Intermittent emails with blank body for single user

Good morning!
I have a client running Exchange 2010 on a SBS 2011 server. There is a single user who will intermittently receive emails in which the body is blank. The affected emails behave this way in both Outlook and in OWA. I know the content is
actually there because if there are multiple threads in the conversation in which an email is sent and then the user replies (this happened with a test email I sent him and then called about because the body was blank when i sent it to him) I can see the body
in the single line preview until that particular message is expanded. Additionally, it seems that if he continues to email back in forth in the same conversation thread, the missing content will appear once he's received an inbound message where the
content displays properly.
To our knowledge this only happens with inbound mail. It happens with multiple senders, there doesn't appear to be just a single source so I haven't set up pipeline tracing since there is not a consistent problem with any one sender. Some messages
will come in fine and others will have a blank body.
Any advice you have would be much appreciated.

I turned up Pipeline tracing on my email address for this user as this is the one address I can control. For all of the emails that turned up with blank bodies in Outlook and OWA I can see the body of hte message in all of the Messaging Snapshots
created by Exchange.

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Intermittent emails with blank body for single user

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