Intermittent Email Send Failures

I am using "smtp.verizon.net" for sending out emails via Outlook Express and about
half the time I get the following failure notice:
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: {edited for privacy}, Server: 'smtp.verizon.net', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0F
If I try again it eventually works.
But it is rather annoying and not a problem I had with other services.
Is there any fix for this?
Is there any customer support out there?

This is peer to peer.
Curious. Are you a business customer. You mention @ synapse.
tns (retired IT guy, never a verizon employee)
ps: Possibly you just need to increase the timeout value. Can also occur if a antivirus program is taking to long analysing a message.

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Email sending failure

hi, can anyone help with this at all?
http://static.flickr.com/76/229903236763a359148o.jpg
I guess I need to know whether it's a Mail problem or an ISP issue....?
Thanks!

reasked the question

Error message on email send attempt

Hi all
I have suddenly started getting email send failures messages on my iCloud account. It doesn't seem to be for all messages and I have not changed any settings. The delivery failure message is as listed below:
Your message cannot be delivered to the following recipients:
Recipient address: <e.g. target email address>
Reason: Rejection greeting returned by server.
Diagnostic code: smtp;554-public.mx5gb1.int.opaltelecom.net Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means.
Remote system: dns;mxgb1.opaltelecom.net (TCP|17.172.81.1|55516|62.24.139.61|25) (public.mx5gb1.int.opaltelecom.net)
I would appreciate some advice or suggested solutions as a web search showed it may have been something to with shared services, which is beyond my knowledge base.
Many thanks
Dave

quasar44 wrote:
After setting up details of my account on outlook, I get an error message on the attempt to send an email. The message says authentication required. What do I do now?? ...
In Outlook 2010, you need to dig into your account settings to determine what type of authentication is required. Look into "File/Account Settings/Change .../More Settings ..." and so on and eventually under "Advanced," see if you are using port 995 and if the SSL check box is indeed checked.
Note that this is what works for me, and you may find that details are slightly different on your setup. For additional ideas and suggestions, check this forum post:
http://forums.verizon.com/t5/Verizon-net-Email/Microsoft-Outlook-email-problem/m-p/462053#M8856

Intermittent send failures in Outlook 2011 for MAC

Ever since Verizon changed its POP server settings, I am getting intermittent send failures from MS Outlook for MAC 2011 even though I made the correct port changes and SSL options in Outlook 2011. Everywhere I look for assistance, including Microsoft, Apple and Verizon, no one has found anything wrong other than Microsoft suspects that Verizon's server doesn't like too many logins and passwords in a set period of time. Apparently, every email that is sent, sends a User Name and Password to Verizon's server. MS suspects that the server doesn't like that and rejects messages within a certain time period. Furthermore, I cannot find any Verizon support for Outlook 2011 for the MAC! Once again this is "intermittent" such as 4 messages will go and then the 5th will not. If I leave it in the outbox, it will eventually send. I'm not sure that MS's theory is fully correct because sometimes I get the send failures on the first message sent. The error message says, "Outlook cannot find the server etc." "Error Code: 3170". All incoming messages come into Outlook 2011 correctly. Does Verizon support Outlook 2011 for the MAC?
Solved!
Go to Solution.

Re: Consistent alerts error 3170...and my settings are correct! HELP!
Options
‎12-19-2013 09:47 AM
I had the same issue. After talking to a Verizon FIOS technician from thier techinical support center, he said that no changes are needed for Outlook for Mac. That means the settings should be:
Incoming server: incoming.verizon.net
Incoming port: 110
Use SSL to connect: UNCHECKED
Outgoing server: outgoing.verizon.net
Outgoing port: 25
Use SSL to connect: UNCHECKED
Hope that helps others not waste an hour searching Verizon's website and trying to navigate their massive phone tree to actually speak to a technician.

Intermittent Send Failure

I've got Mail 2.1.3 (753.1) on a MacBook Pro running OSX 10.4.11. In the last few days Mail has developed an intermittent send failure. When I tell it to try again later and then open the same message in the Out Folder, it sends immediately.
This happens on new messages and responses, and can happen in the middle of an email discussion. It's about every three or four messages. I've repaired permissions, restarted, and looked for new software. Very annoying; help appreciated!

Wow, all that can be completely unchanged and suddenly start blocking mail between one message and the next?
Earthlink, POP, pop.earthink.net. smtp.earthlink.net:(my email addy), server port 587, MD5 Challenge-Response, SSL unchecked on port 110 with password authentication. All this came from a Helpful Earthlink Person. Of course, they do have a record of changing required settings without telling their customers...
I have two other Earthlink accounts on Mail. All three have the same settings. I just used those two accounts to send batches of three messages at a time back and forth to my main account. On the third pass, one message out of three did hang up on its way from a secondary account back to the primary. So it's not just that one account.
Progress!
Why do I feel this is now Earthlink... Could it be just because it always is?
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User is getting email delivery failure when processing via SAP as it tries to send an email to a user who have left the company

Hi Experts,
I need to remove a name on a group list in Outlook as the user is getting email delivery failure when processing via SAP (He sends the invoice for approval and emails get sent to different users for approval.) One of those users has left the company and so the user gets a email delivery failure error.
How do I remove this user who is no longer with the company?
The user is saying: When I approve an invoice in SAP it sends an email notification through outlook. One of those users is no longer with the company so it cannot deliver the notification, and in return send a delivery failure (in outlook). I am approving the invoices from my SAP Workplace inbox.
How do we know what group the email is going to?
Please let me know if you have seen this issue before. Greatly appreciate your help.
Thanks,
Asad

Hi,
Please check whether you are using a custom z program for sending emails of approved invoices to users. If yes then either the user email ids are hardcoded in the program else a ztable is maintained for them.

"Sending Failure". Can't send, forward or reply to email with attachments or pictures

I have a Galaxy S5. When I try to send, forward or reply to an email with an attachment or picture it gets stuck in my outbox with a final message on my notification page of "sending failure". I have removed and re added my email accounts as well as cleared the cache without any luck. Any suggestions?
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kpgrl,
Let's get your emails back in business! Have you tried installing a third party app to use for your email? Have you removed the email and readded it? Please share details.
KarenC_VZW
Follow us on Twitter @VZWSupport

Hi, Using MAC OSX 10.6.8 and have intermittent issues with receiving new emails - sending is OK. I've tried the workarounds (take offline & take online), quitting mail etc - no luck. Any suggestions?

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"iMessage allows users to send texts, photos, videos, contact information, and group messages over Wi-Fi or 3G to other iOS 5 users, thus providing an alternative to standard SMS messaging for all users with devices running iOS 5."
This is what it is and what it does. You both have to have iOS 5 installed on your supported device. If that's not what your setup is, then that's your answer.

Sending Failure. I can't send, reply or forward an email with attachment or picture.

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Try doing this, uninstall your email app then power down & remove battery and SIM card. Next re-power phone and do a regular reset of the phone (not a restart) with SIM installed. This will be listed under settings, backup and restore then tap Reset settings. now reinstall email app and setup your account. This in a normal working phone will clear most email problems along with correct account settings.

I recently upgraded to Firefox 13.0.1 and I'm operating a Mac Powerbook Pro with OS of 10.6.8 (Snow Leopard). Now I'm having intermittent problems with sending

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"Message Send Failure" keeps popping up over and over again

I read in Lifehacker that you can send a text to an email address just by putting the email address into the number field. So I thought I'd test it out.
I started to type the email address and it appeared in the selections above. So I tapped the email I wanted and it said it was being sent as an MMS. Okay, no problem there. So I sent "Test". But it didn't go through. Okay, nevermind.
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it should work. it will show up in your email as your phone number with no dashes @mms.att.net
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Intermitte​nt Email Send Failures

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Intermittent Email Send Failures