Intermittent Workspace/Shared Services issue - 11.1.2.1

All
Version 11.1.2.1
Using Shared Services with Native (1) and MSAD (2) ; IDs are members of Native groups which are provisioned to the application
We are experiencing an intermittent problem in Workspace where one day we can login without issue, and the next, we are stuck at “Authenticating User..” for a long time before login finally fails with:
“EPMCSS-00387: Failed to authenticate user xxxxxxx from user directory MSAD. Invalid password. LDAP response read timed out, timeout used: 120000ms..Enter valid credentials.”
More details shows ”URI: http://.....:19000/workspace/login
Code: 1000
Description: An error occurred processing the result from the server”
Alternately, sometimes login will succeed, but will receive the message:
“The startup document does not exist in the repository. Select a new startup document in the General preferences tab”.
We have opened an SR with Oracle but can’t seem to make much progress resolving the issue. Any ideas?

Hi,
Did you ever get to the bottom of this? We are on 11.1.2.1 and facing the exact same issue when logging on to HSS or Workspace:
EPMCSS-00387: Failed to authenticate user sebastien.lejarle from user directory EXWC. Invalid password. LDAP response read timed out, timeout used:120000ms.. Enter valid credentials.
We cant figure out what s wrong.
We have applied Oracle's recommended IE 7 and IE8 settings to no avail.
Thanks again.
Seb

Similar Messages

  • Default username and password Oracle Hyperion workspace/shared services

    Hi Friends,
    I had installed Install Oracle Hyperion Planning, Fusion Edition Release 11.1.1.3.0 (foundation services and planning)
    but i am unable to login to workspace,shared services
    what is the default username and password for these.Please let me know?
    Regards,
    DB

    Hi,
    Default Admin user is: admin and default PW: password.
    If you have not yet changed.
    Thanks
    Focusthread Hyperion Trainer
    [http://focusthread.com/training]

  • Not able to log-on workspace/shared services after new inst thru index.jsp

    Dear Specialist Team,
    I m Kalyan, new to HFM product installation. I have completed successful EPM installation with the help of user guides from Oracle.
    Installed on my local machine, able to work on Planning / Essbase Admin server, but not able to log-on to workspace and shared services on the local host link.
    Checked many things like Services running properly, Diagnostics report. All are positive. Using IIS 7.
    I m able to see this link "*http://localhost:9000/workspace*/", when I click on the Launch Application a blank window gets opened on Popup and nothing is visible it says loading for long time on this link "*localhost:9000/workspace/index.jsp*".
    Tried using different browsers, but unlucky. Is there anything I m missing with java or browser or something else?
    Please help me to sort this, so that I can log-on and proceed with application usage.
    Regards,
    Kalyan

    John's support document related to the browser settings is the best, however if you do not have access to support document or are using Firefox you can try installing an add on found at -->
    https://addons.mozilla.org/en-US/firefox/addon/remote-xul-manager/
    and restart Firefox...
    Once the browser is restarted..you can find the add on at Firefox --> Web Developer --> Remote XUL Manager
    Add the URL, that you are using to access workspace and try to load it. If everything is good, you should be able to see workspace/shared service page.
    Thanks.
    hyperionEPM
    Please mark answers as helpful or correct for others to find them easily

  • Hyperion Shared Services issue

    Hi All,
    We use Hyperion Planning 9.3.0.1. The servers were restarted yesterday and the services were started manually in the correct sequence. But I am having issues with MSAD users not been able to logon.
    When I looked at the Shared Services I tried searching for user/groups in the MSAD directory but it says communication error. I understand that it could be a change in the MSAD configuration that might have broken the link, however when I look at the log file I find the following entries:
    2009-04-27 14:25:28,141 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/workspace: Refer log in debug mode for details
    2009-04-27 14:25:49,032 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:10080/eas: Refer log in debug mode for details
    2009-04-27 14:25:53,188 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/HyperionPlanning/: Refer log in debug mode for details
    2009-04-27 14:25:57,344 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/workspace: Refer log in debug mode for details
    2009-04-27 14:26:19,109 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:10080/eas: Refer log in debug mode for details
    2009-04-27 14:26:23,594 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/HyperionPlanning/: Refer log in debug mode for details
    2009-04-27 14:26:28,313 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/workspace: Refer log in debug mode for details
    2009-04-27 14:26:49,203 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:10080/eas: Refer log in debug mode for details
    2009-04-27 14:26:53,453 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/HyperionPlanning/: Refer log in debug mode for details
    2009-04-27 14:26:57,937 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/workspace: Refer log in debug mode for details
    2009-04-27 14:27:10,687 [Timer-0] ERROR com.hyperion.cas.web.util.memory.CASUsedMemoryTracker.run(CASUsedMemoryTracker.java:27) - Memory in use[12880 kb] = Total memory available[793837 kb] - Free memory available[780957 kb]
    2009-04-27 14:27:18,937 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:10080/eas: Refer log in debug mode for details
    2009-04-27 14:27:22,984 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/HyperionPlanning/: Refer log in debug mode for details
    2009-04-27 14:27:27,140 [Timer-1] ERROR com.hyperion.cas.server.task.CASInActiveContextPingerTask.run(CASInActiveContextPingerTask.java:52) - IOException occured while pinging app with registered context path: http://servername:19000/workspace: Refer log in debug mode for details
    Recently there was an exercise done to change the Java heap size settings. I am wondering if it is related to that.
    Thanks in advance,
    Amol
    Edited by: AmolDatt on Apr 27, 2009 7:05 PM

    Hi,
    Those error messages usually happen when Shared Services has just started up and before the other services have started, it sends out a ping to see if it gets a response from the other application servers, the pings will fail until the other services have started, once they have started them messages should disappear.
    I would check that if any changes have happened to your MSAD or the account that shared services uses.
    Cheers
    John
    http://john-goodwin.blogspot.com/

  • Shared Service Issue

    Hello All,
    I have installed version 11.1.2 on a multi server environment. I configured microsoft active directory in shared services. Everything went smooth. I created a group(Native Directory) in shared services & assigned a adminstrator role for
    few epma applications. Now when i try to log in through Workspace & Planning for the first time using my user ID i get an error "Failed to sync with user provisioning" & when i try my Id for the second time I am able to log in & after that
    I dont see that error. Can anybody point me in right direction as in how to troubleshoot this issue ? Is there a log file which i can check to see the error in detail?
    Please advise.
    Thanks!

    Hi John,
    Thanks for your reply. I tried following scenarios & came up with same error:
    1. Drop one of the user from group & provisioned him administrator access directly .
    2. Assigned the user to group & directly provisioned user with admin role.
    3. Unassign the user from group & assign him again
    Here is the error message:
    An error occurred while processing this page. Check the log for details.Please close the current tab and open application again
    Failed to sync with user provisioning. Check Planning log for details
    Entry from Log files: location: <Middleware_Home>\user_projects\domains\EPMSystem\servers\Planning0\logs
    Planning0
    ####<Mar 8, 2011 2:37:27 PM EST> <Info> <Common> <server1> <Planning0> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <> <> <1299613047861> <BEA-000628> <Created "1" resources for pool "EPMSystemRegistry", out of which "1" are available and "0" are unavailable.>
    ####<Mar 8, 2011 2:37:27 PM EST> <Info> <Common> <server1> <Planning0> <Native Directory> <<anonymous>> <> <> <1299613047881> <BEA-000628> <Created "1" resources for pool "EPMSystemRegistry", out of which "1" are available and "0" are unavailable.>
    ####<Mar 8, 2011 2:37:29 PM EST> <Info> <JDBC> <server1> <Planning0> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1299613049003> <BEA-001128> <Connection for pool "EPMSystemRegistry" closed.>
    ####<Mar 8, 2011 2:37:29 PM EST> <Info> <JDBC> <server1> <Planning0> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <<WLS Kernel>> <> <> <1299613049003> <BEA-001128> <Connection for pool "EPMSystemRegistry" closed.>
    Sharedservices_securityClient
    [2011-03-08T14:37:27.846-05:00] [Planning0] [NOTIFICATION] [] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 0000IuMyLkaFW7G6yz7i6G1DGo0g0000Dc,0] [SRC_CLASS: ] [APP: PLANNING#11.1.2.0] [SRC_METHOD: ] EPMCSS-Cache refresh started asynchronously.
    [2011-03-08T14:37:27.863-05:00] [Planning0] [NOTIFICATION] [] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 0000IuMyLkaFW7G6yz7i6G1DGo0g0000Dc,0] [SRC_CLASS: ] [APP: PLANNING#11.1.2.0] [SRC_METHOD: ] EPMCSS-got the current time stamp to set for delta chache update 2011-03-08 14:37:28.403
    [2011-03-08T14:37:27.863-05:00] [Planning0] [NOTIFICATION] [] [oracle.EPMCSS.CSS] [tid: 12] [userId: <anonymous>] [ecid: 0000IuMyLkaFW7G6yz7i6G1DGo0g0000Dc,0] [SRC_CLASS: ] [APP: PLANNING#11.1.2.0] [SRC_METHOD: ] EPMCSS-Initializing cache asynchronously.
    [2011-03-08T14:37:27.864-05:00] [Planning0] [NOTIFICATION] [] [oracle.EPMCSS.CSS] [tid: 371] [userId: <anonymous>] [ecid: 0000IuMyLksFW7G6yz7i6G1DGo0g0000Dd,0] [SRC_CLASS: ] [APP: PLANNING#11.1.2.0] [SRC_METHOD: ] EPMCSS-Cache building started asynchronously for the provider - Native Directory
    [2011-03-08T14:37:27.865-05:00] [Planning0] [NOTIFICATION] [] [oracle.EPMCSS.CSS] [tid: 371] [userId: <anonymous>] [ecid: 0000IuMyLksFW7G6yz7i6G1DGo0g0000Dd,0] [SRC_CLASS: ] [APP: PLANNING#11.1.2.0] [SRC_METHOD: ] EPMCSS-Cache building started asynchronously for the provider - Company Name MSAD
    [2011-03-08T14:37:27.885-05:00] [Planning0] [NOTIFICATION] [] [oracle.EPMCSS.CSS] [tid: 372] [userId: <anonymous>] [ecid: 0000IuMyLlEFW7G6yz7i6G1DGo0g0000De,0] [SRC_CLASS: ] [APP: PLANNING#11.1.2.0] [SRC_METHOD: ] EPMCSS-Cache building is completed for the provider - Native Directory
    [2011-03-08T14:37:27.886-05:00] [Planning0] [NOTIFICATION] [] [oracle.EPMCSS.CSS] [tid: 372] [userId: <anonymous>] [ecid: 0000IuMyLlEFW7G6yz7i6G1DGo0g0000De,0] [SRC_CLASS: ] [APP: PLANNING#11.1.2.0] [SRC_METHOD: ] EPMCSS-Cache map size for the provider - 10
    [2011-03-08T14:37:31.200-05:00] [Planning0] [NOTIFICATION] [] [oracle.EPMCSS.CSS] [tid: 373] [userId: <anonymous>] [ecid: 0000IuMyM_0FW7G6yz7i6G1DGo0g0000Df,0] [SRC_CLASS: ] [APP: PLANNING#11.1.2.0] [SRC_METHOD: ] EPMCSS-Time to build the cache for the provider Company Name MSADis 3331 size of the cache is 8662
    [2011-03-08T14:37:31.201-05:00] [Planning0] [NOTIFICATION] [] [oracle.EPMCSS.CSS] [tid: 373] [userId: <anonymous>] [ecid: 0000IuMyM_0FW7G6yz7i6G1DGo0g0000Df,0] [SRC_CLASS: ] [APP: PLANNING#11.1.2.0] [SRC_METHOD: ] EPMCSS-Cache building is completed for the provider - Company Name MSAD
    [2011-03-08T14:37:31.201-05:00] [Planning0] [NOTIFICATION] [] [oracle.EPMCSS.CSS] [tid: 373] [userId: <anonymous>] [ecid: 0000IuMyM_0FW7G6yz7i6G1DGo0g0000Df,0] [SRC_CLASS: ] [APP: PLANNING#11.1.2.0] [SRC_METHOD: ] EPMCSS-Cache map size for the provider - 8662
    [2011-03-08T14:37:31.201-05:00] [Planning0] [NOTIFICATION] [] [oracle.EPMCSS.CSS] [tid: 371] [userId: <anonymous>] [ecid: 0000IuMyLksFW7G6yz7i6G1DGo0g0000Dd,0] [SRC_CLASS: ] [APP: PLANNING#11.1.2.0] [SRC_METHOD: ] EPMCSS-Cache building is done for the providers, now started unifying the cache.
    [2011-03-08T14:37:31.205-05:00] [Planning0] [NOTIFICATION] [] [oracle.EPMCSS.CSS] [tid: 371] [userId: <anonymous>] [ecid: 0000IuMyLksFW7G6yz7i6G1DGo0g0000Dd,0] [SRC_CLASS: ] [APP: PLANNING#11.1.2.0] [SRC_METHOD: ] EPMCSS-Unify cache done and cache object set to the cache manager.
    Is there any other log file that i need to see? The error says to look at the planning log file. Am I looking at the right file?
    Thanks!

  • Unable to access applications in workspace,shared services

    Hi ,
    I am Unable to access applications in workspace and shared services on EPM 11.1.1.3. It happened after normal shutdown/startup scripts were run.
    But when I reconfigure the Weblogic web server and run the services again I can access the applications.This is happening frequently now.
    Is this anything related to user profiles on the server as we are migrating these to other server.
    Can any one help me with this .
    Please find the Shared services log below:
    <22-Oct-2010 10:25:19 o'clock BST> <Notice> <WebLogicServer> <BEA-000395> <Following extensions directory contents added to the end of the classpath:
    D:\bea\weblogic92\platform\lib\p13n\p13n-schemas.jar;D:\bea\weblogic92\platform\lib\p13n\p13n_common.jar;D:\bea\weblogic92\platform\lib\p13n\p13n_system.jar;D:\bea\weblogic92\platform\lib\wlp\netuix_common.jar;D:\bea\weblogic92\platform\lib\wlp\netuix_schemas.jar;D:\bea\weblogic92\platform\lib\wlp\netuix_system.jar;D:\bea\weblogic92\platform\lib\wlp\wsrp-common.jar>
    <22-Oct-2010 10:25:21 o'clock BST> <Info> <WebLogicServer> <BEA-000377> <Starting WebLogic Server with BEA JRockit(R) Version R27.4.0-90_CR358515-94243-1.5.0_12-20080118-1154-windows-ia32 from BEA Systems, Inc.>
    <22-Oct-2010 10:25:25 o'clock BST> <Info> <Management> <BEA-141107> <Version: WebLogic Server 9.2 MP3 Mon Mar 10 08:28:41 EDT 2008 1096261 >
    <22-Oct-2010 10:25:29 o'clock BST> <Emergency> <Management> <BEA-141151> <The admin server could not be reached at http://localhost:7001.>
    <22-Oct-2010 10:25:29 o'clock BST> <Info> <Configuration Management> <BEA-150018> <This server is being started in managed server independence mode in the absence of the admin server.>
    <22-Oct-2010 10:25:29 o'clock BST> <Info> <WebLogicServer> <BEA-000215> <Loaded License : D:\bea\license.bea>
    <22-Oct-2010 10:25:29 o'clock BST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STARTING>
    <22-Oct-2010 10:25:29 o'clock BST> <Info> <WorkManager> <BEA-002900> <Initializing self-tuning thread pool>
    <22-Oct-2010 10:25:30 o'clock BST> <Notice> <Log Management> <BEA-170019> <The server log file D:\Hyperion\deployments\WebLogic9\servers\SharedServices9\logs\SharedServices9.log is opened. All server side log events will be written to this file.>
    <22-Oct-2010 10:25:47 o'clock BST> <Notice> <Security> <BEA-090082> <Security initializing using security realm myrealm.>
    <22-Oct-2010 10:25:57 o'clock BST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STANDBY>
    <22-Oct-2010 10:25:57 o'clock BST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STARTING>
    log dir isD:\Hyperion\logs\SharedServices9
    urlManifest zip:D:/Hyperion/deployments/temp/servers/SharedServices9/tmp/_WL_user/interop/tthmcu/war/WEB-INF/lib/interop-mmc.jar!/META-INF/MANIFEST.MF
    Shared Services Version: 11.1.1.3.24
    Shared Services Drop Number: 6
    Attempting to verify the database configuration
    Attempting to verify the database configuration
    Database configuration test passed.
    22 Oct 2010 10:26:38 - org.apache.slide.common.Domain - INFO - Auto-Initializing Domain
    22 Oct 2010 10:26:38 - org.apache.slide.common.Domain - INFO - Configuration found in classpath
    22 Oct 2010 10:26:38 - org.apache.slide.common.Domain - INFO - Domain configuration : {org.apache.slide.lock=true, org.apache.slide.versioncontrol=true, org.apache.slide.debug=false, org.apache.slide.search=true, org.apache.slide.security=true, org.apache.slide.urlEncoding=UTF-8, org.apache.slide.domain=D:/Hyperion/deployments/WebLogic9/SharedServices9/config/Domain.xml}
    configURL: file:///D:/Hyperion/deployments/WebLogic9/SharedServices9/config/CSS.xml
    Done initialize: com.hyperion.css.CSSAPIImpl@283baf
    connection pool registered:dbcpPool-org.apache.commons.pool.impl.GenericObjectPool@27efaa
    connection pool registered:dbcpPool-org.apache.commons.pool.impl.GenericObjectPool@454a3b
    CMSOfflineServlet Initialized
    Adding audit listener
    Shared Services Initialized Successfully
    <22-Oct-2010 10:26:56 o'clock BST> <Warning> <Log Management> <BEA-170011> <The LogBroadcaster on this server failed to broadcast log messages to the admin server. The Admin server may not be running. Message broadcasts to the admin server will be disabled.>
    <22-Oct-2010 10:26:56 o'clock BST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to ADMIN>
    <22-Oct-2010 10:26:56 o'clock BST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to RESUMING>
    <22-Oct-2010 10:26:57 o'clock BST> <Notice> <Security> <BEA-090171> <Loading the identity certificate and private key stored under the alias hyperion from the jks keystore file D:\hyperion_SSL_Repository\hyperion.jks.>
    <22-Oct-2010 10:26:58 o'clock BST> <Notice> <Security> <BEA-090169> <Loading trusted certificates from the jks keystore file D:\bea\JROCKI~1\jre\lib\security\cacerts.>
    <22-Oct-2010 10:26:58 o'clock BST> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure" is now listening on 10.86.57.43:28443 for protocols iiops, t3s, ldaps, https.>
    <22-Oct-2010 10:26:58 o'clock BST> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[1]" is now listening on 10.87.248.108:28443 for protocols iiops, t3s, ldaps, https.>
    <22-Oct-2010 10:26:58 o'clock BST> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[2]" is now listening on 127.0.0.1:28443 for protocols iiops, t3s, ldaps, https.>
    <22-Oct-2010 10:26:58 o'clock BST> <Warning> <Server> <BEA-002611> <Hostname "127.0.0.1", maps to multiple IP addresses: 10.86.57.43, 10.87.248.108, 127.0.0.1>
    <22-Oct-2010 10:26:58 o'clock BST> <Warning> <Server> <BEA-002611> <Hostname "LGWHYPWEB.uk.baa.com", maps to multiple IP addresses: 10.86.57.43, 10.87.248.108, 127.0.0.1>
    <22-Oct-2010 10:26:58 o'clock BST> <Notice> <WebLogicServer> <BEA-000358> <Started WebLogic Independent Managed Server "SharedServices9" for domain "WebLogic9" running in Production Mode>
    <22-Oct-2010 10:26:58 o'clock BST> <Warning> <Server> <BEA-002611> <Hostname "LGWWEB026.uk.baa.com", maps to multiple IP addresses: 10.86.57.43, 10.87.248.108, 127.0.0.1>
    <22-Oct-2010 10:26:58 o'clock BST> <Warning> <JMX> <BEA-149510> <Unable to establish JMX Connectivity with the Adminstration Server AdminServer at <JMXServiceURL:null>.>
    <22-Oct-2010 10:26:58 o'clock BST> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to RUNNING>
    <22-Oct-2010 10:26:58 o'clock BST> <Notice> <WebLogicServer> <BEA-000360> <Server started in RUNNING mode>
    <22-Oct-2010 10:27:08 o'clock BST> <Warning> <Security> <BEA-090475> <Plaintext data for protocol HTTP was received from peer LGWHYPWEB.uk.baa.com - 10.86.57.43 instead of an SSL handshake.>
    <22-Oct-2010 10:28:36 o'clock BST> <Warning> <Security> <BEA-090475> <Plaintext data for protocol HTTP was received from peer lgwdbs026.uk.baa.com - 10.86.41.33 instead of an SSL handshake.>
    22-Oct-2010 10:28:38, /files, HEAD, 401 "Unauthorized", 125 ms, %v
    22-Oct-2010 10:28:38, /files, HEAD, 200 "OK", 266 ms, %v
    22-Oct-2010 10:28:40, /files, HEAD, 401 "Unauthorized", 16 ms, %v
    22-Oct-2010 10:28:41, /files, HEAD, 200 "OK", 94 ms, %v
    22-Oct-2010 10:28:42, /files, HEAD, 401 "Unauthorized", 0 ms, %v
    22-Oct-2010 10:28:42, /files, HEAD, 200 "OK", 93 ms, %v
    22-Oct-2010 10:28:43, /files, HEAD, 401 "Unauthorized", 0 ms, %v
    22-Oct-2010 10:28:43, /files, HEAD, 200 "OK", 94 ms, %v
    22-Oct-2010 10:28:44, /files, HEAD, 401 "Unauthorized", 0 ms, %v
    22-Oct-2010 10:28:44, /files, HEAD, 200 "OK", 78 ms, %v
    22-Oct-2010 10:28:45, /files, HEAD, 401 "Unauthorized", 0 ms, %v
    22-Oct-2010 10:28:45, /files, HEAD, 200 "OK", 93 ms, %v
    22-Oct-2010 10:28:47, /files, HEAD, 401 "Unauthorized", 0 ms, %v
    22-Oct-2010 10:28:47, /files, HEAD, 200 "OK", 78 ms, %v
    22-Oct-2010 10:28:48, /files, HEAD, 401 "Unauthorized", 0 ms, %v
    22-Oct-2010 10:28:48, /files, HEAD, 200 "OK", 78 ms, %v
    <22-Oct-2010 10:29:40 o'clock BST> <Warning> <Security> <BEA-090475> <Plaintext data for protocol HTTP was received from peer lgwapp026.uk.baa.com - 10.86.51.104 instead of an SSL handshake.>
    <22-Oct-2010 10:30:16 o'clock BST> <Warning> <Security> <BEA-090475> <Plaintext data for protocol HTTP was received from peer lgwapp026.uk.baa.com - 10.86.51.104 instead of an SSL handshake.>
    <22-Oct-2010 10:32:25 o'clock BST> <Warning> <Security> <BEA-090475> <Plaintext data for protocol HTTP was received from peer LGWHYPWEB.uk.baa.com - 10.86.57.43 instead of an SSL handshake.>
    22-Oct-2010 10:32:43, /files, HEAD, 401 "Unauthorized", 0 ms, %v
    22-Oct-2010 10:32:43, /files, HEAD, 200 "OK", 78 ms, %v
    22-Oct-2010 10:32:44, /files, HEAD, 401 "Unauthorized", 0 ms, %v
    22-Oct-2010 10:32:44, /files, HEAD, 200 "OK", 63 ms, %v
    22-Oct-2010 10:32:45, /files, HEAD, 401 "Unauthorized", 0 ms, %v
    22-Oct-2010 10:32:45, /files, HEAD, 200 "OK", 63 ms, %v
    <22-Oct-2010 10:32:46 o'clock BST> <Warning> <Security> <BEA-090475> <Plaintext data for protocol HTTP was received from peer LGWHYPWEB.uk.baa.com - 10.86.57.43 instead of an SSL handshake.>
    <22-Oct-2010 10:34:00 o'clock BST> <Warning> <Security> <BEA-090475> <Plaintext data for protocol HTTP was received from peer LGWHYPWEB.uk.baa.com - 10.86.57.43 instead of an SSL handshake.>
    <22-Oct-2010 10:35:28 o'clock BST> <Warning> <Security> <BEA-090475> <Plaintext data for protocol HTTP was received from peer LGWHYPWEB.uk.baa.com - 10.86.57.43 instead of an SSL handshake.>
    log dir isD:\Hyperion\logs\SharedServices9
    urlManifest zip:D:/Hyperion/deployments/temp/servers/SharedServices9/tmp/_WL_user/interop/tthmcu/war/WEB-INF/lib/interop-mmc.jar!/META-INF/MANIFEST.MF
    Shared Services Version: 11.1.1.3.24
    Shared Services Drop Number: 6
    Populating Application Info
    Getting LCM callback info from Registry for product: HUB
    LCM Callback: https://LGWWEB026.uk.baa.com:28443/interop/framework/lcm/HSSMigration
    Populating Product Info
    Thanks in advance
    Edited by: 790426 on 25-Oct-2010 06:17

    You must first check if you have configured the web server to include the hfm/planning products.
    Then you can refer to the thread below:
    Not able to see Consolidation Administration
    The latter definitely applies to version 9.3.1, but it could be helpful.

  • Configuration of EPM 11.1.2 Shared Services issue during installation

    Hi,
    I am running into issue with configuration of Shared Services after installing EPM 11.1.2 on my machine. I am running the installation on Windows 8 and 64 Bit. All of the components that I wanted installed successfully. After that I went into the Configuration for Shared Services, I ran into the issue with the status of Deploy Application to Server not completed successfully (configuring...). I was hoping to configure one thing at a time as suggested in the blogs.... then I'd configure Essbase and not Financial Reporting...in that sequence. Thus, I also do not see any of the services installed under Foundation Services; Shared Services URL, Start EPM nor Start FoundationServices (Oracle Weblogic 10) tmplink.
    I've tried to search online but found nothing specific on the issue. Am I missing something? Please help.
    Thanks

    Windows 8 has not been officially released yet so don't expect EPM products to support it.
    Cheers
    John
    http://john-goodwin.blogspot.com/

  • Shared Service Issue - Can't see Projects!

    Hi All,
    i've an issue on a Hyperion 9.3.3. environment distributed on 3 server.
    This architecture was installed since 2009 and it was fine until three days ago.
    The first symptom was an error in the essbase.log: Essbase wasn't able to find Admin user in shared services.
    After a reboot in shared services, we can't see any projects (we have Analytics Server, Interactive Reporting, Planning, Business Rules).
    We tried to recover LDAP data but it didn't make any changes.
    The system is working fine, but now we can't provision any new user or modify the existing ones.
    All suggestions are welcome!

    did you change any SSL-certificate recently?
    did you start HSS before the other applications?
    can HSS server:port be reached from all the servers where the other applications are running?
    Did you try to open HSS in a different browser -(version). (little change its a client problem but you can always check it).
    Did you change the adminuser password?
    more?
    Detlev

  • Shared Service issue. Not found 404

    Hello. Everyone.
    I installed and configurated EPM 11.1.2.3.
    When I opened Shared Service URL , I get an error message that "Not found 404".
    WorkSpace can display.
    What happen?
    I run validation.bat .
    Shared Services URL is error.
    Workspace URL is not error.
    Where is an log file of validation.bat  ?
    OS:Windows Server 2003 SP2
    DB:Oracle database 11.2.0.1.0
    IIS ver6.0
    I use Oracle HTTP Server.
    Please give me advise.

    As always you should check the logs, don't know where the logs are then go to the logs section in the documentation Introduction
    Cheers
    John
    http://john-goodwin.blogspot.com/

  • Shared Services issue with MSAD

    Hi, I recently configured shared services to authenticate to a remote MSAD server. the configuration went well and all the users in the remote MSAD came thru to the shared services, and I can even provision the new users.
    however, after the provisioning, no new users can login to the apps that were provisioned for them, there's always the authentication error.
    p.s. there's already a working MSAD domain on shared service. I ran into the issue when I tried to configured a second one.
    thanks

    Hi
    In shared service web interface, you will find in the top menu "synchronize external directory" or something like that.
    Laurent

  • Hyperion Shared Service issue ( Urgent)

    Please help anyone who knows this issue..
    Hyperion Shared Service is not getting up.When I tried to do manual start of service on the server it stops after some time..I tried to connect to database and I was able to connect.
    Please let me know what else I need to do to resolve this issue.
    Version is 9.3.1
    Thanks in advance
    Vishal

    John,
    I start Shared Service from the start menu ->Administrative Tool -> services.
    I checked Event log file and found below message after the service stops.
    *"The description for Event ID ( 0 ) in Source ( HyS9SharedServices ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service stopped".*
    Regards
    Vishal

  • Shared services issue

    Hi all hyp gurus,
    we have a strange requirement.we have activer directories configured .there are 2 of them .
    i have native groups also and i have some provisions to groups of this . now my requirement is to give the user of ad the provisions of users of native directory but when i right click the groups under the configured active directory. it looks like disabled
    its for planning so i cannot assign access to each user of my AD for task list , dimension ...etc
    thanks
    Arun

    Hi Arun,
    Follow the steps:
    1. go to Shared services
    2. go to the groups (under native directory ,which you already have).
    3. Right click and goto the tab 'group members'
    4. Here, you can select the users of your configured AD along with your native users to make them a part of your groups ( of native again).
    Hope this helps
    Sandeep Reddy Enti
    HCC
    http://hyperionconsultancy.com/

  • MSAD configuration with shared services issue?

    Hi
    i recently configured MSAD with shared services.but the problem is the hfm users are not in the same group in msad.so i am not getting all hfm users.so i configured 2 more msad groups.
    now the problem is while configuring we have to give user name & password of any user in that group.here the password will change for every 45 days.and it is pratically not possible to have others password for the administrator to change for every 45 days in shared services.
    is there any other solution for this problem.
    HYperion 11.1.1.2
    regards
    bharat.tv

    Can you not set up an one service account that exists in all the groups and doesn't have its password expiring?
    Cheers
    John
    http://john-goodwin.blogspot.com/

  • IE10 for Essbase Workspace / Shared Services

    Hi,
    I know IE10 is not officially supported with Essbase 11.1.2.3, but has anyone got it to work, my client has IE10 and does not want to use Firefox for Shared Services, but I am struggling to get anything other than a blank screen on the Shared Services page?
    I have tried adding to trusted sites and allowing site from different zones in internet options but it just freezes on the index.jsp page.
    Is this possible if unsupported?
    thanks,
    Robert.

    You could try looking atHow to make Hyperion 11.1.2.3 to run from IE10? | Innov8it - Blog
    I have not tried it and it probably will not be supported.
    Cheers
    John
    http://john-goodwin.blogspot.com/

  • Can't register Shared Services with workspace while using db2 9.1

    Hi,
    When I used Hyperion EPM to register workspace shared services with db2 9.1 pack 3,it's failed and workspace database configuration failed too.
    When I used db2 9.5, it's failed too.But workspace database configuration is success. When I excute the sentence as follow
    ===================================================================================
    db2 CREATE DATABASE HPSUX USING CODESET GBK TERRITORY CN COLLATE USING SYSTEM
    db2 connect to HPSUX
    db2 create bufferpool HPSUX_BP immediate size 256 pagesize 8k
    db2 create bufferpool HPSUX_BP_TEMP immediate size 512 pagesize 8k
    db2 terminate
    db2 force application all
    db2stop
    db2start
    db2 connect to HPSUX
    db2 "create regular tablespace HPS_TS pagesize 8k managed by system using ('hps_ts') extentsize 16k overhead 10.5 prefetchsize 16k transferrate 0.33 bufferpool HPSUX_BP dropped table recovery on"
    db2 "create system temporary tablespace HPS_TS_TEMP pagesize 8k managed by system using ('hps_ts_temp') extentsize 16k overhead 10.5 prefetchsize 16k transferrate 0.33 bufferpool HPSUX_BP_TEMP"
    db2 grant connect on database to user hypadmin
    db2 grant createtab on database to user hypadmin
    db2 grant bindadd,implicit_schema on database to user hypadmin
    db2 grant use of tablespace HPS_TS to user hypadmin with grant option
    db2 "update dbm cfg using DRDA_HEAP_SZ 2048"
    db2 drop tablespace USERSPACE1
    db2 force application all
    db2stop
    db2start
    =================================
    It's all work with db2 9.5 but still failed with db2 9.1.
    Can someone give me the suggestion?
    Thanks
    Edited by: [email protected] on 2009-7-23 上午12:25

    Start in Shared Services
    What have you Provisioned your user with?
    Are there Projects Registered with Shared Services? Have you Assigned Users to those Projects?
    I would suggest you refer to the Hyperion Security Guide as a starting point
    http://download.oracle.com/docs/cd/E10530_01/doc/epm.931/hyp_security_guide.pdf
    Wayne Van Sluys
    TopDown Consulting

Maybe you are looking for

  • How can i read the text files and buffer the data in Vector?

    hi. I have been running into this problem for days, but with no luck and losing right direction. The problem is : I am trying to read a text file and buffer the data into a Queue for each user. the sample text file is as below:( 1st column is timesta

  • Envy 23 all in one Win 8.1 bluetooth doesn't receive photo from phone

    Trying to upload a jpg file from my phone to my windows 8.1 Envy 23 All in One via bluetooth.  The PC and phone pair up ok and phone shows it is sending.  When the phone starts sending, the PC's bluetooth device status changes from not connected to c

  • Exceptions using Lynq queries in a lightswitch button _execute method.

    I'm not sure if this is a LightSwitch or a ComponentOne FlexGrid issue so I'm reporting it on both sites.The following _Execute fails if I use the Dispatch with the Lynq query. private readonly List<Int32> DebitGPAccountRowindices = new List<int>();

  • Very Urgent Weblogic server 6.1 DataSource

    Dear sir: the following succeed: java utils.dbping MSSQLSERVER4 sa sa Riskanalysis@perky:1433. So how can i make a connection pool using these parameters in the weblogic admin console.need i create a DataSource first and how? I do like this: URL:jdbc

  • ESS UI Personalisation Problems

    Hello Everyone, We have done some ESS Personalisation by "CTRLRightClick" on the portal. We have hidden some UI elements on the ESS iviews. Now, we want to make them visible again. So, when we are trying to bring them back to Visible mode, by "CTRLRi