Intermittent GPS connection HTC620

I wonder if anyone can provide some help with this:
For approx 50% of the times I try to connect (via GPS) to email or Internet explorer, I am now getting the following messages: (This is regardless of signal strength and happens as often with five bars as much as it does with two)
For email the error message reads:
"Cannot connect to the incoming mail server. Be certain that the server name...&etc"
For Internet Explorer the error message is:
"The page cannot be found. Check the name and try again"
Phone calls and SMS are working fine, as is Wi-Fi connectivity.
I have made no changes to settings, and often if I leave it for thirty minutes, it will work.
Unfortunately I have not had chance to queue for the offshore technical help desk and they had just closed for business when I returned home from work tonight
I hope there is a simple solution as I travel with my work and rely on this very useful little gadget during the day.
I am reluctant to uninstall and re-install all the software and settings, as the handset is in daily use and I am also about 20 months into the contract.
Solved!
Go to Solution.

Sounds like your settings for GPRS have been corrupted. Antivirus and other software as add-ons can do this.
The helpdesk is located in Newcastle and they are good: 0800 328 1919. I'd give them a ring, and ask them to go down their scripts for optimum GPRS internet and e-mail settings with you for the 620.
AQ.
"Welcome to Royston Vasey - You'll never leave."

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crypto ikev1 policy 20
authentication rsa-sig
encryption aes-256
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hash sha
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lifetime 86400
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ssh timeout 5
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threat-detection statistics
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inspect h323 h225
inspect h323 ras
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I just got this router and incredibly disappointed!! I had the Arcotec.. Excuse my spelling and was having intermittent problems with that but this new a Gateway is herendous!!! I can't believe they charge you a 199 for this. Wifi signal lost constantly. Called tech support.. Now they want to charge me 75 bucks for an extender that they say will help.. Optimum looking better all the time!! Very frustrated.

I am experiencing the exact same issue. My issue also started after i upgraded to their 50/50 plan and swapped out my Actiontech M42xxx for the Quantum Gateway Router. They had me do the following and i am still having the issue. 1. disconnect the coaxial cable and the power from the router2. Reset the fios box in my garage by unscrewing the battery power and removing the battery3. Replaced the router (Verizon did this and the replacement was another Quantum Gateway)4. Replaced the box in my garage (Verizon did this)keleko68 wrote:
Hi All, I upgraded my FiOS service a couple of weeks ago to the Quantum 50/50 service and bought the Quantum Gateway/router (model# FiOS-G1100). I used to use the Actiontec router (model# MI424WR, Rev. I). I've been having issues probably for months with intermittent or dropped connections on both wired and wireless connections. Fast forward to the beginning of December. I called tech support enough to the point of them sending a tech out to look at it. My ONT was old, and he replaced it. I had hoped that this was the issue, but it wasn't. The drop-offs continued. I again hoped the upgrade in service and router would also fix the issue. Nope... didn't. This 'latest, most powerful' router only has two lights on it, one for wireless signal and the other that looks like a globe. The router sits on my desk, so I can watch the lights. While I am surfing around, the globe light will suddenly flash for about 5-10 seconds. While this is happening, my connection drops/stops, and then resumes a couple of seconds after the globe light stops blinking. I also noticed that the globe light will turn red once in a while, but not nearly as often as the blinking white does. It's not really consistent as to how long I can be online before the connection starts dropping. I haven't honestly watched it for a long period of time (in other words, I don't know if it's still doing it while I'm not at the computer). I just notice it while I'm trying to use the connection. Once the router starts disconnecting, it can happen as often as every few minutes. VERY annoying. My setup is:2 Mac laptops (one used wirelessly and one used wired connected to a display)1 Apple TV (wired)1 Apple Airport Express (wired)1 printer (wired) I don't have any cordless phones, powerline adapters, wifi extenders, or other electronics that might be messing with the signal. I use VPN software but haven't noticed a difference with it on or off (I think). Any thoughts as to what this might be or where to look? Thanks in advance. I am still having the issue. there is obviously an issue and either Verizon knows about it and doesn't want to say they know there is an issue and fix it, or they are too dumb to take the time to find out. Each time i call i give them detailed information on the issue and ask them to check their knowledgebase if its listed as a know issue and they keep saying it's not. The issue happened again tonight, 1/8/15. at first my laptop dropped Internet connection while i was surfing. then i checked my other wi-fi devices and they all lost connection. i then went and checked my wired devices and they too lost connection. I look at the router and this time both the Globe Internet and the Wi-Fi lights were solid white. i looked at the Internet Ethernet light and the bottom light was green. I could have resolved the issue by unplugging the router and plug it in back, but instead i called Verizon so they could see the issue. 10 minutes into the Verizon call queue the Globe Internet light changed from solid white to solid red. 5 minutes later i finally got to speak to a tech. at first he said the box in my garage wasn't connecting to the router and asked me to disconnect the coaxial cable and the power and, according to him, he sent some command and instructed me to connect the coaxial cable and power the router back on. I did that and then the issue went away.I told him the rootcause of the issue was not identified and fixed and the issue would occur again and i needed him to alert engineering or product development about the issue. i then told him its a know issue with the router and he should do a google with "Verizon Quantum Gateway dropping connection" and he would see how many people are having the same issue. I told him Verizon need to take their heads out their A*%%%$ and spend some time and investigate and resolve the issue. Me

I'm having a problem with my GPS connection plz. ...

i have a problem with my new nokia 5800 xpress music. my problem is when i baught the phone the GPS is banned in my country (EGYPT) but now it is permissible to use it in my country so i updated my nokia 5800 software withe the nokia software updater to the new firmware version (21.0.025) and i have the same problem which is i can't connect to GPS (the connection indicator is always red ) i can't even locate my postion on the map.
please help me
thnx alot
Solved!
Go to Solution.

Hi a_youssef
Unfortunately it is not as simple as a user firmware update and you might like to look at this post concerning this issue:/discussions/board/message?board.id=navigation&message.id=10829#M10829
Happy to have helped forum in a small way with a Support Ratio = 37.0

Intermittent GPS connection HTC620

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