Interactive Booklet Issues

I have a booklet for John Mayer which works fine, and then I just got one from Justin Timberlake's new album...and when I click on the booklet it 'plays' for like 4 seconds and doesn't open at all.
Is anyone else having this problem/how could I possibly remedy the problem.
thanks

rmb6687,
If you go into the Quicktime control panel, is Enable iTunes for Flash content currently selected?
This article has more information:
http://docs.info.apple.com/article.html?artnum=304388

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Interactive booklets no longer working with v7?

I just upgraded to iTunes 7 and now my interactive booklets no longer work. I think it may be a Quicktime issue, though, because I can't run them directly in Quicktime either. And to be clear, these are interactive booklets, not the regular .pdf booklets. They come in .mov container, examples include the latest Justin Timberlake album, also Outkast "Idlewild" and Yellowcard's "Lights and Sounds". When I double click the files in iTunes, there is activity up above in the now playing window but no viewer opens. When I execute the files in Quicktime, I get a window with no contents.
Any ideas?
Windows XP
Windows XP

Actually, there is a little more to it, because you can't then just click on the interactive book and start it up. What you really have to do is:
Open Quicktime and go to Quicktime : Quicktime Preferences (note that there are two preferences under the Quicktime menu!)
Click on the Advanced tab
Click on "Enable Flash"
Click OK
Quit Quicktime
Restart iTunes
Then click on an interactive book
Then click on the album art window to expand it (BUTT only if you are in the regular column view and are showing artwork. If you don't see album art here, go to View and Show Artwork. (BUTT if you are in the new rotating album view panel (that I do like, which you can choose in the upper right hand corner of the iTunes window), then clicking on the album artwork in the rotating view won't start up the interactive booklet. You have to click on the album artwork in the lower left-hand corner)).
Then, after the album artwork expands to a large window, click on this large album art window to start the book (BUTT if you click on the black control panel at the bottom of the album artwork window, then you'll just advance to the next album art - not helpful).

Shouldn't "Interactive Booklet" be the size of an Album booklet?

I noticed when trying to use the Killers "Sam's Town" interactive booklet, it popped up like the album art. I could click on these tiny words I couldn't read to get where I wanted, but I figured I'd make it bigger so I could actually see it. Then it's too big and it's all distorted with pixels. And what's all this about not being able to listen to music while viewing the booklet? I tried but couldn't figure this out. Is this possible? If not...this interactive booklet stuff is really bogus.

Doesn't seem like an issue to me.
Would you ban all cover tunes as well?
No one can remake a song?
Who decides who can sell their cover songs?
You want Apple to decide who can and cannot sell their legal music on itunes, based on what? If someone has made the song/album before, then Apple should deny the legal sale of the product?
Seems like a bad idea.

Interactive Booklet Problems & iTunes 7

Since upgrading to 7, I noticed that the interactive booklet I got with a couple of albums from the iTMS no longer function properly. Anyone else see the same issue?
You got one with P.O.D.'s "Testify" for example. It used to open up into a looping movie that was the booklet. Now it seems to play, but nothing appears.

I seem to be having the same problem. At first I thought it was my fault. I was irritated at how the 2 booklets I have would try to "play" when I was shuffling music, so I moved them outside of the iTunes folder, thinking I could open them outside of iTunes. When they wouldn't show anything other than a playbar, I put them back into iTunes, then they wouldn't play.
It doesn't make sense that they would break just by moving them. Is it iTunes 7's fault and not mine?

Interactive booklet doesn't show in Quicktime.

An interactive booklet from a cd that I bought from iTunes doesn't work. It plays in iTunes and in Quicktime, but the booklet doesn't show up. Is there a settings issue or something. I have the new iTunes.

Are you exporting or printing to PDF? You must export.
You must also select the options for interactive content.
What preset, if any are you using?

Interactive booklet not playing

I have had many interactive bookelets download when I have purchased entire albums. However, I can never get them to play. The show as a .mov file but are of 0 sec in length and neither iTunes nor QuickTime will play them. How can I access the interactive booklets?

Hi there, I've the same problem and numerous mails from Apple have failed to resolve the issue. I've included the latest in a long line of missives.
Here's hoping you have better luck!
An interactive booklet is a Flash file that provides some animation and a
way to interact to with the content that isn't possible with a PDF file.
The ones I've seen look a lot like a DVD menu, with options to see more
information about the artist or album. That's also why you have to have
Flash enabled before you can view them.
To view the interactive booklet, please be sure that you are using the newest version of iTunes, 7.0.2.
If you are using the newest iTunes version which was released this week, you will need to follow the steps below to view your interactive booklet:
1) Open iTunes.
2) Since you're a Mac user, select Preferences from the iTunes menu.
3) Click the General icon.
4) Make sure there's a check in the box next to "Play videos" and then select "in a separate window" from the dropdown menu.
If you continue to experience problems viewing the interactive booklet, please refer to the following article:
iTunes 7 won't play interactive booklets purchased from the iTunes Store
http://docs.info.apple.com/article.html?artnum=304388
PB Ti Mac OS X (10.3.9)

Interactive Booklet Does Nothing

Hi, I purchased Paul Oakenfold's new release called A Lively Mind last night. It comes with the bonus "Interactive Booklet - A Lively Mind.mov" which seems to do nothing in iTunes; I copied it out of iTunes and tried to open it with half-a-dozen apps listed in my Open-As contextural menu, but it always opens as a blank white box. Is it actually supposed to do anything and how do I get it working?
Thanks...

I'm having the same issue on a clean install. When power button was set to suspend, it worked, but I cannot get interactive power off to work. I verified that the ACPI event is coming through and is making it into the systemd journal, but Gnome does not seem to be responding to it.
As a workaround, you can use a keyboard shortcut to show the interactive power dialog. Just open Settings -> Keyboard -> Shortcuts -> System and set the "Log out" shortcut to whatever you wish or use the default Ctrl+Alt+Delete. I mapped mine to Ctrl+PowerOff because I am using Ctrl+Alt+Delete to show the interactive logout dialog from a custom shortcut.
Last edited by hashstat (2015-04-11 04:59:25)

HELP with Interactive Booklets purchased thru itunes

I have a 30 gb video ipod. A few of the albums I have purchased through itunes have an interactive booklet attached. When I sync my ipod with itunes, it says my ipod model can not support the interactive booklets. As a result I can't view them. Does anyone have an answer to why this is?????????? I figured that since I have a 5th generation ipod, viewing these booklets would not be an issue. Any help anyone could give would be greatly appreciated. Thanks

I would recommend calling apple http://www.apple.com/contact/phone_contacts.html
kEat0n

Interactive booklets no longer play in iTunes

All my interactive booklets from albums I bought at the iTunes Store no longer play! I am running Leopard with all the latest updates to my software. Thanks for any suggestions.

Revision:
From what I've read at macworld.com, Apple disabled the flash function in the latest QuickTime update due to a possible security breach. Why is it that Apple doesn't even mention this? I hope a fix is on the way.

Interactive booklets don't work, flash playback option nonexistent.

I have an interactive booklet, but whenever I open it, a black screen shows and it goes through 3 seconds of a silent track. I went to this link but the "Enable playback of Adobe Flash tracks" is nonexistent. I have the latest version of QuickTime and iTunes, as whenever I tell them to update it just tries to install Safari, obviously a bad idea.

... Unfortunately, that article about playing interactive booklets is out of date. With QuickTime 7.3.1 and above, the Flash handler has been disabled due to security concerns. There's some more info about that in the following document:
http://docs.info.apple.com/article.html?artnum=307176
... so that check box just doesn't exist anymore in the advanced preferences of a QT 7.4.1 (which it sounds like you've got, given that ASU is only telling you about Safari at the moment).
My guess is that we'll only get it back if a new, secure, Flash handler gets developed for Quicktime.

Interactive Booklet Question

I bought a yellowcard - lights and sounds interactive booklet from itunes but when I view it I can only get it in the area where album art usually is and when I stretch the side bar the font and everything is still very small. How do I use an interactive booklet on a large or full screen in Itunes?<

OK, never mind about the interactive booklet; I figured it out. Pretty cool.
emachines T2885 Windows XP

Problem with interactive booklet

i just bought B'Day, by Beyonce, whihc comes with an interactive booklet. i double click on it and nothing happens.... i tried to open it in Quicktime and RealPlayer but it wouldn't work
how does a digital booklet work?
does anyone know why this is happening?

I'm having the same problem. I sent them an e-mail last night and got some delusional response that had nothing to do with my question. I specifically asked about the "B'Day" interactive booklet and said it wouldn't work and all they said was you've downloaded "B'Day" already. I sent them a second e-mail, but I haven't heard back yet.
I'm also having a problem with my "Idlewild" interactive booklet. I can't get it to expand into a larger window. It's only done it once.
The whole interactive booklet thing seems like a complete mess. Not to mention they have 2 of the same version of "B'Day" on iTunes if you click on her name. I'm wondering if one version had the actual booklet and the other didn't. There was an incident with Danity Kane's album on release day also. They had two versions at first, one with a video and one without. But both were the same price. They eventually got rid of the one that didn't include the video. I knew it was an error. But I'm wondering if the same thing happened here.

Interactive booklet file missing: How do I get it back again?

I have the album "Highway Companion" Deluxe version by Tom Petty. I recently discovered that there is an interactive booklet that is is a movie file but the file contains no data. It's just a black/blank screen. I checked my purchase history for the download and I notice this item is not listed there - just the tracks and a video.
I don't know what happened to file, e.g., whether it got corrupted or never downloaded in the first place. I reported this a problem through the purchase history but haven't heard from iTunes.
Is it possible to get this file again? Or will I have to purchase the entire album again just to get the interactive booklet?

Just because it's only offering those two as installable doesn't mean the others aren't also on the disk!
Go to HD/Library/Receipts and see if there are any pkg files there with iPhoto in the name. If there are, delete them
Also, try using Pacifist to search and extract the installers from the disk.
Regards
TD

ITunes & Quicktime will not play Interactive Booklets purchased at iTunes

Have discovered that all interactive booklets that accompanied my iTunes purchases are no longer accessible through iTunes or Quicktime. Has this happened to others, and has anyone discovered a fix?
Thanks in advance for help.

if i try to open it from a folder using right click and open with quicktime, then it doesnt work (quicktime message is 'not working, searcing for a reason'
Hmmm ... that's still a bit odd. It would be nice if we can get that working properly too.
Can you try generating another couple of those error messages? Take a close note of the time showing on the PC when the messages are created. Now go into your Action Center, and find your Problem History. Look for QuickTime problem reports generated at the time of the errors.
Open the QuickTime problem reports and have a look through. Do they all seem to be saying the same thing? If so, paste the contents into a reply here so we can have a look.

Interactive Booklet

I have purchased the new audioslave album(great) However I cannot get anything out of the interactive booklet. I have tried in quick time and the same thing happens - It has a progress bar and a timer of 11 seconds but that is it.
I thought it was art work etc but it seems to be nothing.
Any ideas?

Hey, John, did you try the above (my last post)?
I have posts in two locations. On the other thread, I stated I already had the item on system preferences checked and followed the steps as outlined
Being the kind of guy that I am I went back and:
1 unchecked the item. Restarted (System reboot) the computer.
2 Check "enable Flash" and Restart (System reboot) the computer
3 Now double click the interactive booklet and well... you get an interactive booklet with one more step
4 Look for (either "Now Playing" or "Selected" [You and switch it] window in lower left corner) and in very small print (about 4 point) you can see four items
A Cover
B Photos
C Lyrics
D Discography
5 Double click that window [what I call the Album Cover window (Now Playing or selected] and you get an Interactive book and you and select from the four items (a to d) above.
Good heavens I either had it all the time and never double clicked that window. I used the old Mac Plus (early 90's) trick to deselect (turn off) and reboot and select and reboot. This trick still works for that spreadsheet program from the boys near Seattle
Bob6stringer wins a glass of sparkling cider for now saying go back and try it again.
There are five pages of people in the last 90 days that has this problem
Mac Mini 1.66 Mac OS X (10.4.7) Other Macs both PPC and Intel Core Duo Chips

Interactive Booklet Issues

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