Intermittent "Invalid specified printer" when scheduling reports to printer

Hi All,
looking for pointers to resolve this issue .
Every now and again (about once a week) a print schedule will fail with the error message "Invalid specified printer".
- Issue is intermittent, and dozens of other print jobs run successfully.
- No specific pattern has been found (no specific document, time, server, user). Documents scheduled are Crystal Reports
- there are several printers installed on the machine, but only one used for those schedules (HP 4350 PCL6) set as default.
- nothing specific appears in the event viewer when the issue occurs
- at the time of the traced issue there were only 4 print jobs going on (low volume).
- scheduled documents are small, and schedules run automatically (based on events)
- using "No printer' parameter in the CR templates (early recommendation) seems to have reduced the number of occurence of the issue, but it still happens every other week
- using XI3.1 SP2 clustered windows environment.
Already tried the following steps with no success:
- Running the CR Job server on a Domian Account
- Re-installing printer drivers
- Updating to the latest Printer drivers
- rights on all machines/servers have been checked
- In CR report properties for the 'Print Settings' tried with both the options - 'Default Printer' and 'Specify the Printer'
excerpt from traces (JobServerChild_<pid>_crpe_functions.log):
PESelectPrinterN ~ce24e866c818dcfc2.rpt 0 printJob:3,driverName:,printerName:\\sinfp03p\RM43-062A,portName: IN tdrcws 0 <==
PESelectPrinterExW ~ce24e866c818dcfc2.rpt 0 printJob:3,printerInfoW:<driverName:>, <printerName:\\sinfp03p\RM43-062A>, <portName:>, <StructSize:4272652726> IN tdrcws 0 <==
PESelectPrinterExW ~ce24e866c818dcfc2.rpt *513* OUT printJob:3,printerInfoW:<driverName:>, <printerName:\\sinfp03p\RM43-062A>, <portName:>, <StructSize:4272652730> tdrcws 0 <==
PESelectPrinterN ~ce24e866c818dcfc2.rpt *513* OUT printJob:3,driverName:,printerName:\\sinfp03p\RM43-062A,portName: tdrcws 0 <==
The traces above look exactly similar in successful occurrences, except the 513 returned is 0 instead. They continue below (error case only)
PEGetErrorCodeAndSubstituteStrings     ~ce24e866c818dcfc2.rpt          0     printJob:3,errorInfo:<lastErrorCode:0><StructSize:26><nSubstitutionHandle:0>     IN     tdrcws     0     <==
PEGetErrorCodeAndSubstituteStrings     ~ce24e866c818dcfc2.rpt          0     OUT     printJob:3,errorInfo:<lastErrorCode:513><StructSize:26><nSubstitutionHandle:1>     tdrcws     0     <==
PEGetErrorTextEx     ~ce24e866c818dcfc2.rpt          0     printJob:3,textHandle:0,textLength:0,lcid:4294967295     IN     tdrcws     0     <==
PEGetErrorTextEx     ~ce24e866c818dcfc2.rpt          0     OUT     printJob:3,textHandle:1c8002c,textLength:100,lcid:3081     tdrcws     0     <==
PEGetHandleStringExN               0     textHandle:1c8002c,text:*Invalid printer specified*.
Any idea what to look for?
Thanks for your help
Antoine
Edited by: Antoine Desmarets on Feb 18, 2011 6:52 AM

A print server is indeed used.
It is actually the company print server, but only one printer is used for this particular app.
Unfortunately nothing canbe changed / tested regarding the printer / print server settings.
Regarding error logs, it seems that the print requests don't even show on the print server at all.
For example, 18 CR reports were scheduled to print and 17 were successful, 1 failed with the "Invalid printer specified" error.
The print server only had signs of the 17 successful jobs, but nothing (no error, no pending, nothing) about the missing report.

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