Intermittent iphone activesync calendar/mail issues

We are experiencing intermittent activesync calendar/email issues that are causing many of our iPhone users to miss meetings and have major trouble scheduling events from the iPhone. The main problem is that most of the time everything works perfectly until suddenly you realize that you missed a meeting or that your email is suddenly out of sync and you have no idea how long it has be like that.
I have found several band aid "solutions" to temporarily resolve the issues:
http://blog.fosketts.net/2008/07/10/how-to-set-up-iphone-exchange-activesync/
http://blog.hltechsolutions.com/2008/07/iphone-activesync-calendar_24.html
We are using iPhone Firmware 3.0 and higher on all iPhones on a Exch 2007 server
We need a really solution for this ASAP

I am on version 3.1.2 and am having many problems with ActiveSync. It often says connection to server cannot be established and prompts me for my password multiple times a day. I have checked with other iPhone users in the organization and many do not have problems. I have tried changing my password, deleting the ActiveSync profile and recreating, and restoring the iPhone. I am getting quite frustrated as are my IT peers as they have to unlock my Windows account every few hours. I need help please!
This behavior seems to have started when I upgraded to 3.1.2. Before that I never had any problems.

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Iphone 4s calendar alert issue

I tend to put 2 alerts on my calendar events, one for 1 day before and the second one for 1 hour before (or some other on the day of event). I have noticed that when I put in the first alert for 1 day before and then enter the second alert for 1 hour before and click done they have somehow been reversed, the first alert is now 1 hour before and the second alert is 1 day before. I have to click them again and change them to the proper order, this usually take about 3 tries to get them to stay as I want them. I can them save the event and all is good. I was at the Apple store and the staff duplicated this issue so I know I'm not the only one experiencing this nuissance. Has anyone else come across this? I do hope the upcoming update will fix it.

Update since Genius visit:
1) Apple is working on an update
2) There is no awareness at Apple of this calendar alert issue as a bug, hence it is not being addressed/worked on
3) Solutions offered by Genius have not resolved this issue.
Solutions offered by Genius, in order of which to try first:
1) Delete calendar data from iPhone: Settings>iCloud>Calendars OFF and then restore data from iCloud: Calendars ON
2) Reset iPhone settings: Settings>General>Reset>Reset all settings
3) Restore to factory settings: Settings>General>Reset>Erase all content and settings, then restore data from iCloud and in-app backups.
4) Use another calendar app (seriously)
Of course, if the bug is actually part of the iOS software (could it be?) then no amount of erasing and restoring data will fix the issue. I completed the first two options with no change, and am not willing to do the third option because I am not interested in going through the process of backing up, then restoring all my third-party apps.
My solution: raise awareness of this issue with Apple, so that it can be worked on and fixed. I have reported it as a bug through Apple's feedback module: http://www.apple.com/feedback/iphone.html and I encourage-- no, ask-- you to do the same, if you are experiencing this issue. I provided a link to this forum topic to show the variety and detail of problems.
Are you sick of missing alerts, fiddling endlessly, coming up with workarounds, paying for unreliable software, and not being responded to? I am. It's time to rally!

IPhone 5s + OSX Mail issue

Ever since I got my iPhone 5s, my Mail application in OSX has been acting odd. Used to be that when I get new emails, the Mail in OSX would get them almost instantly. Now after I got the iPhone 5s & set it up to get my email as well, the OSX Mail seems to be slow at getting new mail. Could even be minutes after I got it on the iPhone. And yes, I have it delete the mail from the system if I delete it from either source.
Today I checked my mail on my iPhone while at my computer. Said I had around 10 new emails. Right after I did that, the 10 emails popped into my OSX Mail. I'd prefer it if the Mail in OSX just was getting my email whenever new mail comes in, not when I refresh the Mail app on the iPhone.
I never had this issue on my old iPhone 4s.
Even now I have 1 new mail on the iPhone 5s, but it hasn't come through in the Mail on OSX. I've not changed any settings of Mail, but I did check the settings. They look fine, but mail is still arriving late.

Bamber1996 wrote:
Hello, im new.
I bought the Iphone 5s on launch date in the UK. Its 64gb.
Basically, i was given online tech support. they did some diagnositics, as the battery was going really quick for no apparent reason- even after following all the battery saving advice. When your expecting a phone to last around 250 hours on standby and it only lasts 6 hours..
The phone is never on standby, so 250 hours is a meaningless specification unless you actually turn the phone off. Go to Settings/General/Usage. That will tell you the actual usage time, including the time used by apps receiving notifications, apps receiving updates in the background, push email activity, iCloud sync, Find my iPhone updates to the server, etc.

Help. iPhone 5, calendar sync issues using Outlook. Doesn't work. Does any kind soul have a solution

At my wits end. iPhone 5, OS 7.1.1, using Outlook as mail, contacts and calendar but unable to find a solution to sync everything. I have my own domain and use a small ISP. It's not an Exchange server account. I've trawled countless forums but to no avail. Can anyone help? Steve.

Mavericks doesn't sync contacts or calendar via iTunes anymore. Apple removed 'sync services' so Outlook doesn't have the sync engine to move data between iOS & the Mac. It will still work on iTunes 11 on earlier OS X's.
On 10.9 you can either use iCloud, setup your own contacts & calendar server (OS X server, Biakal, Owncloud & many others) or you can find another online service to use to sync data, like Google apps.
There is a 200 page thread on the issue…
https://discussions.apple.com/thread/5460803?start=0&tstart=0
There is also a user tip on how to setup Baikal…
Hosting your own CalDAV and CardDAV server using Baïkal Server
You should also look for apps that may help like SyncMate http://www.eltima.com or maybe missing sync? http://www.markspace.com/
<Edited by Host>

Iphone 4 Calendar Alarm Issue

I have a problem with the calendar/alarm in the iPhone 4.
When I book an event with alarm, the alarm alerts you with a lag of 8 hours (vs the time of my location, i.e. Portugal).
Does anyone know how to solve this issue???
Strangely I never had this problem in iPhone 3Gs.
Thanks!

Gerir Fuso Horário/Time Zone Support
Off/On Phone

Iphone 3G - Calendar sync issue via Microsoft Exchange

I have my iphone sync fine with mail and contacts via Microsoft Exchange with my work PC outlook, but can not get the calendar to sync. I upgraded to Microsoft 2007 and it sync once (possibly after accepting a meeting invite), but then no updates. I have turned calendars off and on and lost all entries. I do get meeting invites though, but they too disappear.
Any ideas?

Onicabbit has nailed this one. It has to do with appointments not having an end or start date or having a length of 0 minutes. Track those in outlook (use the category view and make sure you have no filter on which could obscure a few nasty ones), fix the dates and duration (open the meeting or event and add or change one of the dates) and the sync should work.
Message was edited by: WijnandPeatman

IPhone Outlook calendar synch issue

My new iPhone does synch with my Outlook 2007 calendar, but only some, not all, of the calendar items actually are copied over to the phone. When I create an event on the phone, it does synch back to the computer.
Any idea what's happening here?

Similar, if not same, issue here, as no calendar items come across from the computer. While I run both OSX and PC, the phone uses wife's Dell running XP pro, and it's still no joy. Running latest OS and outlook patches, etc.
I would expect coders are still working on a fix...bought the phone expressly for this purpose--while the other features are great, until this is fixed, it's a rather large thorn.
If the definitive steps to a fix are arrived at, I am all ears...

Iphone 4S - E Mail issues

When I send an e mail from my device using my business account, it always appears at the receiving location as my personal e mail account. I have my business account set as default so not sure why this is happening.
Any suggestions??

but unfortunately, the iPhone will not allow you to send as your original email address when using Gmail. I don't want to use my GMail address as my outgoing (I want to use my VERIZON.NET address). The Blackberry does not appear to be able to do it.
My biggest problem is that the iPhone does not properly delete messages from a POP3 mail server when deleting them on the iPhone (even if it's set to immediately delete). The end result is that the iPhone re-delivers the messages that were deleted (sometimes after deleting those messages an additional 3x). It is very frustrating. My old Blackberry used to do it once in a while, but with the iPhone, it is a multiple times a day occurrence.
Verizon refuses to switch to IMAP based E-mail. That would obviously be the real fix for this issue.

MS Outlook 2003 and Iphone 2G calendar synching issues

hi,
I have just recently (after a very long IPhone download) am having synch issues. Some of my appointments are on the Iphone but not seen on Outlook. I read something about a com add in but when I tried to check this and add, my outlook didn't have this option. I am very aggravated!!!! I am in sales and have many appts during the day and now I am afraid I am going to forget one if i don't check both phone and outlook.. Please help!!!!
Janet

This is causing alot of problems no idea what percentage of windows users sync'ing with Outlook this is effecting but a lot of unhappy campers out there.
For a constantly updating discussion on this try an independent site:
http://getsatisfaction.com/apple/topics/myiphone_calendar_will_not_sync_with_outlook2007 Covers 2003 Outlook too. - (Scroll down to 16th July)
Apple although acknowledged the problem, now 2 weeks ago seem in no hurry to correct it, something to do with trying to sell MobileMe a cynic may say? Problem has mean't alot of businesses returning iphones, exchanging for Blackberries or just trying to revert back to their smartphones or ppc's.
This added to the problems of bluetooth handsfree kits not working with voicemail and 3G problems I suspect Apple are wishing they never released Firmware 2.0 and iTunes 7.7.
We are all hoping for a swift patch for this critical problem but then again we were doing that 2 weeks ago too... until then at least my XDA Orbit still works.
Repeating the appointment once so it is a reoccuring one day appointment has proved to work in the meantime - major pain though. I am testing Dionhall's fix at the moment, it sounds as if it is fixing the problem for most users. (See link above)
<Edited by Moderator>

IPhone and Mac Mail Issue

I recently got an iPhone 4 and I have had a Mac for a while. I love Apple's mail app and use it daily! I ran into a problem with my new iPhone though, the email accounts wouldn't "sync". I realize that this is because they are POP3 accounts. Does anyone have a step by step directions to import that email into a gmail, but have it act like the gmail wasn't there? (AKA It would import messages from Windstream thru gmail to my phone, and when I reply it goes back thru my windstream email. It would also "sync" the email account with the one of my Mac.) Thanks in advance!

Check the "Import your email and contacts from your old address" section of this "about gmail" article:
http://mail.google.com/mail/help/intl/en/tips.html

The recent software update on my HTC One has caused errors with Exchange ActiveSync issues. Calendar, mail and tasks sync fine but contacts won't sync. How do you correct this?

The recent software update on my HTC One has caused errors with Exchange ActiveSync issues. Calendar, mail and tasks sync fine but contacts won't sync. How do you correct this?

I had the same problem. Here is what worked for me. Open the mail app and delete your exchange account (Settings > Delete Account). Then re-add your Exchange account. After this my Exchange contacts showed up again.

Iphone 5 calendar issue

Iphone 5 calendar won't display the final day of an event that covers more than one day. E.g. An event beginning on the 25th July at 8am and set to finish on the 30th at 10pm, ordinary calendar would only show dots for the 25th to the 29th. In the text box beneath it intermittently shows that there is actually something happening on the 30th without the dot.

Also happens with my fathers iPhone 4S, I assume it's an IOS issue in that case.

IPhone 5, iCloud calendar reminder issue

When I use the iCloud calendar on my iPhone 5 and make an event with a reminder set to "on time of event", it will sometimes just beep and flash a notice on lock screen for a few seconds and then the notice disappear from lockscreen.
Sometimes though, everything works as it should and the notice is still there on lockscreen till I unlock the screen (or the event is over).
All settings in notice center and mail/calendar is correct.
When I use google calendar it always works!
The problem was there from iOS 6.0 and is still there after update to 6.1
I have been in contact with apple support who couldn't find any help at the moment.
More people seem to have this according to this site: http://forums.imore.com/ios-6/244349-ios-6-calendar-reminder-issues.html

Update: The problem occurs when I have connected my iCloud acount with calendar enabled on my iMac.
It's like the iPhone 5 thinks I have seen the notice on my iMac and therefore removes it from the phone.
This happens even if my iMac is locked/lockscreen.

IPhone to Exchange calendar sync issues

OK, I have read through many posts on here, but have yet to find a post that describes my situation. If someone has seen this answered in other places, please let me know.
I currently have the following setup:
iPhone 2.2.1, using OTA sync with Exchange
Entourage 2008 (not Outlook/Windows)
Exchange server 2007 (at work, I am not the guy who runs it)
My mail and contacts work fine.
CALENDAR issue for me is something I can't quite wrap my head around:
I get syncs fine for calendar when accepted through Entourage - but when they are updated by the original senders I get multiple entries for every event showing up on my phone (the old events aren't removed). In addition, my phone does not sync back to the Exchange server when I accept invitations, nor when I create entries in my calendar.
Thoughts?

This problem is only something I've had problems with recently. Previously entries in the Calendar would sync OK regardless of where they were created or accepted. So appointments I logged on the road into the phone would work back into Exchange and onto Entourage.
Two things have changed. Our Exchange server was upgraded and how has Active Sync which means I now get push notifications which is great. I've also gone up to the 3.01 software on the iPhone.
Now, it seems I am ONLY getting push from Exchange to the iPhone. Calendar entries from Entourage appear on the phone.
Any calendar entries created on the phone or invites accepted on the phone stay on the phone. They are not synced back to Exchange and onto my Entourage calendar.
As someone who is office based for only a few days a month, effective Calendar sync is vital.
If the problem is with the OS update on the phone then this fix needs to be part of 3.02. If the problem lies with the Active Sync setup then I need some instructions to go back to our Sys Admins with.
Thanks!

Calendar sync issues with iPhone 2.2 upgrade

I have an original iPhone which I sync with Outlook 2003 on my PC. After upgrading to the 2.2 firmware for the iPhone, the calendars no longer sync in either direction. Contacts still work perfectly, as do the iTunes libraries. Just as with the 2.0 upgrade, Outlook calendars (without exchange) are messed up, only this time there is no sync at all.
If similar issues are happening to you, please add to this thread and/or report to Apple.

After spending literally hours with AppleCare and on my own, we found that the only way to get the calendar to sync as to create a new Outlook profile, and have that calendar sync. It worked fine, but I was not able to have my legacy calendar. I just moved over my mail, contacts, and tasks (export to PST file from old Outlook profile).
To create a new Outlook profile:
1. Open Control Panel
2. Go to Mail (who knew this existed!!)
3. Choose Show Profiles
4. Click Add
5. Set the box below to "Always Use this Profile" and select your new profile.
You will have a brand new Outlook. Then you can test by putting one item in the new calendar. Set the sync setting in iTunes only to do the calendar, and hopefully this fixes it. You will at least get your last 30 days data this way sync'd back to the PC.
The upgrades played havoc with some people's calendars, and while it is really annoying, I am running again.

Intermittent iphone activesync calendar/mail issues

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