Internal DVD disappears including from ATA and Burning in Mac info

I have an open ticket on this issue, my internal DVD appears and disappears. I'm not sure if this is a loose internal connection or a firmware issue. If it is a loose connection, I guess that I will have to send it back to Apple for repair. I understand that disassembly is a pain.
The issue may have to do do with connecting to external Firewire drives. Has anyone ran into something similar? I expect to play with this for a few days until I am more confident as to the real issue and would appreciate any input. Apple support has been great. But, I've done tech support and really want to have the issue nailed down before I send the Mac in for repairs.

The computer is now running correctly and the DVD issue is no longer occurring. My best guess, at this time, is that it was something like the Windows registry "noide" issue. In other words one of the setup scripts was hashed for some reason or another. As I believe these rewrite themselves, the issue was self repairing.
No one else seems to have had the issue, so it was probably specific to my system. Should someone else have this issue, I suggest disconnecting the computer from all connections including power overnight. this seemed to temporarily fix the issue the first two times. The third time was several days ago and it is still working correctly. I will add to this thread if I find anything new

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HT1414 hello, i updated my iphone and every thing is disappear including mphoto y and contact, so please can you help how i get my photo and contact back?

hello, i updated my iphone and every thing is disappear including my photo and contacts? does any one can help me please!!
how can i get my photo back and my contact?

Restore it from the last backup you made before you attempted to update. You did back it up first, right?

I am trying to copy a dvd done on my laptop and burn a new dvd it does not work

I am trying to copy a dvd done on my laptop and burn a new dvd it does not work

Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.
=====================
Video Link: http://www.youtube.com/watch?v=xDkCsVlkkG8

Am music teacher and need list of DVD players for region-free and burn/rip for exams. Thanks

Am music teacher and need list of DVD players for region-free and burn/rip for exams. Thanks

Pioneer Elite at top end.
Apex or Cyberhome at bottom
Sony or Toshiba in middle.
However, I don't see a relationship between price and compatibility

I'm getting a message that my iCloud storage is almost full (5.0 GB, 186 mb remaining). I have transferred all photos from iPad and iPhone to Mac. I've deleted all but 200 photos on each of these devices. Data storage is still same.

I have transferred all photos from iPad and iPhone to Mac. I have deleted almost all photos from both (about 200 remaining on each). I do not store tunes or videos. After making these changes, I still have the same message in iCloud.

Go to Settings > iCloud > Storage & Backup > Manage Storage > Select your device (listed as 'This iPhone' or 'This iPad') then look at the next backup size. Compare the 'Next Backup Size' to the 'Backup Size' on taht same screen. If the next backup size is smaller, then you have successfully removed some content from your device.
Now the question still lingers as to why your iCloud is still showing so full right? Well, iCloud keeps the last 3 backups from each device. It doesn't duplicate them, but it uses an incremental backup system. So basically your device's backup will take up as much space on iCloud as the largest backup of the last 3 backups. With that being said, your iPhone and ipad will eventually shrink the size of your backup (if that next backup size is smaller) in about 3 days (3 backups assuming your iOS devices backup once as day when you are sleeping).
Can I expedite this? Well of course you can. If you want, you can Delete the backup from both of the devices via that same screen then go back to Settings > iCloud > Storage & Backup, turn iCloud Backups back on, then backup now. Keep in mind that if you do this, it will clear out your last 3 backups (and cannot be undone), but it may also take a long while for your iPhone and iPad to complete that inital backup after deleting the old backups.
I hope this helps. (My Recommendation: Basically check what's in paragraph one, then it will works itself out in a few days.)

I have just come back from holiday and started my mac up and I have a white spot next to my Finder, Safari and Mail? why?

I have just come back from holiday and started my mac up and I have a white spot next to my Finder, Safari and Mail? why?

Are you talking about the indicator for open applications?
If you're on Lion, it just reopened apps that where open when you shut it down.
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How to Make a Still from Video and Burning a DVD

Hello All,
I am using FCP HD and I would like to know how do you make a still photo from video footage?
Also I have to burn an editing project to dvd. I don't know how to use studio pro, but the person said that it needs to be a ntsc full resolution version. I am not sure what that means.
The project is about 10 minutes long and this person had me using the H.264. I have been playing around and I think I not doing something write because when I send the project to compressor it tells me that I have like 200+ hours befoe it outputs.
Could someone give me some simple instructions using the H.264 on how to do a good large size (over 320x240) QT movie to dvd?
THANKS...

To export a still park the playhead on the image you want, mark IN OUT, go to FILE>EXPORT>QUICKTIME CONVERSION. Click on QUICKTIME MOVIE and In the dropdown choose STILL IMAGE.
You will have to De-Interlace it in Photoshop after you export.
As for making the DVD:
Shane's Stock Answer #3:
To export your DV project so there is no loss in quality, simply go to the File Menu and select EXPORT>QUICKTIME MOVIE. Not Quicktime Conversion, fot this will compress the footage. Make sure the settings match your timeline settings, make it self contained and you are set.
Import this into iDVD or DVDSP and burn your DVD. Don't go the h.264 route.
Shane
"There's no need to fear, UNDERDOG is here!"

Internal dvd drive no longer plays idvd burned projects

My internal dvd drive has been acting strange lately. It will play mass produced dvds but does not play my idvd projects, which it used to do. Anyone know if cleaning will help? If so, can you recommend a cleaner for an imac dvd drive?
If cleaning won't help, am I better off going to apple and having it replaced, or simply buying a compatible external drive? If an external, any recommendations?
Thanks!

You can use any proprietary lens cleaner for a DVD/CD player, except the ones using a liquid.
When you have cleaned the Superdrive, do a bit of maintenance:
Repairing permissions is important, and should always be carried out both before and after any software installation or update.
Go to Disk Utility (this is in your Utilities Folder in your Application folder) and click on the icon of your hard disk (not the one with all the numbers).
In First Aid, click on Repair Permissions.
This only takes a minute or two in Tiger, but much longer in Leopard.
Background information here:
http://docs.info.apple.com/article.html?artnum=25751
and here:
http://docs.info.apple.com/article.html?artnum=302672
An article on troubleshooting Permissions can be found here:
http://support.apple.com/kb/HT2963
By the way, you can ignore any messages about SUID or ACL file permissions, as explained here:
http://support.apple.com/kb/TS1448?viewlocale=en_US
If you were having any serious problems with your Mac you might as well complete the exercise by repairing your hard disk as well. You cannot do this from the same start-up disk. Reboot from your install disk (holding down the C key). Once it opens, select your language, and then go to Disk Utility from the Utilities menu. Select your hard disk as before and click Repair.
Once that is complete reboot again from your usual start-up disk.
More useful reading here:
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/TS1417?viewlocale=en_US
For a full description of how to resolve Disk, Permission and Cache Corruption, you should read this FAQ from the X Lab:
http://www.thexlab.com/faqs/repairprocess.html
Then reboot your Mac and try burning a DVD again.

Dvd keeps ejecting during multiplexing and burning in idvd

Ok, I realize a lot of other people have had this problem and somehow managed to resolve it. I have done a lot of reading and experimenting but so far NOTHING has worked. So, to recount everything that I have tried and all the details to this problem:
First of all, I would like to mention that I have successfully burned a number of DVDs in idvd in the past. Then suddenly it just stopped working.
I have run a verify/ repair disk permissions. I have deleted all the idvd files off my computer, the .plist and preferences file, restarted, and reinstalled iDVD TWICE with a custom install. I have 500 gb of free space on my boot drive. I used a cleaning disc on my SuperDrive, and my regular DVD player. I switched to a better brand of blank dvd. I am now using Sony DVD-r, 4.7 gb discs although memorex DVD+r always worked just fine before. The project I am burning fits on the disc. I am not using chapters. I tried turning on the tv safe area and made sure everything was inside it, but still the same problem. I tried booting up in safe-mode then restarting. Still, same issue. I am burning at 2x speed, using professional quality setting. The project preview works just fine. It goes through the whole idvd process just fine, until the burning and multiplexing. After burning about 10 minutes of the project, the disc ejects suddenly. Idvd says "done" but then at the bottom it says "about one minute left" and the little burning wheel symbol is still spinning. The disc plays fine in my DVD player till about ten minutes in, then freezes and eventually goes back to the main menu. I can see on the disc that it is only partially burned.
Oh, and I have also tried saving to a disc image and burning with toast and disc utility. Once, this actually did work with toast and resulted in a playable DVD. The weird part was that I still got the error sense key message in toast and thought I had made another coaster, but when I tested the DVD it worked fine in my regular dvd player only (it was not readable in my xbox or ps2). Since that one fluke, however, it hasn't been successful. Disk utility did not work for burning the disc image. I am absolutely at a loss here...somebody PLEASE help.

I believe I have finally fixed the problem but I am going to post what I went through just in case someone else ever runs into these same issues, maybe I can save them some time. I went through so much troubleshooting and each problem solved seemed to result in new problems, so, let me recap.
First, computer was working fine. Burned a DVD, it worked. Then a few days later, tried to burn another DVD. It didn't work. I tried different brands of discs, different types of discs, (-r and +r) sometimes there was a partial burn, sometimes no luck at all and an unusable, unplayable disc. The disc would eject early during the burning phase, giving me simultaneous contradictory messages that it was both "done" and had " about one minute left".
I tried running a verify/ repair disk permissions. Everything came out fine, but still no burned DVDs. I tried uninstalling and reinstalling idvd. I tried a cleaning disc. Still no go. Sometimes idvd would crash or freeze on me or give me error messages. Result varied depending on what i tried, but were never good.
Then I bought an external drive and tried saving my DVD project as a disc image and burning with toast as many people have suggested. This worked! So, I concluded that my SuperDrive was faulty but I'm not going to bother getting it replaced right now because the external works just fine. I thought my problem was finally solved, but then...
I noticed that upon restarting, my computer would display a white-gray screen as is normal, with the familiar apple symbol, but now a new addition: a very annoying loading bar that took 5-10 minutes to load. Unacceptable!!! Also, I noticed shortly after that iTunes did not work. It wouldn't even open, but crashed due to an error and asked if it could send a report. I tried deleting and uninstalling iTunes but that didn't work.
I ran another verify disc permissions with disc utility, and I got a very bad error message. It said there were errors on the drive and it could not be repaired and it said I needed to start up from the Mac OS X install disc and use disc utility to repair the volume. Problem with that...my install disc says it can't install on this computer. I soon learned from one (finally) helpful apple support guy that the reason for this was that I am running snow leopard 10.6.8 and the disc that came with my computer was for 10.5.2 or something.
On a side note: I had called apple support before and specifically asked if the reason the disc didn't work was because it was for a different version and the guy said he had no idea if that was the reason or not. Jerk. CLEARLY, that was the reason and my ignorant butt didn't know any better and he wanted me to pay 19.99 just to answer that question for me.
So, I went to the apple store and purchased snow leopard. It was delivered today, I started my computer from the new snow leopard disc and repaired my drive. Restarted. A bit slow restarting but no more loading bar and not as bad as before...iTunes still didn't work but I completely uninstalled a reinstalled it again and this time it seems to be working fine. Idvd is working, I saved another movie to disc might. And am assuming it will still burn fine with toast in the external drive.
During my arduous troubleshooting I discovered that I most probably have the seagate 1 tb hard drive that was recalled by apple due to its tendency to fail...whether this has been the root of my computer's troubles from the start, I still don't know for sure. But, everything seems to be functioning correctly now at least and since my computer has lasted this long without hard drive failures, maybe it will be ok. It's possible that I somehow caused the errors while I was fiddling around on the computer trying to fix idvd and iTunes. Hope this is helpful to somebody, someday. I did gain a lot of advice from various forums on the web and found many people having one or more of the issues I was running into, so I thought I should record my process here for others as well.

Satego X200-21D: TS-L632D DVD-Drive doesn't read and burn DVD-R DL

Hallo,
I have problems with my SATEGO X200-21D DVD-Drive
TS-L632D to read an burn DVD-R DL discs.
I contacted the Toshiba-support via e-mail ans asked
for a new drive-firmware, but the answer did not solve my problem.
There are only updates in the toshiba download area,
but not for my drive model. I can send my notebook
for money to a service partner, to check this problem.
I can not understand this! I bought a highend notebook
for 1.700 EUR and it is no firmware update support
available to solve problems with newer discs?
If i search for this problem in the WEB, there an a lot of
questions and problems with reading and burning
DVD-R DL discs with this drive modell!
How can it be???
I hope for some hints to get a firmware drive update
to fix the problems reading and writing DVD-R DL discs.
Gettings J. Janni from Germany

Hi,
yes I have got the TS-L632D drive and not the TS-L632H - that is true. But why is no firmware update available for TS-L632D,
because also this drive has problems with DVD-DL discs!? I payed 1700,- EUR for my Thoshiba notebook with the
DVD-drive TS-L632D. And in my opinion it can't be, that for this drive version is no firmware update available!!!
Other companys (f. i. DELL , SAMSUNG) support this drive version and offer firmware updates for this drive modell.
It is a fact that my DVD-drive has problems to read and burn DVD-DL discs! This is a known fact for many drives and therfore
exists firmware updates for the DVD-drives to fix this problem. But why not for my drive modell???
My be it was an error to by a Toshiba Notebook!? I am a customer and I don't care what special
DVD-drive modell is in my notebook (TS-L632D , H or wwhat ever)!!!
My message to Thoshiba: "Pleas help me to solve my problem!!!"
Greetings
Janni from Germany

I bought tracks from iStore and burned them onto a CD but my car CD player won't play it

I bought tracke from the iStore and burned them onto a CD, but my car CD player doesn't recognise the CD, why?

andymos9 wrote:
Thank you for your advice, it now does what it should
Glad it helped. Enjoy the music!

Making dvd-menu based chapter markers and burning it to dvd.

There is no more Encore in Creative Cloud programs and it can't be download anywhere.
Do I really have to change program provider or is there so way to make menu and dvd with Adobe programs

CS5-thru-CC PPro/Encore tutorial list http://forums.adobe.com/thread/1448923 will help
The bottom section of the link above has several Adobe links, and other information, on downloading Premiere Pro CS6 and the bundled Encore CS6, and the TWO ADDED downloads for the Encore library content, to author a DVD or BluRay... and the tutorial list includes learning how to use Encore... pay particular attention to the picture in reply 3 at this link - https://forums.adobe.com/thread/1516173 (picture first posted by Ann Bens and reposted by Stan Jones)

My CD/DVD drive reads regular CDs/DVDs but installation DVDs such as iWork's and office for Mac it spits it out after trying to read it. Please help!!!

For some reason when I insert installation discs for programs like iWork's and office for Mac the drive does not read the disc. I tried movies and music and they worked perfectly. I was able to fix the problem with the iWork's disc by creating a disc image in another drive, I have yet to do this with the Office for Mac but I would like to know what could be the reason for this problem. Any help is appreciated.

@ RabidPineappler and Froggiefo20...
I forgot that I have an extended AppleCare Protection Plan, I contacted Apple today (in Sydney) and they took me through step by step. I tried inserting my OS X disc and it accepted it, I tried putting in a commercial DVD (Star Wars) and it started playing. I then tried putting in a commercial CD and it wouldn't work through iTunes. It made incredibly sick whirring noises and then eventually (approx 5 minutes later) appearred on my desktop, but iTunes7 would not recognise the disc.
Then he suggested I log in under another username which I did... Then my drive prompty died. It does not accept any disc now. He said that I need to have my iBook seen to by a technician. Since I have the extended warranty, my repair shouldn't cost me anything (the extended warranty was ovver $400, so it better not cost anything), so I can't give you an indication as to what you will be up for.
You do not need o take your iBook to the place where you bought it, but ensure you have your sales receipt.
Hope I helped.
Clairbear

I have burned a DVD using I-DVD with pictures from Iphoto and I am wondering why the metadata that includes the Faces tags are not showing up in the original files on the burned DVD?

Request for help

Faces is not a standard and has no place to go in metadata - in iPhoto you can export including much of the metadata by chencking all of the boxes when you export - no idea at all what iDVD does - better to ask in the iDVD forum
LN

Exporting to DVD from PC and blank in MAC????

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Well, here's a copy of the related description from Disk Utility help. Slightly different wording than the referenced link, but the steps are essentially the same.
To format a disk for Windows computers:
In Disk Utility, select the disk you want to format for Windows computers.
Click Erase, and choose MS-DOS (FAT) from the Volume Format pop-up menu.
Type a name for the disk.
The name’s maximum length is 11 characters.
Click the Erase button, and then click Erase again.

Internal DVD disappears including from ATA and Burning in Mac info

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