Intermittent Connection – New Wireless Adapter Nee...

Hi everyone,
I help an elderly neighbour with her laptop and she has started to hit connectivity problems with her existing set-up. She has been with BT broadband for just over one year, using their Hub v2.0. Although connection problems have happened before, they are getting worse.
Her laptop is almost seven years old and is running Win XP. She is currently using a NetGear wireless adapter (from the RangeMax range), and it is about five years old. I am guessing that the problem is caused by the hub and the wireless adapter not really 'talking' to each other as nothing else about her set-up has changed.
So, my question is which wireless adapter could she use instead? If you have had this problem and have resolved it I would really appreciate hearing from you.
Many thanks.
Carol
Solved!
Go to Solution.

Carol
Short answer:
Try this workaround; despite my own scepticism when first advised about it, this will fix both wifi and ethernet problems; the fact that your HH2 will not connect to your wifi and/or your ethernet connector is related to the HH2’s acknowledged problem with its DHCP table.
Access the Hub and set your wifi channel to non-automatic and select Channel 11.
Save the settings and re-boot the HomeHub and your PC.
Check your performance and that your wifi and/or ethernet connection is working normally, if this works you are OK, if not repeat the cycle and choose, in turn, Channels 9 and 1.
If your line speed is under-performing, it is now very important let the HH run very specifically for the training period uninterrupted (whether you believe that to be 72 hours, five days or ten days is for you to decide). I stress, do NOT reboot or disconnect the HH during that period to enable the exchange and it to establish the optimum speed for the line (during that period you may observe the HH resetting itself during renegotiation - that is normal).
Long answer:
See my post of22 Sept 2011:
BT Failure & Sanctioned Workaround for HomeHub V 2.0 A
Good Luck
+++###+++
If you feel the problem is solved, please don't forget to come back and confrm the fix or post any other solution. It helps those who really need it to judge whether it works or not.
Also, mark the thread solved

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