Interconnection between CRM interactive reporting and SAP BI
Hi everyone,
My requirement is like we are replacing some ticketing tool interms of SAP CRM and also we need to generate the Reports like how many tickets has been closed,how many tickets are in queue under a manager like that.
Basically I am BI consultant,I am new to CRM.It will great if any one can give information about interconnection between CRM interactive reportin block and BI.
How BI reports can be executed in CRM WebUI?
Regards,
Praveena.
HI
what I think of same solution is developed in our company too in that what we have done is take R/3 CRM as the input server for the BI reporting , create infoarea and Infocube and then you can do the reporting on the data fetched from crm system then using Bex reporting tools you can do analysis on the same
Similar Messages
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How to make interconnection between a legacy system and SAP system?
Hi Group,
I have a query on the interconnectivity between a legacy system( non-SAP ) and an SAP system.
The legacy provides data in the form of Files only.
my queries are as under:
1)
how can I make a connection to the Legacy from my SAP system?
2)
what are the different ways by which I can connect these 2 different systems?
3)
I hope there might be a chance of connecting the systems by way of using webservices, in this case what are the things I need to follow inorder to make the connection and get the data from legacy?
please provide me with necessary info on these queries to proceed further.
thanks in advance.
Regards,
Vishnu.Hi,
U can use the GUI function m modules to fetch the data from legacy systems.
Also With the help of Remote FMs u can get connected to the SAP backgrounds from NON SAP background like Portal.XI is an interfacing tool used to connect 2 SAP or SAP to non SAP medium.
Regards,
Ajit. -
Hi Experts,
I have question regarding ABAP Reports, SAP Query, and Transaction with variant. How are we securing one the above reports that we assign them through pfcg. We can secure custom program by custom transaction or define the auth group in S_PROGRAM auth object but in this case we have to assign SA38 in production. is that correct?
Please help me understand difference between the ABAP reports and SAP query. Is the ABAP reports same as Program or they are different.
Thanks in advance
Faisal
Edited by: Faisal on Jun 30, 2009 11:06 PMHi,
1) End user security (role matrix coordinate with process team)
This role Matrix design is most important where we can put restrictions and use SoD.
2) Secure Table (by auth group)
Table TDDAT and use of transaction se54 for security tables to right auth Groups. Secure s_tabu_dis, s_tabu_cli.
3) Secure program (as you said ABAP reports are referred to Program)
Use of table TPGP and program RSCSAUTH for assignment of groups to Program. SA38 Running of SA38 requires a minimum SUBMIT in user Action. A user having SA38 is dangerous as he/she is now enabled to run any report. Hence protection in Auth Group is needed. Verify each and every program is having authority check statement and Auth Group or not before assigning sa38. As you mentioned its best to avoid SA38 and create CUSTOM TXN for each report.
(We should also SECURE S_DEVELOP in Production properly along with ur points. Please Note).
4) Secure some batch jobs roles for batch job
Secure by s_btch* objects and less access to se36.
5) Create support roles for cutover activity during Go-live
That is always needed. Go ahead.
6) Emergency roles & IT roles for support
This is very much needed as a role of Mitigation and Fire Fighting for Temporary access. Ensure to enable ur audit parameters in RZ10 (rsau* sm20,RSLG* for sm21). Give emergency access but enable audit via sm19 and get audit reports from sm20 and sm21 immediately after the use of emergency access.
There are also other auth objects we need to be care ful which is a long list and hope every body ensures that (s_cts,a_admi,s_trans, tables ssm_cust, prgn,t000) etc and a host of others. Besh wishes. Let us know if any issue.
Regards
Aveek. -
SAP CRM Interactive reporting Enhancement Workbench - How does it work?
Hi Everyone,
I am trying to enhance the SAP given reporting areas in CRM Interactive Reporting tool. I have the SAP documentation, I know I have to use transaction code CRMD_IREW; but I am not sure of the rest of the steps SAP has given.
Does anyone has any experience with this; can anyone share their thoughts and possible configuration steps and if possible please give a brief overview of how the fields get added to the reporting area, do they get added to the datasources first and then we need to manually add them to the virtual cubes and also in BEx query and then it gets reflected in Reporting area or how does it work?
Any inputs will be greatly appreciated!
Thanks & Regards,
SRVHi,
In general, we add enhanced field to extract structure by appending method.
later we can implement logic at COMD or by using BADI to fill the data for added field.
do test run at RSA3 and replicate into bw side.
About CMOD Logic, WIth help abap epxert you need to find relation between data source base tables and added field base table. then only we can fill data to into it.
Can we know what is your data source?
Which field you want add from which table?
Thanks -
Difference between Interactive report and ALV Interactive report.
What is the difference between Interactive report and ALV Interactive report.
i think there is no much difference the same Interactive report Events and functionality we will implement with ALV.
Experts guide me.Hi,
ALV interactive report gives many advantages than interactive report like sorting, summing and getting graphics.
An interactive report generally basic list displayed. User double clicks on any valid line or user selects a line and presses as button on the tool bar. Then the corresponding event is triggered
refer
http://www.sapgenie.com/abap/drill_down_reports.htm
You can find a interactive ALV report here
http://www.sap-img.com/abap/an-interactive-alv-report.htm
also refer
Below threads consist of number of interactive ALV codes:
interactive ALV code
ALV-INTERACTIVE.
Interactive ALV
Regards -
CRM Interactive Reports - CRM and BI Reporting client same
Hello all,
I am setting up CRM Interactive reports in CRM 7.0 wherein the CRM client and the BI Reporting client are both the same. I know it is not recommended by SAP, but our requirement is very less.
I am following the steps as mentioned in the Best Practices C41. But, when I am trying to set up a source SAP system in RSA1(Section 4.14 of C41), i get an error saying that 'Source system XXXCLNTYYY already exists'. This is the same system which has already come under the BI node in RSA1.
Since we are using the same client for both the systems, how do I rectify this error?
Please help!
Regards
DebolinaDear Srinivas,
One of the purposes of CRM Interactive reporting is quick-enablement of frequently used reports. Ofcourse these differ in all aspects with BI reports. These are faster and accurate when the data population is small.
It is not suggested to use dedicated BI server for Interactive reporting.
Anyways we can use both Interactive and BI reports simultaneously as per your client's requirement.
Hope it helps.
Thanks
Vikas
Edited by: Vikas Patil on Jun 7, 2010 5:58 PM
Edited by: Vikas Patil on Jun 7, 2010 5:59 PM -
SAP CRM Interactive Reports List
Hi,
Can anyone help me in getting the list of ' SAP delivered CRM Interactive Reports'
Thanks
RaviHope you are looking for CRM - Interaction Channel Analyses. reports
Check the below link
http://help.sap.com/saphelp_bic735/helpdata/en/ee/be7e4050336e1de10000000a1550b0/frameset.htm
Check the report names
Channel Mgt.: Activity History
Channel Mgt.: Activities, Opportunities, and Sales Orders by Cou
Channel Mgt.: Closed Activities
Channel Mgt.: Expected Sales volume
Channel Mgt. : Lead Funnel Analysis
Channel Mgt.: Opportunity Funnel Analysis
Channel Mgt.: Quotation Funnel Analysis
Channel Mgt. : Sales Pipeline Analysis
Channel Manager Partner Base -
SAP CRM Interactive Reports in Interaction Center
Hi
I am trying to use SAP CRM Interactive reports. I am aware that we don't need a separate BW serve for it. Do we need a separate local BI client or can we just use them through the IC_MANAGER Role?
What are the settings to enable interactive reports?
How can I create Interactive reports through the Analytics role?
All help is greatfully appreciated.
Thanks
TarangTake a look at [SAP Help Topic 'CRM Interactive Reports'|http://help.sap.com/saphelp_crm70/helpdata/en/61/553f78fc3c48c894c082d0fb23ef0f/frameset.htm]
Also you can refer to best practice building block [C41: CRM Interactive Reporting|http://help.sap.com/bp_crm70/BBLibrary/HTML/C41_EN_DE.htm]. -
Diff between interactive report and interactive alv
Diff between interactive report and interactive alv? Suppose I have been given certain program then how I will diffrentiate that this prog should be done in interactive alv or interactive report.
hi
both are used for same purpose
interactive report means an output list which displays basic details & allow user to interact, so that a new list is populated based on user-selection. With interactive list, the user can actively control data retrieval and display during the session.
I suggest to use ALV.by using ALV we can display in Grid as well as list format.
Output format will be good . Sorting,Filtering facilities are provided by itself.We can have column headings also.
if helpful reward points -
What is the difference between interactive report and alv interactive repor
what is the difference between interactive report and alv interactive report
could u plz explain clearly.Hi Rajesh,
interactive report or alv interactive report , both are same but except the viewer, Abap List Viewer (ALV).
Here in i am placing a sample simple ALV Interactive report.
Just double click on the customer number to go to the next screen.
*& Report ZKAL_ALV_INTERACTIVE_1 *
REPORT ZKAL_ALV_INTERACTIVE_1 .
TYPE-POOLS: SLIS.
TYPES: BEGIN OF TY_KNA1,
KUNNR TYPE KUNNR,
NAME1 TYPE NAME1,
ORT01 TYPE ORT01,
END OF TY_KNA1.
TYPES: BEGIN OF TY_VBAK,
VBELN TYPE VBELN,
ERNAM TYPE ERNAM,
ERDAT TYPE ERDAT,
NETWR TYPE NETWR,
WAERK TYPE WAERK,
END OF TY_VBAK.
&--WORK AREA & TABLE DECLARATION--
DATA: W_KNA1 TYPE TY_KNA1.
DATA: T_KNA1 TYPE STANDARD TABLE OF TY_KNA1 INITIAL SIZE 1.
DATA: W_VBAK TYPE TY_VBAK.
DATA: T_VBAK TYPE STANDARD TABLE OF TY_VBAK INITIAL SIZE 1.
&--FIELDCAT TABLE & WORK AREA--
DATA: W_FCAT TYPE SLIS_FIELDCAT_ALV.
DATA: T_FCAT TYPE SLIS_T_FIELDCAT_ALV.
DATA: W_FCAT1 TYPE SLIS_FIELDCAT_ALV.
DATA: T_FCAT1 TYPE SLIS_T_FIELDCAT_ALV.
&--EVENT TABLE AND WORK AREA--
DATA: W_EVENTS TYPE SLIS_ALV_EVENT.
DATA: T_EVENTS TYPE SLIS_T_EVENT.
DATA: W_EVENTS1 TYPE SLIS_ALV_EVENT.
DATA: T_EVENTS1 TYPE SLIS_T_EVENT.
&--COMMENT TABLE & WORK AREA--
DATA: W_COMMENT TYPE SLIS_LISTHEADER.
DATA: T_COMMENT TYPE SLIS_T_LISTHEADER.
DATA: W_COMMENT1 TYPE SLIS_LISTHEADER.
DATA: T_COMMENT1 TYPE SLIS_T_LISTHEADER.
&----APPENDING FCAT -
W_FCAT-COL_POS = 1.
W_FCAT-FIELDNAME = 'KUNNR'.
W_FCAT-SELTEXT_M = 'CUST. NO'.
W_FCAT-HOTSPOT = 'X'. "HOT SPOT HAND SYMBOL
W_FCAT-EMPHASIZE = 'C119'. "FOR COLORING THE COLUMN 1
APPEND W_FCAT TO T_FCAT.
CLEAR W_FCAT.
W_FCAT-COL_POS = 2.
W_FCAT-FIELDNAME = 'NAME1'.
W_FCAT-SELTEXT_M = 'CUST. NAME'.
APPEND W_FCAT TO T_FCAT.
W_FCAT-COL_POS = 3.
W_FCAT-FIELDNAME = 'ORT01'.
W_FCAT-SELTEXT_M = 'CITY'.
APPEND W_FCAT TO T_FCAT.
W_FCAT1-COL_POS = 1.
W_FCAT1-FIELDNAME = 'VBELN'.
W_FCAT1-SELTEXT_M = 'ORDER NO'.
W_FCAT1-EMPHASIZE = 'C519'.
APPEND W_FCAT1 TO T_FCAT1.
CLEAR W_FCAT.
W_FCAT1-COL_POS = 2.
W_FCAT1-FIELDNAME = 'ERNAM'.
W_FCAT1-SELTEXT_M = 'NAME OF PARTY'.
APPEND W_FCAT1 TO T_FCAT1.
W_FCAT1-COL_POS = 3.
W_FCAT1-FIELDNAME = 'ERDAT'.
W_FCAT1-SELTEXT_M = 'DATE'.
APPEND W_FCAT1 TO T_FCAT1.
W_FCAT1-COL_POS = 4.
W_FCAT1-FIELDNAME = 'NETWR'.
W_FCAT1-SELTEXT_M = 'ORDER VALUE'.
APPEND W_FCAT1 TO T_FCAT1.
W_FCAT1-COL_POS = 5.
W_FCAT1-FIELDNAME = 'WAERK'.
W_FCAT1-SELTEXT_M = 'CURRENCY'.
APPEND W_FCAT1 TO T_FCAT1.
&--APPEND COMMENTRY--
W_COMMENT-TYP = 'H'.
W_COMMENT-INFO = 'CUSTOMER DETAILS'.
APPEND W_COMMENT TO T_COMMENT.
CLEAR W_COMMENT.
&--APPEND EVENTS TABLE--
W_EVENTS-NAME = 'TOP_OF_PAGE'.
W_EVENTS-FORM = 'TOPPAGE'.
APPEND W_EVENTS TO T_EVENTS.
W_EVENTS-NAME = 'USER_COMMAND'.
W_EVENTS-FORM = 'SUB2'.
APPEND W_EVENTS TO T_EVENTS.
W_EVENTS1-NAME = 'TOP_OF_PAGE'.
W_EVENTS1-FORM = 'TOPPAGE1'.
APPEND W_EVENTS1 TO T_EVENTS1.
CLEAR W_EVENTS1.
W_EVENTS1-NAME = 'USER_COMMAND'.
W_EVENTS1-FORM = 'SUB3'.
APPEND W_EVENTS1 TO T_EVENTS1.
SELECT-OPTIONS: CUSTNO FOR W_KNA1-KUNNR.
SELECT KUNNR
NAME1
ORT01 FROM KNA1 INTO TABLE T_KNA1
WHERE KUNNR IN CUSTNO.
CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
EXPORTING
I_CALLBACK_PROGRAM = 'ZKAL_ALV_INTERACTIVE_12'
I_BACKGROUND_ID = 'BIKE'
I_GRID_TITLE = 'CUSTOMER DETAILS'
IT_FIELDCAT = T_FCAT
IT_EVENTS = T_EVENTS
TABLES
T_OUTTAB = T_KNA1 .
FORM TOPPAGE.
CALL FUNCTION 'REUSE_ALV_COMMENTARY_WRITE'
EXPORTING
IT_LIST_COMMENTARY = T_COMMENT
I_LOGO = 'LOGO_ALV'.
ENDFORM. "END OF TOPPAGE SUB.
FORM SUB2 USING UCOMM LIKE SY-UCOMM FIELDS1 TYPE SLIS_SELFIELD.
READ TABLE T_KNA1 INTO W_KNA1 INDEX FIELDS1-TABINDEX.
SELECT VBELN
ERNAM
ERDAT
NETWR
WAERK
FROM VBAK
INTO TABLE T_VBAK
WHERE KUNNR = W_KNA1-KUNNR.
CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
EXPORTING
I_CALLBACK_PROGRAM = 'ZKAL_ALV_INTERACTIVE_12'
I_BACKGROUND_ID = 'KALEEM'
I_GRID_TITLE = 'LIST OF ORDERS'
IT_FIELDCAT = T_FCAT1
IT_EVENTS = T_EVENTS1
TABLES
T_OUTTAB = T_VBAK.
ENDFORM. "END OF SUB2.
FORM TOPPAGE1.
&--APPEND COMMENTRYOF SECONDRY SCREEN--
W_COMMENT1-TYP = 'H'.
W_COMMENT1-INFO = 'LIST OF ORDERS'.
APPEND W_COMMENT1 TO T_COMMENT1.
W_COMMENT1-TYP = 'S'.
W_COMMENT1-KEY = 'CUSTOMER'.
W_COMMENT1-INFO = W_KNA1-KUNNR.
APPEND W_COMMENT1 TO T_COMMENT1.
CLEAR W_COMMENT.
W_COMMENT1-TYP = 'A'.
W_COMMENT1-INFO = W_KNA1-NAME1.
APPEND W_COMMENT1 TO T_COMMENT1.
CLEAR W_COMMENT1.
CALL FUNCTION 'REUSE_ALV_COMMENTARY_WRITE'
EXPORTING
IT_LIST_COMMENTARY = T_COMMENT1
I_LOGO = 'LOGO_ALV'
REFRESH T_COMMENT1.
ENDFORM. "END OF TOPPAGE1
FORM SUB3 USING UCOMM LIKE SY-UCOMM FIELDS1 TYPE SLIS_SELFIELD.
READ TABLE T_VBAK INTO W_VBAK INDEX FIELDS1-TABINDEX.
SET PARAMETER ID 'AUN' FIELD W_VBAK-VBELN.
CALL TRANSACTION 'VA02' AND SKIP FIRST SCREEN.
ENDFORM.
U can also find some of the useful codes on WIKI-SDN.
Reward helpful Answers.
Regds,
Kaleem. -
Difference between Drill down Report and Interactive Report
What is the difference between Drill down Report and Interactive Report?
Hi,
Drill down report and Interactive report seems to be acts as same. But there is a minor difference between those two.
Drill Down Report - When you click on a particular field in a report it drills down to the next report, it won't trigger another screen.
Interactive Report - When you click on a particular field in a report it will trigger another report based on the field clicked. It opens another session internally in the same screen.
Regards,
Jayaram... -
Connection between Crystal Report and SAP ECC
Hi. can you help me please.
I'm testing the connection between Crystal Report and SAP ECC. I tried using the tables,
but by making the links between foreign keys does not bring data. The other way I tried was using an ABAP function module,
but using this way, Crystal will only works like a Presentation Layer because all the work was did it in ABAP;
besides that shows the limitation that I can not pass as input a table.
what is the best practice for reporting on SAP ECC using Crystal Report?
Thanks.Hi,
Crystal Reports is able to leverage tables, ABAP functions, SAP query and InfoSets.
what is the issue when using the tables ?
ingo -
What is the major differences between SAP CRM 4.0 and SAP CRM 5.0?
Dear all,
Please let me know the major differences between CRM 4.0 and CRM 5.0 versions?
Your suggestions will be highly appreciated.
Thank you
Raghu ramHi Raghu,
In order to find out the differences between SAP CRM 4.0 and SAP CRM 5.0, you will find no better documentation than the release notes availalble at the following link:
[https://websmp204.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000429833&_SCENARIO=01100035870000000202&]
There are several functional improvements, and lot of new functionalites and also better integaration points with SAP ECC. Some of the new features like Visit Planning, Warrenty Claims, Enhanced and easy configurable/ customizable IC Webclient, New concept of Marketing Organization in Org Model. For further information, go through the release notes.
regards
Srikantan -
CRM Interactive reporting, error while running RSA1
Hello Experts,
I had configured CRM 7 with BI 7 system for reporting. Now I am trying to implement CRM interactive reporting using a different client (as reporting client) of the same CRM system.
While my CRM - BI scenario is working perfect, I am not able to configure the CRM interactive reporting using 2 different clients of the same system, When I am trying to run tx RSA1 from CRM reporting client, I get error "Logical system name has been changed".
Can anyone help me in this?Hi Vicky,
There must be some error in your logical system assignment.
I request you to run these reports Z_OLTP_CONFIG_CHECK ( In CRM Client ) and Z_OLTP_CONFIG_CHECK_BI( Reporting Client) in order to resolve the errors. These reports will clearly point out the errors.
Have a look at Note 1263075 - CRM Interactive Reporting Configuration Check for the reports.
Regards...
Arup -
Interactive report and default-filter
ahoj!
i have a question regarding interactive reports and default-filter for a date: is it possible to use the current date for the default-filter? apex need 'dd.MM.yyyy' for the filter... already tried to_date(sysdate, 'dd.MM.yyyy')
thx in advance,
christianHi,
I've just been trying the "in the last" option and had no problems for any number that I entered. Are you just entering 1 into the box? What error do you get?
I've loaded the page with Debug switched on, and get:
select
null as apxws_row_pk,
"DATE_ID",
"ATD_DATE",
"CHECK",
count(*) over () as apxws_row_cnt
from (
select * from (
select
apex_item.checkbox(1, DATE_ID) "CHECK",
"DATE_ID",
"ATD_DATE"
from "#OWNER#"."ATD_DATES"
) r
where ("ATD_DATE" between systimestamp - (1 * :APXWS_EXPR_1) and systimestamp)
) r where rownum <= to_number(:APXWS_MAX_ROW_CNT):APXWS_EXPR_1 would contain the value 1 as that is what I've entered for the filter. My report's sql statement is just the innermost nested select statement, the rest has been added by the IR functionality and the filter.
Andy
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