Interactive pdf with movies/swf files doesn't work in up-to-date Acrobat Reader

Hi, I've a CS6 InDesign doc with movies (MP4's from a URL) and a few swf files. When exporting as an interactive pdf, all the links, movies, swf's work fine in my Acrobat Pro. They work fine on other peoples PC's with Acrobat Pro. But on all my clients PC's with up to date Reader, the movies are playing slow, and the pdf just doesn't work as expected. With links to next page etc not working either. They have up dated their Flash Player too. Still not working well.
Is there a magic fix? Can I re-save this pdf differently so they can experience all the interactive features properly?
I created a similar pdf last year from CS5, but adding in the movies & links on the pdf. Do I have to do this again?
Yours, mostly quite fed uply, Gina !

Is it possible that your client's PC is just a very slow machine? You might consider cutting out some of the interactivity if your PDF is to complex to be handled by less powerful machines.

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We are seeing varying behaviour when we try to open a PDF document which we have created as part of publishing to PDF in Captivate 6. The original project is a recorded PPT file which we publish to HTML5, SWF, ZIP and PDF. In some instances the interactive PDF opens fine, but in some instances we get something like this:
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Hey JT,
Came across this: http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html
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[Need Help ] My swf file doesn't work,but preview work ?

Hi... I'm new in Adobe flash CS3 , When i try to open up preview ,my project work just fine, but after exporting ,my movie keep on running, i've been trying with the simple file,and it doesn't work too.
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http://www.mediafire.com/?4433nrlo3z88dhj

Most people are not willing to download files, and using a service like medifire lessens the chances (a viral-behaving site). You will increase your chances of geting help if you explain the details of your design, what is not working, and provide any relevant code in your posting. A link to demo the failed functioning swf could be helpful as well.

Embedded swf file doesn't work after publishing

I am creating a lecture slides with embedded flashed swf which is created with AS3 including animation. It works well inside Powerpoint, butitdoen't work after publishing and running with web browser. My powerpoint version is 2007 and Adobe presenter is 7.07. I already look for soltutions by searching but I can't find one.

Thank Shubhi. I have found out the key problem of not running when embedding a flash into Adobe Presenter is that the Main class must be inherited MovieClip not Sprite as I created it before. Now it works perfectly for flash versions created from both Adobe Flash Pro. CS5.5 (11) and CS4 (10).

Making an interactive pdf with animations and a video?

Hi Everyone,
I'm working in InDesign CS6 and I've made a interactive pdf with swf animations, exported it to an interactive pdf and everything works great from the little animations to the page curl. Now, I would like to put a video in on one of the pages.
I've placed it as a .mov and a .mp4, exported as a .swf. It works great in the swf and the html file. It even works great when I export the video page as a interactive pdf by itself.
BUT, when I export all the pages in my doc (with the animations and the video) as a swf, then RE-import into ID, to export as a interactive pdf... the pdf only gives me a static window. ALL the other animations and page curls work though.
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Without seeing actual file, it´s hard to say what´s going on... but have you chekced that Flash Player in Acrobat finds your video? When you export SWF from InDesign, videos or any other placed rich media files are not embedded into the SWF. InDesign creates a resources folder next to SWF and stores those media assets into that folder. If you don´t have that folder same place with exported SWF, you will have problems.
If you place your video file into your layout and export as PDF, there shouldn´t be any problems. But if you place your video file into your layout, export as SWF, place that SWF back to InDesign and then export as PDF... then you will lose the connection between resulting PDF and resources InDesign created.
One way to solve that is to use public URL for placing videos. Thwn you won´t need actual video file stored locally. Downside is that Acrobat/Reader may throw an alert about that.
Another way is to open your Interactive PDF to Acrobat, select placed SWF and embedd resources folder into PDF manually.

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HI there
I am trying to create an interactive pdf with page curl from a book created in indesign CS5 that has multiple chapters. I found out how to do it with one file, however in the export menu for the book there is only the option to export it as a pdf or an epub file. No swf...
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I suppose you are talking about a work-around method where you export your actual layout as SWF and then place that SWF-file back to InDesign and export that as Interactive PDF?
Unfortunately you can use that method properly with 1SWF/1PDF combination only (as you have noticed). And there is no easy way to export multiple indd-files to one SWF.
Your only option is to combine your indd-documents to one indd manually. I think Move Pages tool in Pages panel´s menu is the best tool for that but prepare yourself to face problems with styles, master pages, pagesizes, preferences etc
If I were you, I´d try to find some other way to produce you eMagazine....

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I have inherited a project which requires the creation of large interactive pdfs with lots of buttons and hyperlinks. I am having continuing problems with buttons not working and long periods of wasted time as attempted exports fail.
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The largest books range from 264 MB to 411 MB – (764 to 1024 pages). Per book, the maximum number of buttons on each page is 16, linking separate files (subsections) in the book via text anchors. The buttons are created using Master Pages which are set for each file (subsection) in the book. 50% to 60% of the pages in each file (subsection) will also be referenced as 2 hyperlinks. One is the source page hyperlink on each workflow and the second is a listing on the source page as a possible navigation path. I have created hyperlink destinations for each page which is used to generate the source and navigation hyperlinks. With 2 hyperlinks representing 50%-60% of the pages - that means the largest book contains a maximum of 1200 hyperlinks. Each file (subsection) also has it’s own separate TOC and the bookmarks that are created (optionally) during the TOC creation process.   As currenlty formatted, the book is primarily images of workflows which mean 50%-60% of the pages contain pdf images.
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Those are the limitations you have to put up with.
Apple doesn't follow the PDF spec. It chooses which PDF features it will support.
As to the version number (v5 or v6 or the new multimedia features in v9), there is different support in different versions of Reader/Acrobat as the product has developed. You just need to post a message to downloaders that they need to view the file in Adobe Reader version X or above to get the best experience.
Other industry standards face the same problem: How can you add new feature like multimedia? You can't always be backwards compatible.

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G

Adobe Reader does not have this capability. I'm not aware of any other PDF viewers for iOS that do.

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That file has all the menu items in it.
A crossdomain file is use as a security measure. Perhaps I see it because I use a webpage on my own server to display your SWF file. Check to see if that's the case with you.
But I gave it another try.
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When I paste the <object> code in the HTML Snippet and use relative URLs to the menu in the folder mentioned above, I noticed that the XMLHorizontalMenu.xml is expected to be in the Pagename_files folder. That folder belongs to the iWeb pages it is embedded in. When I put the xml file there, the menu works.
You have to check the design of the menu.swf file.
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Problem in interactive pdf playing wrong sound file for all

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HT1296 When I sync my iphone with Windows 7, the contact moves to my computer, but the contact is not complete. No phone numbers. What am I doing wrong? I have also tried sync-ing with Yahoo, and that doesn't work either.

When I sync my iphone with Windows 7, the contact moves to my computer, but the contact is not complete. No phone numbers. What am I doing wrong? I have also tried sync-ing with Yahoo, and that doesn't work either.

The music sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
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Interactive pdf with movies/swf files doesn't work in up-to-date Acrobat Reader

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