Intermittent Audio Problems

I recently started having intermittent audio cut off on my IMac G5 which is 6 months old. All audio to inclue iTunes stops for no apparent reason. This even happens when I am just listening to iTunes and performing no other tasks. Sometimes requires multiple reboots to fix. I checked audio output setting and it's 44100.0 Hz as recommended. Sometimes audio will restart without a reboot. Machine has 1.5G RAM and I do not use it for anything exotic or heavy duty.
Am using a USB hub with printer, scanner and external hard drive attached. Tried disconnecting all, but problem still recurs.
Thanks in advance for any help.
Al R.

If you plug in headphones into the headphones port do the audio problems persist? I'd like to know if the issue seems to be isolated to the speakers, or to the soundchip and/or sound software.
P.S. Please note, that the iMac (Flat Panel) is actually an iMac G4. The iMac G5 posts you make in the future, please post in this forum:
http://discussions.apple.com/category.jspa?categoryID=134

Similar Messages

How to Fix Intermittent Optical Audio Problems using Netflix?

I recently purchased the latest Apple TV and all software is up-to-date. But I have started having intermittent audio problems only when using the Netflix app on the ATV device. I am connected to my TV with HDMI, and running the optical audio out from my ATV to a soundbar. On some, but not all movies, right when it starts streaming there is a loud "CRACK" and then the video continues streaming, but the audio is totally silent.
The issue is definitely with the Apple TV device and only occurs when using the optical audio out from the Apple TV and only when using Apple's Netflix app.
If I remove the optical audio connection and just use the audio on my TV coming from the HDMI, it's fine. I can also hear audio just fine using the Netflix app on my iPod Touch or just streaming in Safari on my MacBook Pro. It's only when using the ATV Netflix app, and it's not with all movies, only some.
But when a movie has the problem, it always has the problem no matter what day/time I try to stream it.
Very irritating.
Does anyone know a fix?
Thanks.
Kurt

Same problem here. Since the last update, my Netflix streaming has been awful. Not only does the audio cut off but sometimes the video will cut off and I can only hear the audio. Then whatever I'm watching will constantly bump me off and sometimes I won't be able to get back in unless I restart ATV.
This is only ATV as Netflix streams on my MBP, imac and iphone w/ no problem....
Wish there was some way we could revert to a previous version of the software. If so, I want to revert back to the version before the last update as everything worked great...

Intermittent video problem on Adobe Connect Pro

Hi,
I have this intermittent video problem on the Adobe Connect pro server. The video connent sometime display blank even though it showed playing in the status bar and I can hear the audio part of it. Do someone have similar problem as mine?
Thanks

I've had to "cache" uploaded videos by playing them shortly before the audience will see them. For me, the cache holding time when using Adobe's servers is about 5 minutes.

Strange audio problem playback

I have what's probably an easy problem but can't find an
answer anywhere here. When using "Play" or using the return key to
preview my project in Flash 8 on OS X, I can't stop the audio. The
audio is an MP3 voice over.
Pressing "Stop" or using the return key again stops the
playhead, but the audio continues no matter what I do. I can go
back to the beginning and play it again, and now I'll have two VOs
going on at once. The only way I can get the audio to stop is by
closing out the project.
This is making timing my animation to match what the VO is
saying very difficult. Any ideas?

I am having the same problem, but only after reinstalling XP
and all my software on a new hard drive. My previous hard drive
hadn't had a fresh install of XP in three years and was giving me
intermittent problems. However my swf's work properly on the old
drive but not the new one. I'm guessing it's one of my updates of
Firefox, flash player (was using 9,0,28,0 but now am 9,0,45,0). My
scenario is complicated because I'm using Flash Media Server, but
again it works on one drive and not the other. The odd thing for me
is that if I create my swf on the new drive with 9,0,45,0 and then
play it back when I boot from the old drive, it still has the same
double audio problem that plays similar to you. My play/pause
button has no effect and the audio just keeps going. If I do pause
the audio and wait for my audio to finish and then hit play again,
my scrubber bar moves but nothing plays until it gets to the end
and starts over. I was also getting double audio at times as well.
Could this be the new player??? Have you figured anything out since
you posted last? I'm using XP, flash 8, Firefox 2.0.0.4.

Audio problems with Rezound, post software update

Hi All,
I had my Rezound for about a month before the firmware upgrade and never experienced any issues with audio playback through my headphones. However, since my phone was updated I'm getting consistent audio glitches. There are two types that I've noticed. The first is a high pitched whine that last for 2-10 seconds before fading out; this has happened consistently since the update. The second is a wave of static that's gets louder and messier until I pull out my headphones and I noticed this yesterday for the first time. I thought the firmware update was in part going to fix the Rezound's audio problem.
Has anyone else had these audio issues since the firmware update?
Is this currently a fixable problem?
Thanks!

I also had no problems whatsoever prior to the update, including no audio issues. I have also recently noticed audio problems post update. These problems seem to be very intermittent and I haven't been able to connect their appearance to anything specific. I have noticed 2 problems, the wave of static problem and also a loud "click" that is very noticeable but kind of in the background. I'm ready to pursue other avenues of resolution for all the problems with this phone which I originally loved!! Verizon's answer is "you're stuck with it" or "we're working on it" or "we will send you a used phone" (so I can enjoy experiencing the same problems on a phone from who knows where with who knows what history after paying $300 dollars just 2 months ago)!! I am so tired of having to deal with the boot-looping problem!!! Why is it acceptable to sell or create a defective pricey electronic device with complete impunity? This would not be acceptable and would result in immediate and consequential retaliation in my career! Any one want to discuss what we might be able to do?

Intermittent sound problems (circle with slash) since 10.9.1 upgrade.

My 27" iMac (mid-2011, 2.7 i5, 16g RAM) has had intermittent sound problems (circle with slash) since I upgraded to 10.9.1. I've reset the PRAM, used Disk Utility on the file permissions, tried Audio Midi, and sound prefs steadfastly refuses to use the internal speakers.

Did you install the latest driver set for the device? there is a new release on motu.com for mavericks.
rachel

Audio problems with Adobe Presenter

Hi
I recently had Adobe presenter installed on my windows XP machine. Adobe presenter is set up to run through powerpoint 2003.
I recorded all of the audio as mp3 files straight onto my machine (although there were a few issues such as intermittent sound). When I have accessed the quiz manager section to record some audio there, it crashed my machine and removed all of the audio from the whole presentation (luckily I had the audio files saved somewhere else!!). I then went back into the presentation and tried re-importing all of the audio back in. again, when I accessed the quiz manager the same thing happened again....
Has anyone else experienced the same problems? I have spoken to Adobe and they said that it is down to the compatibiliy of Adobe Presenter/powerpoint and that I should find a workaround so was wondering if any one had any hints..
Thanks
Jessica

This is a weird one. If you created a prezo with audio and published it to AC (Adobe Connect) and everything worked fine on your desktop then it should work fine in AC i.e. there are no other settings required on AC's side, it should just play.
As I am typing this I thought of similar audio problems that we have experienced in the past. A big one would be where another user created a PPT on their laptops and handed it to us. When testing the audio did not work. Reason being is that not all the files were coppied over BUT I must accept that this is not your problem as it definately worked on your PC before you published it to AC.
Wait there is one setting in the publish settings. In the output options tick "Upload source presentation with assests", then tick audio.
I cannot think of anything else. There is a man called Heyward Drummond on the Adobe Connect General forum, who is a real master at answering queries like this. Why not post your query there and see if he comes up with an answer?

Intermittent Graphics Problem

I have an iMac from May 2011.
In the last week it has exhibited a very intermittent graphics problem.
I see that this model had a known graphics card issue and there is an extended 4 year warranty on it.
But it is so intermittent that I wonder if it is something else.
Running 10.9.4.
This started after I installed a free virus program (Webroot) from my online bank.
Probably a red herring but it made me think it was that.
I reformatted the drive and installed fresh not importing anything.
All was well for a few days.
Then it started again, the display goes blue or pink or sometimes black. Usually less than once a day but sometimes more.
It has never done it in bootcamp.
Today I booted from the install DVD and ran the extensive hardware test. Over an hour long and the iMac was very hot afterwards as expected.
It reported NO PROBLEMS.
I have an appointment Friday but it is 50 minutes one way and I am hesitant to go when I can't replicate it.
Anyone think of anything it could be?

Didn't you see that I reformatted the hard drive and installed fresh, that would solve any problems by antivirus right?
EtreCheck version: 1.9.15 (52)
Report generated September 2, 2014 at 3:59:13 PM EDT
Hardware Information: ?
iMac (27-inch, Mid 2011) (Verified)
iMac - model: iMac12,2
1 3.4 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information: ?
AMD Radeon HD 6970M - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 1:4:35
Disk Information: ?
WDC WD1001FALS-403AA0 disk1 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk1s1) <not mounted>: 209.7 MB
iMac 2 (disk1s2) /Volumes/iMac 2: 872.86 GB (183.05 GB free)
.BOOTCAMP (disk1s3) /Volumes/.BOOTCAMP: 127 GB (45.04 GB free)
M4-CT512M4SSD2 disk0 : (512.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
iMac (disk0s2) / [Startup]: 511.25 GB (112.31 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
GenesysLogic USB2.0 Hub
GenesysLogic USB2.0 Hub
Apple Inc. iPhone
Alcor Micro Corp USB Card Reader
asus Nexus 7
Alcor Micro Corp USB Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[running] com.backblaze.bzserv.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
User Launch Agents: ?
[running] com.backblaze.bzbmenu.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
User Login Items: ?
iTunesHelper
ChronoSyncBackgrounder
Messages
Dropbox
TextExpander
Wunderlist
CopyLess
Alfred
Caffeine
Moom
Google Chrome
Calendar
Android File Transfer Agent
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
nplastpass: Version: 3.1.21 Support
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
SlingPlayer: Version: (null) - SDK 10.8 Support
Safari Extensions: ?
OpenIE
LastPass-2
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Backblaze Backup Support
Flash Player Support
Time Machine: ?
Auto backup: YES
Volumes being backed up:
iMac: Disk size: 476.14 GB Disk used: 371.54 GB
Destinations:
TimeCapsule [Network] (Last used)
Total size: 2 TB
Total number of backups: 23
Oldest backup: 2014-08-24 06:22:12 +0000
Last backup: 2014-09-02 13:05:12 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 476.14 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
      20% prl_vm_app
      8% WindowServer
      4% backupd
      3% diskimages-helper
      2% Google Chrome
Top Processes by Memory: ?
639 MB iTunes
426 MB prl_vm_app
311 MB com.apple.MediaLibraryService
279 MB prl_client_app
246 MB Google Chrome
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1.22 GB Free RAM
4.78 GB Active RAM
2.28 GB Inactive RAM
7.72 GB Wired RAM
3.05 GB Page-ins
0 B Page-outs

Audio Problem since upgrading to Mountain Lion

Has anyone encountered audio problems with their iMac? I just upgraded to Mountain Lion on my i7 27" with 16GB of Ram and found that the Audio starts to get distorted and eventually cuts out after about an hour! It starts cutting in and out when I move the mouse and eventually there will be no sound at all!
Sometimes it can take over an hour of steady use, my last time was watching a movie on Netflix. I initially noticed this using a USB DAC Headphone Amp.
I never had any Audio problems before, my machine is over 1 year old.
I enjoy watching movies in iTunes and DVDs, but this is making it difficult! A full restart usually fixes the problem for a time but it will eventually come back
I'm seriously thinking of going back to Lion for the time being and seeing if it is a Hardware problem.

i don't know if mine is the same issue, but i had no sound through any of my applications after upgrading to mountain lion. here is what i had to do to fix it:
-- applications > utilities > audio midi setup > UNmute all options under "built-in output" (they were mysteriously muted)
Also, I noticed that the options for "use this device for sound output" and "play alerts & sound effects through this device" were no longer assigned to my Built-in Output device. They were assigned to some other random sound driver. To fix, i right-clicked on Built-in Output and reassigned those items to my built in speakers. All fixed now!
very weird problem, though.

Can Apple fix the 12 bit audio problem once and for all?

I have had persistent audio problems from I Life V3 all the way up to I Life 06. Sometimes it is synch issues. Sometimes it is audio dropping out. I have been through the various forums and applied the various remedies with some successs, some failure. The basic problem is that I have an extensive quantity of Mini DV tapes dating back to 1997, most recorded with 12 bit sound (prior to 2002). Apple's basic stance has been, you must use 16 bit sound or I Movie and/or I DVD won't work and . And proposes awkward workarounds. Basically placing the onus on it's own consumers. Why can't 12 bit sound support be included in I DVD 06 and these persistent audio issues put to rest once and for all? Is there some overwhelming technical reason why it cannot be done?

I don't know about overwhelming, but the DVD specification (which was not developed by Apple) calls for the audio to be sampled at 16-bit/48KHz (I think you might also be able to use 96KHz as well). This is what the software expects. If you choose to use another sample rate then the software may or may not be able to "fix" it in post. The real problem is that many camcorder manufactures set the audio to 12-bit by default.
Mike

HOW TO FIX NO AUDIO PROBLEM IN FLASH (4 SOLUTIONS)

This solution is for WINDOWS ONLY!!! Unfortunately I believe
it is a bug in flash itself as I have read more than one instance
of this same no audio problem occuring on MAC'S and LINUX based
systems as well. IF YOU KNOW OF SOLUTIONS TO THE MAC OR LINUX BASED
PROBLEMS, PLEASE POST THEM IN THIS THREAD.
Description of the problem: Video sites such as YouTube,
VideoSift, Break, Google Videos, Yahoo, and a plethora of others do
not stream embedded audio. Viewing a YouTube video, for example, on
VideoSift.com results in the video playing back with no audio.
However, by going directly to YouTube and playing back the same
video, it appears to work.
THERE ARE SEVERAL POSSIBLE SOLUTIONS.
Problem: You may be missing your WAVEMAPPER driver.
Cause: Wavemapper driver was removed during installation or
updating of the Flash Player. It might not necessarily be Flash
that removes it but apparently something does.
Solution #1: Google "Flash No Audio WAVEMAPPER" for
directions, its been covered a bunch, but basically requires
running REGEDIT and readding the WAVEMAPPER key to the appropriate
location and value in the registry. Its not as difficult as it
sounds.
http://weyland.be/wrdprss/index.php/2006/08/22/no-sound-in-macromedia-flash-player-9/
if your wavemapper key is installed correctly...
Possible Cause: Corrupted or damaged flash content preventing
audio streaming from working correctly.
Soltuion #2: Run CC Cleaner and delete only cached Flash
content. It is a free program, again just google "download CC
Cleaner". This particular solution worked for me.
If CC Cleaner also does not work, the description of your
problem may differ slightly. In my case on several computers, one
day it worked, the next day it didnt. If it never worked, this
would be a logical solution for you. One variation of this that I
have found is to create a new Windows User Account and log into it.
The reason the CC Cleaner method may work better is that the User
Accounts have their own separate cache folders so a corrupted cache
preventing audio playback on one profile will not be available on
the other User Account to cause the same problem. I wont explain
how to do this as the CC Cleaner will work better but if you are
curious, yet again google "create new windows user accounts". I
have also seen this method work on one of my affected computers but
it did not fix the issue on the account I was having problems with.
http://www.ccleaner.com Install
and run it, use it only to remove Flash under the Applications Tab,
Multimedia, Adobe Flash Player. Check it and uncheck everything
else, then hit Analyze then Run Cleaner.
Possible Cause: Missing Codec
Solution #2: Download and install the K-Lite Codec pack.
Again, google it. A CODEC stands for COmpressor DECompressor and is
a way to make audio and video files small enough to be transferred
on the internet. There are a lot of different codecs and if you
want to play back a video that was compressed using a particular
codec, you will need that same corresponding codec to decompress
your media source and view its content. Basically if you dont have
a codec, you cant observe the content of the media. If you have a
VCR and want to play back a DVD, you are out of luck unless you get
a DVD Player. DivX and XVid Codecs are some of the very popular
codecs used on the net, but to get those, I still suggest getting
the K-Lite Codec Pack.
http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
Solution #4: Go back to Flash 7. If it aint broke dont fix
it. This Final alternative is only to be used as a last resort.
You'll have to get rid of Flash 9 and go back to Flash 7. The
really tricky part here is that you have to prevent Flash from auto
updating itself. If you install Flash 7, and hit up YouTube, you'll
immediately get Flash 9+ installed again with the same problems. So
AFTER you uninstall Flash 9 (use Macromedias / Adobes uninstaller,
yet again go google it) make a new text file and name it MMS.CFG,
in the file put this one line "AutoUpdateDisable=1" (without the
quotes) and put it in BOTH your c:\windows\system32 AND
c:\windows\system32\Macromed\Flash folders. This will prevent flash
from Auto Updating to 9+, then have to find some place to download
the old flash 7 installer. I found one here.
http://www.intercomm.com/downloads/Flash7.
Only problem is that most sites will try to make you install Flash
9 and Flash 7 does not work on all sites, but it does on some like
YouTube. DO NOT UPDATE TO FLASH 9+ IF YOU USE THIS METHOD.
You will probably want to IMMEDIATELY go to
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager05.htm l
after installing Flash 7 and UNCHECK the update feature
I've tried to write this quick little guide at 3AM so Im not
going to take more time to research other ways to fix this problem.
If you have other solutions, such as for MAC and LINUX, or feel
like adding on to something else that I've written here (links
would be useful to the downloads I suggested) or correcting any
mistakes I probably have made, please say so.
One of these solutions is bound to help you. Theres multiple
causes for this no audio problem so there is obviously multiple
fixes.

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VGA problem with FiFA 2003 and Audio Problem with NHL2003

i use onboard VGA
800 x600for both games
with no problem
but for Fifa 2003
the screen looks so dark...
all players look like a black people(all black color hair
and black face))
some audio problem with NHL 2003...

Have you tried the following?
Adjust monitor settings? i.e. contrast/brightness
Video settings within the game? Some have gamma or brightness settings.
Gamma correction in "Display Properties"?
for starters anyway......

HT202157 my apple tv is disconnected from the wifi intermittently, the problem is not the wifi as it only happens to the apple tv. that I can do to fix this problem.-

my apple tv is disconnected from the wifi intermittently, the problem is not the wifi as it only happens to the apple tv. that I can do to fix this problem.-

That doesn't rule out a network issue, as it can impact devices differently. Intermittent issues are most often related to wifi issues. Try connecting via ethernet. Go to istumbler, netstumbler or similar to get a report of the network, look for signal strength and noise.

Audio Problems in Adobe Presenter: Help Needed Urgently!!

I am using trial versions of Adobe Presenter 7 and Adobe Connect 8.
I created a presentation in in Powerpoint 2002 and published through Adobe Presenter to Adobe Connect Pro. This presentation has voice over recorded through the Adobe Presenter "record audio" option.
In Adobe Connect Pro, I created a meeting and shared the above mentioned presentation through the "Share Document" option in Connect Pro.
Now, when I play the presentation in this Adobe Connect Meeting, I am not getting any audio that was recorded in Adobe Presenter. Whereas if I play the published presentation directly it plays the recorded audio.
Can anyone help me on this?
1. Are there any settings to be done in Powerpoint or Adobe Presenter or Connect pro?
2. Is it the problem of Trial Account or something like that?
Please let me know the solution. Need to work on this ASAP!!!
Thanks in Advance,
Yogini

This is a weird one. If you created a prezo with audio and published it to AC (Adobe Connect) and everything worked fine on your desktop then it should work fine in AC i.e. there are no other settings required on AC's side, it should just play.
As I am typing this I thought of similar audio problems that we have experienced in the past. A big one would be where another user created a PPT on their laptops and handed it to us. When testing the audio did not work. Reason being is that not all the files were coppied over BUT I must accept that this is not your problem as it definately worked on your PC before you published it to AC.
Wait there is one setting in the publish settings. In the output options tick "Upload source presentation with assests", then tick audio.
I cannot think of anything else. There is a man called Heyward Drummond on the Adobe Connect General forum, who is a real master at answering queries like this. Why not post your query there and see if he comes up with an answer?

Audio Problems when burning

I have tried making disc image, burning disc and the audio will pause for second several times in the play back. It does not do it when playing back in iDVD.
The slide show was started in iPhoto and sent to iDVD. I have started over several times and still same issue. Makes a bad impression and is really not useable for presentation.
I have 30 gigs free space, changed settings to Professional encoding and still same issue. I have no open apps, changed all energy settings and screen saver to never.
Any ideas, I am fresh out, never had this problem with previous version.
Frustrated

Andy,
This question is really in the wrong place - this is the iDVD '08 forum and not the iDVD 5 forum.
From the description of your problem using Toast, it sounds like you didn't actually export a DV video movie out of iMovie.
Export a DV video movie out of iMovie (it will run 13 GB per hour) and play it back with the QuickTime Player to see if the audio settings you made are really there. If this movie plays OK, you can bring IT into iDVD or Toast for turning it into a DVD.
If the DV video movie you created STILL has audio problems in the QuickTime Player, ask you question about THAT issue in the correct iMovie forum.
F Shippey

Intermittent Audio Problems

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