an ipad and computer. What I need to do is take my design and design a template for them to use. They require HTML4 and up with some coding (not a fan of coding, I am strictly a designer, and before you guys critize about why I took the job when I don't know coding, it's a side project they are having me do for them while the main design project is being evaluated and I'm on contract so I don't have a choice, still would like to learn how to achieve what I need) but I still want to maintain the animation I have planned for the log in, very simple nothing special. Basically what I want is when you log in and click in the "text" box the background image will go from the clear image to the blur image.
What I've done so far,
I built the log-in page as a test to see if it would work (didn't take long since I saved as a PSD and imporated the files). I've attached an imagw to show a visual of what I am trying to do. The animation works fgreat for what i need, but now I want the box I click in to be writtable inside and work with the animation. I can't seem to figure out how to make the box's I created typable to type in for a "Username" and "Password" in other word interative. I used the boxes provided in edge because they are HTML boxes, but I want them to become text boxes to enter the Username and Password (It doesn't have to be perfect just enough for me to type in to pass off to the programmers). I know you can make edge interative with muse and what not and I was hoping to achieve what I want for them so I can export it and pass it off to the programmers. Is there a way to add this in Edge? If not, I know you can export to Dreamweaver and when I import the file to Dreamweaver I just see a grey box with the file I created (.oma I think) from Edge but not the content unless I "Preview it" in a browser.
So is there a way to build what I want in edge without resorting to dreamweaver? If so and there is code to input can you guys provide step by step on how to put it in the program? And is there a way to export the project so I can pass the RAW code to the programmers to do there thing? Lastly, is there a way to incorporate Jquery mobile to Edge? For the Dashboard can I build the same thing in Edge? Example what will be in there are things like charts, Calendars, Dates, Etc, Etc. If I need to resort to building it in dreamweaver I can provide the code for you guys to alter to change for what I need. Like I said I'm not a big fan of coding and a little stranger to it. I just know the basics and the fact I haven't touched dreamweaver since CS4 makes it even harder to use. Some tools I like are gone such as AP divs. However i like the new elements you can inject into the program such as the Jquery stuff, but for the simplist things I want to do such as moving them left or right or centering them is a different story.
Please Help!
Thanks!

if you search on the forum you can find useful posts about creating a form in edge
Zaxist

How to track the users history who are logged in on server.

Hi, Can you help me when there are 10 users logged in and doing their tasks and when an administrator wants to see the history of operations/commands/tasks the users performed. How this can be achived?

Hi!
Look here

How to know the history of shrinking log files in mssql

hello,
In my SAP system some one shrinked the log file to 100 GB to 5 GB.How we would check when this
was shrinked recently .
Regards,
ARNS.

hi,
Did u check the logfile in sapdirectory.There will be entry of who changed the size and the time.
Also,
Goto the screen where we usually change the logfile size.In that particular field press f1 and goto technical setting screen. Get the program name , table name and field name.
Now using se11 try to open the table and check whether the changed by value is there for that table.
Also open the program and debug at change log file process block.use can see in which table it update the changes.
There is a case of caution in this case.
The size of the application server's System Log is determined by the
following SAP profile parameters. Once the current System Log reaches
the maximum file size, it gets moved to the old_file and and a new
System Log file gets created. The number of past days messages in the
System Log depends on the amount/activity of System Log messages and the
max file size. Once messages get rolled off the current and old files,
they are no longer retrievable.
rslg/local/file /usr/sap/<SID>/D*/log/SLOG<SYSNO>
rslg/local/old_file /usr/sap/<SID>/D*/log/SLOGO<SYSNO>
rslg/max_diskspace/local 1000000
rslg/central/file /usr/sap/<SID>/SYS/global/SLOGJ
rslg/central/old_file /usr/sap/<SID>/SYS/global/SLOGJO
rslg/max_diskspace/central 4000000 .

Can not create follow up transaction FS Quotation from Lead in Interaction

Dear All,
We have requirement wherein IC agent should be able create FS Quotation (Transaction type FSO1) from Lead transaction type in WEB UI.
I have made all the necessary cutomization for copy control. FS Quotation is also maintained for all chanel.
Its work fine in CRM Online. I can create FS Quotation from Lead transaction type but in WEB UI when I click on Follow up button from Lead transaction pop will appear but I can not see FS Quotation in pop up window.
What I found after investigation is that transaction type with Financial Contract as Leading business category can not be available for follow up from Lead in web ui but available in CRM online. When I change the leading business category to another one same transaction type can be seen for Follow up from Lead in web ui.
Please let me know if you have any suggestion or faced similar kind of issue.
Regards
Pankaj Vispute

Hello Pankaj,
Yes, I have discovered this behavior as well. It seems to be documented in SAP Note 1172066. Apparently only the four following category classes are allowed:
'A' : Interaction Log
'F' : Appointment
'G' : E-Mail
'H' : Task
Best regards,
John

How to record Campaign reference in Interaction Record?

Hi!
When I execute a campaign for a number of Business Partners / Customers in my Target Group, I would like each of those customers get a reference to that campaign in their interaction log.
How do I set up the system to do that? I'm using CRM 2007.
Best regards,
Christian

Hi Christian,
Did you get any solution? if yes plz let me also know the solution as we are working on the same thing and we are facing problem in updating the interaction object
Thanks in advance,
JM

Interactive script

Hi,
How to find question and answer id of existing interactive script? I have tried to search function in the interactive script edit in webclient UI, but no response. the system is crm 2007. Thanks

Hi Sanjib,
1. Can an interactive script be assigned to a transaction type (Task/Interaction log).
Interactive script can be assigned to 'campaigns' or 'call lists'. Refer below link which is very detail.
Interactive Scripting in SAP CRM (SAP Library - Interaction Center)
2. How to link Interactive Script to a Interaction record .
There is no option to assign interactive script to task / interaction log. However you can leverage 'Questionnaires' feature for task.
Rgds
Hari

History logging with Citrix access

Hello Everyone!
I'm accessing SAP via Citrix plug-in, the problem is, when I login to SAP with citrix, the system does not remember the history of previous logging.
For example, for every logging session I have to enable quick cut & paste, also when I press space bar, system does not show previously entered values.
I have checked IE browser settings on history deletion but it is not enabled to delete history on exit.
I further checked the SAP options settings Local data>>Histoty>>History Status>>On, even then on next logging there will not be any history when I press space bar.
Please suggest/guide on how to enable system to remember previously logged data.
Thanks.

Hello Shaiz,
Internet Explorer has no involvement in the SAP History files.
The "Backspace" key is the default key for history entries, so please test with this too.
Make sure that the profile for the user in Citrix is Read/Write. not read-only.
Jude

I have deleted the download log (history file) by mistake. Are there any method torestore the lost log file?

I have deleted the history file, a log in the Download Manager window by mistake, hitting the delete button which was hiding from other windows. I want to restore the download history file, if possible. Are there any way to recover the lost history log? Please help me to resolve this problem. Thank you.

You should be able to:
Backup the device
Transfer any purchases from the device that were not already downloaded into your new library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

I need to view the available commands and alias on my macbook. also i need to check system log history from terminal

I think I am missing some stuff in the commands. I need it to show a list of all available to me and alias ....any suggestions?
<Edited by Host>

rockymountainblues,
do you mean commands as in items in the Applications folder, or commands as in things that would be run from within Terminal? What sort of stuff do you think is missing from the commands?
By aliases, do you mean aliases within the shell that Terminal executes?
To check your system log history from Terminal, log in as an administrative user and go to /var/log. You should see several files with names that begin with system.log — the ones that end in .gz are inactive and compressed. The file named just system.log is the one that’s currently active.

Service Desk log history

Hi,
Is there anyway to keep a history of the logs in a messge when viewed in transaction data-->overview.
What seems to be happening in my case is that the last logs are overwritten by the new entries.
Thanks

Hi Nathenial,
Thanks for your reply. The change document log only captures the status change. The log history I'm after is the one in the overview page which has the following options depending on which ones have been enabled: (Description, Log, Final Note, Information for SAP...etc).
In there the first details of the logs are captured when a messagae processors or reporter fills in. But if some one else wants to put extra details using the same logs tab then it seems to overwrite the first entries with the latest one.
No such history is captured if the message is passed between 3-4 people to determine what previously has happened with the message.
That whats I'm after.

Scanner log/history

Is there any way I can retrieve the scanned history or a log from a HP LaserJet M3035xs MFP? I have been experiencing issues with our scanned documents not going through, want to see if I can check the history to see which have been sent successfully and which ones have not. Please advise, thank you.

Arnaud,
We can pick up some of this information - login failures etc. via the logs. Was there something specific you were concerned about?
Apologies for the delay.
Phil

Automatic creation of Activity/Ineraction log when BP data is changed

Hi Gurus,
How automatic business activity can be created from CRM Web UI when particular transaction is excuted.
for ex. when I change a Business partner details from Web UI,a automatic business activity/Interaction log needs to be created saying that BP details been changed.
I also develop this functionality for few more transactions.
Please give me a clear approach how this can be achieved.
Regards,
Ravi

Hi Ravi,
There are few ways to get this requirement done,
One Method of doing the same and which I also have tried is by Implementing the BADI 'PARTNER_UPDATE'.
Regards,
Anand T

Interaction History --- BP Interaction Log

Similar Messages

Maybe you are looking for