Intermittent lock screen PIN input on Yoga 13

About 1/3 of the time when I swipe the lock screen on the Yoga 13 to enter a PIN, I get a large touch screen PIN pad that pops up to touch the digits, which is the desired outcome.  Why is it that the other 2/3 of the time there is no pop up and I must enter the digits from the keyboard rather than being presented with the touch screen input option?

Any update on this? I think there is a major bug in their software. I find that if you lock your screen and wake while in laptop mode, the virtual pin pad will automatically appear and stay there until you finish typing your pin. If you lock your screen and attempt to wake while in stand, tent, or tablet moden, the virtual pin pad does not automatically appear. In addition, while in these modes, when you press the input prompt to make the virtual pin/keyboard appear, it only appears for brief moment and then disappears-sometimes even while you are still typing. This is definitely a bug. I bought this laptop yesterday and found this issue within 30 minutes of playing with it at home. I submitted a help ticket yesterday regarding this issue. The tech eventually had me restore to factory conditions. After installing all the latest updates, I cam CONFIRM that this issue STILL persists! This is not me accidentally tapping outside of the pin/keyboard and causing it to minimize. This does it all on its own, and the tech was supposedly able to see this issue when he remotely took over my laptop. I have Yoga 2 2-in-1 11 inch.

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