Intermittent "HDCP isn't supported by your HDMI connection" message

I downloaded a movie with the new Apple TV 2.0, and every once in a while, the screen will go black with a message stating that "HDCP isn't supported by your HDMI connection. This content requires HDCP for playback. Use the component video connection to watch this content.". Not only is this not the case, but it happens very happenstance.
Is this happening to anyone else? If not, does anyone have any ideas as to why, or better yet, to solve it?
On another note- the fact that you can use the Apple TV for AirTunes now, freaking rocks.

I found this on Denon site:
http://ca.denon.com/2082.asp
Unfortunately, it basically says that it is not the receiver's fault (what a surprise!)
Quote:
"This is not a fault of the receiver. Recently set top box manufacturers have become aware of this issue. It has been found that the U-code information appears to be the problem which is part of Annex A of the repeater conformity specifications of the HDMI protocol. Some set top receiver manufacturers have already implemented firmware changes to their units while others are in the process of updating their units. If a set top receiver being used is having problems passing HDMI video signal through an A/V receiver, contact the manufacturer of the set top receiver to see if an update is available."
So I'm taking this to mean that my receiver is very picky about the HDMI protocol, and the ATV isn't quite conforming to it. Maybe other brands of receivers are passing the signal?
I suspect I probably won't have much choice for now but to either connect the ATV to the Denon using component cables and an optical cable for 5.1, or use HMDI directly to the TV for video and an optical cable for 5.1 audio.

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I cannot play rented movies from i tunes and netflix theres always a plug on my tv screen "This content requires HDCP for playback." HDCP isn't support by your HDMI connection.

I rented twice already in my ITUNE movies but can't watch thru Apple TV just of this issue" This content requires HDCP for playback.
Pls response to this issue.

unplug tele power lead for 10 seconds, then try again. Worked for me.

I have just rented a film through my Apple TV (2) which I cannot play, The screen says "HDCP is not supported by your HDMI connection". What am I supposed to do about this?

I have just rented a film through my Apple TV (2) which I cannot play. The screen says "HDCP is not supported by your HDMI connection." What am I supposed to do about this? Thanks in anticipation.

Welcome to the Apple Community.
HDCP is copy protection built into iTunes video content, the Apple TV requires all devices to be HDCP compatible before it will send HDCP content to them. In simplistic terms the Apple TV asks the TV if the signal it will send can be recorded, if it gets the right answer it will send the signal, if it doesn't receive a reply it won't.
Your problem may be one of unsupported equipment or may simply be an error. You could start by checking if your TV is HDCP compliant. If it is the problem might be cabling or another device (such as a receiver) between the Apple TV and TV, it may also just be a glitch which might be resolved by a simple restart.

I got an alert saying "Requires HDCP for playback. HDCP is not supported by your HDMI connection

I got an alert saying "Requires HDCP for playback. HDCP is not supported by your HDMI connection

The same problem here. It's been great to stream TV direct from my Ipad to my 46" and even streaming movies from my Imac. Everything was top notch! But suddenly nothing works. I get to see maybe about 3 sec and then it stops telling me that "The content needs HDCP". But it worked since i bought it in June until now. Really tried eveything with chaningig inputs, chaning output res, cables, update my router. Still nothing... But when i plug it in a smaller and a cheap LCD 22" from LG it seems to work??? Why did it suddenly crash on my big tv that supports hdcp, and it obviously worked for 4 months?? :-(

HDCP is not supported by my HDMI connection

I just purchased a movie from the iTunes store to watch on my AppleTV. When I tried to watch the move, I got an alert saying "Requires HDCP for playback. HDCP is not supported by your HDMI connection. Use the component video connection to watch the content."
What does "Use the component video connection to watch content mean."? I have a lot of wires connecting the various video components connected to my TV that only the Best Buy Geek squad has dealt with, so even if I new what component video connection the alert is referring to I doubt if I can easily connect it.
Should I try to get my money back from Apple's iTunes store or is there a simple way to set things up to watch this movie?
Thanks for any help anyone can provide.
John Femendzin

Yesterday my Apple TV worked fine with my Infocus Projector connected by HDMI via DVI converter. Today I can not play any content. I have tried everything. I have the current version of software 2.1. This very unsatisfactory how can it work one day and not the next. I have read some of the comments on this but there does not seem to be any fix. Any suggestions please.

This content requires HDCP for playback, HDCP isn't supported?

This content requires HDCP for playback, HDCP isn't supported by your HDMI connection. This content requires HDCP for playback. What the! What is this all about? It appears that no one knows how to fix this. Have I wasted my money here?

I am assuming you are connecting your iPad via the Digital AV connector to a TV. If so, it sounds like the TV does not provide HDCP. Is this the case?

"The language of this installation package is not supported by your system" Error Message when installing Office 2010

Hello, I am having a very hard time attempting to install Office 2010 Pro Plus on a system. The error message that I receive is as follows:
The language of this installation package is not supported by your system.
I have tried running the Microsoft FixIt tool to remove any traces of Office 2007 and Office 2010. Also, I have followed the instructions in
KB928218 to manually uninstall any traces of Office 2007.
I believe the user had both Office 2007 and Office 2010 installed previously. There is no article to remove all traces of Office 2010.
Here is some additional output from the Setup log:
Parsing setup.xml file: F:\Access.en-us\setup.xml
Error: Installation of this product requires operating system supplemental language support. Type: 54::NoSupportedCulture.
Error: Installation of this product requires operating system supplemental language support. Type: 54::NoSupportedCulture.
Error: Installation of this product requires operating system supplemental language support. Type: 54::NoSupportedCulture.
Showing parent-less message Title: 'Setup Error', Message: 'The language of this installation package is not supported by your system.
I have tried both running setup from a disc and a network share. I am completely stumped and have been trying to get this to load for hours now. Thanks in advance for any advice!

Hi,
Thank you for contacting Excel IT Pro Discussions Services.
From your description, I understand that you encountered the following error when trying to install Office 2010:
"The language of this installation package is not supported by your system"
If there is any misunderstanding, please feel free to let me know.
Please check if this blog helps:
http://blogs.technet.com/b/jks/archive/2009/04/23/how-to-fix-the-error-the-language-of-this-installation-package-is-not-supported-by-your-system-during-office-products-installation.aspx
If anything is unclear or if there is anything I can do for you, please feel free to let me know.
Best Regards,
Sally Tang

My hdmi connection does not support hdcp

how do i get my hdmi connection to support hdcp

It's your TV that needs to support HDCP, most TV's that have HDMI do support HDCP, check with your manufacturer whether it does, it may be you have a fault if the TV supports HDCP. If it doesn't support HDCP, there isn't anything you can do except get a new TV.

Apple tv not letting me play movies saying HDCP playback not supported

Apple tv, go into netflix try to play movies, wont let me say's HDCP playback not supported. Called netflix tryed various things, they believe it's the apple device itself, tryed to contact apple of course you have to buy $35 pkg for support , so now I don't want to pay that I would rather just go buy another apple tv which would cost my $100 but would I still have the same issue?

Welcome to the Apple community.
The first thing to check is that your TV is HDCP compliant. If you are sure that it is:
Check that the HDMI cable is correctly seated at both ends.
Try disconnecting the cable and connecting it again.
Try another HDMI cable.
Try the Apple TV with another TV

I have the latest version of Firefox but iCloud says my browser isn't supported.

Firefox says there are no updates available, but when I go to iCloud.com, I get a page saying my browser isn't supported and I should upgrade to the newest version. I can't upgrade my IE - the last time I did it messed up my computer so badly I had to revert to factory settings. Anyone else experiencing this? Any suggestions as to why iCloud isn't detecting my up-to-date Firefox browser?

There is one other thing about when I updated firefox. It automatically disabled a bunch of add ons that were incompatible. Other than that I don't know how. I've given up on icloud all together now.
I just checked my plugins for firefox and they are all enabled now.
There is a selection to "check to see if your plugins are up to date" in the options/plugins in firefox and I did that during the install to also update plugins as well as to update firefox. my version now says 7.0.1. Look in help/about and see if this is what you have

My Thunderbolt to HDMI connection isn't working anymore.

I've had my MacBook Pro for about a year now (2.4 GHz i5), and I've been using a Thunderbolt to HDMI adaptor to connect to my Sharp 32" LCD with no problems since I bought it...until this week when I updated all my software/OS. Now, I can connect, the displays prefs see the monitor, but all I get is black. No sound either...even though the sound prefs recognize the HDMI connection.
I know the problem isn't the cable. It used to work, and it still actually connects this same laptop to my projector...but it won't display on my TV anymore. I even get sound on my projector. It works like my TV used to. The problem started with the update, so I want to know what changed...and when Apple plans on fixing it. These are not cheap computers...I am kind of embarassed that I have to use my gf's $350 Acer to play Netflix on our TV when I have this multimedia monster gathering dust.
This problem is extremely frustrating, and I've been doing some research on it. It seems like quite the problem for a lot of people! There are multiple unresolved discussions on here about it (some of them over 40 pages long!) and I can't really believe Apple isn't dealing with this. It's been years now since this started happening, I guess.
We're mac users...we need multiple displays, and we need this stuff to keep working when we update! That's why we've made Apple into the richest corporation in the world. Step up superstars...fix this!
Again (just to be clear) I know the problem isn't the cable, so don't tell me to go get a different one, or that it's the issue. Me and my gf basically wore out Netflix with this very laptop and cable up until this week, and I've never had an issue with it..ever, until this update (to OS 10.7.5). Everything is in good shape, and if the laptop/computer is still feeding to my projector just fine...there's something else going on here, and I think a lot of people would love to know what it is. I am not the only person this is happening to, and it's been years since people have been begging Apple to fix this!
I hope that Apple looks into this and puts these discussions to rest. There are a lot of them! Do a search! The "More Like This" box on the right here is FULL of very similar UNRESOLVED discussions. This should be a priority. You've all made enough money off us...now make your stuff work like it's supposed to and close these threads!

No, I am a media professional who uses his MacBook Pro to connect to external monitors, and needs to continue to do so. I don't want Apple TV. I want my laptop to work again, like it's supposed to. Like it used to.
I have a demonstration this week at work that requires me to plug into an LCD screen and I am hoping to have this resolved by then. I am trying to convince my department to buy a Retina Mac and thousands of dollars worth of video software for live shows, and if I can't make it work, then I can't exactly convince them (or myself) to buy what I have been researching.
Again, I don't want wireless video or Apple TV. I don't want to buy any more stuff. I want to know why my Thunderbolt to HDMI cable stopped working after my update, and how to fix it...preferably before this meeting.

I keep getting the message "This search engine isn't supported by Firefox and can't be installed" whenever I try to install ANY search plugin on the Mozilla Add-ons website. Why?

No matter which search plugin I choose to install from the list of FireFox search plugins on the Mozilla Add-ons website, I get the same error message - "This search engine isn't supported by FireFox and can't be installed". I tried deleting the 3 files in my profile identified in the article on troubleshooting plugins, but it didn't help. I am running Firefox with administrator privileges, but that doesn't help. The problem appears to be only with search plugins. I can install other extensions that are not search plugins from the Mozilla Add-ons site, but not search plugins. I tried restarting FireFox and rebooting the computer severaltimes, but I keep getting the same error message when I try to install a search plugin.

If you are creating your own search plugins, be aware that you will get this same error if the path to the XML in your action script must be an absolute URL, even if the XML file is in the same location as the page that is pointing to it.
IOW, this will never work:
* window.external.AddSearchProvider('MySearchDefinition.xml');
it must be:
* window.external.AddSearchProvider('http://mysite.example.com/.../MySearchDefinition.xml');

I bought a canon EOS Rebel T5i. It came with photoshop elements 11. PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files. What do I need to do?

I bought a canon EOS Rebel T5i. It came with photoshop elements 11. PS won't open my C2 raw files and says my camera isn't supported by the software I have downloaded 7.4 dng converter and I still can't open the files. What do I need to do?

You need camera raw 8.4 for your camera, if it’s Digital Rebel T5 EOS 1200D EOS Kiss X70. It is not compatible with PSE11; so it’s a bit odd if that software was bundled with the camera except that it will work with jpegs. I suggest you download and install the free Adobe DNG converter to convert your CR2 files to the Adobe universal Raw format and the DNG files will editable in PSE11(keep your originals as backups and for use in the camera manufactures software)
Mac download (.dmg file) click here DNG Converter 8.4
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

Does 5870 support ACD/VGA/HDMI at the same time?

I have a 5870 video card in my 2010 Mac Pro. One mini displayport (mDP) is connected to a 27" ACD. Currently I have the second mDP connected through a mDP-to-VGA adapter to a 17" VGA monitor. Everything works fine.
I decided to free up the second mDP and reconnected the VGA through a VGA-to-DVI (I) adapter.
http://www.monoprice.com/products/product.asp?cid=104&cp_id=10419&cs_id=1041903&pid=2396&seq=1&format=2
Again everything still works fine.
Now that the second mDP was free I tried to hook it to my Sony 32XBR6 to it with a a 15' HDMI cable connected to a mDP-to-HDMI DVI-I adapter.
http://www.frys.com/product/6311581
As soon as I connected the TV it displayed my desktop. Great, except for the fact that the VGA disconnected.
What I found is that I cannot seem to use the second mDP for HDMI and the DVI for VGA _at the same time_. I can use the main 27" ACD and the VGA (with the HDMI disconnected) or the main 27" ACD and the HDMI (with the VGA connected), just not all concurrently as a three-monitor configuration.
The physical connection of the HDMI disables the VGA but not the other way around. Detect displays or rebooting has no effect. I thought the 5870 is capable of driving three monitors albeit one of those monitors is through a HDMI connection. And I would think a 17" VGA cannot require that much "power" from the card couldn't handle it.
Now I suppose the problem could be the specific adapters I used. But considering they work independently I'm not inclined to blame them.
So does anybody have any idea what may be going wrong? Or is this just a limitation of the 5870 in a VGA/ADC/HDMI configuration?

HDMI is basically single-link DVI plus digital audio in one cable. You can find simple DVI to HDMI adapters and cables. They contain no electronics; they just convert between connectors. They do not provide audio since there is no audio in DVI.
DVI (and HDMI) use one data line and one clock line per link. DVI can be single or dual link, but HDMI is only single link. Mini DisplayPort has two data lines available for video. Clock lines aren't used. A passive adapter tells the Mini DisplayPort to send data on one line and clock on the other. There are not enough lines for this to work with dual-link DVI, so dual-link adapters include active circuitry to separate the clock and data from one line. VGA adapters also need active circuitry.
The Apple tech note says that for three displays, no passive adapters can be used.
There are some active single-link Mini DisplayPort to DVI adapters available
<http://support.amd.com/us/eyefinity/Pages/eyefinity-dongles.aspx>
such as
<http://accellcables.com/products/DisplayPort/DP/mdpdvi_slactive.htm>
(You could add a DVI to HDMI adapter or cable to make it HDMI, but it wouldn't have audio.)
but the only active Mini DisplayPort to HDMI adapter I have found is this
<http://www.alibaba.com/product-gs/337561577/miniactive_display_port_tohdmi.html>
If you could get one (not 500) it should solve your problem.
My suggestion to get HDMI from the card's DVI port won't get audio (I didn't see that requirement in your original post) but you could combine video from the card's DVI port (or from an active Mini DisplayPort to DVI adapter) with audio from the Mac Pro's optical audio output port to HDMI with
<http://www.apogeeinc.net/products/item.aspx?item=2745>

I have a new Linksys router. When I load the accompanying CD it informs me that it supports OS 10.5.8 or later, OS 10.6.1 or later, and OS 10.7 or later. I am running 10.9.2, which apparently isn't supported by this Router. Any suggestions?

I have a new Linksys router. When I load the accompanying CD it informs me that it supports OS 10.5.8 or later, OS 10.6.1 or later, and OS 10.7 or later. I am running 10.9.2, which apparently isn't supported by this Router. Any suggestions?

No they should be agnostic about what is behind them, but as to support for IP6, or whether any computers or tablets can use AC... and hasn't Apple's own units sometimes stop being supported with new Mac and new versions of OS X? seems so.
I said above, why would anyone install any kind of software to use a router? although Netgear's GEnie is or was installed on my systems that adds a nice way to log in and manage the router, so I have to take that back a notch.
Support for modems and ISPs is a concern, my modem is not certified fully with DOCSIS 3.0 or FIOS.
Look around and you can find routers having trouble with some network services like Airplay, printing and scanning, the software bundled with router.
However, ethernet chips, and the driver, can be a factor. Problems with Intel networking chip and high bandwidth streaming and not being able to handle the load when used by wifi euipment like notebooks and other devices.
I have only seen the LARGE number of complaints on MacBook forums about wifi issues to suspect something is wrong but not sure what. And those are people that depend on wifi I assume, though some could use their Thunderbolt equipped Mac to use ethernet to get around the problems. And I am seeing the same thing with some Windows users and maybe they all have common Intel chips???
MacBook Pro constantly losing wireless connectivity
I use Windows 8.1 primarily. I also don't know enough or as much to know "Why is the sky blue" either.
Just pass along this example:
If you're setting up a new PC for the first time, check if your router is fully compatible with Windows. Because of the new networking features in Windows (8.1), some older network routers aren't fully compatible and can cause problems. For a list of routers that are compatible with Windows 8.1 and Windows RT 8.1, go to the Windows Compatibility Center.
Anyone remember when 10.4.0 had so many issues with LAN that it could not be used, work on fix was going on and wasn't complete until 10.4.2/4.3 (and first time we got a new full 10.4.3 DVD because customers needed a reliable system.

Intermittent "HDCP isn't supported by your HDMI connection" message

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