Interaction history in ICWC not showing dates
Hi,
The interaction history in ICWC(CRM 5.0,SP8) is not showing the date of the interactions viz., service ticket, interaction record. Is there any setting to be done for this? Please guide.
Shridhar
hi,
try this
IMG>CRM>Master data >BP>Accounts and Contact Persons in the Portal-->Specify Display Options for Interaction History/Activities/Opportunities
Select the area as -
SAP_CRM_CUST_INTERACT_CENTER or your relevant area
and make the settings for interaction history. you should be able to se the Fact sheet details with dates
Cheers!
Please reward if helpful
Raj
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hello experts,
I am currently modifying a code in a report where it shows PO's and it amount, downpayment, Invoice, GR, payment and balance. Now the problem is, some of the PO amount(it gets the amount from ekpo-netwr) does not show on the report output. the field is t_amount-netwr. I really need help on this one guys. Thanks and take care!
PERFORM process_with_budat.
FORM process_with_budat.
DELETE t_pohistory WHERE hist_type <> 'A'
AND hist_type <> 'E'
AND hist_type <> 'Q'.
LOOP AT t_account.
DELETE it_dtl WHERE ebeln = t_account-ebeln
AND psphi IS initial.
DELETE t_ekpo WHERE ebeln = t_account-ebeln
AND ebelp = t_account-po_item.
t_proj-ebelp = t_account-po_item.
SELECT SINGLE psphi FROM prps INTO t_proj-psphi
WHERE posid = t_account-wbs_elem_e.
CHECK sy-subrc = 0.
LOOP AT t_pohistory WHERE po_item = t_account-po_item
AND ebeln = t_account-ebeln.
t_amount-ebeln = t_account-ebeln.
t_amount-psphi = t_proj-psphi.
ON CHANGE OF t_pohistory-po_item.
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SELECT SINGLE netwr FROM ekpo INTO v_netwr
WHERE ebeln = t_account-ebeln
AND ebelp = t_account-po_item.
t_amount-netwr = v_netwr.
ENDON.
IF v_ebeln IS INITIAL AND v_ebelp IS INITIAL.
CLEAR v_netwr.
SELECT SINGLE netwr FROM ekpo INTO v_netwr
WHERE ebeln = t_account-ebeln
AND ebelp = t_account-po_item.
t_amount-netwr = v_netwr.
v_ebeln = t_account-ebeln.
v_ebelp = t_account-po_item.
ELSEIF v_ebeln <> t_account-ebeln AND
v_ebelp <> t_account-po_item.
CLEAR v_netwr.
SELECT SINGLE netwr FROM ekpo INTO v_netwr
WHERE ebeln = t_account-ebeln
AND ebelp = t_account-po_item.
t_amount-netwr = v_netwr.
v_ebeln = t_account-ebeln.
v_ebelp = t_account-po_item.
ELSEIF v_ebeln = t_account-ebeln AND
v_ebelp <> t_account-po_item.
CLEAR v_netwr.
SELECT SINGLE netwr FROM ekpo INTO v_netwr
WHERE ebeln = t_account-ebeln
AND ebelp = t_account-po_item.
t_amount-netwr = v_netwr.
v_ebeln = t_account-ebeln.
v_ebelp = t_account-po_item.
ENDIF.
CHECK NOT t_amount-psphi IS INITIAL.
if t_pohistory-pstng_date LE pa_augdt.
IF t_pohistory-pstng_date IN so_augdt.
IF t_pohistory-db_cr_ind = 'H'.
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t_pohistory-val_forcur = - t_pohistory-val_forcur.
t_pohistory-cl_val_loc = - t_pohistory-cl_val_loc.
ENDIF.
IF t_pohistory-hist_type = 'A'.
IF t_pohistory-currency <> 'PHP'.
t_amount-dpamt = t_amount-dpamt + t_pohistory-val_forcur.
ELSE.
t_amount-dpamt = t_amount-dpamt + t_pohistory-val_loccur.
ENDIF.
ELSEIF t_pohistory-hist_type = 'E'.
IF t_pohistory-currency <> 'PHP'.
t_amount-gramt = t_amount-gramt + t_pohistory-val_forcur.
ELSE.
t_amount-gramt = t_amount-gramt + t_pohistory-val_loccur.
ENDIF.
ELSEIF t_pohistory-hist_type = 'Q'.
IF t_pohistory-currency <> 'PHP'.
t_amount-iramt = t_amount-iramt + t_pohistory-val_forcur.
ELSE.
t_amount-iramt = t_amount-iramt + t_pohistory-val_loccur.
ENDIF.
ENDIF.
IF t_pohistory-currency <> 'PHP'.
IF t_pohistory-val_loccur = 0 OR
t_pohistory-val_forcur = 0.
t_amount-tramt = t_amount-iramt.
t_amount-tramt = t_amount-dpamt.
ELSE.
t_amount-tramt = t_amount-iramt.
ENDIF.
ELSE.
t_amount-tramt = t_amount-iramt.
t_amount-tramt = t_pohistory-cl_val_loc + t_amount-dpamt.
ENDIF.
IF NOT t_pohistory-cl_val_loc IS INITIAL.
CONCATENATE t_pohistory-mat_doc t_pohistory-doc_year
INTO bkpf-awkey.
SELECT SINGLE * FROM bkpf
WHERE awkey = bkpf-awkey.
*AVH - removed wrbtr and dmbtr from selection
SELECT augdt augbl shkzg FROM bsak
INTO (bsak-augdt,bsak-augbl,bsak-shkzg)
WHERE bukrs = bkpf-bukrs
AND gjahr = bkpf-gjahr
AND belnr = bkpf-belnr.
*AVH
if not bsak-augbl is initial.
select belnr gjahr from bsak
into (bsak-belnr, bsak-gjahr)
where bukrs = bkpf-bukrs
and belnr = bkpf-belnr
and gjahr = bkpf-gjahr.
select awkey from bkpf
into v_bkpf_aw
where bukrs = 'GLOB'
and belnr = bsak-belnr
and gjahr = bsak-gjahr.
w_len = strlen( v_bkpf_aw ).
w_off = w_len - 4.
v_awkey_1 = v_bkpf_aw+0(10).
v_awkey_2 = v_bkpf_aw+w_off(4).
select single dmbtr wrbtr from ekbe
into (ekbe-dmbtr, ekbe-wrbtr)
where belnr = v_awkey_1
and gjahr = v_awkey_2.
*AVH - Changed all bsak-wrbtr to ekbe-wrbtr and dmbtr to ekbe-dmbtr.
IF bsak-shkzg = 'H'.
ekbe-dmbtr = - ekbe-dmbtr.
ekbe-wrbtr = - ekbe-wrbtr.
ENDIF.
IF t_pohistory-currency <> 'PHP'.
IF bsak-augdt GT pa_augdt.
IF bsak-augdt IN so_augdt.
t_amount-tramt = t_amount-tramt + ekbe-wrbtr.
ENDIF.
ELSE.
IF bsak-augdt GT pa_augdt.
IF bsak-augdt IN so_augdt.
t_amount-tramt = t_amount-tramt + ekbe-dmbtr.
ENDIF.
ENDIF.
endselect.
endselect.
endselect.
endif.
ENDSELECT.
ENDIF.
IF t_account-distr_perc <> 0.
t_amount-dpamt = ( t_account-distr_perc *
t_amount-dpamt ) / 100.
t_amount-gramt = ( t_account-distr_perc *
t_amount-gramt ) / 100.
t_amount-iramt = ( t_account-distr_perc *
t_amount-iramt ) / 100.
t_amount-tramt = ( t_account-distr_perc *
t_amount-tramt ) / 100.
ENDIF.
ENDIF.
IF t_amount-tramt < 0.
t_amount-tramt = 0.
ENDIF.
t_amount-tramt = t_amount-iramt.
t_amount-blamt = t_amount-netwr - t_amount-tramt.
COLLECT t_amount. CLEAR t_amount.
APPEND t_proj.
ENDLOOP.
IF sy-subrc <> 0.
CLEAR v_netwr.
SELECT SINGLE netwr FROM ekpo INTO v_netwr
WHERE ebeln = t_account-ebeln
AND ebelp = t_account-po_item.
t_amount-ebeln = t_account-ebeln.
t_amount-psphi = t_proj-psphi.
t_amount-tramt = t_amount-iramt.
t_amount-blamt = t_amount-netwr - t_amount-tramt.
COLLECT t_amount. CLEAR t_amount.
APPEND t_proj.
ENDIF.
ENDLOOP.
endform.
**This is where it transfers the data**
LOOP AT t_amount.
it_dtl-netwr = t_amount-netwr.
it_dtl-dpamt = t_amount-dpamt.
it_dtl-gramt = t_amount-gramt.
it_dtl-iramt = t_amount-iramt.
it_dtl-tramt = t_amount-tramt.
it_dtl-blamt = t_amount-blamt.
MODIFY it_dtl TRANSPORTING netwr dpamt gramt
iramt tramt blamt
WHERE ebeln = t_amount-ebeln
AND psphi = t_amount-psphi.
CLEAR it_dtl.
ENDLOOP.hi ,
just place the code and check for a particular po if its there inthe ekpo table then it has to get it for ur select single query .
but ur logic is build on if --- endif.check this option first of all.
if in the debugging u see the value then as u say in the report output u r not able to see the value then the problem will be space alignment also.
check the value in debugging and let us know first of all . okay
vijay.
IF v_ebeln IS INITIAL AND v_ebelp IS INITIAL.
CLEAR v_netwr.
SELECT SINGLE netwr FROM ekpo INTO v_netwr
WHERE ebeln = t_account-ebeln
AND ebelp = t_account-po_item.
break-point.
t_amount-netwr = v_netwr.
v_ebeln = t_account-ebeln.
v_ebelp = t_account-po_item.
ELSEIF v_ebeln <> t_account-ebeln AND
v_ebelp <> t_account-po_item.
CLEAR v_netwr.
SELECT SINGLE netwr FROM ekpo INTO v_netwr
WHERE ebeln = t_account-ebeln
AND ebelp = t_account-po_item.
break-point.
t_amount-netwr = v_netwr.
v_ebeln = t_account-ebeln.
v_ebelp = t_account-po_item.
ELSEIF v_ebeln = t_account-ebeln AND
v_ebelp <> t_account-po_item.
CLEAR v_netwr.
SELECT SINGLE netwr FROM ekpo INTO v_netwr
WHERE ebeln = t_account-ebeln
AND ebelp = t_account-po_item.
break-point.
t_amount-netwr = v_netwr. -
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I have a report that is using a stored procedure. In this stored procedure we have many fields that are being passed over to Crystal. A small portion of these fields do not show any data when you browse them in Crystal. But when you check on the SQL Server 2005 side, they contain data. So we know that the issue is probably on the Crystal side because there is data on the SQL side.
I originally thought that the problem may be caused by Null values in the database, but I used Crystal to convert the Null's to numeric zero if it was a number, and still there was no data showing up.
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