Intermittent loss of power to monitor
I purchased a Pavilion 23bw monitor in October 2013. It has been working great until a few weeks ago. Now the power completely and randomly cuts out, then returns after several minutes.
The video cable is fine, and I tried a different power outlet and experienced the same problem. When the power is out, there is still power coming from the cable, but the power light on the monitor is off and can't be turned back on.
Is there something else to check here?
Thanks
Is this too complicated for everyone?
Similar Messages
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Hi,
I recently bought a U410 which was working fine apart from a random loss of power. The machine would switch off suddenly in a number of situations (both when being used fairly heavily and when idle) and both under battery and mains power. When it switched off the machine was not excessively hot. When turning it back on the machine booted fine, had adequate battery power and did not report anything in the event logs other than an unexpected shutdown. As the machine was only a couple of weeks old, I returned it to the store and (with a bit of convincing) managed to get a refund. Since this appears to be a fairly isolated issue I bought a new U410 but unfortunately within a couple of days this one was also experiencing the same issue. I would rather fix the issue than take this one back since the U410 is otherwise a very nice machine.
After a bit of research on these support boards I found a few threads referring to different potential causes, but no definitive cause. Everything tried so far (fully updating drivers, bios, windows etc) hasn't alleviated this issue. Did any definitive cause of this issue ever get found?hi stevejefferies,
Welcome to the Lenovo Forums.
Most intermittent shut down / power loss issues that I've encounted is due to overheating or a faulty component inside of the PC.
Here's what I would do if I was in your case:
1. Monitor the temperature of the HDD,CPU,GPU by using HWMonitor.(the Core i-series CPU has a TJ max of 100 C before the unit shuts down)
2. If there's no sign of overheating, eliminate the OS and the preloaded apps as the issue by doing a fresh OS install. If you're running Windows 7, you can get a Windows 7 ISO on this website then install all the drivers (keep windows update disabled for the meantime) and observe.
If the issue reoccurs, I recommend you contact lenovo to report the issue and have it serviced.
Regards,
neokenchi
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IMac 2007, strange loss of power
Hi,
My 24" iMac from 2007 has started to shut down without any errors or warning signals. For no apparent reason, it loses power. This sometimes happens after half an hours use, sometimes just after the boot-signal (before OSX has started). It even happens when booting from CD. So it's got to be hardware related. But where should I look? I've cleaned the inside from dust, changed RAM-sticks, run diagnostic tools on the HDD, got a new onboard CR2032-battery, changed power cords and power outlet, monitored temperatures and even used SMCfancontrol to manually up the fan-speed. No luck.
Console registers no particular errors before power loss.
I'm stumped.
Any ideas? Could the PSU be failing this erratically?
Sincerely
JonatanThat's a bummer, then. Are there any diagnostic tools to verify that it indeed is the PSU?
The leftmost diod (the one with a "1" over it) on the logic board does not turn off when powerloss occurs, though. -
Intermittent Loss of Communications with Solaris 10
With a 32 port Terminal Server, if greater than 28 ports are connected to
active hardwired patient monitoring devices, our application on
Solaris 10 experiences intermittent Loss of Comms one port (which a patient device is connect to) at a time. This happens whether or not other terminal servers are attached and has nothing to do with total device load load. We have been able to sustain device loads greater than 60 patients with NO comms loss as long as the 32 port Terminal Server(s) has 28 ACTIVE PORTS OR LESS.
The Loss of Comms ONLY occurs for devices connected to the 32 port
Terminal Server with greater than 28 ports connected to active devices.
This does not occur with Solaris 8. It only occurs with Solaris 10
11//06.
Is this a TCP/IP configuration issue?
I've begun trying to use DTRACE with Provider "mib", but need to narrow
down the "filtering" to only trace on exactly what is needed to get to the root of this issue.
Anyone have any ideas?I had the same problem. I tried all the obvious stuff (reset etc) and tried some of the random fixes suggested on here.
Have you tried cleaning all the gunk from the charger port? Mine was clogged with pocket fluff so I got in about it with a tooth pick - problem solved!
Good luck :) -
I want to remove the monitor from my 17" Macbook Pro 2008 to use as an external for my Macbook Pro 15" 2012. How can I convert lvds to Thunderbolt and power the monitor?
It's almost impossible. The new iMacs have a Target Display Mode, but it's built to do that. Without ripping your screen out, finding an acceptable power supply, frame, and whatever electronics to convert a Thunderbolt signal to the screen, the cost will be much larger than buying a cheaper HiDef monitor that runs with an HDMI to Thunderbolt cable to your MacBook 15. In fact, you can sell your 17" MBP for a lot of money, unless it's broken or something, buying you a really sweet monitor.
By the way, I found your answer by searching this forum. I would suggest using the search function here in the futuere. -
Can a .mov file be recovered if the record was accidentally shut down from loss of power? i was recording from the AJA Pro Ki when we lost power, the file is there but it wont play and comes up with the message, "The document “SC1ATK63.mov” could not be opened. The movie is not in a format that QuickTime Player understands."
Hi,
Troubleshooting a start up script can be difficult. There are some third party programs that also keep logs of start up programs, however for Firefox this may be different.
Is Firefox a startup program? [http://www.winxptutor.com/msinfo32.htm]
Its also possible to check the Web developer tools for any scripts in a page: [https://developer.mozilla.org/en-US/docs/Tools/Debugger]
In the control panel there is also Administrative tools to view event logs, but this may be something a local technician can walk you through. -
WLC 5508 intermittent loss of connectivity
Hi.
I have a WLC 5508 connecting directly to a distribution switch (3850) via a layer 2 etherchannel trunk fibre link with LAG enabled on the WLC.
Whenever there is a loss of power to the server room where both devices are hosted & power later gets restored, the distribution switch & WLC lose Layer 2 & 3 connectivity. Connectivity only gets restored when the WLC is power cycled or the fibre cables connecting to its SFP ports are removed & plugged back in. When this is done connectivity is restored between them, APs associate etc. Once there is a loss of power to the room for whatsoever reason again, the loss of connectivity issue re-occurs.
Disabled the etherchannel at some point, using only a single fibre trunk link between them, but the issue persists.
Also check for interface errors, CRCs, etc on both ends but there are none.
Can anyone please advice me on what the issue is & what can be done to permanently resolve this?
Thanks in anticipation.
Ope.Software version is 7.4.100.0
int gig1/0/5
switchport mode trunk
switchport trunk encapsulation dot1q
channel-group 1 mode on
int gig1/0/6
switchport mode trunk
switchport trunk encapsulation dot1q
channel-group 1 mode on
Port setting on the switch is set to auto-negotiate. Port setting on the controller is "auto". The link has been negotiated (& always negotiates) to 1000Mbps full duplex on both ends.
Presently in transit with no way of connecting to the device, but I checked the duplex & speed settings on both devices which was appropriately negotiated. Also checked for interface error counters on the switch, there was none. Checked the WLC logs too, there were no logs on issues with the interfaces or auto-negotiation. -
since i updated the software on my iphone 4 i have intermittant loss of sound i have researched and this is a common problem trouble is no one has an easy fix answer the best suggestion is to revert the phone back to the old software but i have no idea how to do this and apple dont seem to be acknowleging that they messed up with the update so if anyone can help i would be very gratefull
many thanksI have been there and done that.....makes no difference. Why do you think that the all of a sudden it would change the output in the first place? Things don't change by themselves for no apparent reason. It was still on the bose speakers when I went into sys pref. Amazing that you think that it would change itself everyday....did you really read my post or were you distracted?
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It'd be great if you could also advise on reopening safari windows on start up. I'm after the setting that helps us restore everything only after shutdown due to loss of power and not all the time! Thanks!
The option is in System Perferences on the General section (first Icone in Sys Perf) down near the bottom.
It's called "Restore windows when quitting and re-opening apps".
But that may not be the setting your are looking for.
There is also a setting on the Shut Down and Restart windows that says "Reopen windows when logging back in".
But is you computer shutting OFF, "I Mean Really Shutting OFF", or just going into Sleep mode.
If it is really turning complete off then that setting is not saved. For that to work the computer has to be shut down or re-started properly allowing the OS to save that App state. -
I rented Micheal Clayton on HD a couple of days ago (my second HD rental), noticed that the movie playback had intermittent loss of audio whether I set it to DD5.1 or not it made no difference.
The audio loss don't seem to happen at the same scene everytime I rewind and play it back all over again. It seems to happen at random scenes during the movie playback and several times there was no audio for nearly 5 to 10 seconds before it reappears and when I rewind and playback the same scene again, the audio seems to be alright for most parts?
I am wondering if any other users have had similar audio issues with rented movies from iTunes?
This is like my first rental movie which had issues with audio, the previous 3 or 4 rentals did not have any audio nor video issues. It's not my ATV unit either because movies and music videos which I already own, playback on it just fine in DD5.1 via Optical and HDMI. So the issue was just with that one movie which I rented then.
I am wondering how could one demand for a refund from Apple when faced with such problems or issues after the rented movie dissappears from your ATV 24 hours later??
Now I am feeling cautious to rent another movie, what if I have another issue with which ruins the movie experience?
I think I will stick with my PS3 and Blu-Ray for now.Not sure but I thought I read in another issue that if you connect a TB cable from your Mini into the TB port on the display and the audio/video is OK then that would mean the built-in cable is bad. I have never tried this so not sure it would work. Hate to buy a TB cable just to test because of cost. The other way would be to take to Apple store and have them check the cable. It contains miniture IC boards and one could be bad.
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Sudden loss of power, shutdown
I have a Imac 9.1, attached to a UPS and twice in the last month while doing the most trivial of things (today scrolling an internet page) the unit suddenly powered off? Just "Blink" screen black and power off. I'm not sure what it is.
My question is, is there a "systems event" log that the system captures when things like this happen which point to something that was going on right before the lights went out? Or is this merely a matter of waiting till it happens with some degree to repetitiveness that I take it in for an analysis at Apple. Any advice would be appreciated.Hi, if you think it's the UPS! try going to the Website of the manufacturer, FAQ, Help, Contact Us...
The sudden loss of power may well damage your HD..My advice, don't use the UPS till you are sure of the reasons for the power outage..Use a good Anti Surge unit until then...L -
Vexing intermittent loss of Internet
For about six weeks now I have been experiencing a troubling intermittent loss of Internet service. It's like on, off, on, off, on, off, etc. It changes minute to minute. I click on a link and get a message saying the web site can't be reached, try reloading.
Then I'll click on the link and Internet is back. Three or four minutes later its on again, then off again, etc.
I'm on my third or fourth modem/wireless router, the last one being installed by a Verizon tech. When the problem continued they sent another tech who replaced my ONT. Still the problem persists.
This loss of Internet occurs when using my hard wired desktop and wireless laptops used by me and others in the house.
Don't know what to do next except maybe go back to Cablevision.
We're talking northern Westchester County, N.Y.I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
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Power Usage Monitor for 20" Alu iMac
I'm looking for a free, reliable power use monitor that will tell me how many watts the computer is drawing at that moment, average power consumption, and any other bells and whistles that might be handy. Any suggestions would help. Thanks!
I'm not positive but I do not think there is any software that can report the power usage of your iMac. To my knowledge you need something that plugs inline with your power supply. The newest APC UPS systems have power meters built into them. There have been a few topics where people have plugged in a power meter and reported their iMacs power consumption. http://discussions.apple.com/thread.jspa?messageID=6160596�
George -
Intermittent loss of connection
For about a week now I have been suffering from a intermittent loss of connection to the internet the internet will be fine until it randomly decides to drop out. Usually I'll be surfing the website and go to navigate to another webpage when it times out and tells me it couldn't find the website in question. My games seems to be affected as well though it is more common for me to observe this in my browser the problem occurs in Firefox and I loaded Chrome as well one day and the problem appears there as well. I need some line quality tests with dslreports.com's line quality test and I did four of them they all reported intermittent packet loss the odd thing I noticed is in all four tests I did the same node suffered a varying amount of packet loss (ae-1-60.edge1.SanJose3.Level3.net) I have been trying to get some info on this server but I can't seem to find any info on it whatsoever I have included all four tests in the zip archive attached to this post.
I also did a fifth test which I included as well I did this test after resetting the router and did another test but it was much of the same. Please tell me how to troubleshoot this problem I am losing my mind and patience.
Line Quality Test 1
Line Quality Test 2
Line Quality Test 3
Line Quality Test 4
Line Quality Test 5I've been having a simliar issue as well for about a month now where my internet drops out every now and then for several seconds and then comes back up. This only started happening after Hurricane Sandy in Staten Island, NY when my ONT had to be replaced after being flooded. Since then, I have already had my ONT replaced twice and was given a new REV I router and told to not send back my old REV D router which never had any problems before. I have even tried putting back the REV D router and I still kept losing internet every now and then. After multiple chats with Verizon, they seem to have pinpointed the problem to be a physical issue in my house. So, I tried connecting the REV I router directly to the ONT, via coax, and I still noticed the internet dropping. Looking at the router logs, I noticed the following entries every now and then (usually multiple times a day):
Jan 10 00:29:15 2013
System Log
WAN ETH
WAN Ethernet Link Up
Jan 10 00:29:14 2013
System Log
WAN Coax
WAN Coax Link Up
Jan 10 00:29:10 2013
System Log
WAN ETH
WAN Ethernet Link Down
Jan 10 00:29:10 2013
System Log
WAN Coax
WAN Coax Link Down
and
Jan 8 04:35:26 2013
System Log
WAN Coax
WAN Coax Link Up
Jan 8 04:35:26 2013
System Log
WAN ETH
WAN Ethernet Link Up
Jan 8 04:33:42 2013
System Log
WAN ETH
WAN Ethernet Link Down
Jan 8 04:33:41 2013
System Log
WAN Coax
WAN Coax Link Down
Looking at the advanced logs I ocassionally find the following entries associated with the link flapping:
2013/01/08 04:33:44.12 M mt_igmp_params_init:223: reconf: new lan interface: br0, ver 3
2013/01/08 04:33:44.12 M mt_igmp_params_init:235: reconf: new wan interface: eth1
2013/01/08 04:33:44.20 M clink1: link down, device will be down
2013/01/08 04:33:44.24 M lan if uninit br0
2013/01/08 04:33:44.24 M removing multicast group 224.0.0.1 from device br0 port 16
2013/01/08 04:33:44.24 M removing multicast group 224.0.0.1 from device br0 port 8
2013/01/08 04:33:44.24 M removing multicast group 224.0.0.1 from device br0 port 4
2013/01/08 04:33:44.24 M removing multicast group 224.0.0.1 from device br0 port 2
2013/01/08 04:33:44.24 M removing multicast group 224.0.0.1 from device br0 port 1
2013/01/08 04:33:44.24 M removing multicast group 224.0.0.1 from device br0 port 0
2013/01/08 04:33:44.24 M uninit igmp proxy module
2013/01/08 04:33:44.24 M init igmp proxy module
2013/01/08 04:33:44.24 M lan if init br0
2013/01/08 04:33:44.24 M adding multicast group 224.0.0.1 to device br0 port 0
2013/01/08 04:33:44.24 M adding multicast group 224.0.0.1 to device br0 port 1
2013/01/08 04:33:44.24 M adding multicast group 224.0.0.1 to device br0 port 2
2013/01/08 04:33:44.24 M adding multicast group 224.0.0.1 to device br0 port 4
2013/01/08 04:33:44.24 M adding multicast group 224.0.0.1 to device br0 port 8
2013/01/08 04:33:44.24 M adding multicast group 224.0.0.1 to device br0 port 16
2013/01/08 04:33:44.31 M jan 8 04:33:43 syslog: check_exit: exiting
2013/01/08 04:33:45.10 M igmprx_lan_port_add_single: ifname=br0 ifindex=9
2013/01/08 04:33:45.10 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:33:45.10 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:33:45.10 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:33:45.10 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:33:45.10 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:33:45.10 M @@ setting new value completed, it should show new value in proc/proxy
2013/01/08 04:33:45.12 M mt_igmp_params_init:223: reconf: new lan interface: br0, ver 3
2013/01/08 04:33:45.20 M eth1: link down, device will be down
2013/01/08 04:33:45.26 M lan if uninit br0
2013/01/08 04:33:45.28 M removing multicast group 224.0.0.1 from device br0 port 16
2013/01/08 04:33:45.28 M removing multicast group 224.0.0.1 from device br0 port 8
2013/01/08 04:33:45.28 M removing multicast group 224.0.0.1 from device br0 port 4
2013/01/08 04:33:45.28 M removing multicast group 224.0.0.1 from device br0 port 2
2013/01/08 04:33:45.28 M removing multicast group 224.0.0.1 from device br0 port 1
2013/01/08 04:33:45.28 M removing multicast group 224.0.0.1 from device br0 port 0
2013/01/08 04:33:45.28 M uninit igmp proxy module
2013/01/08 04:33:45.28 M init igmp proxy module
2013/01/08 04:33:45.28 M lan if init br0
2013/01/08 04:33:45.28 M adding multicast group 224.0.0.1 to device br0 port 0
2013/01/08 04:33:45.28 M adding multicast group 224.0.0.1 to device br0 port 1
2013/01/08 04:33:45.28 M adding multicast group 224.0.0.1 to device br0 port 2
2013/01/08 04:33:45.28 M adding multicast group 224.0.0.1 to device br0 port 4
2013/01/08 04:33:45.28 M adding multicast group 224.0.0.1 to device br0 port 8
2013/01/08 04:33:45.28 M adding multicast group 224.0.0.1 to device br0 port 16
2013/01/08 04:33:46.10 M igmprx_lan_port_add_single: ifname=br0 ifindex=9
2013/01/08 04:33:46.10 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:33:46.10 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:33:46.10 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:33:46.10 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:33:46.10 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:33:46.10 M eth1: stopped
2013/01/08 04:33:46.10 M eth1: mac address changed
2013/01/08 04:33:46.10 M port 0: setting mac to 0x1, status: 0x2c3d
2013/01/08 04:33:46.10 M eth1: link up
2013/01/08 04:33:46.10 M eth1: started
2013/01/08 04:35:27.24 M eth1: link up, device will be up
2013/01/08 04:35:27.54 M clink1: lof 1000mhz
2013/01/08 04:35:27.55 M mt_igmp_params_init:223: reconf: new lan interface: br0, ver 3
2013/01/08 04:35:27.63 M clink1: link up, device will be up
2013/01/08 04:35:27.63 M lan if uninit br0
2013/01/08 04:35:27.63 M removing multicast group 224.0.0.1 from device br0 port 16
2013/01/08 04:35:27.63 M removing multicast group 224.0.0.1 from device br0 port 8
2013/01/08 04:35:27.63 M removing multicast group 224.0.0.1 from device br0 port 4
2013/01/08 04:35:27.63 M removing multicast group 224.0.0.1 from device br0 port 2
2013/01/08 04:35:27.63 M removing multicast group 224.0.0.1 from device br0 port 1
2013/01/08 04:35:27.63 M removing multicast group 224.0.0.1 from device br0 port 0
2013/01/08 04:35:27.63 M uninit igmp proxy module
2013/01/08 04:35:27.63 M init igmp proxy module
2013/01/08 04:35:27.63 M lan if init br0
2013/01/08 04:35:27.63 M adding multicast group 224.0.0.1 to device br0 port 0
2013/01/08 04:35:27.63 M adding multicast group 224.0.0.1 to device br0 port 1
2013/01/08 04:35:27.63 M adding multicast group 224.0.0.1 to device br0 port 2
2013/01/08 04:35:27.63 M adding multicast group 224.0.0.1 to device br0 port 4
2013/01/08 04:35:27.63 M adding multicast group 224.0.0.1 to device br0 port 8
2013/01/08 04:35:27.63 M adding multicast group 224.0.0.1 to device br0 port 16
2013/01/08 04:35:28.10 M igmprx_lan_port_add_single: ifname=br0 ifindex=9
2013/01/08 04:35:28.10 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:35:28.12 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:35:28.12 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:35:28.12 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:35:28.12 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:35:36.79 M mt_igmp_params_init:223: reconf: new lan interface: br0, ver 3
2013/01/08 04:35:36.79 M mt_igmp_params_init:235: reconf: new wan interface: eth1
2013/01/08 04:35:36.85 M dhcp client: wan ethernet renew ip address: 173.56.37.223
2013/01/08 04:35:36.85 M dhcp client: wan ethernet renew netmask: 255.255.255.0
2013/01/08 04:35:36.85 M dhcp client: wan ethernet renew gateway: 173.56.37.1
2013/01/08 04:35:36.85 M dhcp client: wan ethernet renew dns server: 208.67.222.222 208.67.220.220
2013/01/08 04:35:36.90 M lan if uninit br0
2013/01/08 04:35:36.90 M removing multicast group 224.0.0.1 from device br0 port 16
2013/01/08 04:35:36.90 M removing multicast group 224.0.0.1 from device br0 port 8
2013/01/08 04:35:36.90 M removing multicast group 224.0.0.1 from device br0 port 4
2013/01/08 04:35:36.90 M removing multicast group 224.0.0.1 from device br0 port 2
2013/01/08 04:35:36.90 M removing multicast group 224.0.0.1 from device br0 port 1
2013/01/08 04:35:36.90 M removing multicast group 224.0.0.1 from device br0 port 0
2013/01/08 04:35:36.90 M uninit igmp proxy module
2013/01/08 04:35:36.90 M init igmp proxy module
2013/01/08 04:35:36.90 M lan if init br0
2013/01/08 04:35:36.90 M adding multicast group 224.0.0.1 to device br0 port 0
2013/01/08 04:35:36.90 M adding multicast group 224.0.0.1 to device br0 port 1
2013/01/08 04:35:36.90 M adding multicast group 224.0.0.1 to device br0 port 2
2013/01/08 04:35:36.91 M adding multicast group 224.0.0.1 to device br0 port 4
2013/01/08 04:35:36.91 M adding multicast group 224.0.0.1 to device br0 port 8
2013/01/08 04:35:36.91 M adding multicast group 224.0.0.1 to device br0 port 16
2013/01/08 04:35:36.91 M out: [62] nat error: no free nat ip ([62] nat error: no free nat ip: )
2013/01/08 04:35:37.19 M igmprx_lan_port_add_single: ifname=br0 ifindex=9
2013/01/08 04:35:37.19 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:35:37.19 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:35:37.19 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:35:37.19 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:35:37.19 M igmprx_lan_port_add_single: ifname=eth0 ifindex=2
2013/01/08 04:35:37.19 M @@ setting new value completed, it should show new value in proc/proxy
2013/01/08 04:35:47.83 M acs ack: event = 4 value change
I setup syslog on the router which feeds it to the WallWatcher application and this is all the details I get duing the flap. I'm really stumped by this and can't figure out what the problem is. Could it be a bad PON card? I noticed that the logs show only the WAN Coax going down without the LAN Coax which leads me to believe in a faulty connection between the router and the ONT. I've already tried connecting both routers directly to the ONT to no avail. The only changes that I can think of since Sandy are the electrical outlets that were replaced. Could they be causing some kind of interference? I've tried running the coax with and without the ground block, but that didn't help either. The only thing that was not replaced since the first post-Sandy installation is the ONT battery system, only the battery itself was replaced once. Could that be it? Just to be clear, I have always been connected via coax and I have tried testing with different cables. -
Intermittent loss of internet connection on Homehu...
Hi Everyone
I have recently taken out a new contract with BT and connected my new Homehub 4 on the 14th February. Seemly it was okay for at least 5 days then I started to experience some intermittent loss of internet on all of the devices, i.e PC, laptop, xbox, it effected both wired and wireless. The hub was showing orange light, which then prompt me to press the reset/restart button on top of the hub.
I have try out my old Homehub 1 for 3 days to see if it effected that one too, but the hub 1 was perfect in term of no loss of connection for 3 day.
Then I connect homehub 4 again on Fri 28th February it was okay for a day, except on 1st march in the morning hub seem to disconnect/reconnect itself. Then around 2310 pm I have loss all connection to the internet through all of my devices again.
Does anyone know what this problem is? It is to do with BT-Wifi Fon, or is the hub 4 faulty and need replacing?
Many ThanksIt was orange central broadband light, there were no other light showing on the silver part.
I have not tried test socket yet, however, I did have a new master socket and line replaced couple year ago, so it would have the new faceplate on there. Plus, the external line etc must be working since hub 1 was working perfectly.
Here the information from speed test
Download Speed: 1.98 Mbps
0 Mbps 2 Mbps
Max Achievable Speed
Download speed achieved during the test was - 1.98 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :2.3 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 2 Mbps
23:17:22, 01 Mar. ( 86.310000) DSL noise margin: 17.00 dB upstream, 10.20 dB downstream
23:17:22, 01 Mar. ( 86.130000) DSL line rate: 448 Kbps upstream, 2304 Kbps downstream
Any idea what this mean on the event log? I seem to keep getting PPP LCP send conf request.
23:17:26, 01 Mar. ( 89.940000) PPP LCP Send Configuration Request
23:17:15, 01 Mar. ( 78.760000) CWMP: session closed due to error: Could not resolve host
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