Intermittent random freezing (mid 2012 MBP)
For the past year or so my Macbook Pro (mid 2012) has suffered from random freezes which require a hard reset.
Often these will occur only roughly once a week, but in the last couple of days (incidently since updating to 10.9.3, although such bursts have occured in the past and then settled down) it has been happening 4 to 5 times a day, getting to the point of being seriously disruptive.
I have, over the past few months, made several attempts to find the cause in vain. I am an experienced Mac user with a good understanding of computers, and I've never found a problem so mysterious to me. I'll break down first the symptoms and then what I have done to tye and find the cause.
Symptoms: Normally I will first notice that web pages aren't loading, but I can switch apps without problem. However, if I try and close an app or open another, that app then starts to hang. Progressively, everything starts to hang and I can no longer even switch apps, and everything gives me a spinning beachball. Eventually, even sound/music cuts out. Only a hard reset (holding down the power key) saves it.
Diagnosis: I have run all types of hardware checks, from apple's built in tests (fsck), RAM tests such as memtest, and third party testing suites which have checked the HD, RAM, CPU, GPU etc. All of them have come back 100% clean. I have repaired permissions, which also has no effect.
This made me think it could be a software issue. However, the crashes display no discernable pattern, and are completely (as far as I can see) un-reproducible. They have occured while I have been using a wide range of apps, and don't seem to be triggered by any particular action; e.g. they can occur while I am blankly reading a webpage or a pdf document. Further, the console shows absolutely nothing. The log messages appear completely normal, sometimes there are even no messages corresponding to within several minutes of the crash.
I haven't been able to verify if it is restricted to my user name, since generally the crashes are so intermittent I would have to use another username for several days, if not weeks, to really check this - something than is not practical given that I need the laptop to work on.
Does anyone have any idea what could be causing the issue, or anything further I could try to diagnose it? I am reluctant to take it to an applestore, as it is out of warranty and I can't think of any tests they could try that I have not.
OGELTHORPE wrote:
Alastair Abbott wrote:
I am reluctant to take it to an applestore, as it is out of warranty and I can't think of any tests they could try that I have not.
An Apple store genius bar appointment and evaluation is for FREE! You have no idea what type of tests they may have, so make an appointment.
Thanks for pointing that out. Until very recently I lived in a country where there are no Apple stores nor Genius bars, so I wasn't aware of that.
I've tried safe boot, but as I said the problem is intermittent enough that it's not clear if it helps, and working continuously in safe boot to see isn't really an option.
No - there are no kernel panics, just the unexplained freezes.
Here is my etrecheck report:
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
6 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: (null)
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 0:26:37
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (38.52 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Logitech USB Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Kernel Extensions:
[not loaded] at.obdev.nke.LittleSnitch (3876 - SDK 10.8) Support
[kext loaded] com.sophos.kext.sav (9.0.3 - SDK 10.7) Support
[kext loaded] com.sophos.nke.swi (9.0.3 - SDK 10.8) Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[loaded] com.paragon.ntfs11.refresh.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[not loaded] org.freedesktop.dbus-system.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[loaded] com.paragon.updater.plist Support
[running] com.sophos.uiserver.plist Support
[not loaded] org.freedesktop.dbus-session.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.google.Chrome.framework.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
[running] ws.agile.1PasswordAgent.plist Support
User Login Items:
iTunesHelper
TotalTerminal
Dropbox
SpiderOak
AdobeResourceSynchronizer
Google Chrome
EvernoteHelper
Internet Plug-ins:
SpeedDownload Browser Plugin: Version: 2.1.5 - SDK 10.6 Support
Unity Web Player: Version: UnityPlayer version 4.2.1f4 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Mathematica: Version: 9.0.1.4055068 Support
SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions:
Omnikey: Version: 1.0.9
Searchme: Version: 1.3
1Password: Version: 4.1.0
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
RealPlayer Plugin: Version: Unknown
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
FUSE for OS X (OSXFUSE) Support
Java Support
Perian Support
TeXDistPrefPane Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 429.09 GB
Destinations:
Macbook Backup [Local] (Last used)
Total size: 465.14 GB
Total number of backups: 23
Oldest backup: 2013-05-12 21:27:14 +0000
Last backup: 2014-05-17 11:23:10 +0000
Size of backup disk: Too small
Backup size 465.14 GB < (Disk used 429.09 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
1% mds_stores
0% Google Chrome
0% fontd
0% mds
Top Processes by Memory:
184 MB mds_stores
166 MB com.apple.IconServicesAgent
154 MB InterCheck
147 MB SophosScanD
135 MB Google Chrome
Virtual Memory Information:
308 MB Free RAM
2.66 GB Active RAM
2.36 GB Inactive RAM
686 MB Wired RAM
574 MB Page-ins
0 B Page-outs
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Mid-2012 MBP with 27" Cinema Display SCREEN GOES BLACK WHEN USING USB PERIPHERALS IN DOCK
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I was told by the local retailer that Apple no longer makes the 27 inch LED Cinema Display product and the new display, the "Thunderbolt" will not work with my 13 month old Mac Pro.
***??? In 20 years of owning Mac equipment, this is my first major "uh-oh". -
13" Mid 2012 MBP. Internal hdd not seen (again...) but runs fine from USB.
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My mid 2012 MBP Retina has restarted because of a problem??
Hey everybody! My mid 2012 MBP Retina has restarted because of a problem a couple of times now, and looking on here it's made me nervous that it could be a hardware problem??
Here what console has to say about it;
Fri Apr 5 01:03:38 2013
panic(cpu 0 caller 0xffffff80082b7e95): Kernel trap at 0x0000000000000000, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x00000000527b0012, CR4: 0x00000000001606e0
RAX: 0xffffff8030b87a00, RBX: 0xffffff8029efd000, RCX: 0x0000000000000001, RDX: 0xffffff802ae3fc50
RSP: 0xffffff80204e37e8, RBP: 0xffffff80204e3830, RSI: 0x0000000000000001, RDI: 0xffffff8030638600
R8: 0xffffff802b017e48, R9: 0xffffff800887de88, R10: 0xffffff822e465000, R11: 0xffffff800887de88
R12: 0xffffff8030625000, R13: 0xffffff8030638600, R14: 0xffffff80204e3800, R15: 0x0000000000000000
RFL: 0x0000000000010202, RIP: 0x0000000000000000, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80204e3480 : 0xffffff800821d626
0xffffff80204e34f0 : 0xffffff80082b7e95
0xffffff80204e36c0 : 0xffffff80082cd4dd
0xffffff80204e36e0 : 0x0
0xffffff80204e3830 : 0xffffff7f8a1207de
0xffffff80204e3860 : 0xffffff7f8a11ce7a
0xffffff80204e38b0 : 0xffffff7f8a11cd37
0xffffff80204e3900 : 0xffffff7f8a172918
0xffffff80204e3920 : 0xffffff7f8a173368
0xffffff80204e3950 : 0xffffff7f8a1736af
0xffffff80204e3990 : 0xffffff7f8a16e688
0xffffff80204e3a60 : 0xffffff7f8a130efd
0xffffff80204e3a90 : 0xffffff7f8a13103a
0xffffff80204e3ac0 : 0xffffff7f8a123d48
0xffffff80204e3b20 : 0xffffff7f8a172821
0xffffff80204e3b40 : 0xffffff7f8a12f990
0xffffff80204e3ba0 : 0xffffff8008665ab3
0xffffff80204e3bc0 : 0xffffff800866668d
0xffffff80204e3c20 : 0xffffff800866408f
0xffffff80204e3d70 : 0xffffff80082984a1
0xffffff80204e3e80 : 0xffffff8008220aed
0xffffff80204e3eb0 : 0xffffff8008210448
0xffffff80204e3f00 : 0xffffff800821961b
0xffffff80204e3f70 : 0xffffff80082a5dd6
0xffffff80204e3fb0 : 0xffffff80082cdd43
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(30.14)[8CAD17E4-8359-3015-BCFC-F1964357CBFE ]@0xffffff7f8a10d000->0xffffff7f8a157fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f88881000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f88902000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f888bf000
com.apple.driver.AppleIntelHD4000Graphics(8.1)[1EB5F059-3CE0-3917-979B-1679F67B C208]@0xffffff7f8a163000->0xffffff7f8a1abfff
dependency: com.apple.iokit.IOAcceleratorFamily(30.14)[8CAD17E4-8359-3015-BCFC-F1964357CBFE ]@0xffffff7f8a10d000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f88881000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f88902000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f888bf000
BSD process name corresponding to current thread: PluginProcess
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000008000000
Kernel text base: 0xffffff8008200000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 10028327330456
last loaded kext at 3251694551650: com.apple.iokit.IOBluetoothUSBDFU 4.1.3f3 (addr 0xffffff7f8a5bc000, size 12288)
last unloaded kext at 3357257942940: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8a5b7000, size 12288)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.87
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleIntelHD4000Graphics 8.1.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.GeForce 8.1.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleMuxControl 3.3.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.5.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.nvidia.gk100hal 8.1.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.NVDAResman 8.1.0
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Thanks for any help!!Hey kdyke
Sorry I didn't get back to you sooner, as far as I remember I was just runnig safari.
And as it happens it has just happend again on the same website using safari again!!
Linc Davis, thanks for your earlier help, I think after this one being my third report in less than a month, I will get in contact with Apple!
Fri Apr 26 00:12:13 2013
panic(cpu 4 caller 0xffffff800c4b7e95): Kernel trap at 0xffffff7f8e33560d, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0xffffff824040e000, CR3: 0x00000000856b1016, CR4: 0x00000000001606e0
RAX: 0xffffff803aff6200, RBX: 0xffffff802f145000, RCX: 0x0000000000000001, RDX: 0xffffff802f01de60
RSP: 0xffffff82145f37f0, RBP: 0xffffff82145f3830, RSI: 0x0000000000000001, RDI: 0xffffff803a088600
R8: 0xffffff802f160e48, R9: 0xffffff800ca7de88, R10: 0xffffff82405a2000, R11: 0xffffff800ca7de88
R12: 0xffffff8030afec00, R13: 0xffffff803a088600, R14: 0xffffff82145f3800, R15: 0x0000000000000000
RFL: 0x0000000000010202, RIP: 0xffffff7f8e33560d, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff824040e000, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff82145f3490 : 0xffffff800c41d626
0xffffff82145f3500 : 0xffffff800c4b7e95
0xffffff82145f36d0 : 0xffffff800c4cd4dd
0xffffff82145f36f0 : 0xffffff7f8e33560d
0xffffff82145f3830 : 0xffffff7f8e3357de
0xffffff82145f3860 : 0xffffff7f8e331e7a
0xffffff82145f38b0 : 0xffffff7f8e331d37
0xffffff82145f3900 : 0xffffff7f8e387918
0xffffff82145f3920 : 0xffffff7f8e388368
0xffffff82145f3950 : 0xffffff7f8e3886af
0xffffff82145f3990 : 0xffffff7f8e383688
0xffffff82145f3a60 : 0xffffff7f8e345efd
0xffffff82145f3a90 : 0xffffff7f8e34603a
0xffffff82145f3ac0 : 0xffffff7f8e338d48
0xffffff82145f3b20 : 0xffffff7f8e387821
0xffffff82145f3b40 : 0xffffff7f8e344990
0xffffff82145f3ba0 : 0xffffff800c865ab3
0xffffff82145f3bc0 : 0xffffff800c86668d
0xffffff82145f3c20 : 0xffffff800c86408f
0xffffff82145f3d70 : 0xffffff800c4984a1
0xffffff82145f3e80 : 0xffffff800c420aed
0xffffff82145f3eb0 : 0xffffff800c410448
0xffffff82145f3f00 : 0xffffff800c41961b
0xffffff82145f3f70 : 0xffffff800c4a5dd6
0xffffff82145f3fb0 : 0xffffff800c4cdd43
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily(30.14)[8CAD17E4-8359-3015-BCFC-F1964357CBFE ]@0xffffff7f8e322000->0xffffff7f8e36cfff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8ca81000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8cb02000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8cabf000
com.apple.driver.AppleIntelHD4000Graphics(8.1)[1EB5F059-3CE0-3917-979B-1679F67B C208]@0xffffff7f8e378000->0xffffff7f8e3c0fff
dependency: com.apple.iokit.IOAcceleratorFamily(30.14)[8CAD17E4-8359-3015-BCFC-F1964357CBFE ]@0xffffff7f8e322000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8ca81000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8cb02000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8cabf000
BSD process name corresponding to current thread: PluginProcess
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x000000000c200000
Kernel text base: 0xffffff800c400000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 26716158229446
last loaded kext at 25087150789596: com.apple.driver.AppleUSBTCKeyEventDriver 237.1 (addr 0xffffff7f8e815000, size 12288)
last unloaded kext at 25193312832918: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8e810000, size 12288)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.87
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.GeForce 8.1.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleLPC 1.6.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleIntelHD4000Graphics 8.1.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleMuxControl 3.3.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleIntelFramebufferCapri 8.1.0
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.5.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.nvidia.gk100hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f35
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0263, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8 -
Running 2 Monitors on a Mid 2012 MBP Via Elgato Thunderbolt 2 Dock
I have a mid 2012 MBP and just purchased the Elgato Thunderbolt 2 Dock which I should get later this week (https://www.elgato.com/en/thunderbolt/thunderbolt-2-dock). The dock has 2 Thunderbolt ports and an HDMI port. I was thinking that I could use the 2nd Thunderbolt port to connect one monitor and use the HDMI port to connect the second monitor. Does anyone know if this will work?
I have the same mid 2012 MBP, and am looking for a 2-monitor solution that doesn't require using a USB to HDMI converter. I tried the USB to HDMI and it works, but is very laggy. I am curious did this work for you?
-
Upgrade on mid 2012 mbp 15 inch
i have a mid 2012 mbp and i just want to know will a apple shop ugrade my ram as i dont really want to do it myself as not really worked on macs before ?
If you have a non-Retina MBP, Apple will upgrade the memory for you, but it will cost about four times as much as doing it yourself.
-
Help!! I'm using a Mid 2012 MBP retina 2.3Ghz i7 with 8GB of ram 256SSD. for the past 2 years my write speeds has been consistently on 400MB/s and up via black magic test. but now it only have 100MB/s going down to 80MB/s. what should I do???? I have already cleaned and even restored my MBP still it's on 100MB/s. please help. I have to finish tasks on a timely manner.
No. This requires completely repartitioning the SSD. You can do that only by using the Network Recovery method or the method I outlined. My method preserves all your data and doesn't require doing a slow Network Recovery. But if you wish to do that instead. The purpose of the whole exercise is to "clean" the SSD of garbage collected during use that tends to cause the SSD to slow down as you've described.
Install OS X Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Security button. Set Zero Data - one-pass, click on the OK button. Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer. -
I only just got my Mid-2012 13-inch MBP last November, switching over after a long time with PCs. I wasn't expecting any problems with my MBP, as everyone else I know who has one hasn't had any issues. I love it but a couple of days ago, it's become relatively slower than its usual pace. I'm not quite sure what's going on, but as it's still relatively new, it shouldn't be lagging every five seconds with opening an application or switching tabs or typing in Word. I don't do much with my MBP except for surfing the web (Facebooking, etc.), doing homework, and YouTubing. Gifs won't even load properly at the moment. it's becoming frustrating because it's the same problems I faced with PCs that I wasn't expecting from Macs. The colour wheel of doom keeps spinning on my screen and I just want to be able to do whatever to make it all run smoothly and quickly again as it was. (In typing this message alone, the colour wheel popped up and everything lagged considerably for a good minute or so quite a few times.)
Here's some of the info/specs I got from the About My Mac:
Processor 2.5 GHz Intel Core i5
Memory 4 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000 512 MB
Software OS X 10.8.3 (12D78)
I also have 395.89 GB free out of 499.25 GB, and I've also referred to the Activity Monitor with nothing in particular that really uses a lot of CPU or anything like that. I'm also not sure whether or not to do that Disk Utility thing to repair permissions or whatever it is or if I need to test anything in safe mode.
Anyhow, thanks so much in advance to anyone who can help me out with this! I really appreciate itbut a couple of days ago, it's become relatively slower than its usual pace.
Is there anything significant that occured just before the slowdown issues occured?
Your machine comes with a boot hard drive, which is subjective to shock if the computer is moved while the computer is turned on. This has a effect of damaging data on the platters where information can't be easily read or sometimes not at all.
The spinning wheel is indicative of the software waiting for something from the hardware or network, but your using programs that have no use online, so it suggests something is wrong with your boot hard drive.
If the hard drive has difficulty reading data, there is a mechanism in place to try to read the damaged sectors and move the information to another sectors on the drive, since this takes time you get the spinning beach ball waiting.
Another possiblity is you might have installed some sort of very restrictive third party anti-virus that has a background check process on everything your doing. For Mac's this is unnecessary as Apple has included their own and the free ClamXav is all you need to run once in awhile to clean/flag Windows files which their malware doesn't affect a Mac.
Use the developers uninstaller to remove it and reboot.
it's becoming frustrating because it's the same problems I faced with PCs
Given your age and that you had this problem with PC's, I suspect your very harsh on your machines or haven't been educated about how fragile they are and can't be moved while operating.
To solve your issue my suggestion is to first make a backup of just your users data to a external drive, also to another drive using TimeMachine which will make a copy of your entire system.
So this way you have at least two copies of your data off the machine, the TimeMachine might fail to restore if it backs up corrupted data. Thus the extra copy of your personal files on another storage drive once the fresh opertaing system and programs are reinstalled.
Most commonly used backup methods
Next take the machine to the Apple Store and tell them your seeing beachballs on everything your doing. They will replace the hard drive under warranty, ask if you made a backup or not and of course tell them you did with TimeMachine but don't think it's going to reliable because of the issues on the boot drive, tell them you have a extra copy of your files on a another storage drive.
Ask them to help you reinstall OS X and Apple programs for you if they can, then all you have to do when you get home is to copy your files from the storage drive. This would ensure any corruption of OS X or programs is eliminated.
I would buy AppleCare if you haven't done so already, but just remember, warranty/AppleCare only covers factory defects, not user inflicted damage.
However there is some times where hard drives will fail on their own accord in a few months after purchase, which might be the problem in your case as there is a sudden motion detector and it's supposed to freeze the hard drive to prevent damage to the platters.
Good Luck -
Mid 2012 MBP, iphoto crashes when launched
Looking for help. My mid 2012 15" MBP will not load iphoto. iphoto crashes as soon as I run it. This happens everytime I try to use it. Computer just got new logic board and HD from apple. Everything else runs fine.
Etre Report:
Hardware Information:
MacBook Pro (15-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Intel HD Graphics 4000 - VRAM: 512 MB
System Software:
Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:28:34
Disk Information:
APPLE HDD HTS541075A9E662 disk0 : (750.16 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (376 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
JMicron USB to ATA/ATAPI bridge 1 TB
disk1s1 (disk1s1) <not mounted>: 209.7 MB
xxxx (disk1s2) /Volumes/Tanya: 500.1 GB (135.58 GB free)
xxxx Time Machine (disk1s3) /Volumes/xxxx Time Machine: 499.62 GB (136.94 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple, Inc. MacBook Pro
Gatekeeper:
Anywhere
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
Launch Agents:
[loaded] com.google.keystone.agent.plist Support
User Login Items:
iTunesHelper
Internet Plug-ins:
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
DirectorShockwave: Version: 12.1.0r150 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.1.0 - SDK 10.7 Check version
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.2.4 - SDK 10.6 Support
Audio Plug-ins:
iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
2% WindowServer
1% firefox
0% fontd
0% mds
0% blued
Top Processes by Memory:
295 MB firefox
131 MB Finder
106 MB mds
82 MB WindowServer
57 MB Dock
Virtual Memory Information:
4.97 GB Free RAM
1.10 GB Active RAM
1005 MB Inactive RAM
962 MB Wired RAM
404 MB Page-ins
0 B Page-outs
Crash report:
Process:
iPhoto [627]
Path:
/Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:
com.apple.iPhoto
Version:
9.4.3 (9.4.3)
Build Info:
iPhotoProject-720091000000000~1
App Item ID:
408981381
App External ID: 15017489
Code Type:
X86 (Native)
Parent Process: launchd [149]
Date/Time:
2014-05-18 18:28:29.108 -0700
OS Version:
Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report:
43410 sec
Crashes Since Last Report:
14
Per-App Crashes Since Last Report: 9
Anonymous UUID:
6780D721-101E-4FB5-B878-46711B4B9E41
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
Referenced from: /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
Reason: image not found
Binary Images:
0xc9000 - 0xdbeff3 com.apple.iPhoto (9.4.3 - 9.4.3) <74A545E6-1EB2-315F-82FA-3344B599F490> /Applications/iPhoto.app/Contents/MacOS/iPhoto
0xf53000 - 0x1033fe7 org.python.python (2.6.7 - 2.6.7) <25FF60CE-F34F-311C-999D-8E1B2EFCF11B> /System/Library/Frameworks/Python.framework/Versions/2.6/Python
0x107f000 - 0x1087ffb com.apple.PhotoFoundation (1.0 - 20.12) <6DEFC232-B843-3848-908E-25AF929E9026> /Applications/iPhoto.app/Contents/Frameworks/PhotoFoundation.framework/Versions /A/PhotoFoundation
0x10f5000 - 0x12d2ffb com.apple.geode (1.5.3 - 280.22) <887FF540-8A00-3AED-9C17-C99856E7A6F4> /Applications/iPhoto.app/Contents/Frameworks/Geode.framework/Versions/A/Geode
0x1363000 - 0x1368ff7 com.apple.iLifePhotoStreamConfiguration (3.4 - 2.5) <6B675B59-ED97-35F8-89CB-79F387A05EA5> /Applications/iPhoto.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fram ework/Versions/A/iLifePhotoStreamConfiguration
0x1371000 - 0x13a0ff7 com.apple.iLifeAssetManagement (2.7 - 45.19) <C30AF8E5-51DB-3912-B58C-41988B396209> /Applications/iPhoto.app/Contents/Frameworks/iLifeAssetManagement.framework/Ver sions/A/iLifeAssetManagement
0x13c4000 - 0x13ebff3 com.apple.iPhoto.Tessera (1.1 - 90.10) <143B4B05-6F39-3C83-A927-E4B5A53D2344> /Applications/iPhoto.app/Contents/Frameworks/Tessera.framework/Versions/A/Tesse ra
0x13fd000 - 0x1421ffb com.apple.iPhoto.Tellus (1.3 - 90.10) <88853EBB-0C48-3A68-91B7-ED078C953CBD> /Applications/iPhoto.app/Contents/Frameworks/Tellus.framework/Versions/A/Tellus
0x1439000 - 0x1444fff com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <39466D2B-2583-3407-96F2-69ADCF11ECB9> /Applications/iPhoto.app/Contents/Frameworks/AccountConfigurationPlugin.framewo rk/Versions/A/AccountConfigurationPlugin
0x1450000 - 0x1465ffb com.apple.iLifeFaceRecognition (1.0 - 30.11) <5ADCA81F-5D7B-340F-9F44-B261ED19BBB2> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/iLifeFaceRecognition
0x1471000 - 0x149dffb com.apple.DiscRecordingUI (6.0.4 - 6040.4.1) <20BF6CE7-0923-3302-BE45-4880FA8A958D> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x14b8000 - 0x14bafff com.apple.ExceptionHandling (1.5 - 10) <14A3DCBC-77E4-3E87-A937-202817079AED> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x14c2000 - 0x14cdff7 com.apple.UpgradeChecker (9.2 - 9.2) <39176044-B0CF-3C25-AF8D-A2BD8540A025> /Applications/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versions/ A/UpgradeChecker
0x14d7000 - 0x1870ff3 com.apple.iLifeSlideshow (3.1 - 1151.4) <BBC17D76-255B-3135-92A6-886AD68BEB3F> /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/iLifeSlideshow
0x196d000 - 0x1c00ffb com.apple.iLifePageLayout (1.3 - 210.38) <12AF048A-AAEE-39D3-B25C-383E9C5FB855> /Applications/iPhoto.app/Contents/Frameworks/iLifePageLayout.framework/Versions /A/iLifePageLayout
0x1cdb000 - 0x1d72ff7 com.apple.MobileMe (13 - 1.0.4) <38D8679A-1862-373C-BF4F-EB47200EDF08> /Applications/iPhoto.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mobi leMe
0x1dcf000 - 0x1e37ff3 com.apple.proxtcore (1.4.1 - 270.13) <E71FA444-D69B-3395-8F99-0DA367E6CF22> /Applications/iPhoto.app/Contents/Frameworks/ProXTCore.framework/Versions/A/Pro XTCore
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0x9a62e000 - 0x9a67effa libTIFF.dylib (??? - ???) <9525B0A1-A4FA-38CA-AF05-AB4C5EB61D5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9a67f000 - 0x9a71bffe com.apple.PDFKit (2.7.8 - 2.7.8) <2DFB71DA-158B-375B-AA75-532AF883EAAA> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x9a71c000 - 0x9a71cfff com.apple.quartzframework (1.5 - 1.5) <E897CB0C-1CCC-393F-AE36-A182723AFD37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9a71d000 - 0x9a758fff com.apple.bom (11.0 - 183) <6D23FFB2-006F-34EE-9864-835FCE4711A5> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9a836000 - 0x9a83dff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
0x9a83e000 - 0x9a843ff7 libmacho.dylib (800.0.0 - compatibility 1.0.0) <6DCCA207-8F4D-343A-B77D-C4FB905DADC4> /usr/lib/system/libmacho.dylib
0x9a844000 - 0x9a8a2ff7 com.apple.coreui (1.2.2 - 165.11) <340B0B83-1407-3AB4-BCAB-505C29303EE2> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9a8a3000 - 0x9a8c0ff3 com.apple.openscripting (1.3.3 - ???) <0579A4CB-FD6F-3D7F-A17B-AC0F2CF11FC7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9a8c1000 - 0x9a8d9fff com.apple.frameworks.preferencepanes (15.0 - 15.0) <FD578B2E-21FF-30AC-9087-DDDE3439B1AD> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x9a8da000 - 0x9a95afff com.apple.iLifeMediaBrowser (2.7.4 - 546.7) <130581CE-0699-3524-B487-726353FDDF96> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x9a95b000 - 0x9a97dff8 com.apple.PerformanceAnalysis (1.11 - 11) <453463FF-7C42-3526-8C96-A9971EE07154> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9a97e000 - 0x9aa1afff com.apple.ink.framework (10.7.5 - 113) <05CAFB64-D3B8-3973-87EA-CB8BBE580F6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9b046000 - 0x9b401ffb com.apple.SceneKit (125.3 - 125.8) <89008B87-87E7-3972-A274-30311497EE32> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
0x9b402000 - 0x9b48fff7 com.apple.CoreText (220.22.0 - ???) <EA7210A7-DECC-3F76-8A66-D4E41859B3C6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9b4a0000 - 0x9b698ff7 com.apple.CoreData (104.1 - 358.14) <92830C09-780F-3021-ADC0-2D9BB56D8E7B> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9b699000 - 0x9b946fff com.apple.JavaScriptCore (7534.57 - 7534.57.3) <5AE5C3B8-D807-356B-80D9-4D0A706A10D1> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9b947000 - 0x9b984ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <007A1877-E981-3007-A8FA-9B179F4ED6D1> /usr/lib/libcups.2.dylib
0x9b985000 - 0x9b98dff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x9b98e000 - 0x9bc40ff7 com.apple.AddressBook.framework (6.1.3 - 1091) <B8CC707C-6368-3CDD-BE38-D2335B7CC2DE> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9bc41000 - 0x9bc4bff7 com.apple.dotMacLegacy (3.3 - 267) <E0A08BBE-5B88-362E-A4B7-5B1CDBC4C5AD> /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9bc54000 - 0x9bc5fffe com.apple.NetAuth (3.2 - 3.2) <57F7966E-3CFD-3425-B048-709CFDF52476> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9bc60000 - 0x9bd2bfff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <03E608FA-1689-3D85-9A21-31C1922AEC1A> /usr/lib/system/libsystem_c.dylib
0x9bd2c000 - 0x9bdb9fe7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <514C9266-865D-3655-BA59-A8BA4EA80EA1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9be2c000 - 0x9be2eff9 com.apple.securityhi (4.0 - 1) <36CB6370-E023-3102-A36B-7A3808563063> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9be2f000 - 0x9be30fff liblangid.dylib (??? - ???) <C8C204E9-1785-3785-BBD7-22D59493B98B> /usr/lib/liblangid.dylib
0x9be31000 - 0x9bf48fe9 com.apple.WebKit (7534.57 - 7534.57.7) <85DAC34E-86A1-380F-B166-56630C9B0BD5> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9bf4e000 - 0x9bf8bfef libGLImage.dylib (??? - ???) <FC13D46F-69C4-3BA1-A5E8-52C2EC8B7D58> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9bf8c000 - 0x9bfaaff7 libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <79179F83-457A-3539-A76B-E960D2108109> /usr/lib/system/libsystem_kernel.dylib
0x9c007000 - 0x9c012ffe libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <13FF02F8-7AF6-3E12-B183-9A725B526B50> /usr/lib/libbz2.1.0.dylib
0x9c015000 - 0x9c023ff7 com.apple.AppleFSCompression (37 - 1.0) <DF263537-8286-3E1D-8AE8-DB325E8CA985> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x9c056000 - 0x9c0affff com.apple.HIServices (1.21 - ???) <91EC636D-AC27-3332-BA1C-FD7301917429> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9c0b0000 - 0x9c324ff3 com.apple.CoreImage (7.99.1 - 1.0.1) <C4B2DD2A-8E45-31CD-9B25-2AC1CA252B14> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x9c325000 - 0x9c406ff7 com.apple.DiscRecording (6.0.4 - 6040.4.1) <8C7C03C0-C33C-3BD0-B190-883AF87AF502> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x9c433000 - 0x9c44fff1 libPng.dylib (??? - ???) <F084226B-14F0-36C0-B5EC-22C78406D2B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9c450000 - 0x9c450ff2 com.apple.CoreServices (53 - 53) <F28F38DC-C5C1-399F-84D7-A28CCC269850> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9c451000 - 0x9c46efff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <2870320A-28DA-3B44-9D82-D56E0036F6BB> /usr/lib/libresolv.9.dylib
0x9c46f000 - 0x9c4d4ff7 libvDSP.dylib (325.4.0 - compatibility 1.0.0) <2AB35EAF-CB90-3456-BFC8-C14B04C4CA9C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9c76f000 - 0x9c775ffb com.apple.print.framework.Print (7.4 - 247.3) <CB075EEE-FA1F-345C-A1B5-1AB266FC73A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9caa6000 - 0x9cabcfff com.apple.iChat.InstantMessage (6.0.2 - 837) <4DDC401B-2512-374B-A295-78021B4853DB> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9cefb000 - 0x9cefbfff com.apple.vecLib (3.7 - vecLib 3.7) <656463C6-AD21-38FF-B68C-2A7F7922113E> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9cefc000 - 0x9cf02ffd com.apple.CommerceCore (1.0 - 17.1) <32AB16CE-7BBB-3124-8C42-2EE3E1D336F0> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x9cf09000 - 0x9cf13ff2 com.apple.audio.SoundManager (3.9.4.1 - 3.9.4.1) <79D55070-BBFF-3D67-AFB9-3668FF8C5F98> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
Model: MacBookPro9,1, BootROM MBP91.00D3.B09, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f175
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541075A9E662, 750.16 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: USB to ATA/ATAPI bridge, 0x152d (JMicron Technology Corp.), 0x2338, 0x1d110000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 10
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4Hello Tim Grasser,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning software issues:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
You may also want to consider testing if iPhoto will quit in a new user account:
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Upgrade of mid-2012 MBP to 16GB RAM actually work?
I've got a 15-inch mid-2012 non-Retina MacBook Pro. Apple's website explicitly states that the maximum RAM supported on this machine is 8GB, but I see that Crucial is selling an upgrade to 16GB for my machine.http://www.crucial.com/systemscanner/viewscanbyid.aspx?id=A978FEAC31D926C3 (I found this link by using the Crucial System Scanner, and also verified the stated compatibility with my machine by using Crucial's compatibility chart.) I telephoned AppleCare and spoke to a senior person, who reported back that the reason that Apple's website lists the 8GB maximum for my machine is that the motherboard won't "see" anything past 8GB of RAM. He said I could install the 16GB of RAM but that it wouldn't do any good. Since Crucial is actually selling 16GB of RAM for my machine, either Apple or Crucial is misinformed. Can someone please comment whether you have ever upgraded from 8GB to 16GB of RAM on this model of MBP, and if it made a difference? Metrics would help if you have them! Thank you.
Ouch. Perhaps the memory will fit, but consider your warranty before you march forward. I have a mid 2012 15" MacBook Pro with the Retina display, and 500G flash drive. I also ran the Crucial Memory App, and found that 16GB of RAM was offered "guaranteed" by Crucial to fit into my Mac. I had 8GB installed, but use the Mac to game and thought a RAM upgrade would benefit me. I've trusted Crucial (and still do) for years. All my memory upgrades come from Crucial, and I recommend them. However.. I received the memory, then proceeded to research how to install it. After a lot of searching, I finally called Apple. I have AppleCare (APP) on my Mac. No go, very much no go. Apple tells me the memory is soldered onto the motherboard on the Retina MacBook. Upgrades are only offered through Apple certified centeres, or my warranties are both void. Likewise, 8GB was the max memory Apple allows. The Tech likewise told me adding over Apple's recommended amount voids my warranty. That last part may apply to you. If Apple states 8GB is the max, and your computer is under warranty, then I'd get something from Apple in writing before installing over that amount.
-
I've had a 24" Asus HDMI montitor for a while, and just got a 27" Apple thunderbolt display. I was wondering if there was a way to connect both of these to my mid-2012 Macbook Pro (non-retina). I know you can daisy-chain 2 thunderbolt displays, so I tried plugging my Asus into the thunderbolt display (using an HDMI to mini-display port adapter) and it didn't work. Suggestions??
Mini DisplayPort displays and adapters don't work directly with a Thunderbolt display, but will if you connect a Thunderbolt disk drive (with two Thunderbolt ports) between the Thunderbolt display and the Mini DisplayPort device.
-
No audio on windows 8.1 mid-2012 MBP
I was able to install windows 8.1 pro on my mid-2012 Macbook Pro with relative ease and everything works fine... except a complete lack of audio. I have read in several forums to uninstall various audio devices and drivers, and I've tried downloading multiple versions of the Boot Camp system support drivers, but no matter what I do, nothing changes.
I paid for Windows almost a month ago and I've been wrestling with these issues on Boot Camp and these things ever since, this program needs more attention from the developers.
Any advice would be greatlyHi, it seems that You install windows in EFI mode, this problem is EFI related.
If windows is the only system on Your macbook, You must insert 64bit win8 dvd or USB flash and boot with Alt pressed.
You will see Dvd /Windows/ and Dvd /EFI/.Choose Dvd /Windows/ and install as usual, then use correct bootcamp drivers /version 5.1/, and it will be ok. -
No more "random freezing" with my MbP ....
...since I installed Safari 4 Beta 10 days ago!
Before Safari 4, I had 2-3 freezes per day when using the 9600 graphics Chip. Not just using Safari but using all kinds of programs (with safari closed!). This has been a huge problem for many people.
See this link for more info: http://discussions.apple.com/thread.jspa?threadID=1767718&tstart=0&messageID=908 2914#9082914
Now, since I installed Safari 4 beta: not a single freeze in 10 days! and some other people see the same thing.
This is very weird no? The system is supposed to be designed so that a single program can not crash the whole system, no?! So now that the new version of Safari solves a permanent system crash problem, it looks like the problem was safari 3.x.x, which should not happen! Or...maybe Safari 4 contains also some System updates that were not published...
Well at least the problem seems to be solved, hope it doesn't come back! Would have been nice to know what the exact problem was though...Unless I'm remembering wrong, there have been incidences of "random freezing" after installing Safari 4.
The system is supposed to be designed so that a single program can not crash the whole system, no?!
It is. The random freezing is very likely not a software issue though, so this point does not apply to the issue at all. The system software is not "crashing" in these cases of random freezing. It is much more likely that there is some hardware issue that causes the system to just freeze.
Or...maybe Safari 4 contains also some System updates that were not published...
This is actually likely, but I doubt that it fixed your freezing issue. Webkit (the underlying engine of Safari) was substantially upgraded in Safari 4. Webkit (being an open-source standard that Apple develops) is also used in some other areas of OS X for rendering HTML content. So, when the Webkit engine is updated as a result of a Safari update, there are changes occurring at a system level.
Again, I would really really really doubt that this update fixed your freezing. However, if it isn't freezing anymore, then I guess we shouldn't complain.
--Travis -
My mid 2012 MBP is running slowly, have tried a lot to solve it
Hi!
This is the first time it has happend, so I'm not sure what info you want but here it goes:
Started happen yesterday by not apparent reason, I opened it up like I always do and started chrome, it took about 2 minutes to open, was connected to a 40 mbit 4g network so speed wasn't the problem
Then I started to close some apps and cleaning the memory, did nothing of use. 1st restart...
It took about 7 mins to boot, went online with my ipad and started looking. This is what I've done
Reset PRAM and SMC
Have disc utility repair the disk and disk permissions
Cleaning some big size files
Cleaned cache with onyx
Still no sucess
Do you need anymore info just tell me
(English isn't my first so please bare with me)Hello again, sorry for the delay, but the loadtimes are ridiculus
Here we go:
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 0:34:41
Disk Information:
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500,11 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 499,25 GB (94,56 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.globaldelight.driver.BoomDevice (1.1 - SDK 10.9)
com.Perfect.Driver.SystemAudioRecorder (1.0.0 - SDK 10.9)
Launch Daemons:
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.ea.origin.ESHelper.plist 3rd-Party support link
[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[invalid] com.oracle.java.Helper-Tool.plist
[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.Logitech.Control Center.Daemon.plist 3rd-Party support link
[invalid] com.oracle.java.Java-Updater.plist
[System] com.teamviewer.teamviewer.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
[not loaded] com.nero.HSMMonitor.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
User Login Items:
Spotify
XtraFinder
Internet Plug-ins:
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 537 - SDK 10.9
Safari Extensions:
Open in Internet Explorer: Version: 1.0
Yontoo: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
None
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
1% EtreCheck
0% Spotify
0% Simplify
0% Finder
Top Processes by Memory:
139 MB com.apple.IconServicesAgent
115 MB Google Chrome
90 MB Spotify
90 MB Finder
66 MB mds_stores
Virtual Memory Information:
3.56 GB Free RAM
2.19 GB Active RAM
1.43 GB Inactive RAM
833 MB Wired RAM
2.32 GB Page-ins
0 B Page-outs -
Macbook Air 2012: intermittent, random freezes of trackpad and keyboard lasting a few seconds each
There have been a few other people to have reported this problem, but there has been no consistent solution for me on my Macbook Air 13" 2012, running 10.8.4.
What happens is this: while typing, the built-in keyboard and trackpad will suddenly lock up at the same time, randomly, intermittently, and for just a few seconds before returning to normal. This has been true through all the updates of 10.8.x since I bought the system last year.
During the freeze, one of the three behaviors occurs:
1) both keyboard and trackpad are completely unresponsive
2) both keyboard and trackpad get really slow, with high latency. Keys pressed show up much later or have to be pressed several times before registering. Trackpad is jumpy if it moves at all.
3) key gets stuck, sometimes the BACKSPACE key, which usually results in several dozen emails getting deleted or entire paragraphs, or rows and rows of the same stuck key. Pressing other keys does nothing.
I've spoken online with various other people who have the same problem and confirmed that the built-in keyboard and trackpad seem to be joined together whenever this problem strikes. You never see one freeze without the other also freezing.
Also, these commonly-recommended solutions don't work:
a) Reset PRAM. Done this many times. Does nothing.
b) Bring it in to Apple. Did this too. They replaced the keyboard and trackpad but the problem remains.
c) Clearing caches in safe mode. No improvement.
d) Removing "com.google.keystone.deamon.plist" and "com.google.keystone.agent.plist" doesn't seem to work either, even though the errors and behavior are exactly the same for me as for george.e.gonzalez in this thread: https://discussions.apple.com/message/19702976#19702976
These files do come back, though, thanks to Google Software Update. The keystone software appears to be part of Google Chrome, although I cannot confirm this.
e) I DO have Google Android File Transfer installed like one other person reported; they said uninstalling it fixed the problem. Unfortunately, that has not worked for me. Also, Android File Transfer is installed (same version 1.0.50.2266, same Mac OS 10.8.4) on an older 2008 Macbook, and it works fine, which points to something on just this Macbook Air as being the cause.
f) I don't use the Radio Silence firewall app--can't remove it.
g) I don't have the telldus device or whatever it is, so I don't have the "com.telldus.service.plist" to remove.
h) Completely clearing out /Library/LaunchAgents, /Library/LaunchDaemons, and /Library/StartupItems doesn't do anything.
i) Repairing permissions or repairing the volume does nothing.
j) Reinstalling the OS fresh does nothing.
k) I don't have an external trackpad, mouse, or keyboard for testing while the freezing happens, but the machine itself seems to be working, just not the built-in input devices, which are on the same USB bus.
l) Pressing ESC does not stop the key stuck situation, as it does for some people.
It feels to me like a hardware problem, not an OS problem, and it feels like a USB bus issue. I have noticed that when I insert USB flash drives, I get the same lock-up for a few seconds, something which my other Macs don't do.
I've also noticed various USB errors in the Console around the same time (same as george.e.gonzalez):
7/26/13 1:20:04.000 AM kernel[0]: AppleUSBMultitouchDriver::_deviceGetReport - DeviceRequest for reportID 0x0 returned with result 0xe000404f - retrying
7/26/13 1:20:05.000 AM kernel[0]: USBF: 844075.636 AppleUSBEHCI[0xffffff80157f1000]::Found a transaction which hasn't moved in 5 seconds on bus 0x1a, timing out! (Addr: 2, EP: 0)
But I'm not able to precisely correlate these errors to the pause.
Is anybody else having this problem that can shed more light on it than these other suggested repairs? This has been frustrating for quite a while, but I've had the stuck BACKSPACE key delete hundreds of emails on a webmail platform that I was unable to recover using Undo and out of the trash, and that's just no longer tolerable...
Thank you, thank you, thank you, if anyone can help me fix this!Hi, Dan--
Nope, none of those four... I do have Dropbox but never installed it on this machine. The other three are services I've never signed up for.
I am basically using these apps up-front:
Mail.app, Safari, Notes, Terminal, maybe LibreOffice 4.0.x, maybe Sublime Text 2, Console.
And the freezes happen about twice a day, usually when I'm in Mail or Terminal, but that's because those are the ones where I'm typing the most and can see immediately when the freezes happen. It could be happening even more frequently while I'm browsing, but I might not know it because I'm merely reading what's on the screen.
This is a list from Activity Monitor of what I'm using right now, which is very typical of what I use all day:
407
XType.FontHelper
dchang
0.0
2
2.8 MB
Intel (64 bit)
278
xpcd
dchang
0.0
2
5.0 MB
Intel (64 bit)
313
WebKitPluginAgent
dchang
0.0
2
944 KB
Intel (64 bit)
250
usernoted
dchang
0.0
2
4.0 MB
Intel (64 bit)
233
UserEventAgent
dchang
0.0
3
7.6 MB
Intel (64 bit)
347
Terminal
dchang
0.0
5
51.3 MB
Intel (64 bit)
280
tccd
dchang
0.0
2
3.8 MB
Intel (64 bit)
243
talagent
dchang
0.0
2
6.2 MB
Intel (64 bit)
244
SystemUIServer
dchang
0.1
3
26.5 MB
Intel (64 bit)
4254
System Preferences
dchang
0.5
3
24.8 MB
Intel (64 bit)
995
Sublime Text 2
dchang
0.0
12
82.5 MB
Intel (64 bit)
380
ssh-agent
dchang
0.0
3
3.0 MB
Intel (64 bit)
4321
ssh
dchang
0.0
1
2.0 MB
Intel (64 bit)
4276
ssh
dchang
0.0
1
2.0 MB
Intel (64 bit)
335
ShareKitHelper
dchang
0.0
2
9.1 MB
Intel (64 bit)
429
ScopedBookmarkAgent
dchang
0.0
2
5.0 MB
Intel (64 bit)
318
Safari Web Content
dchang
2.1
23
835.4 MB
Intel (64 bit)
316
Safari
dchang
0.2
17
127.9 MB
Intel (64 bit)
3975
QuickLookSatellite-general
dchang
0.0
4
6.0 MB
Intel (64 bit)
3974
Quick Look Helper
dchang
0.0
4
6.4 MB
Intel (64 bit)
3978
QTKitServer-(3975) QuickLookSatellite-general
dchang
0.0
2
3.7 MB
Intel
319
QTKitServer-(318) Safari Web Content
dchang
0.0
5
8.2 MB
Intel
3979
QTKitMoviesValidator-(3978) QTKitServer
dchang
0.0
3
5.3 MB
Intel
359
printtool
dchang
0.0
2
5.4 MB
Intel (64 bit)
327
pbs
dchang
0.0
4
3.7 MB
Intel (64 bit)
249
pboard
dchang
0.0
1
904 KB
Intel (64 bit)
254
Notification Center
dchang
0.0
3
18.4 MB
Intel (64 bit)
676
Notes
dchang
0.0
9
47.1 MB
Intel (64 bit)
277
NetworkBrowserAgent
dchang
0.0
3
4.4 MB
Intel (64 bit)
4156
mdworker
dchang
0.0
3
11.7 MB
Intel (64 bit)
298
Mail
dchang
0.0
11
151.5 MB
Intel (64 bit)
302
lsboxd
dchang
0.0
2
3.4 MB
Intel (64 bit)
54
loginwindow
dchang
0.1
2
25.8 MB
Intel (64 bit)
3589
LibreOffice
dchang
0.2
6
105.9 MB
Intel
230
launchd
dchang
0.0
2
1.4 MB
Intel (64 bit)
469
iTunes Helper
dchang
0.0
3
3.8 MB
Intel (64 bit)
258
imagent
dchang
0.0
3
5.3 MB
Intel (64 bit)
3508
Image Capture Extension
dchang
0.0
3
9.7 MB
Intel (64 bit)
3980
helpd
dchang
0.0
2
2.0 MB
Intel (64 bit)
270
fontd
dchang
0.0
2
6.5 MB
Intel (64 bit)
322
Flash Player (Safari Internet plug-in)
dchang
1.7
21
255.7 MB
Intel (64 bit)
245
Finder
dchang
0.1
5
73.1 MB
Intel (64 bit)
242
Dock
dchang
0.0
3
43.1 MB
Intel (64 bit)
234
distnoted
dchang
0.0
4
4.1 MB
Intel (64 bit)
3550
Dashboard
dchang
0.0
8
24.5 MB
Intel (64 bit)
663
cookied
dchang
0.0
2
3.4 MB
Intel (64 bit)
499
Console
dchang
0.0
2
26.8 MB
Intel (64 bit)
326
com.apple.NotesMigratorService
dchang
0.0
2
10.9 MB
Intel (64 bit)
4328
com.apple.iCloudHelper
dchang
0.0
3
5.5 MB
Intel (64 bit)
685
com.apple.hiservices-xpcservice
dchang
0.0
2
2.5 MB
Intel (64 bit)
315
com.apple.hiservices-xpcservice
dchang
0.0
2
2.5 MB
Intel (64 bit)
279
com.apple.dock.extra
dchang
0.0
2
13.9 MB
Intel (64 bit)
320
com.apple.audio.SandboxHelper
dchang
0.0
2
2.6 MB
Intel (64 bit)
3976
com.apple.audio.SandboxHelper
dchang
0.0
2
2.6 MB
Intel (64 bit)
3977
com.apple.audio.ComponentHelper
dchang
0.0
2
2.7 MB
Intel (64 bit)
321
com.apple.audio.ComponentHelper
dchang
0.0
2
2.9 MB
Intel (64 bit)
236
cfprefsd
dchang
0.0
4
11.6 MB
Intel (64 bit)
262
CalendarAgent
dchang
0.0
6
22.5 MB
Intel (64 bit)
4318
bash
dchang
0.0
1
1.2 MB
Intel (64 bit)
4121
bash
dchang
0.0
1
1.2 MB
Intel (64 bit)
329
AppleSpell.service
dchang
0.0
2
14.8 MB
Intel (64 bit)
261
AppleIDAuthAgent
dchang
0.0
3
2.0 MB
Intel (64 bit)
4330
Activity Monitor
dchang
2.5
5
17.9 MB
Intel (64 bit)
272
accountsd
dchang
0.0
2
3.5 MB
Intel (64 bit)
At this time, the only thing generating errors in the console log is the now-famous "coreaudiod[246]: Enabled automatic stack shots because audio IO is inactive" error that is considered normal behavior...
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