Interactive Booklet is blank 7 sec .MOV file.... HELP

I just purchased 'The Captain and the Kid' by Elton John on the US Store.
(REALLY GREAT ALBUM!!!)
but the interactive booklet is a 7 second empty .mov file.... HOW DO I GET THE BOOKLET....
I reported it to iTunes (thru my purchase history) yesterday but have heard nothing....
HELP!

Codec : icod
I generally defer to folks like QuickTimeKirk on these sorts of matters, but I think that's the source of the problem. That's the Apple Intermediate Codec, an editing codec used on Macs:
http://discussions.apple.com/thread.jspa?messageID=7240374#7240374
... and it won't display on a PC:
http://discussions.apple.com/thread.jspa?messageID=7304343#7304343
Can the provider of the file re-export it using a different video codec for you?

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