Intermittent errors when editing PP in Captivate 4

This has been driving me crazy, and I have looked far and wide for the answer, hopefully I haven't overlooked it anywhere. I imported my PP to C4 as a linked file, and it worked fine, I was able to edit it with no issues. A few days later, I had to make some changes to the presentatation so I tried editing the PP presentation in C4, got some sort of permissions error. Then I got this error: OLE error E004170. I googled it but came up with nothing. I uninstalled and reinstalled PP just to see if it had something to do with that program, but it didn't fix it. Every time I try to edit the presentation as a whole as PP in C4, it says I need to update the file, so I do, but then it still won't let me edit the entire presentation. Sometimes it will let me edit an individual slide without problems (but with a lot of hang time), sometimes it will throw up the error OLE error E004170, sometimes it will say I need to update the file. I haven't made any changes to the original PP file, so I am pretty clueless as to what is going on.
I'm using Captivate 4, Powerpoint 2010, and Win 7. Any advice would be greatly appreciated.
ETA: Just now I was able to convert to PP to edit, but when I tried to save it C4 threw up a message that said an "unspecified error" had occured.
Message was edited by: as01285

I had experienced the same issue sporadically on 2 different linked powerpoint projects.
Spent quite a bit of time in virtual sessions with one of Adobe's technical consultants to test and troubleshoot.
They were unable to find a cause or solution.
We tried reinstalling everything a couple different ways and upgrading service packs, etc..
Only thing that worked for me was to embed the presentation in the cp file.
Luckily I have not encountered the issue again, but now of course my cp files are much bigger as a result!
Hope that helps,
Russ

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