Intermittent Scratchy Sounds

I have intermittent scratchy sounds occurring in my songs.  Anyone know aht might cause this and how to fix it?

Hello and welcome to the Forums. You stated you did a hard reset. Did you sync the device afterward? If so and it's a software issue that is causing the problem, it will still occur. If you have synced, what you need to do is back up your data and hard reset again. DO NOT sync the device for 24 to 48 hours and see if the ringer issues come back. If they do then this tells us it is a hardware issue and the device will need to be repaired or replaced. If it resolves the ringer issue what you will need to do is rename your backup folder and sync. This will put your PIM data only on the device and not any 3rd party software. If you are running XP on your PC to rename the backup folder go to C: Local disc / Program files / Palm or palmone folder / your username / and open that folder up and find the one named backup. To rename it right click and choose rename. Call it backupold. Now any 3rd party app. that are in that folder you can doubleclick on the .prc filename of the app and it will put it in palm desktop installer and put it back on your device the next time you sync. Do these 3rd party apps. one at a time and run the device 24 hours in between adding the next one. When you add one and then the ringer starts acting up this will tell you that is the sofware that is causing the problem for the ringer and you can just delete that application.   Hope this helps....

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