Interactive script editor in webclient

HI,
In webclient I can't found interactive script editor under business role IC_MANAGER, which work center should be assigned?
BR,
ROBERT

You can launch it from PROCESS MODELING workcenter : Interactive Script Editor on Create link groups.
Workcenter : IC-MGRPM
Group ID : IC-MGPM-CR
Logical Link ID : IC-SCREDIT
If it doesn't appear, you can go to your business role customizing and make it visible from "Adjust Work Center Group Links" folder of Business Role customizing
You can also launch it from GUI :
Add to your favorites a BSP Application : CRM_IC_ISE, with start page default.htm. (Sometimes it doesn't work due to JRE version, you can switch the start page to another .htm file as a workaround)
Hope this helps,
BR,
Cenk Sezgin

Similar Messages

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  • Interactive Script Editor: add answer and buttons in a question

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  • Call List Management and Interactive Script Editor Examples

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  • Action in Interactive Script for IC Webclient

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  • Interactive Script Editor

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    Dear Hongyan,
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  • Interactive Script Editor-Launch transaction

    Hi All,
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    Elmar Adams

    Hi Elmar,
    I think I know what you mean with templates. Within the script repository of the IC_MANAGER profile there is a node calls u201CTemplatesu201D. The node contains the folder DAFAULT and there you can find all the templates that are also described in the SAP help [http://help.sap.com/saphelp_crm70/helpdata/en/45/f0667d622206f6e10000000a155369/content.htm] John already mentioned.
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    Thea

  • BW report for interactive scripts in CRM 4.0 webclient

    Hi, experts,
    good day,
    currently we have a requirement to develop interctive scripts in webclient environment , and developing in Interactive scripting editor,
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    sree

    Hi, john
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    and in scripting profile , i have a field called ""History "" in this i have  2 options ""record script data in BW"" and ""Do not record"",
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    so i am planning like, i can go for a custom table, with the required fields like, user , date of run, time of run, department name , average time to run the script, ... etc
    this table record the data from actions in the webclient where CRA runs the scripts daily ,
    then we can generate a report from the BW or can run in CRM ,
    i think if you want i can write a new functionality  document for SAP AG , to add this functionality ,
    but please guide me in the above issue,
    regards
    sree

  • Interactive scripts in CRM 4.0

    Hi All,
    I am working in CRM 4.0.
    I created a interactive script in interactive script editor ( BSP CRM_IC_ISE).
    I could not see any buttons to create a transport request in the toolbar in script editor. I can see the button to download the script.
    For my script i created new actions, new answers (buttons,checkboxes), questions etc. I downloaded the script and saved as a XML file.
    I imported/uploaded the same script file in quality system. The script is imported into the quality system by using the upload functionality in the script editor. Only some of the answers are available. But all other objects actions, answers and buttons are not available.
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    Thanks
    PD

    Hi, john
    thanks for the info,
    Yes i know that scripting evolution,
    but i dont know where i can see that screen with the statistics.
    can you please tell me which TR code i need to use , to run the evolution screen, or which BSP i need to run to see that type of report, i went through the CR410_Col42_ICWEB document
    but i didnt find any clue, all i got is only explanation of scripting evolution,
    currently  scripts are storing at crmc_ic_SCRIPTS table , and it is storing the profile,name  script ID, date valid from, date valid to, fields
    when i run the above table i got a option on menu bar "" check table"" when i click this  system taking me to the below table called CRMD_IC_SCATTR  table, this table have fields like  objuect type ,object name , catogory,begin date , end date , logged by, fileds,
    I am confusing about these 2 tables, 1st table can not serve my need , 2nd table can serve my need a bit ,
    but it has another type of transactions like object name , object type....
    and in scripting profile , i have a field called ""History "" in this i have  2 options ""record script data in BW"" and ""Do not record"",
    can i use this to generate a report ??? as a standard format
    so i am planning like, i can go for a custom table, with the required fields like, user , date of run, time of run, department name , average time to run the script, ... etc
    this table record the data from actions in the webclient where CRA runs the scripts daily ,
    then we can generate a report from the BW or can run in CRM ,
    i think if you want i can write a new functionality  document for SAP AG , to add this functionality ,
    but please guide me in the above issue,
    regards
    sree

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