Intermittent disconnects

over the past couple of weeks, we have had fios internet disconnect for no apparent reason. then i go in and click on it and it re-connects.
we ordered a movie on demand and it lost connectivity 3 times. had to go back in to on demand and reconnect and then fast forward to our place in the the movie.
please let me know if there is a reason for this and something we need to request through tech support.

Went down again last night first at 22:11 then again at 22:27. Here is the brief except of the logs. The full log is for last 42 hours can be found here: http://pastebin.com/asjWzeix
THU FEB 03 22:12:44 2011
WanMgr reports DSL is UP
THU FEB 03 22:12:33 2011
LAN PC Unable to communicate with DNS Server. (error = 'connection timed out', count = 9)
THU FEB 03 22:12:30 2011
LAN PC Unable to communicate with DNS Server. (error = 'connection timed out', count = 6)
THU FEB 03 22:12:27 2011
LAN PC Unable to communicate with DNS Server. (error = 'connection timed out', count = 3)
THU FEB 03 22:11:38 2011
WanMgr reports DSL is Down

Similar Messages

Intermittent Disconnects for clients of 2008 R2 Remote Desktop Services

Hello, I have an issue that I am trying to work on for a client who is experiencing intermittent disconnected sessions when logged into a Windows 2008 R2 Remote Desktop Services (RDS) server.
As I mentioned, the disconnect is intermittent in nature and almost appears to be network related, although I cannot find any data in the Application, System, or application specific logs to support that.
The RDS server overall does not exhibit any error, but the user's session is briefly interrupted and then restored. I would like to be able to gain some additional information about what is going on under the hood, but I am having trouble finding any
details on how to turn on debug logging for Terminal Services (er, RDS) on 2008 R2.
Can someone provide some additional details on what kind of logging or other means that I can take on this server in order to gain some additional insight?
Thanks in advance for any advice.

Hi,
There are certain reason for which the client get disconnect from the server. The following are some of the commonly seen symptoms:
• You may be limited in the number of users who can connect simultaneously to a Remote Desktop session or Remote Desktop Services session.
• You may have a port assignment conflict.
• You may have an incorrectly-configured Authentication and Encryption setting.
• You may have a certificate corruption.
More information.
http://support.microsoft.com/kb/2477176
If you want to have log for login\logoff for the client on server end then you can get the information from below log.
Event Viewer>Application and Service Logs>Microsoft>Windows>TerminalServices-LocalSessionManager>Operational
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

WRT54G: Frequent, but intermittent Disconnects

I have a WRT54G that I've been using for almost 2 years now. For the most part, the router works great, even though it will occassionaly drop my computer's [i]wired[/i] connection and often drop my Xbox's [i]wireless[/i] connection. More recently, I have upgraded to Windows 7 and am experiencing very frequent, but intermittent disconnects which mainly appear to be on the wired end.
Steps I've Taken Thus Far
Updated NIC drivers
Updated Router Firmware (Apparently 8.00.7 is the latest for my router.)
Reset router to factory configuration and reconfigured
Searched all over the internet for a solution
Basically, this is what happens: I'll be online, usually playing a game or trying to d/l a patch for one and things will be great, but out of nowhere, the router's power light will start blinking and the little SES button (that Cisco one that lights up) will shut off - this is when I lose my connection. Sometimes it's just temporary and the router will cycle, the powerlight will go solid and the Cisco light will turn back on. Often, I have to unplug and plug the router back in to get it to cycle. I don't think I'm losing connection to my cable modem as the Internet light stays active, but maybe. So it seems to me that I'm mainly losing connection on just my own network. The strange thing is that sometimes I can go for [i]hours[/i] without any trouble but sometimes I can't make it 10 minutes without losing my connection 3 or 4 times.
Any help?

Since you have done all the settings on your Router, and already upgraded the firmware on your Router... As you have mentioned that after a period of time, the power light on your router starts flashing and at that moment you are disconnected from all your computer...
Well i think its a problem with the router itself. I hate to say that but I think its time for you to get a New Router.

HT204400 Intermittent disconnects or connectivity issues

I have done everything the help guide said to do I even went as far as to move the router to the living room so that I could hard wire to it and I am still having Intermittent disconnects. Can someone please help me?

Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Sources of Interference
Wifi Diagnostic Software (for Mac users)

Help!!! Broadband Intermittently Disconnects

Please someone cast a eye on these figures and tell me if anything is wrong please???
Our broadband randomly disconnects sometimes upto 10 times a night only for a brief time of say 10-30 seconds but enough to kick my wife and me off off xbox live or our laptops go to local only connection! The broadband light on the HH3 does not even go out, but sometimes the conection screen comes on our laptops showing the BB light flashing. I have phoned tech support in india (even spoke to George Michael lol) i've had the cover plate removed several times and had a BT engineer change it for a new one with seperate ADSL and phone sockets. Our profile has been reset and if the speed is right below im well pleased. it's just these **bleep** disconnections thats driving me mad. We have another engineer comming tomorrow who according to my last contact is going to fix the problem once and for all!! It's not a HH3 problem as this has happened on a Dratek Vigor, Belkin N300 and a Belkin N600. Brought the HH3 on recomendation from a BT tech support agent who said they could not help me anymore as they only train on HH's!!!!
This has been ongoing for six month now and im rather annoyed.
On the troubleshooting page on every disconnect is logged on the WAN. I've printed this off for the engineer, any ideas where else I can direct him!!! the previous chap tested everything with his kit and found no fault! five mins after he left it went again!
Internet Connection Configuration
Connection information
Connection time:
0 day, 00:13:55
Data transmitted/received (GB):
0.000 / 0.000
ADSL Line Status
Connection information
Line state:
Connected
Connection time:
6 days, 01:47:32
Downstream:
17,266 Kbps
Upstream:
1,171 Kbps
  ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Fast
Noise margin (Down/Up):
6.2 dB / 6.2 dB
Line attenuation (Down/Up):
21.5 dB / 10.3 dB
Output power (Down/Up):
0.0 dBm / 12.3 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
2775 / 116

Still no joy third engineer coming today but sceptical of outcome! See below what were facing!
  20:01:37,10 Dec. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_ISP_TIME_OUT]
  20:45:03,10 Dec. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_ISP_TIME_OUT]
  20:56:16,10 Dec. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
  20:56:19,10 Dec. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
  21:15:20,10 Dec. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_ISP_TIME_OUT]
  21:38:55,10 Dec. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_ISP_TIME_OUT]
  22:53:51,10 Dec. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_ISP_TIME_OUT]
  22:55:07,10 Dec. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_ISP_TIME_OUT]
  22:56:09,10 Dec. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_UNKNOWN]
  23:46:48,10 Dec. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
  23:46:51,10 Dec. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
  23:48:42,10 Dec. WAN connection WAN3_TR069_INTERNET_R_ATM1_0_38 disconnected.[ERROR_NO_CARRIER]
  23:48:45,10 Dec. WAN connection WAN1_INTERNET_B_ATM2_0_35 disconnected.[ERROR_NO_CARRIER]
As you can see its random and only lasts a couple of seconds! unless the engineer is here and is quick enough to catch it i cant see how he can solve it! Last engineer said Help Desk does not register any disconnects!!! notice 13 disconnects in one evening between 20:00 and 00:00! makes xbox a pain as we not only play games but watch movies throu it!!!!
HELP

Time capsule intermittently disconnects

I have an intermittent problem with my time capsule. I will be working on my Imac G5 and the mail or safari will not load. The connection my then connect to a neighbors network and then I can continue working. Funny thing is that I am still connect with my ipod touch (inches from my mac) and it is working flawlessly. Sometimes I have to log into the Join other Networks for it to find it again.
Part 2, The opposite often occurs, Somethings the imac can see the network perfectly and the ipod does not. The ipod can not find the network even if I carry the ipod to within inches to the time capsule
I have restarted the time capsule several times. the green light is always on, My software is all up to date, My connections strength are always strong on both device when they are working.
Is the time capsule defective?

Gnorm,
*_Time Capsule Weak Signal Strength_*
Forgive the size of the post, but the suggestions below have helped others with similar issues. Try each topic individually and see if things improve, If not move on to the next one.
*Keep the Time Capsule Cool*
Some posters have observed that when they positioned the Time Capsule for better ventilation and cooling, their network connectivity issues resolved themselves. Also avoid locating the devise within poorly ventilated cabinets or piling items around or on top of it.
*Time Capsule Orientation*
While the location you chose to setup your Time Capsule may be acceptable, but the direction it is oriented can have an effect on signal strength. It appears that the signal of the Time Capsule does not radiate equally from all sides of the devise.
The antennas within the devise are positioned along the 3 smooth sides. That is, there is no antenna on the side bearing the ports and cables. As a result, position the devise with the ports and cables AWAY from the direction of most of the clients that will be connecting to it.
*Cordless Phones*
Some users have discovered that the cordless phones they have in the home occupy or are near the same bandwidth as their wireless network (2.4Ghz or 5Ghz). Try temporarily disabling the handsets and their bases and see if network connectivity improves. If so you may need to change the channel that the phone uses or purchase phones that occupy a different bandwidth.
*Preferred Networks & Airport Services*
You may be experiencing interference from other networks in your neighborhood. When you click the Airport menu are there other networks listed other than your own?
If so, is your network at the top of the list? It should be.
Go to System Preferences --> Network --> Select Airport on the left.
Click "Advanced". In the “Airport” tab note the various local wireless networks that Airport detects. Is the network you prefer to connect to at the top of the list? If not drag it to the top. Are there other networks you never intend to connect to (an old work network, or a neighbors network)? Then highlight them and click the "-" button.
Make sure “Remember any network this computer has joined” is checked.
Click "OK".
For "Network Name" be sure your network is selected and then click "Apply".
Is Airport (wireless) your primary means of connecting to your network? If so, is Airport at the top of the list of services on the left? It should be.
Click the small “Gear” button at the bottom of the window and select “Set Service Order”.
Now drag Airport to the top of the list.
Click “OK”. Click “Apply”.
Now see if network connectivity has improved.
*Transmit Power & Wide Channels*
If you are using the 802.11n only (5GHz) radio mode, you can also select to use wide channels, which provide higher data throughput in your network.
Launch Airport Utility
Select your Time Capsule on the left.
Click “Manual Setup”.
Select “Airport” in the toolbar.
Click the “Wireless” tab.
Click “Wireless Options...” at the bottom of the window.
Adjust the “Transmit Power” to 100%.
Put a check mark in the box labeled “Use Wide Channels”. (If you are using a 802.11a/b/g (2.4GHz) radio mode then select “Interference Robustness”)
Click “Done”.
Click “Update” in the lower right hand corner.
Wait for the Time Capsule to restart and then see if your network speeds improve.
Let us know if any of the above helped improve your situation.
Cheers!

Intermittent disconnections!!

Hi I have had a quick read through and cannot see the problem answered and fact the only similar problem back in Jan this year never got resolved so here goes
I can use the internet almost at any time however at random the internet can disconnect and reconnect and sometimes repeat this as often as 5 times in a few minutes
I read an associated post re comments on noise (the poster had low noise mine is higher)
It appears that only the broadband is temporarily disconnected and can sometimes reconnect in seconds instead 30-60 seconds
Im using a bt HH black version-with no BT suppied phones attached
Line state
Connected
Connection time
0 days, 0:35:33
Downstream
4,896 Kbps
Upstream
448 Kbps
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
11.1 dB / 15.0 dB
Line attenuation (Down/Up)
33.0 dB / 19.0 dB
Output power (Down/Up)
19.8 dBm / 11.9 dBm
Now only around 2 years back BT visited and as the BT box was old the engineer re run the BT cable in to a connection point, from here new cable to master socket with a built in filter(2 socket outlet) a spur was taken from the bt line (not filter) in new cable to around 5-6 meters to my office where my router is and just 2 days back I changed this filter...just in case.
So all cables are new'ish and filters are new.
The problem has only become noticeable in the last month, maybe slightly less
I'm not keen on talking to the indian help desk, who ask me to disconnect and reconnect and when you call back the new operator says disconnect and reconnect, unless my problem is on their script they dont know.
What can i do to reduce noise?
The router has been placed at the master with no difference, in regards to electrical interferance it is roughly 1.5m metres from my PC through a few pieces of wood...any further it would not be in my office and therefore wireless...besides its been working fine for many years
When we boot up laptops wireless works ok
Most notible as I get the IE screen from BT saying no broadband connection and if playing MOH i also get kicked off...which bugged me as i never knew why, but now I know why

Test1 comprises of Best Effort Test: -provides background information.
Download Speed
3670 Kbps
0 Kbps
7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 3670 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :5216 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps
Line state
Connected
Connection time
0 days, 3:43:31
Downstream
5,216 Kbps
Upstream
448 Kbps
ADSL settings<script type="text/javascript">// createTable("normal", trClass, td3, td4); // </script>
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
15.1 dB / 7.0 dB
Line attenuation (Down/Up)
33.0 dB / 20.0 dB
Output power (Down/Up)
19.7 dBm / 11.9 dBm
Loss of Framing (Local)
17
Loss of Signal (Local)
9
Loss of Power (Local)
0
FEC Errors (Down/Up)
48330 / 0
CRC Errors (Down/Up)
53 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
2100

WRT54G v.6 intermittent disconnections

I've been using my WRT54G router for a year now and it always worked pretty well. But about a month ago i started to lose internet connection every now and then (maybe 1 or 2 times each day). Now the problem occurs approximately every hour. I updated the firmware yesterday hoping it would resolve it but it didn't.
The connection always goes away for about 5 seconds and then comes back from itself. I witnessed that the orange light illuminating the Cisco Systems "logo" turns off during the time internet is disconnected. Also, i think the problem comes from the router itself because everything connected to has the same problem simultaneously (my computer, wich is connected to it with a ethernet cable and every other device connected to it wireless like other computers/game consoles). When i connect my computer directly to the modem (without using the router) it works perfectly well so the problem does not come from it. I searched the web for people having a similar problem but i didn't found anything like it.
If anyone out there has a suggestion it would be very appreciated because i tried a lot of things and i am now thinking about buying a new router.
PS : Sorry for my english... it's far from perfect

After you perform a firmware upgrade on the router, you must reset the router to factory defaults, then re-configure the router.If you have not resetted the router after the upgrade, then reset your router... Press and hold the reset button for 30 seconds.Then, unplug the power keep holding down the reset button for another 30 Seconds.Plug the power back in, and keep holding down the reset button for 30 Seconds.Release the reset button. To re-configure your router click here , Also change the Wireless Settings and try to connect...Check if this helps...

Ssh experiencing intermittent disconnects

Im not sure if this is a gateway problem or my ssh configuration. I have a fresh install of arch Linux that i am using to build an HTPC with. I do most of my work through putty since the arch box is connected to our tv . Im using a netctl profile to connect to our LAN with static ip addressing. The problem is that I experience random disconnects while using ssh. Here are the facts:
1) ssh will always work right after I reboot the arch box
2) after a random amount of time i will loose the ability to login to the arch system with putty, or will be kicked off if i am in the middle of a session.
3) After waiting for a random amount of time i will eventually regain the ability to login via putty
4) during these disconnects, my router configuration page will report that my arch box is "offline" however if i login to my HTPC i am still able to ping servers, use pacman to install packages, etc...
If anyone has any idea whats goin on here or can point me in the rite direction i would really appreciate it. I must admit this is my first time posting on any forum. If my description of the problem is not adequate please let me know.

There are other devices on my network but i only use my laptop + putty to login to my HTPC. We are using a westell modem/router. Every device on the network gets its ip address via dhcp except my HTPC which i have manually configured with a static ip address. I think its worth noting that it was originally configured with dhcp but i changed it to static to see if it would fix the problem. Pinging the HTPC during an outage yields "destination host unreachable". Journalctl -le doesn't return any related info during these outages either.

Intermittant disconnection of Shared Drives on Windows 7 Client machines hosted in WIndows Server 2008 Standard Edition

The environment - Windows Server 2008 Standard/Windows 7 32 bit Client machine.
Share - It is not a DFS share.
Antivirus - McAfee
The issue - 1 user is unable to connect to a particular shared drive hosted from within the Windows Server 2008 Standard file server. This drive is one of the multiple drives which are supposed to be connected to the user machine during logon using
the logon script. All the other drives mentioned in the logon script gets mapped fine but one particular drive does not. The user uses a laptop and we have checked his connections while in LAN, Wireless, VPN. Everything seems to be working
fine apart from this one shared drive. Rest of the users within that office gets the drive fine but just not this one user. Since we are not domain admins so we do not have a visibility of the group policies linked to this particular drive and
hence RSOP as well does not help. We have not seen the user getting logged into the machine using a TEMP profile as well for us to ascertain that the issue may be with a TEMP profile logon.
Please note that the drive does get connected at times and at times the connection just drops off! As an interim measure the local IT has created a batch file and given it to the user which maps the drive for the user.
Any help in resolving this long impending issue would be much appreciated!
Suman

Hi Suman,
You could keep the session always active to workaround this issue. Please open Control Panel -> Administrative tools -> Local Security Policy -> Local Policy -> Security Options and set the value of the policy Microsoft Network Server:Amount
of idle time required before suspending a session to 99999 and see how it works.
This security setting determines the amount of continuous idle time that must pass in a Server Message Block (SMB) session before the session is suspended due to inactivity. Administrators can use this policy to control when a computer suspends an inactive
SMB session. If client activity resumes, the session is automatically reestablished. For this policy setting, a value of 0 means to disconnect an idle session as quickly as is reasonably possible. The maximum value is 99999, which is 208 days; in effect, this
value disables the policy.
For more detailed information, please refer to the thread below:
Loss of mapped drive, networked drive disconnects
http://social.technet.microsoft.com/Forums/windows/en-US/c6da707b-5224-40f5-8d0e-e8985453221d/loss-of-mapped-drive-networked-drive-disconnects
You could also refer to the article below to troubleshoot the issue:
Mapped Drive Connection to Network Share May Be Lost
http://support.microsoft.com/kb/297684
Regards,
Mandy
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Mouse intermittently disconnects and almost immediately reconnects.

This frustrating situtation has been going on for months and I'm at my wit's end in trying to figure it out. I will be typing a note in email or whatever and all of a sudden the mouse disconnects. Within 10 - 20 seconds it reconnects. Help please.
Thanks

Glad it helped.
Barry

E3000 Intermittent disconnects - grrr

I have the latest firmware, have the settings correct (the UPnP is disabled and whatever)
Model number: E3000
Serial number: CVQ01KC13100
Firmware version: 1.0.04 build 6
Operating system: Windows 7 SP 1
Software version: 1.3.11006.1
Connection type (WAN): PPPoE
Went out of town 2 weeks in March, and all through April didn't have any disconnects. Have had this problem since I got it, it gets really bad from time to time (like now). Thought it was my provider for the longest time, but found out if I connect via wired, no disconnects! Is re-flash simply downloading and installing firmware? Think I should try this? Please help!

Try the following settings:
A] With the help of Cisco Connect Software (if at all you have installed the router with the help of this software)
          1] Open the software and go to the option which says "Router Settings"
          2] Then click on the option which says "Advanced Settings" which will take you to the gateways configuration page.
         3] Lower the MTU (Maximum Transmission Unit) from 1500 to 1400 or less (usually found on your routers main/ basic setup page). Here is the link for determining and setting up the correct MTU size: http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=fbf8e8564632422eaa8ea80bf9dcba64_386.xml&pid=80&re...
        4] Then go to the Wireless tab, keep network mode as mixed,
For Channel Settings of 2.4 GHz you can make Channel Width to 20 MHz only and Channel to 6, 9, 11..
For Channel Settings of 5 GHz you can make Channel Width to 20 MHz only and Channel to 40 or 161...
B] If you haven't installed Cisco Connect then you can log on to the router's user interface using it's default IP address in the browser which is 192.168.1.1 and type in 'admin' as the password leaving the user name field blank. This will take you to the router's web interface and then follow steps as mentioned above to make the changes.

Intermittent disconnecting and reconnecting.

Hello,
Lately my iPod touch (up to date firmware) has been disconnecting from my home network and reconnecting seconds or minutes later. Sometimes it doesn't reconnect at all. The signal itself is strong.
My laptop is able to connect to the Internet just fine, though.
I have tried everything to fix this problem: forgetting the network and reconnecting, turning off the wi-fi function and turning it back on, resetting network settings, renewing lease, turning off the iPod and turning it back on.
Does anyone know of a solution?

...anyone?

Lost data / intermittent disconnecting

Hello, please can somebody help me find out what is wrong with my HH router/connection.
On several different devices with completely different OS and cards, wired and wireless etc. it fails to load images on websites randomly roughly 1/20th of the time, a refresh later on solves. Also, videos on the internet fail to load around the same frequency (despite loading the page) and games disconnect for about 5 seconds once every 5-10 minutes. This happens on all devices simultaneously and a refresh will solve the problem if i wait for around 10 seconds. Then 10 seconds later the same thing happens.
This has been going on for at least 2 weeks, (if not since I originally got the device months ago). The router light remains a steady blue / doesn't report any issues and similarly the connection from the computer to the router reports no issues at any stage. Ive tried all the diagnostic tests and removing any firewalls etc. I've seen lots of posts with similar issues, I'm just trying to diagnose the problem at this stage.
1. Product name:
BT Home Hub
2. Serial number:
+068343+NQ40131061
3. Firmware version:
Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 06/05/14
4. Board version:
BT Hub 5A
5. VDSL uptime:
3 days, 00:50:11
6. Data rate:
9995 / 39993
7. Maximum data rate:
29282 / 102272
8. Noise margin:
19.6 / 23.6
9. Line attenuation:
0.0 / 10.1
10. Signal attenuation:
0.0 / 10.1
11. Data sent/received:
401.7 MB / 3.5 GB
12. Broadband username:
[email protected]
13. BT Wi-fi:
Yes(.......)
54. Firewall:
Default
Thank you,
Trudy
Solved!
Go to Solution.

Hi Trudy123,
Welcome to the community. How are things with your connection? If you are still having issue, please could you run the BT Speed tester using http://speedtest.btwholesale.com/ next time you notice the problem? You will need to run the "Further Diagnostics" once the first test completes.
Once you have run that test, please post back the results.
Thanks
PaddyB
BTCare Community Mod
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We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Intermittent disconnection from network

There are several "communities' this might fit into, so please let me know if this question would be better suited to a different location.
I recently replaced my late-2006 MBP and am planning on giving it a long retirement as a home server. The goal at first is to just use it for time machine backups and file serving. I'll eventually add VPN and maybe web services, but that's a little ways off. I read through Apple's documentation on setting up OSX server as well as sever guides online and think I have a good understanding of how this all works. After much experimentation, however, I've hit a brick wall.
The specs are:
Mid-2006 MBP
Using Wired Gigabit Ethernet only (and have duplicated these results using wifi only and different CAT5/6 cables)
OSX 10.7.x + Lion Server (have also tried installing 10.6 server and duplicated these basic results)
Actiontec MI424WR-GEN3I router
I have Verizon Fios so I have to use their provided router. I've set up a static IP for the MBP using the eternet device's MAC address on the router, but I get interesting (to me at least) behavior based on how I set up the DHCP configuration on the MBP.
If I just set up the static IP in the router's distribution table and let the MBP connect over simple automatic DHCP, both the MBP and the router seem happy:
If I set the MBP's network settings to DHCP with Manual Address, the Router shows the
When the connection is eventually dropped, the connection's status in the router's various tables and status areas will change to "inactive" if the MBP is set to the first condition (regular DHCP) or stay as expired (or just not show up at all) depending
Once the server's connection is dropped nothing short of a full restart will restore connectivity. I cannot acccess it via screen sharing, renewing the dhcp lease provides no change in connectivity, logging out/back in is useless, etc. If I restart the MBP, everything will come back just fine until after some random period of time when the connection is once again lost.

Please disregard this post, It was accidentally submitted and I can't find a way to delete it. There's a completed post already up.

Intermittent disconnects

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