Interactive PDF crashes Acrobat 9
Has anyone experienced interactive PDFs causing Acrobat 9 to crash? The PDF was created using the Interactive PDF preset in InDesign CS5. The file contains buttons, SWF animations, and videos. The file is about 300MB, mostly from the embedded videos.
The PDF file opens without incident on most of our machines. On about half of the machines, Acrobat 9 crashes when opening the file. The error in the event log refers to an error in drvdx9.x3d.
OS: Windows XP SP3
Acrobat version: 9.0, 9.2, 9.4.1
The troubleshooting steps we have already tried include
updated chipset/display drivers on Rick’s laptop
copied the drvdx9.x3d file from my machine to his
updated DirectX
uninstalled/reinstalled/patched Acrobat
disabled hardware acceleration in Flash
I have checked and unchecked every single option in the preferences just to see what the result would be.
When comparing the preferences of PDFmaker 8 and PDFmaker 9 the differences are pretty obvious.
PDFmaker 8 will have 1 option more then PDFmaker 9. Its that option that will make the links in the index work.
I dont think posting screendumps will work, since our system is dutch and everything will be in dutch.
We have AA9.3, we always keep things updated.
Repairing Acrobat wont solve it. We only have 1 workstation with AA8 and its that station that has this option. All other AA9.x station dont.
I dont believe the option is removed completely, but probably moved to some other place to be checked or unchecked. I just dont know where..
Any more suggestions are welcome!
Regards,
Martijn van der Graaf
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Per-App Interval Since Last Report: 43267 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: DA45A647-3708-4919-A53C-E54D4E53A70B
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abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x939ee156 __kill + 10
1 libSystem.B.dylib 0x939ee148 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x93a80899 raise + 26
3 libSystem.B.dylib 0x93a969b8 abort + 93
4 atmo.mac.macho.3dif.bundle 0x1cbcde43 0x1cb96000 + 228931
5 atmo.mac.macho.3dif.bundle 0x1cbd004b stricmp(char const*, char const*) + 789
6 atmo.mac.macho.3dif.bundle 0x1cb9d535 T3DIFReader::~T3DIFReader() + 661
7 atmo.mac.macho.3dif.bundle 0x1cb9d612 U3DImportProc(unsigned int, e3_STREAM*, e3_SCENE*, e3_interface*) + 180
8 com.adobe.framework.adobe3d 0x1afbdc76 FILETYPE::Func3d(unsigned int, e3_STREAM*, e3_SCENE*, e3_interface*) + 154
9 com.adobe.framework.adobe3d 0x1afcb79b TSCENE3D::Create(e3_STREAM*, FILETYPE*, TSCENE3D**, unsigned int, CREATESCENESTRUCT*) + 951
10 com.adobe.framework.adobe3d 0x1af44a0f TSCENE3D::LoadObject(e3_STREAM*, e3_CONTEXT*, unsigned int, FILETYPE*, E3RESULT*) + 1353
11 com.adobe.framework.adobe3d 0x1ae7c25c V4CRHRenderContext::LoadObject(e3_NODE**, V4CRuntimeStream*, bool, V4CConversionSettings*) + 1262
12 com.adobe.framework.adobe3d 0x1ae6f95e V4CAtmoInstance::LoadObject(V4CRuntimeStream*, bool, V4CConversionSettings*) + 62
13 com.adobe.Acrobat.framework 0x80206f89 AcroSecurityBailOutImpl + 1607253
14 com.adobe.Acrobat.framework 0x8020721a AcroSecurityBailOutImpl + 1607910
15 com.adobe.Acrobat.framework 0x8020738f AcroSecurityBailOutImpl + 1608283
16 com.adobe.Acrobat.framework 0x8020876a AcroSecurityBailOutImpl + 1613366
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19 com.adobe.Acrobat.framework 0x8031055d AcroSecurityBailOutImpl + 2694185
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23 com.adobe.Acrobat.framework 0x803117ca AcroSecurityBailOutImpl + 2698902
24 com.adobe.Acrobat.framework 0x7fec5b84 RunAcrobat + 1043778
25 com.adobe.Acrobat.framework 0x7feb01f6 RunAcrobat + 955316
26 com.adobe.Acrobat.framework 0x7fe8c4c2 RunAcrobat + 808576
27 com.adobe.Acrobat.framework 0x7fe58109 RunAcrobat + 594631
28 com.adobe.Acrobat.framework 0x7fe3bc45 RunAcrobat + 478723
29 com.adobe.Acrobat.framework 0x7fe3b353 RunAcrobat + 476433
30 ...dobe.AcrobatPlugin.Comments 0x7aa59d0c AcroPluginMain + 122156
31 ...dobe.AcrobatPlugin.Comments 0x7aa59c86 AcroPluginMain + 122022
32 ...dobe.AcrobatPlugin.AcroForm 0x7b886b34 AcroPluginMain + 64356
33 ...adobe.AcrobatPlugin.Catalog 0x7b7c5610 AcroPluginMain + 5200
34 com.adobe.AcrobatPlugin.Search 0x74c2b3ef AcroPluginMain + 7607
35 com.adobe.Acrobat.framework 0x7fe3a9cf RunAcrobat + 473997
36 com.adobe.Acrobat.framework 0x800a4a85 AcroSecurityBailOutImpl + 155985
37 com.adobe.Acrobat.framework 0x801c34cf AcroSecurityBailOutImpl + 1330075
38 com.adobe.Acrobat.framework 0x801c372f AcroSecurityBailOutImpl + 1330683
39 com.adobe.Acrobat.framework 0x8028f8cf AcroSecurityBailOutImpl + 2166683
40 com.adobe.Acrobat.framework 0x8028f9e7 AcroSecurityBailOutImpl + 2166963
41 com.adobe.Acrobat.framework 0x800007c8 RunAcrobat + 2333062
42 com.apple.AppKit 0x94d80c46 -[NSApplication sendAction:to:from:] + 112
43 com.apple.AppKit 0x94d80af9 -[NSMenuItem _corePerformAction] + 435
44 com.apple.AppKit 0x94d807eb -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 174
45 com.apple.AppKit 0x94d806da -[NSMenu performActionForItemAtIndex:] + 65
46 com.apple.AppKit 0x94d8068d -[NSMenu _internalPerformActionForItemAtIndex:] + 50
47 com.apple.AppKit 0x94d805f3 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 97
48 com.apple.AppKit 0x94d80537 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 336
49 com.apple.AppKit 0x94d74c61 NSSLMMenuEventHandler + 404
50 com.apple.HIToolbox 0x9658bc2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
51 com.apple.HIToolbox 0x9658aef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
52 com.apple.HIToolbox 0x965ad7f3 SendEventToEventTarget + 52
53 com.apple.HIToolbox 0x965d9e87 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 448
54 com.apple.HIToolbox 0x965feb90 SendMenuCommandWithContextAndModifiers + 66
55 com.apple.HIToolbox 0x965feb47 SendMenuItemSelectedEvent + 121
56 com.apple.HIToolbox 0x965fea5d FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 152
57 com.apple.HIToolbox 0x965ce160 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 454
58 com.apple.HIToolbox 0x965cd8bb _HandleMenuSelection2 + 465
59 com.apple.HIToolbox 0x965cd6d9 _HandleMenuSelection + 53
60 com.apple.AppKit 0x94d6e1a2 _NSHandleCarbonMenuEvent + 285
61 com.apple.AppKit 0x94d42d3e _DPSNextEvent + 2304
62 com.apple.AppKit 0x94d41fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
63 com.apple.AppKit 0x94d04247 -[NSApplication run] + 821
64 com.adobe.Acrobat.framework 0x7fdc7a54 RunAcrobat + 3090
65 com.adobe.Acrobat.framework 0x7fdc6f80 RunAcrobat + 318
66 com.adobe.Acrobat.Pro 0x00002e8b start + 2371
67 com.adobe.Acrobat.Pro 0x0000264a start + 258
68 com.adobe.Acrobat.Pro 0x00002571 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
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5 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 2:
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1 libSystem.B.dylib 0x939bad02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x939bc998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x913d348e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x913bee15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x913ba7e3 MPWaitOnQueue + 250
6 AdobeACE 0x7fb2b391 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb2b305 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
10 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x939bb046 __semwait_signal + 10
1 libSystem.B.dylib 0x939bad02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x939bc998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x913d348e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x913bee15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x913ba7e3 MPWaitOnQueue + 250
6 AdobeACE 0x7fb2b391 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb2b305 TaskGlue + 17
8 ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
10 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x939bb046 __semwait_signal + 10
1 libSystem.B.dylib 0x939bad02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x939bc998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x913d348e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x913bee15 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x913ba7e3 MPWaitOnQueue + 250
6 AdobeACE 0x7fb2b391 ACEMPThread::Task() + 133
7 AdobeACE 0x7fb2b305 TaskGlue + 17
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9 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
10 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9398d0e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x939bac9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93a0345f pthread_cond_wait + 48
3 AdobeAGM 0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e85db94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e46b9e1 thread_proxy + 45
8 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
9 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9398d0e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x939bac9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93a0345f pthread_cond_wait + 48
3 AdobeAGM 0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e85db94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e46b9e1 thread_proxy + 45
8 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
9 libSystem.B.dylib 0x939ba682 thread_start + 34
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0 libSystem.B.dylib 0x9398d0e2 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x939bac9c _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93a0345f pthread_cond_wait + 48
3 AdobeAGM 0x7e46bbc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e46bb1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e85db94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e85ee1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e46b9e1 thread_proxy + 45
8 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
9 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x939b3922 kevent + 10
1 com.adobe.Acrobat.framework 0x80759ad6 AcroSecurityBailOutImpl + 7188898
2 com.adobe.Acrobat.framework 0x8068abf3 AcroSecurityBailOutImpl + 6341311
3 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
4 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x9398d0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x939bac85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x939e9aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x907b3d48 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x9076c9bd -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x9076c8a0 -[NSConditionLock lockWhenCondition:] + 69
6 ...adobe.acrobat.amtlibwrapper 0x185f92d1 AVAMTForegroundUpdateCheckEnabled + 116699
7 ...adobe.acrobat.amtlibwrapper 0x185ee341 AVAMTForegroundUpdateCheckEnabled + 71755
8 ...adobe.acrobat.amtlibwrapper 0x185f7d60 AVAMTForegroundUpdateCheckEnabled + 111210
9 com.apple.Foundation 0x90777ad0 -[NSThread main] + 45
10 com.apple.Foundation 0x90777a80 __NSThread__main__ + 1499
11 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
12 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9398d0fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x939bac85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x939e9aa8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x913bee3d TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x913ba7e3 MPWaitOnQueue + 250
5 ...adobe.AcrobatPlugin.Updater 0x73e4de30 AcroPluginMain + 126384
6 ...adobe.AcrobatPlugin.Updater 0x73e2f7f5 AcroPluginMain + 1909
7 ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
9 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x939b29b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x939b2f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 12:
0 libSystem.B.dylib 0x939b29b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x939b2f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 13:
0 libSystem.B.dylib 0x939b29b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x939b2f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 14:
0 libSystem.B.dylib 0x939b29b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x939b2f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 15:
0 libSystem.B.dylib 0x9398d09a mach_msg_trap + 10
1 libSystem.B.dylib 0x9398d807 mach_msg + 68
2 com.apple.CoreFoundation 0x9283937f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x92838464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9283e3a4 CFRunLoopRun + 84
5 com.apple.DesktopServices 0x968aac7d TSystemNotificationTask::SystemNotificationTaskProc(void*) + 643
6 ...ple.CoreServices.CarbonCore 0x9139e7ca PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
8 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x939b29b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x939b2f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 17:
0 libSystem.B.dylib 0x939b29b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x939b2f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x939b2b66 start_wqthread + 30
Thread 18: com.apple.CFSocket.private
0 libSystem.B.dylib 0x939ac066 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x92878c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x939ba7fd _pthread_start + 345
3 libSystem.B.dylib 0x939ba682 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x93a96967 ecx: 0xbfffbd6c edx: 0x939ee156
edi: 0x003a35e0 esi: 0x003a35e0 ebp: 0xbfffbd88 esp: 0xbfffbd6c
ss: 0x0000001f efl: 0x00000282 eip: 0x939ee156 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x1b1a060c
Binary Images:
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0x7d739000 - 0x7d9c3ff7 +AdobeCoolType ??? (???) <A1D9EA3E-870B-4920-9EC2-C38E35AE21DF> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x7e3f6000 - 0x7e410fff +AdobeBIB ??? (???) <579FC253-0ED0-4FBB-9379-0D657C9C22CA> /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
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0x900cc000 - 0x900ccff7 com.apple.Carbon 150 (152) <734BDB59-8B13-54FA-0653-AA8623DF9846> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x96b22000 - 0x96bdbfe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
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0x97461000 - 0x97475fe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x9749d000 - 0x97702feb com.apple.security 6.1.2 (55002) <7F00A51B-F22A-0EBC-A321-923472D686BD> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x977c7000 - 0x977d8ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x977d9000 - 0x977d9ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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0x97b98000 - 0x97c1affb SecurityFoundation ??? (???) <2E1F1AF0-A258-D215-2600-5DF03896D1F1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x97c2e000 - 0x98681ff7 com.apple.WebCore 6533.21 (6533.21.1) <09CE6602-4DB5-6E93-8593-4E1C57CB202F> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
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0x986bc000 - 0x986c0ff7 libGIF.dylib ??? (???) <447BC6E8-4C56-3D5D-983B-6BEA0D26F319> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x986c1000 - 0x986ccff7 libGL.dylib ??? (???) <4425B9AA-B494-A336-EABB-6BI don't think an interactive portion of a PDF is an obscure problem (lots of designers I know use rollable PDF files for emailing 3D models) and while I understand that it's in a legacy program, there is no guarantee if I purchase Acrobat X, that the same problem won't exist. It's no an issue in Reader 10 but then again, it wasn't an issue in Reader 9 either. Since Adobe doesn't give trial versions for Mac (stupid), I have no way of checking this. The problem doesn't annoy me as much as being an Adobe product user who upgraded only to not have functionality and not have a way to have it resolved.
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When clicking the Signature box in an interactive PDF form IE crashes.
When we click on the Signature box in an interactive PDF form loaded inside Internet Explorer, it will crash the browser with a message "Internet Explorer has stopped working."
We have tried:
-this on PDF forms created with Adobe Acrobat Professional X and XI
-loaded the forms on Windows 7 IE 8 and IE 9
-Adobe Reader X and XI
-loaded IE in no add-ons mode
and the issue still persists. We believe there is an issue with how Internet Explorer and Adobe are communicating but don't understand why clicking inside the Signature box, IE crashes? Any thoughts? Is this related to some kind of Windows update that is impacting the ability to sign PDFs when loaded inside IE browser?I will not be able to upload any forms as it is propietary information, but here are the steps taken to create the form using Adobe Acrobat Pro X or XI:
Open the PDF in Adobe Pro and click Tools.
In the Forms menu, click Edit.
Click Add New Field > Text Field.
Place the field on the document and edit the field name with the text [MAGICWORD]. This is a magic word that allows the signed form to be saved in the right location.
Click the All Properties link.
Change the Form Field from Visible to Hidden but Printable under Common Properties.
To add other visible magic word fields (optional), click Add New Field > Text Field.
Click Add New Field > Digital Signature.
Click Add New Field > Button.
Click the All Properties link.
Click the Actions tab.
Under Add an Action:
Select Trigger – Select Mouse Down.
Select Action – Select Submit a form.
Click Add.
Enter the URL:(https://anythingcangohere.com)
This enables the signed form to be submitted and saved in the right location.
Under Export Format, select PDF The complete document.
Click OK.
To add a label to the button, click the Options tab.
Label: – Enter Submit to athenaNet or Submit.
Click Close. -
I have created an interactive PDF using Illustrator that has mouse-overs. When i export the file and then open it in Acrobat there is odd pausing on teh image bewteen mousing over it and the text callout that shold then display. Did I export or save incorrectly?
Thank you for both responses! I'm impressed with the fact that you're reading my post.
I'm new to tech matters with Adobe/PDF/Nitro tho I've been using them for several years.
The original file was created by an agency and given to independent contractor to use. I don't know which program they used to create the form. And I don't know what XFA or LiveCycle Designer means because I'm not technically sophisticated unfortunately.
I used Nitro 6 to populate the data and have a number of forms already filled out, which I periodically open and modify and resubmit. But Nitro 6 is acting sick, despite reinstalling several times. I'm attempting to see if it's worth transitioning to Adobe Acrobat, i.e., can I reopen the forms I've populated and continue to work with them. I like some of the Adobe features for other purposes (e.g., OCR).
Any help in determining how to open the form while keeping the data?
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