Interactive pdf cannot be opened on PC

I created an interactive PDF form in Indesign CS6. I am fine opening it with 'preview' for mac, and also with Adobe Acrobat Pro, but when someone else it opens on a windows computer with adobe reader, it says that you cannot save the filled in form. You can only fill in the form and print it, but not save the given answers on, for example, your desktop. Anybody know how to fix it? The form is a sort of questionaire that's used by kids on elementary schools.
Thanks in advance!

The person on the PC doens't have Adobe Acrobat, they have Adobe Reader (the free version). If they're using Reader earlier than Adobe Reader XI, they can't save a PDF unless you've "Reader Enabled" it.
If you have Acrobat Pro XI, make a copy of the file (because you'll disable editing on the only copy), and choose File > Save As Other > Reader Enabled PDF > Enable More Tools. The command is in a similar location in Acrobat Pro X. It's in earlier versions of Acrobat Pro but I think under the Advanced menu.

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That sounds more like a settings problem or missing plugin in IE than anything else.

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I'm creating an Interactive Pdf in InDesign and I want my pdf to open another supplemental pdf (of seperate but related information) but I want to be able to return to the main pdf when I finish looking at the supplemental information. Is there a way to make the supplemental pdf open in a seperate window? or is there a way to create a back button in the supplemental information linking it back to the main pdf?
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As far as I know, there's no way to do this in InDesign.
However, when creating a link in Acrobat Pro to another PDF file, you're given the option of having it open in the same window or in another window.So you should probably create those links in Acrobat instead.

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Hello,
I have the following problem. I have PDFs that were signed with a certificate from a private CA via Adobe LiveCycle ES2 Verison 9. These PDFs are sent out to users who then need to open and print them. To open the PDFs an authentication certificate is needed. All users have been issued such a certificate from a private CA. The users have Adobe reader version 8 to 11 installed.
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Nadine

AFAIK there were no code changes in this area between XI and DC, Are you doing all your processing on the same platform (Mac) or does the problem manifest when you move encrypted PDF between Mac and Windows. As I recall the problem that I was talking about manifest when encrypted PDFs were moved between platforms. If you do move your PDFs between platforms, then which Acrobat version do you use on which platform? Is it Acrobat DC on both Mac and Windows? On which platform/Acrobat version do you encrypt and on which platform/Acrobat version you try to open?

Xcelsius 2008 pdf cannot be opened with Adobe Reader 8.2

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Hi,
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Email button created in InDesign won't work on Interactive PDF. Anyone know a fix?

Hello there, I am trying to make a e-mail button work after its .swf file is imported into a new iD document and exported as a interactive PDF. I have tried various things and work around but I can not seem to be able top make it wrong. I ask iD twiter for help and after a conversation with them I was told to try here.
OS: Windows 7, iD Version 9.2.1 x64
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1. Create simple solid color box object. Add a text title to the box and otline the text.
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After doing this I click on the email buttons inside the interactive PDF but they dont start my email app (Outlook 2013) However every time I click either button a new empty Google Chrome window opens.
Here is a dropbox link to the files themselves, the type is outlines so no need to worry for missing fonts. https://www.dropbox.com/sh/fp76buzt98td8fy/4DD6tqImd9
I hope someone can help me getting this fixed. Http:// Link buttons work fine on interactive PDF's following this process. For soem reason the email ones are the only ones that wont work. I have to use this process because I am working with an interactive PDF that has an animated roll over menue that does not work with ePub so the only way for my project to work the way I want it too is by exporting .swf of the finished file, importing on a new iD file and re-exporting to a interactive PDF.
It was really hard finding anyhting related to this issue im having. Here is the only similar issue I could find and it is from 2008! http://forums.adobe.com/thread/324167 I do hope I am the one doing something wrong here and not that Adobe has not fixed this .swf email links issue.
Thanks for the help!
-Sebastian

Alright thanks! Ok this is what happens in my end:
- The interactive PDF you sent me works fine. The iD file opens fine as well and is exactly the same process so that checks.
-I exported your iD file to .swf, created a new iD document and imported the exported .swf file from the file you created. I exported this new document to interactive PDF. I open it and again I click the links and only google chrome windows open
This is the link it probably works fine on your end
https://www.dropbox.com/s/on5tun0v0eunjhu/buttons%20email%20text%20swf%20imported%20to%20i nteractive%20pdf.pdf
I think there is something going on in my end. "Google Chrome" or "Flash" might be intersecting email links or something becuase I cannot get these .swf + interactive pdf combo to open the email client not even after I used your iD file, exported .swf, imported it and export again to interactive pdf.
Again the interactive pdf you sent works fine and when I export my file to interactive pdf it works on my end as well, its only after i export to swf and then I use the file inside iD and export to interactive pdf that it does causes me trouble. I will see what I can do to fix this. At least it was working for you so if its only in my end then its not that bad but it will bugg me forever haha!
Thanks again for your help!! Sorry to take your time Salah!
-Sebastian

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Any service which converts the PDF into another format (Issuu, Google Docs, etc) will remove the interactivity. You should simply transfer the PDF to your website as a regular file, and either link to it or use an HTML <embed> code to display it. Linking is better as it will avoid error messages for people who don't have a PDF reading application installed.

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Hello Everybody,
While adobe interactive pdf is being opened the following warning appear:
Warning: This form is not supported with the current version of Acrobat or Adobe Reader.
Upgrade to the latest version for full support.
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Hello Otto,
Till now as far as I know... the XI team got answers that weren't helpful at all
The XI guy left our company...
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Best Regards,
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Cannot open/view/access interactive pdf form on iMac after updating Adobe Reader to 11.0.06.70. Please help!

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Quote
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
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Although I didn't follow your recommendations, they gave me some idea regarding what to do to resolve the issue.
The solution is actually very simple. I uninstalled my existing Adobe Reader (using CleanMyMac 2 but I believe moving the app to trash should do it as well), downloaded a fresh copy (version 11.0.04) and reinstalled it again. When the software was being installed, it asked whether I wanted to make Adobe Reader (AR) the default PDF reader. I indicated OK and allowed installation to proceed and finish.
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Known bug.
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Interactive pdf cannot be opened on PC

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