Intermitent Black screen on macbook air

My macbook air screen goes black whilst working. It comes back but it appears to stay black longer now. I also have had the screen go grey with an alarm sound. Has anyone experienced this? Should I worry ?

I would take it to the Apple store and have it checked out. That doesn't sound like an option that can be changed.
Regards,
Captfred

Similar Messages

Random Black Screen Flash Macbook Air and Apple LED display

So I have started to see an issue with the new Macbook Air and my Apple LED 24" display. Randomly only maybe 2-3 times a day the screen will go black and then quickly come right back, like a blink. Anyone else see this behavior? This does not happen with the internal built-in screen on the MBA. Feels like a driver or software issue to me.

Hi Steve,
I have the same model you've mentioned. Although my issue is not the same, at times when I open my laptop up, I have a black screen, and have to manually power-down. I can tell the keys still work, as I use the brightness buttons and can tell the contrast is getting higher.
Also last night my keyboard/trackpad stopped working, however the power button did bring up the shutdown options but the trackpad still did not work.

How to turn off screen on Macbook Air when connected to Computer LeD monitor?

How to turn off screen on Macbook Air when connected to Led monitor screen?

The only way you can turn it off is to close the lid - so you would need an external wired or wireless keyboard and mouse/trackpad attached.
Matt

Deformation of the lift screen of MacBook Air

Hi,
I have a bit problem with my MacBook Air, the black plastic that serves as a hinge to lift the screen is a bit deformed due to have the macbook air running a total potential during a few hours, the hot air that expel the fans has caused this. That worried me a lot, should I go to the apple store about it? The deformation it isn't very important but I'm worried about becoming more important if I use it more times running a total potential.
Sorry for my poor english.
Thanks.

should I go to the apple store about it?
If it is of concern, then absolutely you should do so. That particular part should have no heat related deformation at all. Whatever the cause, you should seek to remedy it before it becomes a problem for which Apple may deny coverage because you ignored obvious symptoms.

Black screen on MacBook Pro Retina Display after installing Moutain Lion. Need Help!

My macbook pro (retina) screen went black after I installed Mountain Lion.
I got a HDMI cable to another monitor and the image worked nicely there.
But i cant get it back on my MacBook Pro! I tried taking out the HDMI cable, restarting, searching on settings configs..
What should I do?
Are there any drivers i should install to get image back on my MacBook Pro Retina Display?
Has this happened to anyone else?
Thanks in advance for all the help.

That helped me finding other people with similar problems.
But there is a major difference!
-They have a black screen after they login.
-My screen is black NOW! And I'm only using my BRAND NEW rmbp with the HDMI cable to my TV!
This isnt good at all and I would like to solve it asap..
I tried reinstalling Mountain Lion, taking out the hdmi cable and rebooting many times.
Until now, nothing!
Is my screen broken or maybe my video card has some problems?
I hope not! I just traveled from the US to Brazil and I dont want to search for an Apple Store here.
Any tips or ideas are welcome, thank you.

Multiple kernel panics & black screen on Macbook Pro Retina early 2013

My Macbook Pro Retina (early 2013, 8GB ram, 250 GB hard drive) has been experiencing multiple kernel panics forcing rapid-fire restarts of the computer multiple times within a very short time frame. This is followed by the screen staying black even if the computer is on (keyboard lit up, can hear volume buttons) but nothing is on the screen. Once the screen goes black, I have to employ some combination of manually shutting it down (by holding down the power button) and then turning it back on (+/- doing an SMC reset) to get the screen working again. I also tried a PRAM reset once, but it didn't seem to have any effect, and I've repaired the disk permissions.
This issue has happened multiple times in the past week. It seems to vary as to how long it takes to happen again (could be a few days, could be less than an hour), and it has happened during multiple different activities (surfing the web, using Word, using Mail). I have experienced this both on Mavericks and after updating to Yosemite over the weekend.
I took it to the Apple Store on Saturday and while the Genius saw that the screen was black when I initially brought it in (even though the computer was on), we couldn't recreate the issue and the diagnostic tests he ran showed nothing. It even started back up fine for him. I thought I was OK, until I had another round of kernel panics + black screen this afternoon. At this point, doing a normal restart of the machine results in a kernel panic before it even makes it off of the loading screen and then a black screen.
This time, I checked the logs and saw the panic report included below. I don't know enough about this to understand what it means, but hopefully someone else does! Some internet searching has suggested that it might be a problem with the GPU (and the log below says GPU panic). Help, please!
Mon Nov 3 16:43:08 2014
*** Panic Report ***
panic(cpu 6 caller 0xffffff7f868daf63): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x104000000 0xffffff8114d8a000 0x0e7150a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 6), Frame : Return Address
0xffffff8111a12d30 : 0xffffff8003d3a811
0xffffff8111a12db0 : 0xffffff7f868daf63
0xffffff8111a12e90 : 0xffffff7f84a1cd28
0xffffff8111a12f50 : 0xffffff7f84ae71b6
0xffffff8111a12f90 : 0xffffff7f84ae7226
0xffffff8111a13000 : 0xffffff7f84d1ed7e
0xffffff8111a13090 : 0xffffff7f84d3650b
0xffffff8111a130d0 : 0xffffff7f84b5fa13
0xffffff8111a13100 : 0xffffff7f84b5f99d
0xffffff8111a13130 : 0xffffff7f84c6dc9f
0xffffff8111a13160 : 0xffffff7f84c6f971
0xffffff8111a13200 : 0xffffff7f84c6ff38
0xffffff8111a13280 : 0xffffff7f84a31bbf
0xffffff8111a132d0 : 0xffffff7f84c74157
0xffffff8111a13430 : 0xffffff7f84c745fa
0xffffff8111a134b0 : 0xffffff7f84b1ebee
0xffffff8111a13680 : 0xffffff7f84b1d78f
0xffffff8111a136c0 : 0xffffff7f84b2d8f8
0xffffff8111a13720 : 0xffffff7f84b27d63
0xffffff8111a13740 : 0xffffff7f84ae3f76
0xffffff8111a13780 : 0xffffff7f84ae3060
0xffffff8111a137e0 : 0xffffff7f84a20164
0xffffff8111a13800 : 0xffffff7f84a20b5b
0xffffff8111a13a20 : 0xffffff7f84a20e48
0xffffff8111a13ac0 : 0xffffff7f849ce330
0xffffff8111a13b40 : 0xffffff7f849cdb9e
0xffffff8111a13ba0 : 0xffffff7f849cf4c6
0xffffff8111a13be0 : 0xffffff7f849818d0
0xffffff8111a13c70 : 0xffffff7f849798ac
0xffffff8111a13cb0 : 0xffffff7f849d0164
0xffffff8111a13d00 : 0xffffff80042b85b1
0xffffff8111a13d50 : 0xffffff80042ff0b5
0xffffff8111a13dc0 : 0xffffff8003dea95e
0xffffff8111a13e10 : 0xffffff8003d3e91c
0xffffff8111a13e40 : 0xffffff8003d235a3
0xffffff8111a13e90 : 0xffffff8003d33e8d
0xffffff8111a13f10 : 0xffffff8003e0a142
0xffffff8111a13fb0 : 0xffffff8003e3ac66
      Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000->0xffffff7f849a9fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f868cc000->0xffffff7f868dffff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f868c4000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f8526e000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f868c7000
com.apple.nvidia.driver.NVDAResman(10.0)[53CC0E05-7382-336C-8239-AE884D6CA71A]@ 0xffffff7f849cc000->0xffffff7f84c41fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f849b6000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8496f000
dependency: com.apple.AppleGraphicsDeviceControl(3.7.21)[4700601D-3FEB-3B86-B2BA-8D71AF84D1 C4]@0xffffff7f849c6000
com.apple.nvidia.driver.NVDAGK100Hal(10.0)[DC43029D-568A-3B7C-976B-E922C17F5143 ]@0xffffff7f84c4d000->0xffffff7f84dfafff
            dependency: com.apple.nvidia.driver.NVDAResman(10.0.0)[53CC0E05-7382-336C-8239-AE884D6CA71A ]@0xffffff7f849cc000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f84524000
BSD process name corresponding to current thread: WindowServer

The logic board is faulty and will have to be replaced.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

Black screen on MacBook Pro running 10.6.8

Zapping PRAM, safe reboot, battery removal -- no help. Ideas? Have been using external monitor for about a year since hinge broke and ate the screen in the process. Right now external monitor does give me a "no signal" message at shutdown so I know it's working. Thanks.

Boot disk on USB Thumb drive - Augusta Maine
Apr 28, 2014 7:06 PM
I have a mid 2010 15" MBP i5 with 8 gigs of ram running Snow Leopard 10.6.8
Three times in two months it crashes to black screen and the only way back it a hard (power button - off) restart. Then it works fine. I have to pay more attention as to what I was doing at the time, but in all three cases I was actively using the keyboard. I do not have any video games on this laptop. I can't say for sure, but I am thinking it happens when I execute something new, today it happened when using Chrome. I either just launched it, or more likely it crashed when I hit RETURN to initiate a search.
I captured all three error reports, the beginning of each are as follows. Any and all sggestions are appreciated. And if MAINE ISLANDER is reading this, I have a Snow Leopard bood disk on thumb drive that you can borrow if in the Augusta area.
Today:
Interval Since Last Panic Report: 24719830 sec
Panics Since Last Report:          5
Anonymous UUID: 4CC0DEFE-16DA-4707-A8C7-76F2AE0793AB
Mon Apr 28 18:34:56 2014
panic(cpu 1 caller 0xa26c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa6f3c000 0x0a5480a2, D0, P2/4
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x7c552188 : 0x21b837 (0x5dd7fc 0x7c5521bc 0x223ce1 0x0)
0x7c5521d8 : 0xa26c9b (0xc3c28c 0xcac800 0xc4ae60 0x0)
0x7c552278 : 0xb41608 (0xe858804 0xda1b004 0x100 0x124af700)
0x7c5522c8 : 0xb38601 (0xda1b004 0x100 0x7c5522f8 0xa16778)
0x7c5522f8 : 0x17929a6 (0xda1b004 0x100 0x438004ee 0x1)
0x7c552438 : 0xb602b5 (0xda1b004 0xe2df004 0x0 0x0)
0x7c552478 : 0xa2fe7c (0xda1b004 0xe2df004 0x0 0x0)
Exactly 20 days ago:
MAC Shut Down Error – 8 April 2014
Interval Since Last Panic Report: 23762346 sec
Panics Since Last Report:          4
Anonymous UUID: 4CC0DEFE-16DA-4707-A8C7-76F2AE0793AB
Tue Apr 8 07:20:25 2014
panic(cpu 0 caller 0x833b3c9b): NVRM[0/1:0:0]: Read Error 0x0061021c: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa6645000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x7a9020d8 : 0x21b837 (0x5dd7fc 0x7a90210c 0x223ce1 0x0)
0x7a902128 : 0x833b3c9b (0x835c928c 0x83639800 0x835d7e60 0x0)
0x7a9021c8 : 0x834ce608 (0xd837c04 0xd37f004 0x61021c 0x83b0df6a)
0x7a902218 : 0x83b10ffe (0xd37f004 0x61021c 0x0 0x0)
0x7a902298 : 0x8338fa9f (0xd37f004 0xd940004 0xc1d00046 0xbfef0034)
0x7a902378 : 0x833901e3 (0xc1d00046 0xbfef0033 0xbfef0034 0x857c)
0x7a9023a8 : 0x8339597f (0x7a902438 0x7a9024ac 0x7a9023d8 0x2aa21d
22 March 2014
Interval Since Last Panic Report: 22842956 sec
Panics Since Last Report:          3
Anonymous UUID:                    4CC0DEFE-16DA-4707-A8C7-76F2AE0793AB
Sat Mar 22 23:07:45 2014
panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x005531d5, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000020, CR3: 0x00100000, CR4: 0x00000668
EAX: 0x00000020, EBX: 0x00944260, ECX: 0x15a4e404, EDX: 0x00000000
CR2: 0x00000020, EBP: 0xa667aa78, ESI: 0xe00002bc, EDI: 0x10d74bc0
EFL: 0x00010246, EIP: 0x005531d5, CS: 0x00000008, DS: 0xe0000010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0xa667a898 : 0x21b837 (0x5dd7fc 0xa667a8cc 0x223ce1 0x0)
0xa667a8e8 : 0x2abf6a (0x59e3d0 0x5531d5 0xe 0x59e59a)
0xa667a9c8 : 0x2a1a78 (0xa667a9e0 0x15a4e400 0xa667aa78 0x5531d5)
0xa667a9d8 : 0x5531d5 (0xe 0x940048 0xa6670010 0xe0000010)
0xa667aa78 : 0x554316 (0x10d74bc0 0x0 0x0 0x0)
MacBook Pro, Mac OS X (10.6.8), MBP OS=current

White line in middle of screen on macbook air

When I am on a screen sometimes my macbook air shows a white line. on the right it is brighter and on the left it is dimmer. I have seen it on the startup screen, and on youtube videos.

This from the Adobe bug tracking system:
http://bugs.adobe.com/jira/browse/FP-4527
Qingyan zhu added a comment - 05/17/10 12:53 AM
Thanks for your report for flash player. Seems this is feature of ATI. refer to http://www.neoseeker.com/Articles/Hardware/Features/ati_9.11/2.html
Please disable Avivo demo mode and test it again.
Worth commenting on the defect...

Get VGA screen on macbook air

Hello,
I have an embeded device called "eBox 3350MX" which has a VGA port (RS-232 / Serial). Now, I found that PL2303 cables give Mac's connectivity USBtoSERIAL which is good. However, what I want to know is if there's a software that will allo me to get the output of the embedded device on the mac screen, on a sort of terminal window etc.
Otherwise I'll have to buy a JTAG cable and try to connect to the device console, which something I never done before. The problem is that I don't have access to any other stable computer, just the macbook air.
Best Regards
ps. I'm on Lion.

Hello William,
Thanks for the reply. I'm an ignorant when it comes to hardware and connectors/adapters.
Then as I see it, my options are:
a PL2303 USB-to-Serial cable and then a so-called J-tag cable which enables the 'console' on the device along with specific software which will permit me to read the output
Buy a low cost VGA screen and watch the output on the screen
The 2nd choice might be optimal if I find something small and sleek as I will be able to display some info like weather conditions, headlines etc.
Thanks for the help.

Software updates causes black screen on macbook

The laptop is an Apple Unibody MacBook Intel Core 2 Duo, processor - 2.4 GHz Intel Core 2 Duo. Memory - 2 GB 1067 MHz DDR3. OSX 10.9.1 Maverick.
The Macbook prompts software updates in which the macbook is supposed to restart after the software installs. I’ve received this ‘Install software’ prompt twice since I’ve had this macbook, purchased 12/16/13 delivered 12/20/13.
After each software update the macbook doesn’t restart, there’s just a black screen, but the power light is on. I’ve had to zap the pram in order to get the computer to work. The latest incident happened after the macbook prompted a Firmware update. The Firmware software installed (I thought) then there was an odd, high-pitched squeak sound and the screen went black, same as the last time. I once again tried zapping the pram, but this time I had to try it 3 times before the computer came back on.
When I check the software updates, under the title “Updates Installed in the Last 30 Days” it indicates that the Firmware did actually install on the date of the last black screen incident (Dec. 30th), BUT above the titled window “Updates installed in the Last 30 Days” is another window titled “1 Update Available” and that window contains the 2 firmwares that supposedly installed on Dec. 30th - SMC Firmware and EFI firmware. If these 2 firmwares supposedly installed on Dec.30th, why does it show that they are still available for download. I have to assume that they didn’t actually install, and that I going to have to hit the ‘update’ button to install them, but I just know that I’m going to get that black screen again. Does anyone have an answer to this problem.
I should also add that I've only used this macbook with the power cord, but the battery is losing power, it's now at 96%, from 99% when I first got the macbook.

Lion has been causing a lot of problems on older hardware, it killed a 4 year old 15" MBP on me.
Go back to 10.6, the stability of your business comes first.

Did someone have problems with the screen of macbook air?

HI, I have been since august without my macbook air, that i bought on february of this year (2011), because my screen have a scratch since i came back form China in august. My explanation is the differences of temperature between the to countries.
The true is that here in Chile the costumer services of "MacOnline" (the store) is the worst, they had my mac since august and i hadnt even receive an email from them. I've already spoken to the Chief of operation from maconline,, but not even her have given me an answer for my problem. I have my guarantee till next february and i'm afraid that i wont have my mac for another year. Does someone have a tip for this situations?
Thanks,
Hector

Hi Hector,
It sounds like the first thing you need to do is get your machine back from MacOnline. There's absolutely no reason it should take close to five months for any service on the machine. That being said, I don't see Chile listed for contact information here - http://www.apple.com/support/country/
However if you want to make the toll call to Apple (US) and explain the situation and your experience with MacOnline I'd like to believe that they can offer their best assistance towards an alternative.

Macbook pro screen vs macbook air screen - Color "capability"?

Hi,
I've been trying to find information comparing the late 2011 15" Macbook Pro with high-res screen vs the 11" or 13" macbook air screens but I could only find one answer saying that the color gamut on the MBP is much better (wider) that on the MBA.
I think I've been around the other factosr (speed, memory, weight, size, etc..) between MBP and MBA but the last thing I wanted to figure out was the screen. I am into photography and I wanted an Apple laptop that shows the "best" colors. I think that will definitely make an enormous difference in my decision between MBP and MBA.
Any thougts on that? Maybe you know some tests that have been done on color rendition?
I was going to post this in the MBA discussion section but I thought I'd see what kind of feedback I can get here first.
thanks a lot!!

The MacBook Pro 13" screen resultion is1440 x 900 which is actually higher than the 13" MacBook Pro, which has a 1280 x 800 screen. In fact, the MBA 13's resolution is equivalent to the MBP 15's resolution, which is also 1440 x 900. So, if you are looking at that point, and that point only, the 13" MBA is pretty nice. It's the lack of a dedicated graphics card, limited RAM (I believe it's soldered into the motherboard), slower CPU (dual core i5), no Super Drive and a few other things that swing it over to the 15"MBP.
I think the MBA has it's place. It's a big step above the iPad in usability. But it's a big step down from the upper end of the MBP platform. The only place where it gets close to flipping a coin is the 13" MBP vs. MBA. I'd take the MBA almost every time.

Sudden black screen on Macbook Pro.

Hi everyone,
Occasionally when using my macbook pro the screen turns black, yet the macbook appears to be still running (keyboard lighting is still on and the notebook makes its usual sounds). This happens like once a week on a random occasion, but always seems to follow an action (last time the screen went black after emptying my iPhoto trash can). To activate my macbook i always have to manually shut down and reboot.
I use a Macbook Pro purchased in 2010, with mac OS X Lion installed. This sudden black screen problem did not occur before installing Lion.
Does anyone else experience this problem? And any suggestions on solving it?
Kind regards,
Tom

I have the following failure since updating the EFI firmaware in my Macbook Pro 13" 2011:
http://www.youtube.com/watch?v=yDkSah8rn3E
I´ve been asking Apple for about a month to fix it under warranty but no answer so far, they say tha the error cannot be repoduced at the store so I sent the video to them, still waiting for an answer.

Upgrade to Lion Causes Black Screen On MacBook Pro

I read early discussion posts on this topic and thought by now Apple would have corrected this poblem but apparently not. I updgraded my MacBook Pro last night to Lion and since last evening I have had 5 black screen (failures) and had to power off and reboot. Is there a known correction or update to this problem? It is extremely disappointing as I need my Mac for my business and cannot afford to send it to a depot for a five day repair.
This same problem was happening to me with an older OS but ONLY when I used both PowerPoint and Parallels at the same time. For this probem I took the MacBook into the Genius Bar and had to leave it there through the weekend and all day Monday. They told me after running multiple tests they found no hardware problems and the issue had to be software. The only fix was a five day depot repair. I thought I would manage by not using PowerPoint and Parallels together but now, with the Lion Upgrade it happens with ALL apps and when I simply try to read an email. Very, Very DISAPPOINTING. COME ON APPLE, DO SOMETHING ABOUT THIS. PLEASE.

Lion has been causing a lot of problems on older hardware, it killed a 4 year old 15" MBP on me.
Go back to 10.6, the stability of your business comes first.

Screen bug macbook air 11 inch

MacBook Air (11-inch, begin 2014)
OSX 10.10.3 (14D136)
Hello, when saving a document (specially via preview) or sometimes when I want to print - the screen doesn't show the entire window (so you can't see the 'save' or 'cancel' or 'print' button. Scrolling doesn't work either - so you have to guesstimate and use the tab button and just click and hope it works.
Does anyone recognize this, and is there a solution?
Thanks a lot for your help!

Zoom is also controlled by  (Apple menu) System Preferences > Accessibility > Zoom.
If you cannot control your screen well enough to access System Preferences, press the key chord command option 8. That will toggle zoom on / off.

Intermitent Black screen on macbook air

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