Interactive image not working

I insert the interactive widget. I bring in an image and create the labels. I Set View. I click on Show Interactive Tools. But when I go to the iPad it shows the images with the labels but the photo is out of focus, the labels are out of focus, and there are no Interactive Tools. Any ideas would be appreciated.

I have this in the wrong forum and I think I may know the problem. It is now working fine since I removed 30 minutes worth of videos from my ibook. 

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