Interactive Users Can't See Business Rules

We have business rules for interactive users in planning. We had to do a refresh on the planning application to includesome members into the planning outline (members added usingHAL). After that the interactive users can't see the business ruleswhich they could see earlier to the refresh. Can some one help me on this please. This is a criticalissue.

Issue resolved.... The issue was using the wrong password toenable HBR while regenerating the HSPJSHome.Properties file.

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Users cannot see business rules

Hi All,
good morning.
I ma having strange problem with business rules.
I migrated my business rules from version 9.0 to 9.3.1.
only admin was able to see business rules.
I tried to add access to all users but when the users are not visible in users list.
Checked shared services they are provisioned as users.
refreshed users list....no use.
I ran out my options.
can anyone help me out
thanks in advance.

HI
There are many options so ill give you some:
verify that the users/groups have “planner” & “basic user “ role in HSS.
Verify that you define “planning location on the HBR”
if you giving access based on groups try to see what happened if you give the access to the user and not the group and specific HBR.
Try stop\start planning web, AAS and RMI services.
I hope it will help you.
AE

User can't see items to add to worksheet

Hello!
I have a problem with some user who does not see any items from business area when trying to create workbook in Discoverer Dekstop.
Environment:
OD:XP Prof SP2
DB: Oracle XE 10.2.0.1.0 Production
Desktop Clinet 10.1.2.48.18
EUL Library 10.1.2.48.18
EUL 5.1.1.0.0.0
The testing scenario was:
created a user in Oracle XE and 4 tables imported in this schema, create joins, indexes... Created 5 users with select granted on this tables. Each user has his own EUL and all can work with no problems except one user. This particular user log into Discoverer Administrator and creates an EUL and Business area. But when the user logs into D.Desktop and tries to create a Workbook, at setp 2 of the Create Workbook wizard there are no items to add to the Worksheet. All the users have the exactly the same clients, privileges and were created in the same way. All off them can work normally in D.Administrator. Any ideas why this user can't see any items from BusinessArea?
Thanks for Your help, Peter

Hi Peter
You might get better luck if you post questions about Discoverer into the Discoverer forum: Discoverer where I am one of the principal answerers of questions.
With regards to this particular issue it sounds as though the user does not have the correct EUL setup inside Desktop.
To check and fix, use this workflow:
1. Log on to Discoverer Desktop
2. When prompted whether to create or open a workbook, click the Cancel button
3. From the toolbar, select Tools | Options
4. Click the EUL tab - it is the last one so you will need to scroll across
5. Look at the value for Default EUL
6. If it is not the one the user created, use thr drop-down to select the right one
7. Click the OK button
8. From the toolbar, select File | Connect to Database and reconnect
9. The user should be able to see the items now
When an EUL is created you have the option of creating a public or a private EUL. If any user creates a public EUL then all users will have access to that EUL but not to the business areas and items in that EUL, not at least until the owner grants access. New connections to Desktop will pick up a default EUL which will be one of the public EULs, and not always the EUL just created by the user on that machine.
Could this be the case with you?
I hope this helps
Best wishes
Michael Armstrong-Smith
URL: http://learndiscoverer.com
Blog: http://learndiscoverer.blogspot.com

WebUI: user can't see marketing attributes

Hello,
some user can see the marketing attributes and other user can't see it. I copied one user, which can't see attributes. If I try it with this user I can see the markting attributes.They have the same settings. Does anybody know, what I can do?
Thank you in advance.
Best reagards, Jasmin

Hi Jasmin,
maybe a stupid question, but do both users have the same business role?
if not, is on both roles the assignment block for the Marketing attributes present and open?
KR,
Micha

TS3276 Having trouble sending jpeg images as attachments in Mac email.....they go thru as images and PC users can't see the SAVE or QUICK LOOK boxes that Mac mail has. One friend scrolled over the image, right clicked on it and saved as a PNG file.

Having trouble sending jpeg images as attachments in Mac email.....they go thru as images and PC users can't see the SAVE or QUICK LOOK boxes that Mac mail has. One friend scrolled over the image, right clicked on it and saved as a PNG file.

Apple Mail isn't going to change the format of any of your attachments. it isn't going to corrupt them either.
Exchange is a transport protocol and server. The issue you describe is not related to Exchange.
There are many different versions of Microsoft Outlook in use and they all have e-mail bugs. Different versions have different bugs. Some Apple Mail hack to get around a bug in Outlook 2003 may cause the same message to be problematic in Outlook 2000. Fix them both and another issue will cause trouble in Outlook 2007. You can't fix this. Apple can't fix this. Microsoft can and has but that is irrelevant if your recipients are using older versions.
One specific problem is that Apple Mail always sends image attachments inline, as images, not as iconized files. You can change this with Attachment Tamer. Just be aware that use of this software will break other things such as Stationery. E-mail is just a disaster. To date, no one outside of Apple has ever implemented the e-mail standards from 1993. Apple has continually changed its e-mail software to be more compatible with the de-facto standards that Netscape and Microsoft have unilaterally defined and people documented as "standards" after the fact. The e-mail messages that Apple Mail sends are 100% correct and do not violate any of the original standards from 1993 or the Microsoft/Netscape modifications. The problem is entirely bugs and limitations in various versions of Outlook.

EPMA Batch Client - Can I launch business rules created in Calc Manager?

I'm currently on a project where we have implemented an EPMA Planning app (v 11.1.1.2), and we need to schedule business rules to run in batch. In the past, I used the command line launcher to perform this task. Unfortunately, the command line launcher is really a part of EAS, so it would appear that I cannot use this method to launch a rule created in Calc Manager. Is this correct?
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Has anyone scheduled a business rule (created in Calc Manager) to run in batch? If so, what method did you use? If all else fails, I can create a calc script and run it from MaxL, but I'd rather not have multiple versions of the code floating around.
Thanks!
- Jake

Hi Jake,
One of the known issues in 11.1.1.3 is :-
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http://john-goodwin.blogspot.com/

A user can only see the public area in a collaboration room

Hi all,
We have experienced that a certain user can only see the public area of
a collaboration room although the user has member rights to see more
content.
We have tried to remove the user from the room and add him again. It
did not help.
Other users have been added before and after this user without problems.
What could be wrong with this user?
Regards,
Ashwin

Hi Ashwin,
Check the roles and the groups by this user.. Is the same of the others users?
Regards
Eduardo

Some users can't see attributes in the Query Builder

Hi.
I have problem. Some users can't see some of attributes of info-object in the Query Designer. Where is the problem?

I think you would need to give more details on the problem,
as some users are not able to see some attributes.
Do they all share the same profile, what is the distinguishing thing among the some users who can see the attributes and the ones who cannot see the attributes.
Need to drill down further I guess.
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After changing a mail list name in Server end, users can't see the update in outlook client

Dear all,
This is a real issue. I am a Help-desk in a global company and after changing a mail list name in Server end, users can't see the update in outlook client. Even I download Offline address book in full detail, user still can't see the change in her outlook.
Does anyone know how to fix it?
Thanks,
Franklin hong

Hi,
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If you switch to Online Mode instead of Cached Exchange Mode, does the user see the change?
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
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Hyperion plannin can not launch business rules in basic mode

Hi,all,
We are updating HP system from version 9.2.1 to 11.1.2.1. There is a problem between two versions, here we go: Login Hyperion planning workspace,switch to basic mode,choose a form which has a business rule,in the tool bar,select edit menu,in Hyperion planning version 9,the menu contains a function:launch rules,which can launch the rule which is set on the choosen form,but in version HP 11,the launch rule function does not exist.where can i find or version 11.1.2.1
has removed this function? Thanks a lot!
帖子经 tony.lee编辑过

Hi, tony.lee,
you can set the business rule on the forms which you want in these steps:
administration--manage data forms selected form edit--business rule option--add the business rule you want to launch .

Cannot see Business Rules in Planning

Hi,
I am not able to see business rules in Hyperion Workspace 11.1.2.1. I have provided access to the admin group and assigned the BR to the correct planning applications and planning server.
I am able to view them in EAS but in Planning, i am unable to do so.
Any idea what i am missing?

I take it you have recycling the services to rule out a communication issue, if so have you checked the logs for any errors.
Also it is worth having a read of the following Oracle Support doc - "Hyperion Business Rules Visibility Within Hyperion Planning [ID 1110438.1]"
Cheers
John
http://john-goodwin.blogspot.com/

One user can't see presence and send IM to one specific colleague

Hi there
One of our J4W users have a very strange issue, but it's only affected that user (at least what I know of).
The user can't see presence status or send a IM to one specific user. If she tries to send a PM, she gets this message: "Message to <person> could not be delivered".
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I have tried with version 9.1.2/3 . I have not seen this issue on other users.
J4W 9.1.X
Windows 7 Enterprise 32 bit
CUP: 8.6.2.10000-44
CUCM: 8.6.2.22900-9
AD 2008 R2
Is this also a J4W software defect or what could it be?
Thanks
Kristian

Hi both of you.
Yes you are right, our CUP domain is not the same as our email domain. I guess I have to change the CUP domain then. Do you know any guides to do this? I guess I have to restart the CUP server after changing domain?
We are also seeing inconsistences that can arise from adding Outlook contacts, so this should solve alot of issues for us.
I hope it will fix the issues
Thanks

End user can't see the KM content

Hi,all
If the end user can't see the KM content(pictures,text documents)
what may e the problem?On my pc all is working fine.
May be it depends on InternetOptions->Security options on
specific computer?
Regards,
Michael

Hello Michael,
1> Are you an end user as well/
2> Try and chek the permissions of each Km content i.e pictures, text, documents.
If the end user does not have rhe permissions then you will have to assign the permissions before the nd user could see rh content
Thanks
Pradeep Bhojak

User can't see POs

Hi experts
I have a new problem, I have a user assined to a Purchasing group (G04) so this user could create and change POs, I don't know what happened but this user can'r see and can't chage POs, the problem started after the year starts, Is there some transaction that can I star a new period to this user?
Thanks
Nilson

Hi Nilson,
As far as i know there is no such thing like initializing periods for users.
Please check the roles & authorizations assigned to the user.
Some one would have changed the user roles & security level.
In SU01 for the user concerned check the security level by double clicking on the BBP_WFL_SECURITY you can change the security level under the Personalization tab.
Please check these settings and revert for further help.
Award points for helpful answers.
Rgds,
Teja

User Can't see po details in Display and Process Confirmations

Hi gurus,
We are using SRM 5 Server. We are using classical scenario.
However our user can't see her po details while creating GR/Confirmation. I cheked the role she have all the roles.
All backend document like (PO-Invoice for less amount etc) has been create for the Shopping cart.
Please give me solution quickly.
Regards
Sai Ram

Hi
Classic scenario, so follow on documents are created in backend only (R/3 system).
There is a BAPI call made to R/3 system (BAPI_PO_CREATE / BAPI_PO_CREATE1)
that creates Purchase order in the specified destination.
CLEAN_REQREQ_UP and BBP_GET_STATUS_2 programs, scheduled at regular interval updates the SC with PO details as it creates in backend.
This is standard functionality. You can't access the PO from SRM.
Hope this answers your query. Do let me know.
Regards
- Atul

Interactive Users Can't See Business Rules

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