Intermittent broadband

Hi everyone,
I'm new to the forum and looking for help. I'm having a problem with my broadband connection which started about a week ago. Im using the bt home hub 2.0 and internet explorer 8 but it fails to load webistes and displays the 'internet explorer cannot display the website, it appears you are connected to the internet but you might want to reconnect to the internet'. This problem seem to random because 5 seconds later i try to reload the same website it would work. I've spoken to BT and they ran through some test, ping test etc which come back as server timed out or it would lose packets. they said there was a prblem with the hub connecting to the net and sent me a new home hub which i set up but stilll seems to have the same problem.
I have tried changeing wireless channels etc in case its interference but still it fails to load. I have phoned bt again and explained the situation and was told its nothing to do with bt and that its a windows software problem and i would need to pay for someone to come out a repair the problem. I m not a expert but i know a fair bit about IT and i cant see how its a windows software problem considering that the same problems occur with my pc running XP using IE8 and firefox, a laptop running vista, a brand new dell laptop running windows 7 using Ie8, a Playstation 3 failling to connect to internet or comes up with dns error , pspgo, 2 Xbox 360's, 2 Iphones, an Ipod touch and a applemac, even after listing all these to the so called engineer he still said that is a windows software problem and that i would have to pay tech guys or someone to come out.
I asked to be put on to his supervisor but they were busy so i said i would call back. I haven't called back yet because i wanted to monitor it for another 24 hours but it still has the same problem and every now and then the bt desktop help pops up and says their is a problem do you want to fix it but nothing happens.
would be grateful if anyone could help because its so frustrating.

Are you in the 0208 dialling code area? Some people have been reporting your exact problem in that area. Have you also tried to reset your BT Home Hub?
Hope this helps
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Similar Messages

Intermittent Broadband Failure

I have BT Home Hub 2, worked fine for the last couple of years. Recently started to get intermittent Broadband failure, sometimes twice a day, sometimes twice a week.
When it fails the 'phone light' flashes orange, the rest of the lights are steady blue. At this time the BB phone is dead, the main phone line is OK. After some minutes it comes back OK, reset also seems to fix it.
Anyone any ideas?
Thanks

Are you sure it's the phone light that goes orange ?
I'm in the same boat. HH2 was ok(ish) for a while then started to drop out, just for a couple of seconds at a time. On mine, the BraodBand light goes Orange.
I've had new cable and new main connection box (with built in filter), but to no avail.
If yours is like mine, BT will have a log of the outages. The engineer that visited me called the appropriate office when he was here. I like that idea, as you sometimes get the impression that BT / Engineers etc don't always believe what you say.
Mine still does it, in fact it dropped out for 3 hours the other day, but I think that was a separate issue.
You will see lots of other people on these pages with the same problem. I don't know what causes it,,,,,, and apparently, neither do BT,,,, or it would be fixed.
Good Luck

Slooooooooooooooow and intermittent broadband

About a week ago, 27th Sept, I received an email from BT telling me "Good news
This is to let you know that we've upgraded your line and you should now have an improved, more consistent broadband connection, and maybe a faster speed too. "
Ha I immediately thought, I wonder how long that will last but checked its with Bt Speedtester and sure enough my 6mb speed was up to 15mb.
That was fine for two days. Now its intermittent, sometimes its 15mb, sometimes its less than 200kb, sometimes it simply doesn't work.
So I ring Bt and lose the will to live waiting.......thankyou for holding we are very busy at the moment, yep I know that because you can never deal with anything first time. So I get through I explain that all was fine until this upgrade (downgrade?) in service. Ah, when did this upgrade happen (check your ******* records I want to say) but no I have to read out this Bt email to Bt India.
All apologies, thank you for waiting, the excruciating slowness of the whole procedure, can I check this, can I check that, can I measure the length of the drive and tell him what colour it is........no he didn't but anyone who has dealt with these fools knows what I mean.
Do you think BT its got anything to do with your works, I mean neighbours are reporting problem s too....uh no its seems that such a coincidence could not possibly occur.
Yet BT I continue to pay you a full fee every month for this dire pathetic service.
Contract ends soon. Think about it BT.

Welcome to this forum.
This is a customer to customer forum only,
This is where customers help each other get the most out of BT products & services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
If you need direct help from BT or have an urgent problem please use this linkContact Us.
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Thanks
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Two years of intermittent broadband faults

After two years of intermitent faults countless calls to Bt, 3 engineer visits , all engineers agree i have intermittent fault. Today the engineer visited and said he thought he may have found a problem and said it would be all good, LOL NOW I HAVE NO PHONE LINE .
TWENTY YEARS PLUS customer with Bt but will never recomend them again until i have somthing to recomend .

OK, so this is a community forum, where we can all vent and propose our own suggestions to other BT customers with similar problems.
Its quite funny how we are all technical support these days, often knowing a good deal more than the customer care people we are dealing with, but lacking any access to get the problems resolved. Customer Care seems to be a barrier to that access, rather than the gateway.
Anyway, my point is that when I had a plain 1Mbps Broadband Service, it was better than now. Pages loaded a little slower, but it was RELIABLE. Then WiFi got all complicated, and I struggle to get a strong signal just metres from my hub. Simply walk to another room or round the corner and you lose 75% of the signal - it really seems to be line of sight these days.
Now I have 5Mbps to the Hub - luxury, except that the uplink back to the exchange is slower than a dial-up modem at <100kbs. I am lucky if I re-boot the hub to get 400kbps uplink, but then it drops every HOUR.
This lack of reliability is worse than the slower link.
I am awaiting an engineer to 'check my external wiring' which has not changed in 10 years. This was after having the riot act read to me about being charged if they can somehow make it my fault instead.
I had been having problems with the Hub2 being very poor and unable to handle Port Forwarding or DHCP tables, and it took 2 years to get a replacement Hub (v4). Definitely quicker interface and smarter hub, but the link has been bouncing about all over the place for weeks now.
On the plus side, the call to 150 on the phone got me to a real Customer Care person within a few minutes, and they stayed on the call and they escalated it. First time for 5 years I think. The uplink was SOO bad the online chat stood no chance.
Lets see what happens.

Intermittent broadband connection hertfordshire SG...

Hi
For the last few weeks my 'high speed' broadband infinity service has been intermittent at best, at worst unavailable for long periods overnight, and in the last few days has just been dropping in and out of availability completely
Could you explain what the problem is please?

Can you post your helpdesk data from the HH5 please? These are in Troubleshooting/Helpdesk on the web interface at http://192.168.1.254 or http://bthomehub.home
Please miss out any data you don't want to post
If you found this post helpful, please click on the star on the left
If not, I'll try again

Intermittant Broadband Connection

After many years of having a good broadbabd service with BT, I decided two things. 1. to get my telephone account and my broadband account joined into one account and 2. to arrange unlimitedBroadband. Neither of these was realy necessary, but it did seem a tidy solution and I had been singing the praises of BT Broadband for years in my job as IT Consultant. I won't bore you with the trauma of it taking 4 months to get BT to charge me for 1 lot of Broadband per month in stead of 2 lots of broadband per month but I do take issue on the reduced quality of the Broadband service I now receive. When I moved to unlimited Broadband I was surprised that my download speed increased but that was a bonus, what I do find difficult to accept is that every time I receive an incoming call the broadband disconnects and then reconnects itself after the router sorts itself out. I also get intermittant disconnections throughout the day for no apparent reason. I have changed the filters, used two different routers finally purchasing a BT Home Hub 4, all 3 giving the same result. Remember when I had a separate broadband and telephone account I had NO connection problems. I have talked to BT, but their guy has made some adjustments, but as I could not really understand what he was telling me I cannot be sure what he has done. Does anyone have a similar problem, or can they give advice. I have now lost all confidence in BT and I feel I have to consider looking for an alternative supplier.
Many thanks.
Solved!
Go to Solution.

I moved your connection to this board which appears more appropriate for your current problem
in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1). Then run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
does your broadband drop connection everytime you receive a phone call? when you make a call as well? if it does drop then you appear to have a high resistence fault which you need to report to 151
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Intermittent broadband at certain times

Hi all,
For the past few weeks now my broadband has been intermittently coming on and off and I've realised that its always at a certain time. It seems after 7pm it decides to go awol and starts to cut in and out until about 9-10pm. After that it seems to be fine. I have noticed since this has been happening that the Loss of framing and signal had started to rise...Something that does jump out at me is that the Output power (down) is 0.0dBm, is it meant to be like that?
Here are the ADSL stats:
ADSL line status
Connection information
Line state
Connected
Connection time
0 days, 0:01:20
Downstream
12,259 Kbps
Upstream
1,187 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
3.2 dB / 6.3 dB
Line attenuation (Down/Up)
27.0 dB / 10.3 dB
Output power (Down/Up)
0.0 dBm / 12.4 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
1 / N/A
HEC Errors (Down/Up)
N/A / 7
Error Seconds (Local)
1

Download Speed
9906 Kbps
0 Kbps
21000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 9906 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :12263 Kbps(DOWN-STREAM), 1183 Kbps(UP-STREAM)
IP Profile for your line is - 10819 Kbps
Upload Speed
868 Kbps
0 Kbps
1183 Kbps
Max Achievable Speed
>Upload speed achieved during the test was - 868 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1183 Kbps
I'd also like to add that I have only just been swapped over to G.992.5 recently and it had been fine before that.

Intermittent broadband, phone interference - and t...

Hi, i have constant problems with my phone and a broadband connection that comes and goes. BT say broadband is picking up interference from my phones. There is no underground cable connection to my house. My phone and broadband come via overhead telephone wire. I have one computer connected via ethernet cable to hub. My hub and hubphone are connected to a dsl filter which is plugged in to socket on wall in living room. I also have one phone connected to dsl filter and plugged into socket in bedroom. I have a third phone connected to socket in study, this does not have a dsl filter. Tried unplugging this one so now study socket no longer in use but same problems still persist. What I can't seem to make anyone at BT understand is that I have three main sockets, I'm sure this is part of the problem.
When I moved here 7 yrs ago there was one main socket (in study). I asked for an engineer to fit broadband. He replaced cable to house with thicker cable. I also asked for extensions to be fitted in living room for PC and bedroom for phone. Instead of running cables inside house from main socket in study, he fitted two new cables to box under the eaves on outside wall of house. These two extra cables run down the outside wall, one goes to bedroom window, thru window frame into bedroom and into a main socket on bedroom wall. the other goes down outside wall of house to living room window, thru window frame into living room and into a main socket on living room wall.
Could having three main sockets be cause of problems? Have put up with this for 7 years now, its getting worse each year, at peak times I lose my connection every few minutes, or I cannot get connected at all. If the phone rings when I'm on the computer I am guaranteed to lose either my broadband connection or the phone will go dead. It can't cope with both!
Any suggestions?

Welcome to this customer to customer forum.
To enable forum members to help you, could you please read the web page that is shown below, which asks you to do a few checks first, and has some helpful hints.
When you have done that, please follow the instructions at the end, and post the results here, so members can offer advice. Thank you.
Speed and disconnections
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Re: Two years of intermittent broadband faults

I have had a year with a shocking broadband service. I think I must have spent over 30 hours on hold to BT call centres. I have also had an engineer that didn't turn up. BT didn't have the good manners to call and tell me this, I had to call them to be told they didn't have enough engineers working that day and it was them who suggested the date and time.
Two subsequent engineers have said the problem is underground. Someome came out and had a look then went away, I was then imformed that they had dug up my street and sorted the fault. I don't know how this was done, nobody dug up our street. Today my wife got a call from an Indian call centre, the chap said the fault was sorted as the road had be dug up.She told the chap that wasn't the case, so he called her a liar. One department also told our dedicated fault handler that this had aslo been done.
This a shocking service and a shocking way to treat customers BT, but over the year I have come to expect this.

scott1965 wrote:
This a shocking service and a shocking way to treat customers BT, but over the year I have come to expect this.
Hear hear, Scott! You're well within your rights to feel aggrieved; I would be spitting my teeth out, if I had any left.
It's BT's lack of investment that's the killer; we all feel your pain on that score.
You see, mate, BT should have sorted out your dickie line and thousands of others long ago. But instead it's been blowing our revenues on bleeding soccer broadcast rights and that old nonsense!
Up there in London, those BT bigwigs trying to be clever; trying to slide one into the net, past SkyTV and that old Murdoch fella; trying to beat them at their own bleeding game! As you and I well know, that just can't be done. And it's the likes of you and me who sadly pay the price with this third-world internet.
That's why the City is pleading for BT to be broken up. It pains me to say it, but we need to prise the Openreach infrastructure unit from the old bird's clutches. She had a go at running the network but it just hasn't worked. Mark my words, Scott, it's going to take some beefy legislation to put things straight. The BT Group won't come quietly. But it must cough-up, and hand back the cash-cow (Openreach). Settle for no less. Let's get Britain back on the information superhighway once again, Scott.
This from the Financial Times:
Bryce Elder, ft.com wrote:
A break-up call put BT Group in focus on Wednesday.
The regulator Ofcom should force BT to split its Openreach network arm from retail operations, argued Redburn. The group’s current UK monopoly has created a dysfunctional market of falling investment and poor broadband speeds, where BT spends more on football rights than it does on infrastructure, said analyst Nick Delfas.
Sports rights bidding has been funded by Openreach, which generates £1.5bn of operating free cash flow and gets about £400m of public money each year, Redburn said. At the same time, BT’s capital expenditure has fallen every year since 2008 and customer line rental has been rising at 10 per cent annually, the broker said.
“Bundling sports content with broadband is a cheaper way for BT to retain customers than investing in the network and it can use the Openreach cash flow as a buffer for any losses,” Mr Delfas said. He argues that breaking up BT would help to create a simpler market that would spur competition.

Chronically slow intermittent broadband

I am having problems with my broadband (sic). I have a very noisy line (sometimes) and extra ordinarely slow broadband. In fact since joining BT in November I have never received the speed promised (2Mbps). On only two occassions have I managed above 1Mbps (on two seperate occassions. My normal speed on the line is between 32Kbps (not a misprint) to 130ish Kbps. I made the mistake of trying to download an update for my sat nav file and it said it would take 18.5 hours. I have some data retrieved from the router below
ADSL line status
Connection Information
Line state Connected
Connection time 0 days, 00:06:52
Downstream 1,056 Kbps
Upstream 448 Kbps
Date 27/04/2010 Time 8:40pm
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 14.2 dB / 14.0 dB
Line attenuation (Down/Up) 56.5 dB / 31.5 dB
Output power (Down/Up) 1.7 dBm / 1.3 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 15 / 0
CRC Errors (Down/Up) 1 / 0
HEC Errors (Down/Up) 3 / 0
Error Seconds (Local/Remote) 1 / 0
I dont know how this helps (if it does) but maybe an expert out there can tell me if I can get 2Mbps on this line.
I have the latest phone socket and sometimes my broadband refuses to work even when inserted into test socket. Obviously I have done all the things that BT tell you (microfilters etc) but nothing seems to work. I have had broadband for many years but this is without doubt the worst broadband I have had.

Hello RogerB
Thanks for answering my query. Strangely after posting I had a call from BT about sending an engineer (coincidence no doubt). He is here now fiddling with my socket (phone). He seems to think BT have been extremely optimistic with the speed I should expect in my location (village approx 2.5 miles from main exchange in nearest town) He has fitted new socket with integrated ADSL socket (no need for microfilter. He fiddled a bit outside and reckons it will take a few days to 'settle down'. Any further work external. Being a bit dim I am not clear on what account details to send to moderation team (should I need to?. Thankyou once again I will post progress via forum.
Kind Regards
Snootboy

Intermittent Broadband Connection/Dropouts

Hello all,
I seem to be having a constant broadband issue where my DSL connection keeps dropping. Sometimes it will drop and reconnect within a couple of minutes, and sometimes it will take 5-10 minutes to reconnect again.
I have replaced DSL cables, filters and phone extensions, but the line keeps dropping.
When the router (BT HH 2) is connected the connection seems stable but the dropout connection issue is starting to get rather annoying.
The line noise is good on the router and the actual line seems to be ok so I don't think that is an issue.
I have spoken to a number of people in my local area too who are experiencing the same issue.
What is going on?

Hello,
Sorry I'd forgotten to post the stats!
Line state
Connected
Connection time
0 days, 1:26:29
Downstream
6,272 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
14.6 dB / 20.0 dB
Line attenuation (Down/Up)
22.0 dB / 12.0 dB
Output power (Down/Up)
19.8 dBm / 11.8 dBm
Loss of Framing (Local)
5
Loss of Signal (Local)
143
Loss of Power (Local)
0
FEC Errors (Down/Up)
41591 / 0
CRC Errors (Down/Up)
718 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
1039

Intermittent broadband connection - UNUSABLE

Hi Sky/Rupert Over recent weeks my broadband has been getting steadily worse, and now the connection drops so frequently (every 5 mins or so) that the service is unusable. When a drop occurs the @ light on the box goes out, and after a short time comes on as red. It then seems to take a random length of time before connection is restored. I've tried all the steps that you suggest in similar posts to this and on your help pages. Can you suggest anything to fix this quickly? Alternatively, I'm moving house in the next month, and it seems like it could be the ideal time to resolve this by switching provider.... sneak a Beatles song title into your reply if you agree with this. Cheers!

Neither Sky nor Rupert will reply to you I'm afraid, as this is a customer to customer forum. Give them a call to report a fault.

No phone line and often intermittent broadband!

My home phoneline seems to have issues every time the wind blows or we had a spot of rain..I have had persistent problems with both the phone-line and broadband for the past year (having been assured that if we changed to bt infinity that this would help as it was fibre-optic, we changed to BT Infinity at the end of July, but to no avail, we are still having the same problems and percievably worse than before!)
This evening the phone line has progressed from persistently crackling to not working at all, neither recieving calls nor able to make them. I am unable to do an online line check, as we reported a line fault last week over the phone ( a fault was recorded and seemingly resolved to some degree- though the weather was fair at the time) the previous case is still open so i cannot report this further fault. however the broadband ( for once) appears to be working fine.
I am at a bit of a loss as to what to do, every time we call BT we get threatened with a £99 engineer call out and told to call a local electrician (who incidentally won't touch bt wiring as we found when we asked our landlord!) am fairly certain that the fault is external due to the effect that the weather has on the connection we get (either the phone line or the internet cuts).
Has anyone got any ideas suggestions or help?
Thanks!

thanks for the advice, i was just wondering if the test socket can still be an accurrate test if the broadband wire is still plugged in on the face plate, as it appears that if you take the front of the box off there is another bit that might be able to come off too that would disconnect the internet- does this matter? also when i spoke to bt they said that if any fault was found within the bounds of my property that i could be charged- but if the fault is in the wiring connecting the house to the pylon there is no way i could have touched it so how can that be my responsibility?
can you shed any light on this?
thanks!

Intermittent broadband fault

So I am currently waiting on an engineer visit as my broadband has been faulting on and off for over a month. First it slows right down, then it won't load wirelessly, then the hub cuts out completely and starts to flash amber then goes solid amber, then cuts out completely again and then does this consistently for at least 45 minutes to an hour. After several long conversations and lots of whinging I have got a visit next Friday. I was told earlier that this is a Sky engineer not an Openreach engineer which limits what they can do apparently? I was told its possibly a faulty router (Hub) but when it did this last year it was a fault at the exchange. has anyone else had this problem and have any helpful advice about what it could be? I'm so frustrated!!!!!

I had the same but mine had been going on for about a year, finally after getting a line engineer out and him replacing master socket and re-doing the connections and swapping a jumper cable at the cabinet it was ok for a day. After calling Sky again and moaning they sent out a broadband engineer out and just as he came the line dropped connection again so after his test and it showed errors on his stuff he went and found a more stable and better pair to connect to. This worked for the whole of last week perfect, not once did the SNR/ATT figues change so was waiting the DLM software to run after a voice message saying they were going to reprofile but no 2am disconnects yet. Yesterday afternoon though it decided to keep dropping connection again and the upload snr figure had almost doubled again like it had been before engineer visits, it dropped connection a few time yesterday and has done so again today but none have been around the time DLM kicks in. So I don't know if the fault is back or if it is due to the heavy rain on Friday or there is work going on due to the ipv6 upgrade stuff I saw in the forums. Either way I shall give it a few days see if it continues dropping and I will call again if it does. The enginner did say the cab is almost full capacity and could be picking up noise from other lines and fibre might be better for me but I am not sure if it is worth the gamble, I know you can get it free for a yr right now but I don't want the monthly cap I want unlimited like what I am on now

15 months of intermittent broadband - HELP what ca...

Think today is the day I've finally snapped - and any advice to stop me banging my head against the wall would be gratefully recieved
Basically I live in a smallish rural village about 3 miles from the exchange - green cabinet right outside my house. I work from home and I don't expect much in the way of speed but as long as I can access email and a couple of websites I manage that's all I need - but if i can't then I lose income.
However - since moving into this house from 100mtrs up the road - I've experienced nothing but headaches. Constantly lose connection and totally random time wise so not likely to be EMI - plus all my neighbours with BT don;t have a problem. I've had 7 engineers come out over the last 15 months - and I've lost count how many times I've called India - feel like I'm going mad - feels like something out of that film Brazil
The last BT Open Reach engineer tried to do a lift and shift but was refused by BT Wholesale on the grounds that I upload too much and need to go onto 21cm profile - which isn't possible because the exchange isn't ready for that.....and anyway I don;t upload or download excessively around 30 gigs download and about 5 upload which BT Broadband have said is fine.
I've complained several times and have looked at other ISPs but there isn;t much choice and is that going to make any difference?
What can I do?
Solved!
Go to Solution.

Thanks John
Here's my ADSL Setting info
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 02:28:36
Downstream:
4.438 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
8.0 dB / 22.0 dB
Line attenuation (Down/Up):
50.9 dB / 29.5 dB
Output power (Down/Up):
19.8 dBm / 12.3 dBm
FEC Events (Down/Up):
7134 / 0
CRC Events (Down/Up):
10 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
57 / 0
Error Seconds (Local/Remote):
14 / 0

Intermittent broadband

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